Deluxe Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Reviews of Super 8 By Wyndham Florida City/Homestead/Everglades

2.5 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1008 reviews" "
Rating 8 - Good. 315 out of 1008 reviews" "
Rating 6 - Okay. 153 out of 1008 reviews" "
Rating 4 - Poor. 81 out of 1008 reviews" "
Rating 2 - Terrible. 91 out of 1008 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Ana, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Relations Manager on 24 May 2024
Dear Ana, thank you for staying at Super 8 Florida City and for your wonderful 5-star feedback. We are committed to providing the best lodging experience in town, and we are delighted that you enjoyed your time with us. We hope to see you again soon.

10/10 Excellent

Ana, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the service
Stayed 1 night in May 2024
Response from Guest Relations Manager on 23 May 2024
Thank you, Ana, we appreciate your positive feedback on our service during your stay at Super 8 Florida City! Our team takes pride in providing exceptional service to our guests and we are thrilled to hear that you loved it. We strive to make every guest feel welcome and comfortable during their time with us. Your kind words motivate us to continue delivering outstanding hospitality experiences. Thank you for choosing to stay with us and for taking the time to share your feedback.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You know a hotel you expect to be cheap, but punches above its weight? That's definitely this place. We were expecting a cheap 8 motel - turned out to be nice people, surprisingly comfortable accomodations, cheap prices - towels were folded into swans on our bed - breakfast options were small, but filling and they let us bring them into the room - clean quiet area, good floor, took the time to call us when we forgot something - I don't know if it's the management or someone in the staff, but someone is clearly trying.
Stayed 2 nights in May 2024
Response from Guest Relations Manager on 23 May 2024
Dear Micheal, thank you for your wonderful review and for choosing to stay with us at Super 8 Florida City. We are thrilled to hear that your stay exceeded your expectations and that you found our accommodations to be comfortable and our staff friendly. It's great to know that you appreciated the small touches like the towel swans and breakfast options that we offer. Rest assured that we will pass on your compliments to our team for their efforts in providing excellent service.We work hard to ensure all our guests have a memorable and comfortable experience, and we are delighted to hear that we succeeded with your stay. We hope to welcome you back to our hotel in the future and continue to provide you with exceptional service.

10/10 Excellent

Ana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It's a great Hotel
Stayed 1 night in May 2024
Response from Kelly on 21 May 2024
Thank you for your review. We hope to see you again.

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Relations Manager on 16 May 2024
Dear Steven, thank you for staying with us and for your feedback. We are sorry that you didn't have a wonderful experience with us, we apologize for that and we kindly ask you to contact us directly to let us know what could have happened, so we can improve the service we provide to all of our future guests. We hope to see you again soon and exceed your expectations.

10/10 Excellent

Sandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is very polite and helpful. Special thanks to Romy for accommodating the needs of 2 fishing buddies and their vessel.
Stayed 2 nights in May 2024
Response from Guest Relations Manager on 11 May 2024
Dear Sandro, thank you for taking the time to share your feedback on your recent stay with us. We are delighted to hear that our staff's hospitality made a positive impact on your overall experience. Your kind words about Romy's exceptional service in accommodating the needs of you and your fishing buddy are truly appreciated.We strive to create a welcoming environment for all our guests and we are thrilled to know that we were able to meet your expectations. Your feedback will be shared with our team to inspire and motivate us to continue delivering exceptional service to all our guests.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable stay in the future.

8/10 Good

Paula

Stayed 1 night in May 2024

10/10 Excellent

Falisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is walking distance to a gas station for quick snacks and needs.
Stayed 1 night in May 2024
Response from Guest Relations Manager on 9 May 2024
Thank you for sharing your experience at Super 8 Florida City/Homestead/Everglades! We are delighted to hear that you had a great stay with us. We strive to provide a convenient and comfortable experience for all our guests. Your kind words about our proximity to a gas station for quick snacks and needs are greatly appreciated. We understand the importance of having amenities within easy reach, and we are pleased that it added to the convenience of your stay. Our team looks forward to welcoming you back for another enjoyable experience whenever your travels bring you to the area. Once again, thank you for choosing Super 8 Florida City/Homestead/Everglades!

