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Reviews of Novotel Miami Brickell

4 out of 5
Novotel Miami Brickell
1500 SW 1st Avenue, Miami, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1005 reviews" "
Rating 8 - Good. 230 out of 1005 reviews" "
Rating 6 - Okay. 105 out of 1005 reviews" "
Rating 4 - Poor. 60 out of 1005 reviews" "
Rating 2 - Terrible. 64 out of 1005 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in May 2024
Response from Waseem on 25 May 2024
Hello Juan,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Rabiah

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Waseem on 25 May 2024
Hello Rabiah,Thank you for your amazing feedback. We look forward to your prompt return.

8/10 Good

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 6 nights in Apr 2024
Response from Waseem on 25 May 2024
Hello Maria,Thank you for your amazing feedback. We look forward to your prompt return.

8/10 Good

Shahnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Waseem on 19 May 2024
Hello Shahnaz,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Viviana, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2024
Response from Waseem on 21 May 2024
Hello Viviana,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Alexandria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the restaurant is really good to. The location is perfect!
Stayed 3 nights in May 2024
Response from Waseem on 21 May 2024
Hello Alexandria,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at an excellent location, I’ve visited Miami many times and was satisfied with the hotel’s location, staff, cleanliness and overall appearance. Highly recommended.
Response from Waseem on 21 May 2024
Hello Guillermo,Thank you for your amazing feedback. We look forward to your prompt return.

8/10 Good

DENIZ, Orlando

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Walkable to good areas and all good restaurants. I had a suite. room was big and beautiful.However, super noisy. the train rail is next to hotel. so if u are on the South of the hotel you are in a bad luck. U hear the train every hr. other than that it is a good affordable hotel.
Stayed 2 nights in May 2024
Response from Waseem on 19 May 2024
Hello DENIZ,Thank you for your amazing feedback. We look forward to your prompt return.

8/10 Good

Timothy

Affordable
Stayed 1 night in Apr 2024
Response from Cyrus on 15 May 2024
Hello Timothy, Thank you for your amazing feedback.We look forward to your prompt return.

10/10 Excellent

LaKia

Liked: Cleanliness, staff & service, property conditions & facilities
My new go to hotel.
Stayed 1 night in May 2024
Response from Waseem on 14 May 2024
Hello LaKia,Thank you for your amazing feedback. We look forward to your prompt return.

6/10 Okay

Anna Stacia

Liked: Staff & service, property conditions & facilities
It was average
Stayed 2 nights in May 2024
Response from Waseem on 13 May 2024
Hello Anna Stacia,We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

yeine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Furniture in pool could be better More staff at the bar when busy
Stayed 4 nights in May 2024
Response from Waseem on 13 May 2024
Hello yeine,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Feben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Waseem on 10 May 2024
Hello Feben,Thank you for your amazing feedback. We look forward to your prompt return.

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Cyrus on 9 May 2024
Hello Miguel, Thank you for your amazing feedback.We look forward to your prompt return.

2/10 Terrible

vibhuti

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyrus on 9 May 2024
Hello Vibhuti, We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

Armando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It keeps being a great option to stay, very convenient and great quality for the rates you can get booking through Expedia
Stayed 1 night in May 2024
Response from Waseem on 6 May 2024
Hello Armando,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Waseem on 6 May 2024
Hello Amanda,Thank you for your amazing feedback. We look forward to your prompt return.

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from ANA on 2 May 2024
Good afternoon Mrs Claudia,Thank you for your amazing feedback.We look forward to your prompt return.

10/10 Excellent

Joleena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from ANA on 2 May 2024
Good afternoon Mrs Joleena,Thank you for your amazing feedback.We look forward to your prompt return.

4/10 Poor

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy property in downtown Miami to be avoided if you are a light sleeper. FYI there is a commuter train track that is extremely noisy day and night and this track surrounds the entire hotel. Not visible in any of the online photos.
Stayed 1 night in Apr 2024
Response from Cyrus on 2 May 2024
Hello Barry, We are very sorry to hear about your concerns.Rest assured; this will be addressed internally.

