Dinner served

Reviews of Radisson RED Miami Airport

3.5 out of 5
Radisson RED Miami Airport
3401 NW 25th Street, Miami, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 2180 out of 4256 reviews" "
Rating 8 - Good. 1036 out of 4256 reviews" "
Rating 6 - Okay. 513 out of 4256 reviews" "
Rating 4 - Poor. 252 out of 4256 reviews" "
Rating 2 - Terrible. 275 out of 4256 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mercedes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pre-cruise stay. I will list the pros and cons Pros: Free airport shuttle Nice pool area Full service bar and kitchen Attractive property Facilities appear to be well maintained Cons: Early check in fee - was told $23 flat fee and was charged $25.99 Bathroom- shower is open with a small glass barrier, so the floor gets wet. It was a weird tile on floor that was pretty dirty The cons are big for me, so I would not stay again .
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 15 May 2024
Thank you for your feedback. We're glad you enjoyed our free airport shuttle, pool area, and bar. We apologize for any confusion with the early check-in fee and the bathroom cleanliness. Your comments are valuable to us, and we'll address these issues promptly. We hope you'll consider staying with us again.

4/10 Poor

Kayla

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 15 May 2024
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand your frustration.We take your comments seriously and would like to address your concerns directly. Could you please provide more details about what went wrong? Your feedback will help us improve our services and prevent similar issues in the future.

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Mold in bathroom floor, hair in the shower, profanity in the ceiling above bed. Back on edging of pool and slimy stuff at bttm of pool
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 15 May 2024
We're sorry to hear about the issues you experienced during your stay. Cleanliness and guest comfort are our top priorities, and we regret that we fell short of your expectations. We've addressed these concerns with our team to prevent such issues in the future. Your feedback is invaluable, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Chau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly. Let me checked in a little earlier than checked in time since I arrived early. Room and everything was clean. Location is literally 3 mins away from airport car rental. There’s also a restaurant on ground level. Very convenient!
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your kind words! We're delighted to hear that you found our staff friendly and enjoyed your early check-in. It's great to know that you found our location convenient and liked the cleanliness of the room. We hope to welcome you back soon!

10/10 Excellent

Carmen

Professional staff
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for recognizing our professional staff! We strive to provide excellent service and are delighted to hear that you had a positive experience. We look forward to welcoming you back in the future.

2/10 Terrible

Abhishek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in wait was way too long because there was a big group ahead of us and only one staff to handle. We were with a 3 year old and they didn’t even bother to ask us to wait or send another staff to check us in. One check in counter was vacant without any staff
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
We apologize for the inconvenience you experienced during check-in. Your feedback is important to us, and we will address this issue with our team to ensure that it does not happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother experience.

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to park
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your excellent rating! We're thrilled to hear that you had a great experience at our hotel. We hope to see you again soon!

10/10 Excellent

Ravina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your 5 out of 5 review! We're thrilled to hear that you had an excellent experience at our hotel. We look forward to welcoming you back in the future.

6/10 Okay

Shameka

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your feedback! We're glad you had an overall positive experience at our hotel. If there's anything specific you feel we could improve, please let us know. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Shadd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great the area it is in send a little off the beaten path and not industrial than touristy. But overall great place and great staff.
Stayed 3 nights in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for staying with us and for your feedback. We're pleased to hear that you found our hotel to be great and our staff to be wonderful. We appreciate your understanding regarding our location. We hope to welcome you back for another great stay in the future.

10/10 Excellent

Arys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nearby airport hotel spot. Have to point out, you are not walking anywhere.
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your review! We're pleased to hear that you found our hotel to be a great spot near the airport. Your feedback is valuable to us, and we'll use it to continue improving our services. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Easy access to shopping and the port.
Stayed 1 night in Mar 2024
Response from Radisson Red Miami Airport Team on 9 May 2024
Thank you for your review and perfect rating! We're delighted you enjoyed your stay with us and found our location convenient for shopping and accessing the port. We appreciate your kind words and hope to welcome you back again soon!