8/10 Good

Nathan

Liked: Staff & service
Good room for the price. Was only there to sleep.
Stayed 2 nights in Apr 2024
Response from Guest Relations Manager on 29 Apr 2024
Thank you Nathan for choosing Super 8 Florida City for your recent stay. We are delighted to hear that you enjoyed your time with us and found our rooms to be good value for money. Our team strives to provide comfortable accommodations at affordable rates, so we are thrilled to hear that we met your expectations.We understand that sometimes you just need a place to rest your head, and we are glad that our motel was able to provide you with a peaceful night's sleep. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.We look forward to welcoming you back to Super 8 Florida City in the future!

2/10 Terrible

John

Disliked: Cleanliness
Too many Prostitutes hanging around in near the office. Very bad location
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 22 Apr 2024
Dear John,Thank you for sharing your feedback about your recent stay at our Super 8 Florida City. Regarding your concerns about the location, please know that we take the safety and security of our guests very seriously. We have security measures in place to ensure a safe environment for everyone staying at our hotel. Nevertheless, we will review your feedback to see if there is anything more we can do to address this issue.Thank you once again for choosing to stay with us. We hope to welcome you back in the future and provide you with an even better experience.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
This Super 8 is close to the Everglades.
Stayed 1 night in Apr 2024
Response from Kelly on 22 Apr 2024
Thank you for your review. We hope to see you again.

10/10 Excellent

Sung Kweon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 20 Apr 2024
Thank you Sung, for taking the time to leave us a fantastic review of your recent stay at Super 8 Florida City. We are delighted to hear that you had a wonderful experience with us. Your positive rating means a lot to us and serves as a testament to our commitment to providing exceptional service and a comfortable stay for all our guests.We greatly appreciate your support and are thrilled that you enjoyed your time at our hotel. If you have any feedback or suggestions for how we can make your next stay even better, please do not hesitate to reach out to us. We look forward to welcoming you back to Super 8 Florida City in the near future.

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great start
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 14 Apr 2024
Dear Theo, thank you for staying at Super 8 FLorida City and for your wonderful feedback. We are delighted that you had a great start to your vacation with us and we hope to see you again soon.

10/10 Excellent

Dawid

Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 1 May 2024
Dear Dawid, thank you for staying at Super 8 Florida City and for your wonderful feedback. We hope to see you again soon.

2/10 Terrible

Marchus

Stayed 4 nights in Mar 2024
Response from Guest Relations Manager on 29 Apr 2024
Dear Marchus, feedback from our guests is very important to us, as we strive to providing the best stay possible to all of our guests, always improving our service and facilities. So we kindly ask you to contact us directly to let us know what made your stay a less than enjoyable one and how can we make things right for you. Thank you.

2/10 Terrible

Marquis L

Stayed 6 nights in Apr 2024
Response from Guest Relations Manager on 29 Apr 2024
Dear Marquis L., feedback from our guests is very important to us, as we strive to providing the best stay possible to all of our guests, always improving our service and facilities. So we kindly ask you to contact us directly to let us know what made your stay a less than enjoyable one and how can we make things right for you. Thank you.

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and good customer service at all time
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 8 Apr 2024
Dear Mario, thank you for staying at Super 8 Florida City and for your wonderful feedback, highlighting the cleanliness of our rooms and common areas, and the customer service our dedicated staff provides. We hope to see you again soon.

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Traveling single mom and can't complain. I was even able to do laundry in site. Which was really nice. Breakfast was nice. Coffee was good which is a plus in my end. Overall very good experience.
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 8 Apr 2024
Dear Alicia, thank you for staying at Super 8 Florida City and for your wonderful feedback, sharing the great overall experience you had with us. We hope to see you again soon.

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 8 Apr 2024
Dear Ramon, thank you for staying at Super 8 Florida City and for your wonderful feedback. We hope to see you again soon.

10/10 Excellent

Cynthia

Travelled with partner
Room was clean, pool area was beautiful and the continental breakfast was great.
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 8 Apr 2024
Dear Cynthia, thank you for staying at Super 8 Florida City and for your wonderful feedback, highlighting the cleanliness of our rooms, our relaxing and well kept pool area and our great breakfast. We hope to see you again soon.

