Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout curtains
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Reviews of Super 8 by Wyndham Middletown

2.5 out of 5
Super 8 by Wyndham Middletown
563 Route 211 E, I-84 Exit 4W Rt 17 Exit 120, Middletown, NY

Reviews

6.4
Rating 10 - Excellent. 181 out of 1000 reviews" "
Rating 8 - Good. 280 out of 1000 reviews" "
Rating 6 - Okay. 223 out of 1000 reviews" "
Rating 4 - Poor. 157 out of 1000 reviews" "
Rating 2 - Terrible. 159 out of 1000 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

wilson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice
Stayed 3 nights in Apr 2024

6/10 Okay

wilson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed hard
Stayed 4 nights in May 2024

6/10 Okay

Nadine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Felt very unsafe. Didn’t like how loose the door was. You can hear other people through the walls. Too many people I thought were living there.
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Karolynne, Quebec City

Travelled with partner
Liked: Cleanliness, staff & service
The room was spacious and the bed comfortable. The bathroom really needs an upgrade, but everything worked fine. Would love to see recycling bin and larger waste basket in the rooms. The door would need to have more insulation, the gaps was large enough we could see in the corridors and an anti-theft hook too. But overall the stay was fine and we were satisfied. FYI, it is advertised to have breakfast, but they don't serve it anymore. Description needs an update.
Stayed 2 nights in Apr 2024

8/10 Good

Carlos

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping outlets and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and clean
Stayed 3 nights in Apr 2024

4/10 Poor

James

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is in terrible condition, the room was DIRTY, the carpet was not event swept, outlets did not work (so no TV, hairdryer) there was no breakfast as advertised etc.
Stayed 2 nights in Apr 2024

10/10 Excellent

THOMAS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at super 8 was very pleasant. Staff was chill and my room was amazing! Everything was clean, there were no broken items, the TV had great entertainment and it was a peaceful night. I definitely recommend you to reserve a spot here.
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness
Great price, simple
Stayed 2 nights in Apr 2024

10/10 Excellent

Lyndel

Stayed 7 nights in Mar 2024

8/10 Good

Juanita

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff was nice but no having breakfast it’s no good before we use to have gees and toes with juice but now we have a bag of muffin
Stayed 1 night in Apr 2024

2/10 Terrible

Jackson

Disliked: Cleanliness, staff & service, property conditions & facilities
So bad
Stayed 2 nights in Feb 2024

6/10 Okay

Kriemhild

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Maylin

Liked: Cleanliness, staff & service
It was nice
Stayed 1 night in Feb 2024

8/10 Good

Frank

Stayed 1 night in Feb 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Outdated
Deposit cost more than the room and was double what was administered on hotels.com. very outdated compared to other super 8s
Stayed 1 night in Feb 2024

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a great Hotel
Stayed 1 night in Feb 2024

4/10 Poor

RYAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
"Complimentary breakfast" was a foil-sealed juice cup and toddler-sized bag of goldfish crackers. Dog in room close to front desk barked all night and staff did nothing about it.

4/10 Poor

Alex

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not waste your money here
The only reason i gave this anything but one stars is because the staff were very helpful and kind. Other than that, i have nothing nice to review. I will never stay here again. There were stains on EVERYTHING; towels, sheets, carpet, chairs. It felt like i was sleeping on straight up rusty metal springs, heard arguing all over the place, and the "breakfast" was just a pre-packaged danish thing with a small juice. Not worth any of the money we spent.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs
Woke up next day itching and covered with marks all over my body! Pest control found bed bugs. If you have reservations here, make sure to ask for the pest report!
Stayed 1 night in Jan 2024

6/10 Okay

Hugh John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly. Property was not well kept end up
Stayed 1 night in Jan 2024

4/10 Poor

Jeannette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Briann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Angela

Liked: Room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

MIROSLAV

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Balakrishnan

Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Greg

Stayed 1 night in Nov 2023

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay.
Stayed 2 nights in Nov 2023