4/10 Poor

JOHN

Stayed 4 nights in May 2024
Response from Radisson Red Miami Airport Team on 9 May 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would like to understand more about what went wrong. If you're willing to share additional details, please reach out to us. We value your input and hope to have the opportunity to improve and serve you better in the future.

2/10 Terrible

Randy

Liked: Cleanliness, staff & service
Heads up the staff was courteous regardless that doesn’t take away from the fact that it’s in the middle of a commercial area you have to rent a car . I didn’t like that there was no microwave at property. The floors were slippery especially stepping into the shower the floors appear to be carpet but it’s slippery it’s plastic that was coming up . The bar is watered down drinks . Overall I would not recommend this place maybe to my worse enemy.
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations. We appreciate your kind words about our staff. We strive to provide a comfortable stay for all our guests and will take your comments into consideration for future improvements.

6/10 Okay

beatriz

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
2 employees at front desk, one was checking in customer (4 in all), the other on his cellphone. Not a great start, make sure to bring earplugs.
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for sharing your feedback with us. We're sorry to hear about your experience at the front desk. This is not the level of service we strive to provide, and we will address this issue with our team to ensure it doesn't happen again in the future. We appreciate your suggestion regarding earplugs and will take it into consideration. We hope to have the opportunity to welcome you back for a much-improved experience.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, but the pool was dirty and filled with leaves sso we didn't go in.
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your feedback. We're glad you found our hotel unique, but we're sorry to hear about the issue with the pool. Your comments are important to us, and we will address this with our team to ensure it is properly maintained in the future. We hope to have the opportunity to welcome you back for a better experience.

8/10 Good

jessica l

Travelled with group
It’s a pretty cute modern look hotel we had traveled long day and we’re starving. Wanted to drink. The restaurant says online it’s open till 11 but we were there at nine and they told us that they were closing. I was able to get fried chicken fingers and french fries which I don’t really love and a few drinks, but they were closing up when we got there they should advertise that. Go someplace else and get food before they get there and get stuck. I wasn’t happy about that.
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your feedback. We're glad you liked the modern look of our hotel. We apologize for the inconvenience with the restaurant's closing time. Your feedback is valuable, and we will use it to improve our services. We hope to have the opportunity to welcome you back for a better experience.

4/10 Poor

RICKY

Travelled with partner
Disliked: Cleanliness
We liked the modern look, but the floors, carpets were not clean. No wash cloths in the room, housekeeping said they didn’t have any clean ones. Only decaf coffee in the room, soap dispenser was broke in our room, staff was friendly. If going on a cruise, UBER, used the transportation at the hotel and had to wait 45 minutes for them to show.
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for sharing your experience with us. We're pleased to hear that you liked the modern look of our hotel. However, we apologize for the cleanliness issues and the lack of amenities in your room. Your feedback is important to us, and we will address these issues with our team to ensure they are not repeated. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience.

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on staff was super friendly. The pull was nice and Daniel, the bartender was excellent!
Stayed 2 nights in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your positive feedback! We're thrilled to hear that you found our staff to be super friendly and that you enjoyed the pool. We'll be sure to pass your compliments along to Daniel, our bartender. We look forward to welcoming you back for another great stay in the future.

10/10 Excellent

SUSAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Daniel was awesome in the food/drink area.
Stayed 2 nights in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your feedback! We're thrilled to hear that Daniel made your dining and drinking experience awesome. We'll be sure to pass along your compliments to him. We look forward to welcoming you back for another great experience.

2/10 Terrible

abeina

Travelled with group
Disliked: Property conditions & facilities
The hotel seemed nice and was excited to stay. Until the next day when we checked out and realized we were covered in bed bug bites. Do not recommend.
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for bringing this matter to our attention. We take reports of bed bugs very seriously and are currently investigating this issue. We apologize for any inconvenience or discomfort this may have caused you. We are committed to ensuring the safety and comfort of all our guests and will take appropriate action based on our findings. If you have any further information or would like to discuss your experience in more detail, please contact us directly.

