When I arrived at the hotel and employee was cursing upset because she was being “written up “. After, in the very next room, it sounded like the manager was canceling her and telling her to “”Shut up and don’t say a word! “. Also, the valance in the room was separated from the ceiling and looked very unsightly. I called the hotel to speak to the manager, who was not present at the time and was told that the manager would call me back. I never received a phone call. Other than that, everything else is OK.