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk Staff on 5 Apr 2024
Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your stay with us at Super 8. We take great pride in providing exceptional service and creating a comfortable and welcoming atmosphere for our guests.Your feedback means the world to us and we hope to have the pleasure of welcoming you back to Super 8 in the future.

6/10 Okay

Kent

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 5 Apr 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and are always looking for ways to improve our services. We apologize that your experience with us was not up to your expectations. We would love to hear more about your stay and any specific areas where we could have done better. Your input is valuable to us as we strive to provide the best experience for all of our guests. Please feel free to reach out to us directly so we can address any concerns you may have.Thank you again for your review and we hope to have the opportunity to better serve you in the future.

6/10 Okay

Melissa

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Front Desk Staff on 5 Apr 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and are always looking for ways to improve our services. We apologize that your experience with us was not up to your expectations. We would love to hear more about your stay and any specific areas where we could have done better. Your input is valuable to us as we strive to provide the best experience for all of our guests. Please feel free to reach out to us directly so we can address any concerns you may have.Thank you again for your review and we hope to have the opportunity to better serve you in the future.

8/10 Good

Jeff, Peck

Travelled with family
Very clean and well kept for the neighborhood. Top notch brrakfast.
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 2 Apr 2024
Thank you for taking the time to share your experience with us! We are thrilled to hear that you found our Super 8 to be very clean and well-kept, and that you enjoyed our top-notch breakfast. Our team works hard to provide a comfortable and welcoming experience for all of our guests, and we are delighted to know that we were able to meet your expectations. We hope to have the opportunity to welcome you back again in the future. Thank you for choosing to stay with us!

10/10 Excellent

Alvidas

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice for renovated Motel 8
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 1 Apr 2024
Dear Alvidas, thank you for your wonderful feedback. We are delighted that you enjoyed your stay and hope to see you again soon.

4/10 Poor

Stacia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Floor looked like it had been redone but not cleaned. Towels were stained. Door lock was missing a screw. I felt unsafe the whole night. Only stayed one night instead of two.
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on 29 Mar 2024
Thank you Stacia for sharing your experience regarding your stay. We are very saddened to see that you did not get to enjoy your stay because you felt uncomfortable. These matters fall far below our hotel standards that we strive to exceed and we have let our management and maintenance team know of these issues that must be fixed. Please rest assured that we are taking the appropriate measures to ensure that it will not happen again. We hope you will be able to give us another opportunity in the future to better serve you and prove our true worth.

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No bugs but property was run down. Definitely felt property catfished
Stayed 1 night in Mar 2024
Response from Hotel Management on 22 Mar 2024
Thank you Tracy for taking the time to share your experience regarding your stay here at Super 8 Florida City. Guest satisfaction is our top priority and we value your feedback wholeheartedly. We are currently undergoing renovations and hope you will allow us to serve you in the future better so that you can see how much change our property will undergo. It was a pleasure serving you and we hope to see you again soon. We wish you safe travels and once again, thank you for staying with us here at Super 8.

2/10 Terrible

Sandy

Travelled with pets
Disliked: Staff & service, property conditions & facilities
When I reserve the room, they didn’t tell me I could not get in until very late because they were painting the doors. I ended up staying somewhere else.
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on 19 Mar 2024
Thank you Sandy for writing to us about your experience here at Super 8 and for being a recurrent guest at our property. We apologize for not being able to accommodate your request for an early check-in into the same room that you stayed in the last time you were here since that room was in the area we were painting that day. We are constantly improving our property and, as we explained to you over the phone, the room that you wanted would be ready by check-in time, and that we had other rooms available for you for an early check-in, but we understand your specific needs and we are sorry that this time we didn't fulfill your request. The next time you are in the area you will be pleasantly surprised by our new property exterior. Thank you.

10/10 Excellent

Sheyla

Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 8 Apr 2024
Dear Sheyla, thank you for staying at Super 8 Florida City and for your wonderful feedback. We hope to see you again soon.