10/10 Excellent

Cody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Nice hotel. Bed was comfy and pillows were soft.
Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your positive feedback! We're delighted to hear that you had an easy check-in experience and enjoyed our hotel. We're glad you found the bed comfy and the pillows soft. We look forward to welcoming you back for another great stay.

2/10 Terrible

Alexandra

Stayed 1 night in May 2024
Response from Radisson Red Miami Airport on 15 May 2024
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience.We take your comments seriously and would like to address your concerns directly. Could you please provide more details about what went wrong? Your feedback will help us improve our services and prevent similar issues in the future.

6/10 Okay

antonette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 15 May 2024
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience.We take your comments seriously and would like to address your concerns directly. Could you please provide more details about what went wrong? Your feedback will help us improve our services and prevent similar issues in the future.

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Radisson Red Miami Airport Team on 9 May 2024
Thank you for your feedback and for rating us 4 out of 5! We're glad you had a positive experience with us. If there's anything specific you think we could improve upon, please feel free to let us know. We appreciate your support and hope to serve you even better in the future!

8/10 Good

Geertje van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern hotel with very friendly staff. The airport shuttle is ideal if your travelling via MIA.
Stayed 5 nights in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your kind words! We're thrilled you enjoyed our modern hotel and friendly staff. Our airport shuttle is indeed a convenient perk for travelers coming through MIA. We look forward to welcoming you back!

10/10 Excellent

Ciearra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration was soo beautiful ! Staff was excellent! Bar service perfect!!
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
We're delighted to hear that you loved our beautiful decor, excellent staff, and perfect bar service! Thank you for your wonderful review. We can't wait to welcome you again!

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Interior, nice decorations. The staff was friendly as well as the customers. Although, the location of the hotel doesn’t leave you with much to do if you’re looking to kill time.
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
We're glad you liked our nice interior and decorations, and that you found our staff and customers friendly. However, we're sorry to hear that you felt our location didn't offer much to do. We appreciate your feedback and hope to welcome you back soon!

6/10 Okay

antonette

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Convenient for close to airport. Beds are hard, showers are not great.
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your feedback. We're glad to hear you found our location convenient. We apologize for any discomfort caused by the beds and showers. Your comments are valuable to us, and we will use them to improve our services. We hope to welcome you back for a better experience in the future.

8/10 Good

Dianne, Howell

Travelled with partner
Liked: Cleanliness, staff & service
Property is ok. Basic room. Expensive for what you get in my opinion.
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
We appreciate your feedback and are sorry to hear that you felt the property was just okay and the room basic for the price. We're always looking for ways to improve and provide better value for our guests. Your comments will be shared with our team. Thank you for staying with us.

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to Airport.
Stayed 5 nights in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with us. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, smelled a little musty, staff was nice, no free breakfast
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
We're glad to hear that you found your room clean, but we apologize for any musty smell. Your feedback is valuable, and we'll address this with our housekeeping team. We're pleased you found our staff nice. Regarding breakfast, we appreciate your understanding. We hope you had a pleasant stay overall and consider staying with us again in the future.

8/10 Good

Sherron

Liked: Staff & service, amenities, property conditions & facilities
Location is not the best as it nothing walking distance. The rooms are modern and the facility was clean otherwise.
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
We're glad to hear that you liked the modern rooms and found the facility clean. We're sorry that the location wasn't ideal for you, we hope our comfortable accommodations made up for it. Thank you for staying with us!

10/10 Excellent

Kelly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close airport and an easy drive to the port. Hotel was clean and staff was friendly. We will stay here again. Only downside is that the parking lot is pretty tight, so if you have a huge car it could be difficult. Other than that, this place is wonderful.
Stayed 1 night in Mar 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your kind review! We're thrilled to hear that you enjoyed your stay with us and found our location convenient. We appreciate your feedback about the parking lot and will take it into consideration. We look forward to welcoming you back on your next visit!

