Standard Room | Premium bedding, free WiFi, alarm clocks
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Reviews of Odyssey of South Beach Apart Hotel

3 out of 5
Odyssey of South Beach Apart Hotel
1420 Collins Ave, Miami Beach, FL

Reviews

7.0

Good

Rating 10 - Excellent. 187 out of 730 reviews" "
Rating 8 - Good. 247 out of 730 reviews" "
Rating 6 - Okay. 128 out of 730 reviews" "
Rating 4 - Poor. 73 out of 730 reviews" "
Rating 2 - Terrible. 95 out of 730 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrbile communication, should not be on the market
Stayed 3 nights in Apr 2023
Response from Odyssey South Beach on 20 Apr 2023
Hola Luis, gracias por tomarse el tiempo para dejarnos su comentario. Toda la informacion se envio donde usted reservo y lamentamos que ellos no se lo transmitieron,De todas formas usted pudo encontrar en el hotel las difrentes formas de comunicacion y pudimos darle toda la informacion necesaria. Gracias por elegirnos

2/10 Terrible

andre

Stayed 4 nights in Apr 2023

2/10 Terrible

Latanya

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for a night i was told i will get the code 24 hours before check in i never got the code.I emailed and contacted Expedia i still didn’t receive no help i am not from Miami so i was just stuck without a room.Not a good place to book at AT ALLL
Stayed 1 night in Apr 2023
Response from Odyssey South Beach on 16 Apr 2023
Your reservation was made through a third party and the never provide to us your contact information. You can find on the main entrance the different way to keep in touch with the hotel. If you check again your messages you receive your access code and room number. Thanks

8/10 Good

sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Perfect location, good for a weekend family stay
Great location, good value for the money. Room was clean.
Stayed 2 nights in Apr 2023
Response from Odyssey South Beach on 12 Apr 2023
Thank you for taking the time to leave us your comment.

8/10 Good

Steven W

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is the 4th or 5th time staying here. Different this time, no on site staff. The access code was a little stressful until i figured out how to communicate with the hotel. Once coms were established it went well and recieved several texts throughout the day. Room was clean, ac worked well. Shower was hot, nice soap and shampoo. Bed comfortable but showing some age. Building was quite but showing wear. The downstairs rooms are larger and more comfortable but for one night we made it work. There are restaurants nearby and good location for walking. A block from the beach.
Stayed 1 night in Apr 2023
Response from Odyssey South Beach on 5 Apr 2023
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

2/10 Terrible

Ed

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in the bathroom, no interior lock on the door, wooden floor boards lifting up, bathroom floor was slimy, bed linen was old and dirty, very old TVs with bad reception.
Response from Odyssey South Beach on 30 Mar 2023
Thank you for taking the time to leave us your comment.

6/10 Okay

Theresa

Not a great hotel.
This is a good location if you want to walk to shopping, dining and the beach. Be aware though there is NO elevator, NO front desk service, NO pool or breakfast. This is a bare bones place to sleep only. We had NO hot water, the TV did not work. Without a front desk person, there's nobody to help if you have an issue. Also, there were people sleeping in the lobby area that obviously weren't staying at the hotel. There were also a couple girls smoking pot on the front steps most of the day. Again, no front desk, no supervision. Won't stay here again even though the room was decent.
Stayed 1 night in Mar 2023
Response from Odyssey South Beach on 24 Mar 2023
Dear guest, If you check your reservation, our hotel does not offer breakfast and there is no front desk, so all the information is sent to you in advance and you are also notified of this there. In your room and in different parts of the hotel you find a way to communicate with someone if you need it, we regret that you have not seen him either. The television was disconnected and the hot water was checked and it came out perfectly, I only had to wait a few minutes. At all times the security cameras work and no inconvenience was detected. Thank you for choosing us

6/10 Okay

Kellie, Enid

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great and self check in convenient. Staff available by text only.
Stayed 2 nights in Mar 2023
Response from Odyssey South Beach on 20 Mar 2023
Thanks for you comment. Have a wonderful day !!

2/10 Terrible

Victoria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Fire alarm
Stayed 1 night in Mar 2023
Response from Odyssey South Beach on 17 Mar 2023
Thanks for take the time to leave your comments and we apologize for the inconvenience

6/10 Okay

Jaime Marie, Indianapolis

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There were no wash towels upon check in and bath towels stained and worn out. Bed was very old and gross looking. AC was Grenada worked perfectly. Spider webs in corners and fridge was dirty
Stayed 4 nights in Mar 2023
Response from Odyssey South Beach on 12 Mar 2023
Thanks for take the time to leave your comments and we apologize for the inconvenience

4/10 Poor

Tina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a huge disappointment. I was told I would have a place to put my luggage or check in early- which I found out after I paid- was not true. Also floors were absolutely disgusting. Our feet were blacked with dirt.
Stayed 1 night in Feb 2023
Response from Odyssey South beach on 5 Mar 2023
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay

8/10 Good

Haydn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No staff. You interact via emails, given a code to get into the building and then your room. You figure out everything else on your own. Checkout, you just leave. Very different.
Stayed 1 night in Feb 2023
Response from Odyssey South Beach on 21 Feb 2023
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Low chandler in the middle of the room kept hitting my head. No ice machine. No ice at Walgreens down the street. Had to pay the bar down the road for ice. No option to store luggage after checkout because no staff works here. They let you store luggage at a sister location but is a 5 minute Uber ride away
Stayed 2 nights in Feb 2023
Response from Odyssey South Beach on 17 Feb 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Tracy

Stayed 3 nights in Jan 2023
Response from Odyssey South Beach on 25 Jan 2023
We are thrilled to hear that your stay with us has been pleasant and that you enjoyed it. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.

2/10 Terrible

Ayah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not as it was advertised. It was so dirty, smelled terrible of mold, and there were bugs in the bed.
Response from Odyssey South Beach on 10 Jan 2023
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience, don't waste your money
The room that was provided was nowhere near the pictures advertised on the website. The bedding was dirty, There was no table in the room.
Stayed 3 nights in Dec 2022
Response from Odyssey South Beach on 10 Jan 2023
Dear Anonymous, Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

2/10 Terrible

Melissa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy, stains all over, dirty bathroom & floors, hairs all over, horribly moldy smell, and no hot water. Property was not responsive & we wound up leaving to stay at another hotel.
Stayed 1 night in Jan 2023
Response from Odyssey team on 6 Jan 2023
We're sorry to contradict you, but your room was totally clean when you did early check-in. After several hours of using everything, you began to complain about the linen, the smell, and the cleanliness. When housekeeping went to bring you more beach towels, she couldn't organize the beds as they were full of her things and the bathroom full of her personal effects so she didn't touch anything. She checked the hot water and it comes out correctly. According to you, you needed a third bed and as you can verify the type of room you reserved, we do not offer it. On behalf of our staff we appreciate having chosen us

4/10 Poor

Yasbeth

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The mattress protector of the bed was all moldy and there was not enough shampoo provided for our stay.
Response from Odyssey South Beach on 9 Dec 2022
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

2/10 Terrible

Sarah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here, this place ks a scam- the hotel took my money but never provided me with an access code to check in. Their email and phone numbers either bounced back or have gone unanswered. I was scammed and am trying to redeem the costs. I’ve never written a review before but need to share this warning to anyone else -
Response from Odyssey team on 2 Dec 2022
Dear Sarah , all the information was sent . We replied that you had to scan the QR code and you had two phone numbers where you could contact us (it is located at the main entrance and throughout the hotel) and we have details of each call received and yours was never received. All the guests who entered yesterday did not have any communication problems. We are sorry you did not read our response to your message. Thanks

2/10 Terrible

Morgan

Stayed 1 night in Oct 2022

2/10 Terrible

carolyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Odyssey South Beach on 8 Sept 2022
Thank you Carolyn for taking the time to leave us your comment, we are surprised by your score but we will work hard to improve. We try to make you feel comfortable at all times, we offered you free check-in at noon so that you can enjoy her stay and we answered each of her questions and doubts with pleasure. On behalf of all our staff we thank you!

4/10 Poor

Idelbens

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We arrived at the Hotel and for our surprise this Hotel don't have any staff on the lobby or any place around, any communication was with Texts. A group of friends was together in the same Hotel, all of us payed at the same time the same room type. The only characteristic that we share in common with my friends room, the room was clean, That's it!!! my room was smaller, we had the floor broken, no hot water... cold showers :(, no mirror and super firm bed. We are not happy at all
Stayed 1 night in Sep 2022
Response from Odyssey South Beach on 8 Sept 2022
We arrived at the Hotel and for our surprise this Hotel don't have any staff in the lobby or any place around, any communicThank you for taking the time to leave us your message. Our hotel does not have a 24-hour front desk, so you and your friends received all the necessary information for your check-in. His room was smaller since his reservation was for that type of room and it was different from the other 2 reservations. We have checked the hot water and it came out correctly in all the rooms. We do not understand when you refer to the fact that there was no mirror since all the rooms have it, we understand that the bed was not comfortable for you but sometimes that is very personal. We are sorry that you are not satisfied and we thank you for choosing us.

10/10 Excellent

Franz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean room, quiet, nothing to complain about and cheap
Stayed 1 night in Aug 2022
Response from Odyssey South Beach on 24 Aug 2022
We are thrilled to hear that your stay with us has been pleasant and that you enjoyed it. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.