8/10 Good

Michael

Travelled with family
Liked: Property conditions & facilities
Quiet Room . Pool Dawn to dusk. Staff pleasant and helpful. Rooms were OK . Mostly clean as the bathroom wasn’t up to standard but manageable.
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on 18 Mar 2024
Thank you Micheal for taking the time to write to us about your stay. We are pleased to see that you enjoyed your time with us, it was a pleasure having you. We hope to see you again soon and we wish you safe travels!

8/10 Good

Jeffrey D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on 8 Mar 2024
Dear Jeffrey, thank you for staying at Super 8 Florida City and for your great feedback. We hope to see you again soon.

2/10 Terrible

Margarita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Curtains and sheets had stains
Stayed 1 night in Mar 2024
Response from Front Desk Staff on 2 Mar 2024
Dear Margarita, Thank you for raising your concerns with us. We apologize that the service provided by our staff was not to your expectations, and we are very concerned to hear about your comments. It is our goal to make sure each guest enjoys a welcoming and comfortable experience, and it saddens us to hear that your time with us did not meet your expectations or our standards. I am so sorry to learn that the room you were placed in had stained sheets and curtains. We have taken these matters over to our housekeeping department so this matter can be further looked upon. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Ron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for motorcycles
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on 1 Mar 2024
Thank you Ron for taking the time to share your experience about your stay here at Super 8 Florida City. We are pleased to see that you enjoyed your stay and found our property perfect for your motorcycles. We hope to see you again soon as it was a pleasure serving you.

6/10 Okay

Janet, Bethany

Stayed 2 nights in Feb 2024
Response from Front Desk Staff on 1 Mar 2024
Thank you Janet for staying with us here at Super 8 Florida City. We are saddened to see that you did not get to enjoy your stay to the full extent we had hoped. We hope next time around you will allow us to better serve you and prove our true worth. We hope to see you again soon and wish you safe travels.

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They are a perfect ten
We came down for a funeral, so that was sad. But I'd like to say it was so very nice to stay at the super 8 period Check in wichecking was so easy as well as the room was clean. The environment was safe and our stay was enjoyable. Is period we will definitely stay here again
Stayed 3 nights in Feb 2024
Response from Front Desk Staff on 27 Feb 2024
Thank you Violet for taking the time to share your experience with us here at Super 8 Florida City. We are pleased to see that you enjoyed your stay even if the circumstances of your trip were sad and we are sorry for your loss. It was a pleasure serving you and we hope to see you again soon! Wishing you the safest travels.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great personal
Stayed 3 nights in Jan 2024
Response from Guest Relations Manager on 26 Feb 2024
Dear Elizabeth, thank you for staying at Super 8 Florida City and for your great comments about your experience. We are committed to providing the best stay possible to all of our guests and we are delighted that you enjoyed your time with us. We hope to see you again soon.

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service
They took $100 hold from my credit card and they should be released upon check out if we didn’t break or steal items in the room. Up to now one month after my trip I’m looking for that $100usd it didn’t came back. I’ve been trying to reach out but they’re cs rep left conversation twice on me without hearing me. They’re scamming people taking the “breakage” fee and once you left you won’t get that money back.
Response from Staff on 26 Feb 2024
Dear Andrea, We apologize for the inconvenience encountered when receiving the 100 deposit. Upon check-out, your deposit was released and we no longer have a hold of it. We do not have any intention of scamming you or charging this deposit as it was only an authorization hold. We have sent over the credit card log which shows that we no longer have a hold of this deposit authorization. Once we release the hold from our end, the matter will now be with your bank. The credit card log that we sent over has an approval code that we recommend handing over to your bank so that your money is returned to you. As mentioned in our conversation, the money was released and we have sent over the credit card log for proof. Please contact your bank so that you can receive your money as we do not have a hold of it.

6/10 Okay

Annie

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on 1 Mar 2024
Thank you Annie for staying with us here at Super 8 Florida City. We are saddened to see that you did not get to enjoy like we would have hoped, and we wish we could have done more during your time here. We hope you will allow us to better serve you in the future so that we can prove our true worth. Wishing you safe travels, and once again thank you for staying with us.