8/10 Good

Jacquelyn

Stayed 1 night in Nov 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Nov 2023

4/10 Poor

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Room wasn't very clean, shower didn't turn on correctly, and offered a bag breakfast. Staff did help out with the shower problem by letting us use another rooms shower.
Stayed 1 night in Nov 2023

4/10 Poor

Mauricio

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Installation are old , bathroom needs upgrade
Stayed 1 night in Nov 2023

2/10 Terrible

Marvin

Disliked: Cleanliness, staff & service, property conditions & facilities
I got there about 4 hours after checkin in time (3:00). I walked in my room and the bed looked as if someone had just gotten out of bed. They checked me into a room that smelled like wet dog. I was so tired and didn’t want to deal with waiting for them to find and get a room together so I just stayed.
Stayed 1 night in Nov 2023

2/10 Terrible

TinaMarie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My worst Super 8 Experience EVER!!!!
The night we got there, there was a bad odor of marajuana throughout the hotel. We arrived on a Saturday and there was a clip from a joint on the floor out whole time there which was 4 nights. The key cards didnt work to get into the building several times. The housekeeping didnt replenish towels or garbage bags, we had to ask. We had puppies and used a tarp on the floor for the cage to sit on so there wouldnt be an odor. We cleaned the room and used fresh deodorizer for the room. When we left the room it smelled fresh and clean. The manager said it smelled horrendous and we couldnt het out $100 deposit back. I am a neat and clean individual and if it smelled horrendous i wouldnt ha e been able to stay in that room like that. I recommend not renting from them. I read the reviews too late and noticed they dont like giving deposits back. I always use super 8 in newburgh ny when i come with pets but they had nothing available. I will not ever use middletown super 8. Obviously they needed $100 more than i did and God will give that $100 back to me brcause the devil is a lie!!! The hotel is beat up and nasty and the manager is rude. Oh and i forgot to mention i had to sleep at the foot of the bed becauae the mattress was sunk in at the head of the bed, which i informed the manager and wasnt even offered a new room, she shrugged it off like it wasnt an issue.
Stayed 4 nights in Oct 2023

6/10 Okay

Dominic

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It was okay, definitely not the cleanest, and there is a $100 deposit that we were unaware of until we went to check in.
Stayed 2 nights in Oct 2023

6/10 Okay

Deborah

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms had a funky smell - and clientele was questionable - didn't feel safe
Stayed 1 night in Oct 2023

6/10 Okay

Kendra

Liked: Staff & service, amenities
Blanket looked to be used, by a previous customer having alone time
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Stayed 1 night in Oct 2023

2/10 Terrible

Kathryn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Tiesha

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is trash & staff is rude
Stayed 2 nights in Oct 2023

6/10 Okay

John

Property was convenient to restaurants in the area. Initial assigned room had been smoked in, so changed rooms.
Stayed 1 night in Oct 2023

10/10 Excellent

clea

Stayed 2 nights in Oct 2023

6/10 Okay

Clifford

Liked: Cleanliness, room comfort
Convenient, Don’t expect breakfast.
Second time we have stayed here, we were happier reserving a larger room. We wonder why both times we have stayed here, a window has been left open. The room was very cold both times, we needed extra blankets. The beds and pillows are very comfortable. We were expecting coffee and breakfast as advertised in the morning, there was nothing out at 7:15 when we left. As far as Super 8’s go this one is a little better than others we have stayed in. There were children playing in the hall until 11:00, which wasn’t terrible knowing how small the rooms can be, but people should be more considerate about noise. This hotel is very convenient and close to things we do in Middletown and we are glad to have a place to sleep.
Stayed 1 night in Oct 2023

2/10 Terrible

megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

anthony

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Holes in my door and peep hole stuffed with paper towels. 5 nights never cleaned or even brought towels
Stayed 5 nights in Oct 2023

10/10 Excellent

Grant

Stayed 1 night in Oct 2023

10/10 Excellent

Keith

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023