4/10 Poor

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities
This entire property is surrounded by a Rapid Inner City Railway Track and is super noisy day and night. It's a total killer for any peace and quiet.
Stayed 4 nights in Apr 2024
Response from Waseem on 28 Apr 2024
Hello Barry,We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

Deneisha

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed my stay! I was actually on the trip solo and the staff took care of me the front desk Ana was amazing! The housekeeper was amazing I couldn’t have asked for a better stay ! Novotel will be my choice of stay when I visit Miami
Stayed 3 nights in Apr 2024
Response from Waseem on 27 Apr 2024
Hello Deneisha,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Jacek, Gdansk

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in this area
Stayed 4 nights in Apr 2024
Response from Waseem on 27 Apr 2024
Hello Jacek,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Waseem on 28 Apr 2024
Hello Timothy,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All mentioned above was very good except breakfast
Stayed 3 nights in Apr 2024
Response from Waseem on 27 Apr 2024
Hello Igor,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Ana

Stayed 3 nights in Apr 2024
Response from Waseem on 19 May 2024
Hello Ana,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Cyrus on 26 Apr 2024
Hello Dominick, Thank you for your amazing feedback.We look forward to your prompt return.

4/10 Poor

T

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Cyrus on 25 Apr 2024
Hello T, We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

Tiffany

Beautiful
Stayed 1 night in Apr 2024
Response from Waseem on 24 Apr 2024
Hello Tiffany,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cyrus on 25 Apr 2024
Hello Jennifer, Thank you for your amazing feedback.We look forward to your prompt return.

10/10 Excellent

Rifa

Stayed 2 nights in Apr 2024
Response from Waseem on 13 May 2024
Hello Rifa,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyrus on 25 Apr 2024
Hello Chuck, Thank you for your amazing feedback.We look forward to your prompt return.

8/10 Good

Francisco

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, well mantained, good location
Stayed 2 nights in Apr 2024
Response from Waseem on 17 Apr 2024
Hello Francisco,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Close enough to where you could walk to the center of brickell and enjoy the restaurants and nightclubs but far enough to where you didn’t hear any loud music. Very nice hotel.
Stayed 1 night in Apr 2024
Response from Waseem on 16 Apr 2024
Hello Bianca,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Amangeldy

Stayed 2 nights in Apr 2024
Response from Waseem on 4 May 2024
Hello Amangeldy,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

geraldine

Liked: Property conditions & facilities
Great stay
Stayed 4 nights in Apr 2024
Response from Waseem on 14 Apr 2024
Hello geraldine,Thank you for your amazing feedback. We look forward to your prompt return.

6/10 Okay

Rodma

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Waseem on 14 Apr 2024
Hello Rodma,We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

Rodolfo Adalberto

Stayed 5 nights in Apr 2024
Response from ANA on 2 May 2024
Good afternoon Rodolfo,Thank you for your amazing feedback.We look forward to your prompt return.

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, rooms and roof top pool. Good breakfast options, clean and modern.
Stayed 2 nights in Apr 2024
Response from Cyrus on 10 Apr 2024
Hello Joanna, Thank you for your amazing feedback.We look forward to your prompt return.

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service; clean and modern room. Wonderful location.
Stayed 1 night in Apr 2024
Response from Cyrus on 10 Apr 2024
Hello Patrick, Thank you for your amazing feedback.We look forward to your prompt return.

10/10 Excellent

Danni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, booked a suite and room was very large with a lounging area and sofa. Allowed us to check in early as the room was ready. Such a comfortable bed!! Would stay again
Stayed 3 nights in Apr 2024
Response from Cyrus on 10 Apr 2024
Hello Danni, Thank you for your amazing feedback.We look forward to your prompt return.

6/10 Okay

Giannali

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Cyrus on 10 Apr 2024
Hello Giannali, We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

8/10 Good

Kelvyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Waseem on 8 Apr 2024
Hello Kelvyn,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Deanna, Dingmans Ferry

Stayed 2 nights in Apr 2024
Response from Waseem on 5 Apr 2024
Hello Deanna,Thank you for your amazing feedback. We look forward to your prompt return.

8/10 Good

JULIO, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Waseem on 5 Apr 2024
Hello JULIO,Thank you for your amazing feedback. We look forward to your prompt return.

8/10 Good

Konstantinos, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and location.
Stayed 5 nights in Mar 2024
Response from Waseem on 1 Apr 2024
Hello Konstantinos,Thank you for your amazing feedback. We look forward to your prompt return.

2/10 Terrible

Anshuman

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Waseem on 1 Apr 2024
Hello Anshuman,We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

LUIS

Liked: Amenities
Awesome place to stay
Stayed 3 nights in Mar 2024
Response from Waseem on 30 Mar 2024
Hello LUIS,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Waseem on 28 Mar 2024
Hello Armin,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed time spent there and will definitely stay again
Stayed 3 nights in Mar 2024
Response from Waseem on 25 Mar 2024
Hello Anthony,Thank you for your amazing feedback. We look forward to your prompt return.