Outdoor pool
Check availability

Reviews of Sheraton Miami Airport Hotel & Executive Meeting Center

3.5 out of 5
Sheraton Miami Airport Hotel & Executive Meeting Center
3900 NW 21st St, Miami, FL

Reviews

7.8

Good

Rating 10 - Excellent. 615 out of 1338 reviews" "
Rating 8 - Good. 309 out of 1338 reviews" "
Rating 6 - Okay. 158 out of 1338 reviews" "
Rating 4 - Poor. 115 out of 1338 reviews" "
Rating 2 - Terrible. 141 out of 1338 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a last minute travel change due to weather and had to rebook our flight, thus needed lodging. Your pricing and availability was great and the room perfect. And the online booking was so easy.
Stayed 1 night in May 2024

6/10 Okay

sheena

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The shuttle was great and it was close to the airport for dropping off the rental car and walking back. The pool was good and so was the restaurant. The room itself had a funny odor and a leaky air conditioner.
Stayed 1 night in May 2024

8/10 Good

Veronica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in May 2024

10/10 Excellent

Rodolfo

Buena Atención por parte del personal. Excelente las dos chicas Argentinas en la recepcion. Y los muchachos de mas maletas tambien. Me ayudaron en todo. 🙂🙂
Stayed 1 night in May 2024

4/10 Poor

jiayi

Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Roxanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was great night before cruise, perfect location from the airport, has a shuttle, also close to cuise port location. Would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Stayed 1 night in May 2024

10/10 Excellent

Arunya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine for a stop over
Stayed 1 night in Feb 2024

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

8/10 Good

Karla, Saugus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great choice with no issues.
Stayed 1 night in May 2024

10/10 Excellent

Nicquelle, Flushing

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel has a shuttle that runs every 15 minutes to the airport. Extremely convenient.
Stayed 1 night in May 2024

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very dated and the room were not clean properly, it was very dusty, the walls are thin as you could hear talking from the room next door.
Stayed 1 night in May 2024

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping by pool area
Stayed 1 night in May 2024

4/10 Poor

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
We had troubles checking in. The clerk said we didn’t have three rooms reserved.
Stayed 1 night in May 2024

10/10 Excellent

Navindra

Stayed 1 night in Apr 2024

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Caleb

Travelled with partner
I liked it
Stayed 1 night in May 2024

6/10 Okay

Dianna

Travelled with partner
The rooms are old and need to be remodeled
Stayed 1 night in Apr 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2024

4/10 Poor

Martha

Liked: Cleanliness, property conditions & facilities
Check in was a mess. Rooms not ready early and when they finally were ready they assigned 2 parties to my room
Stayed 1 night in May 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

8/10 Good

Ernest

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Had to pay for parking and yet was lucky to find a parking place. Getting from parking to the room was not easy.
Stayed 1 night in Apr 2024

6/10 Okay

Ana luna

Disliked: Property conditions & facilities
Less staff at night with long line at register counter, customers are tired from their flight. Not accommodating.
Stayed 1 night in Apr 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Martyn

Travelled with partner
Liked: Cleanliness, staff & service
No refrigerator in the room. Room was not near any food outlets.
Stayed 2 nights in Apr 2024

10/10 Excellent

gisela, Novato

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Convenient shuttle every 15 minutes. Quiet and Clean. Nice bed.
Stayed 1 night in Apr 2024

10/10 Excellent

jacquelynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for an early flight. 24 hour shuttle service
Stayed 1 night in Apr 2024

8/10 Good

Dillan

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to travel without a vehicle
Stayed 3 nights in Apr 2024

6/10 Okay

Andre

Liked: Staff & service
6th floor had a wet carpet smell. And the bedroom window was dirty. Hard to view airport from my location. Sraff was helpful. Parking is a bit high for guess in my opinion.
Stayed 1 night in Apr 2024

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Julian

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaned and Great Vibes with customers service. Bar was awesome food was ok.I ordered wings with fries.
Stayed 1 night in Apr 2024

2/10 Terrible

Omrit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, we’ve had a clogged drain and the engineer didn’t manage to resolve the issue. Management practically told me it’s a me problem.
Stayed 1 night in Apr 2024

8/10 Good

Jerry

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jorgeanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy and the staff who helped with my check in was very friendly and welcoming! Very impressed. Also there’s a free shuttle that comes often!
Stayed 1 night in Apr 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly; close to MIA, nice restaurant.
Stayed 1 night in Apr 2024

10/10 Excellent

Britni

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Paul, Summerland Key

Stayed 1 night in Apr 2024

8/10 Good

DeAnna Van

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located next to the airport and convenient transport
Stayed 1 night in Apr 2024

6/10 Okay

Menalick

Liked: Cleanliness, staff & service, amenities
Always stay at the Sheraton. The food is excellent and rooms are very comfortable. This stay however the fire alarm we off a few times and was so early in the morning which work me up. It seems like there was an issue with the system.
Stayed 1 night in Apr 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Apr 2024

8/10 Good

Mehmet

Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for long term parking with the added benefit of avoiding traffic and make airport drop off / pickup easy.
Stayed 1 night in Apr 2024

10/10 Excellent

andreas

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best airport hotel for Miami airport. I always stay here, no exception. The shuttle is the fastest by far - every time without fail I see other travelers waiting ages for other hotel shuttles. Sheraton runs frequently and faster because of proximity to the airport. And it’s 24hrs whereas other shuttles aren’t. The staff is great also - extremely accommodating, helpful and friendly. The hotel itself is clean, rooms are spacious and it has a great gym. There is a decent restaurant And bar also. As far as the area around it - Not Much to do but that is true for Any of the airport hotels so not unique to this one. If you’re looking for a clean and convenient airport Hotel in Miami, with great staff, then this is it. Don’t even think twice.
Stayed 1 night in Apr 2024

4/10 Poor

luis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Really disappointed with the fact that I called the hotel itself before I booked the stay and asked if their was a shuttle to the cruise ports and was told yes and got there and their wasn’t and staff answer was who told you and show me proof online where it said there was and the room was not to clean beds and pillows won’t great area very noise as well as ac system
Stayed 1 night in Apr 2024