2/10 Terrible

Vaneza

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is not what we expected
Stayed 1 night in Feb 2024
Response from Staff on 24 Feb 2024
Thank you for staying with us here at Super 8 Florida City. We are saddened to see that you did not get to enjoy your experience here with us. We appreciate your feedback as it allows us to improve the service we are providing and we will consider your comments for any future guest. We wish we could've done more to make your stay pleasant and we apologize if we were not able to provide the service you were looking for.

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
No cold water.
Would have given a higher rating, but there was no cold water for showers at 7 a.m. Kinda blows the day when you clean up with cold water.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 23 Feb 2024
Thank you William for taking the time to write to us about your experience here at Super 8 Florida City. We would like to take this opportunity to apologize for the experience you encountered during your stay. We have taken this matter over to our maintenance team on the day you let us know so that any future guest would not have to experience this. We hope you will allow us to better serve you in the future and prove our true worth. Once again, thank you for staying with us here at Super 8 Florida City/Homestead/Everglades.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Appreciate drive up location and staff was very helpful
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 22 Feb 2024
Thank you Sandra for allowing us to serve you during your stay. We are pleased to see that you enjoyed your time with us and we hope to serve you again soon! Wishing you safe travels.

4/10 Poor

Mohsin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 22 Feb 2024
Thank you Mohsin for taking the time to write us feedback about your stay. We are saddened to see that you did not get to enjoy your time with us as we would have hoped. Guest satisfaction is our top priority and we will consider your feedback so that we can better our service for any future guest.

10/10 Excellent

Nicole

Travelled with family
My husband and I enjoyed staying at this hotel! Great price, friendly staff and good location!!
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 20 Feb 2024
Thank you Nicole for taking the time to write to us about your experience here at Super 8 Florida City. We are pleased to see that you enjoyed your stay along with the convenience of our location. We hope to have the opportunity to serve you again in the future, it was a pleasure having you. Wishing you safe travels!

4/10 Poor

Roman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 19 Feb 2024
Thank you Roman for taking the time to share your experience here at Super 8 Florida City. We are saddened to see that you did not get to enjoy your stay. We hope that you will allow us to better serve you in the future.

6/10 Okay

Marianne

Travelled with family
OK for a short stay.
Stayed 1 night in Feb 2024
Response from Kelly on 13 Feb 2024
Thank you for taking the time to give us a review. We hope to see you again.

8/10 Good

Kathryn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accomodating. ISome of the rooms needed a bit of rennovation and fixing but they were clean, spacious and nice. The price wasmore reasonable than other places around there. We would definitely stay there if we were returning to the area.
Stayed 2 nights in Feb 2024
Response from Kelly on 13 Feb 2024
Thank you for your review. It sounds like you enjoyed your stay with us. We look forward to seeing you again.

4/10 Poor

Coleen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My feet were higher than my head because the bed sagged toward the head. The pillows were hard as rocks and felt like golf balls were inside. Bathroom could have been cleaner. The girl at the front desk, Rommy, was the only bright spot. She was excellent.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 13 Feb 2024
Thank you Coleen for taking the time to write to us about your experience here at Super 8 Florida City/Homestead/Everglades. We are saddened to see that we did not meet your expectations throughout your stay. Please rest assured we have let our management team know about the bed and pillow comfort so that we can bring new mattresses/pillows onto the property. Once again Coleen, thank you for staying with us and we hope you give us another opportunity to better serve you in the future.

8/10 Good

Frank

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 10 Feb 2024
Thank you Frank for staying with us here at Super 8 Florida City/Homestead/Everglades. We are pleased to see that you enjoyed your stay, it was a pleasure serving you. We hope to see you again soon!

6/10 Okay

Verified traveller

Travelled with family
Rooms were fairly clean. There was mold all over lamp shade and AC. Water was not hot.
Stayed 1 night in Feb 2024
Response from Supervisor on 8 Feb 2024
Thank you Taylor for taking the time to write to us about your stay. We have taken this matter over to our housekeeping and maintenance team so that they can better the service they are providing each room. Our maintenance team confirmed that there was Hot Water in each room, but we do apologize if you had any trouble accessing it. We have gone ahead and compensated each room for 25% since you did not get the experience you expected. We appreciate your time and we hope to better serve you again in the future.