2/10 Terrible

Henry

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The biggest issue I had was with the drug dealers hanging out in the entrance of the property. They are sitting on the stools of the entrance and you have to ask them to move so that you can enter they are blocking the entrance. This is mostly at night. I asked for extra towels because of a mishap and they referred me to policy of only getting towels every three days. Had to go out and purchase my own towels. If you can fix the security issue by having an overnight security guard or someone at the lobby at least. Soap was as small as a quarter and had to buy my own also.
Stayed 4 nights in Jul 2022
Response from Odyssey team on 24 Jul 2022
Thank you for taking the time to leave us your comment. As a hotel we cannot be held responsible for what happens from the outside doors. Although you did not see the security there we were, when you reported the problem of people who you deduced were not guests, we checked and there was no one. We take the security of our guests and employees very seriously. For your peace of mind we changed your access code, but nothing ever happened in our hotel. Your room service was done on the second day, we are sorry that you had to go buy towels and soap since everything in his room got extra. Thanks for choosing us

2/10 Terrible

Killearn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

4/10 Poor

Ashaunt

Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience had to wait until a housekeeper came to the hotel the next day just to get wash rags,towels toilet paper because they have no front desk person witch is not convenient at all for the first day we had no hot water had to wait the next day for housekeeping to come fix it no microwave in the room the bed is so uncomfortable not worth the money at all.
Stayed 3 nights in Jun 2022
Response from Odyssey team on 22 Jun 2022
Thank you for taking the time to leave us your comment. Both rooms had everything necessary for 4 people and you saw that when you checked in 2 hours earlier than established as a courtesy so you can enjoy your weekend. Housekeeping did not go to fix the hot water, it was to teach you twice how to move the handle because the hot water came out perfectly since you checked in. If you check the services we provide microwave is not included. Thank you for choosing us

6/10 Okay

Robert

Stayed 1 night in May 2022

8/10 Good

Lashonda

Liked: Staff & service, property conditions & facilities, room comfort
Inexpensive small nice room
Nice for a quick trip. Room was small. Outside the window they were doing construction. And the fire alarm went off once. Its nice for a quick trip
Stayed 2 nights in Dec 2021
Response from Odyssey team on 3 May 2022
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay. We hope you will consider us again where we can exceed your expectations.

10/10 Excellent

Donnette

Stayed 3 nights in Apr 2022

4/10 Poor

Claudia

Travelled with family
Liked: Staff & service
Looks nothing like the pictures
Stayed 1 night in Apr 2022
Response from Odyssey team on 19 Apr 2022
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

6/10 Okay

Ana Karen

Stayed 5 nights in Apr 2022
Response from Odyssey team on 15 Apr 2022
Thanks for you comment. Have a wonderful day !!

6/10 Okay

Liliana

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was fairly small for two people and I was not aware that there wouldn’t be a staff present at all times. I did not like that the primary way to communicate with someone was via text. If I knew this beforehand, I don’t think I would have stood here. The hotel is in a good area but there is no parking which makes renting a car very difficult, however, there was a parking lot a couple minutes away which made it a bit more convenient. I wouldn’t recommend renting a car if you’ll be in this area. The room does need upgrading specially the bed and lamps/outlets. Most hotels have usb charging outlets but this room did not. They did have a vending machine which was a great amenity.
Stayed 3 nights in Apr 2022
Response from Odyssey team on 5 Apr 2022
Hello Liliana, thank you for taking the time to leave us your comment.

4/10 Poor

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Don’t expect to be able to sleep thru the noise!
The rate during spring break was good. The hotel has a great location and room was small but clean. The problem is there is no surveillance at night and the kids on spring break behaved horribly. Fire alarm went off at 1am, kids talking loudly in the lobby, hallway and room up until 3:30am. The hotel needs to have someone physically there to control this at least during spring break time.
Stayed 3 nights in Mar 2022
Response from Odyssey team on 5 Apr 2022
Hello Liliana, thank you for taking the time to leave us your comment.

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Odyssey team on 1 Apr 2022
Thanks for you comment. Have a wonderful day !!

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Spring break experience
When I booked the room, the pictures showed the TV being in the living room and not bedroom. The mattress covers had stains on them. The sink is poorly designed for water flow. Our fridge was barely working. The room was not properly cleaned. Towel service for a beach side hotel once every 3 days was disappointing. The lobby carpet was disgusting. Our room walls were so thin, I'm positive I heard some domestic disturbance next door.
Stayed 5 nights in Mar 2022
Response from Odyssey team on 25 Mar 2022
Thanks Mohammed for take the time to leave your comments!