4/10 Poor

Della

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was fine
Stayed 1 night in Mar 2024
Response from Radisson Red Miami Airport on 16 May 2024
We're sorry to hear that your experience was only average. If there's anything specific you think we could improve, we'd appreciate your feedback. We hope to have the opportunity to make your next stay even better.

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport Team on 9 May 2024
Thank you for the feedback We're thrilled you had a great experience with us. Looking forward to serving you again soon!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean rooms.
Stayed 3 nights in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for taking the time to leave us a 5 out of 5 review! We're delighted to hear that you had such a great experience with us. Your feedback means a lot to us, and we look forward to your next visit.

10/10 Excellent

Luis Melendez

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Apr 2024
Response from Radisson Red Miami Airport Team on 9 May 2024
Thank you for the feedback We're thrilled you had a great experience with us. Looking forward to serving you again soon!

4/10 Poor

MIU HEUNG

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Inadequate services in the room like missing towers, only one set, despite the reservation was for 3 people, missing spare roll of toilet paper, and only half a roll was available at moment of checking-in the room
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
We apologize for the inconvenience you experienced with the inadequate services in your room. Your feedback is valuable, and we will address these issues to ensure they are not repeated. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, quiet hotel in a convenient location
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your review! We're delighted to hear that you found our hotel modern, clean, quiet, and conveniently located. We strive to provide our guests with a comfortable and enjoyable stay, and we're thrilled that we met your expectations. We look forward to welcoming you back on your next visit.

6/10 Okay

Yamil

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your feedback! We're glad you had an overall positive experience at our hotel. If there's anything specific you feel we could improve, please let us know. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Reva, Princeton Jct

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property new and clean. Bed looks comfortable
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your fantastic review! We're thrilled to hear that you had such a wonderful experience at our hotel. We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon.

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and modern. Check in was pleasant and easy.
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your positive review! We're glad to hear that you found the room nice and modern, and that the check-in process was pleasant and easy. We hope you had a great stay and look forward to welcoming you back in the future.

10/10 Excellent

Devyn

Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your 5 out of 5 review! We're thrilled to hear that you had an excellent experience at our hotel. We look forward to welcoming you back in the future.

8/10 Good

Jalisa

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of construction nearest store is 20 minute drive
Stayed 4 nights in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your feedback. We're glad you had a mostly positive experience, despite the construction and distance to the nearest store. Your comments are valuable to us, and we'll take them into consideration as we strive to improve. We hope to see you again soon.

10/10 Excellent

anny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 3 nights in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
We're delighted to hear that you had a very nice stay with us! Thank you for sharing your experience, and we look forward to welcoming you back soon.

6/10 Okay

Crystal

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
Thank you for your feedback! We're glad you had an overall positive experience at our hotel. If there's anything specific you feel we could improve, please let us know. We hope to welcome you back in the future for an even better stay.

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant had a variety of meals for dinner and breakfast.
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport on 16 May 2024
We're delighted to hear that you enjoyed the variety of meals offered at our restaurant for both dinner and breakfast. Thank you for your positive feedback!

4/10 Poor

Albertina

Stayed 2 nights in Apr 2024
Response from Radisson Red Miami Airport Team on 9 May 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would like to understand more about what went wrong. If you're willing to share additional details, please reach out to us. We value your input and hope to have the opportunity to improve and serve you better in the future.

2/10 Terrible

Fetija

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never ever stay in this hotel again . Room smelled so bad , customer service was terrible , pool water was so dirty .
Stayed 1 night in Apr 2024
Response from Radisson Red Miami Airport Team on 9 May 2024
We're deeply sorry to hear about your negative experience. This does not reflect the standard of service we strive to provide. Your feedback is invaluable, and we will address these issues immediately to ensure they don't happen again. Please accept our sincerest apologies, and if there's anything we can do to make it right, please let us know.