4/10 Poor

Jelena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so disappointing, I was embarrassed honestly, it was like a hostel or run down motel. Do not stay here, we found hair all over the bed, some sticky substance on the floors, the fridge/shelf area looked like it was rotting, there was some weird bug on the window, orange/red stains on the covers… overall DISGUSTING. And the fact that they charge the amount they do with the misguiding photos is literally fraudulent, I contacted them and they ignored my message and just continued on with other messages. Worst “hotel” experience I’ve ever had.
Stayed 2 nights in Mar 2022
Response from Odyssey South beach on 19 Mar 2022
Thanks for you comment. Have a wonderful day !!

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly service, super easy fast check in and fantastic location
Stayed 4 nights in Mar 2022
Response from Odyssey team on 9 Mar 2022
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay. We hope you will consider us again where we can exceed your expectations.

8/10 Good

Marketa

Travelled with group
Liked: Staff & service
Stayed 3 nights in Feb 2022
Response from Odyssey team on 7 Mar 2022
We are thrilled to hear that your stay with us has been pleasant and that you enjoyed it. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.

8/10 Good

Sharon, Hoyt Lakes

Liked: Cleanliness
The room was clean but needs some updates. The bed was not comfortable, the room itself was very small. The location was very good.
Stayed 1 night in Feb 2022
Response from Odyssey team on 21 Feb 2022
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay. We hope you will consider us again where we can exceed your expectations.

2/10 Terrible

Marine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE CUSTOMER SERVICE, PICTURES DONT REFLEC T THE REALITY
Stayed 3 nights in Feb 2022
Response from Odyssey South Beach on 20 Feb 2022
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay.

2/10 Terrible

Symba

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wasn’t going to write a review being that they where kind enough to let us check in early. Unfortunately I responded back to a email from them asking how my stay was and I advised them that the sheets where stained and had hair in them and the bath rags where also stained. I also advised them that the room did not at all match up to almost a $300 room that I paid. I got a very nasty sarcastic reply back insinuating that I shouldn’t have had any complaints being that they allowed me to check in early. They also stated that they where not made aware of the problem while I was there. My response to that was that I didn’t feel like going through the hassle. I went to target and bought a blanket and thankfully I brought my own bath rag just in case for situations like this. We also bought Lysol and sprayed everything down. Like I said I wasn’t going to write a review initially but they emailed me asking my opinion so I gave it. But the nasty response I got definitely sealed then deal on writing a review. Plz don’t stay here at all!
Stayed 1 night in Feb 2022
Response from Odyssey South Beach on 20 Feb 2022
Dear guest, we are sorry that you misunderstood our answer. The idea is that you are satisfied from the moment you arrive at our hotel so that we can help you right away. We understand that our hotel did not meet your expectations and we appreciate that you have chosen us.

2/10 Terrible

Grace

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very deceiving pictures, moldy, stinky, not the room advertised, homeless people outside, no concierge or workers, so bad we bought a different hotel
Stayed 1 night in Jan 2022
Response from Odyssey team on 24 Jan 2022
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay. We hope you will consider us again where we can exceed your expectations.

2/10 Terrible

Louis

Travelled with partner
Disliked: Amenities
I dont recommend noone to stay their the rooms are small you have to use your own Netflix account to watch television no microwave they dont even comes in to clean are give fresh towels you would have to fine someone that work there for towel.And they dont speak english thst well . Thanks Mr Louis Green
Stayed 3 nights in Jan 2022
Response from Odyssey south beach on 20 Jan 2022
Thank you for leaving us your comment. We bring you a new remote control and program your air channel. We explained that if you had your own Netflix account you could also use it. The towels were taken whenever you requested without inconvenience. Excuse us if someone from our staff did not speak good English to you. On behalf of our entire team, we thank you for choosing us.

6/10 Okay

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022
Response from Odyssey team on 14 Jan 2022
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay. We hope you will consider us again where we can exceed your expectations.

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

8/10 Good

karen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021
Response from Odyssey team on 4 Jan 2022
We are thrilled to hear that your stay with us has been pleasant and that you enjoyed it. Thank you for staying with us and we look forward to welcoming you again during your next visit to Miami.

10/10 Excellent

gwhladys carine zobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Julio

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors all broken, room visibly dirty, hair on the pillows and towels. Quite disappointed and without a significant rebate for this visit I will likely never return. Plus people clearly loitering on front porch and not letting guests access keypad for entry. My wife did not feel safe. Lastly the parking lot recommended as over a mile walk away when there was a parking garage down the street off Collins and 16th street. I want my money back. Shower without place to rest soap and shampoo on apart from the floor. Cracked and taped up floor tiling with sharp edges. Room 5
Stayed 1 night in Dec 2021
Response from Odyssey team on 13 Dec 2021
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay. We hope you will consider us again where we can exceed your expectations.

6/10 Okay

Karin Fernanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 4 nights in Nov 2021
Response from Odyssey team on 3 Dec 2021
Thank you for your review. Please accept our apologies for any issue you may have experienced during your stay. We hope you will consider us again where we can exceed your expectations.