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Reviews of Hotel Croydon

4 out of 5
Hotel Croydon
3720 Collins Ave, Miami Beach, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 572 out of 1005 reviews" "
Rating 8 - Good. 235 out of 1005 reviews" "
Rating 6 - Okay. 85 out of 1005 reviews" "
Rating 4 - Poor. 53 out of 1005 reviews" "
Rating 2 - Terrible. 60 out of 1005 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Travelled with group
Found a great price, wish I stayed here my entire trip. Staff service was ok, food was mediocre, room size was nice but congested
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little far from downtown Miami to walk but the room was fantastic and clean. Bed was very comfortable and staff was welcoming.
Stayed 1 night in May 2024

10/10 Excellent

Stepan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Ryane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great find! The location allowed for quick coming and going. The hotel itself is gorgeous and has everything you need in one spot. Definitely coming back next time I am in Miami.
Stayed 1 night in Mar 2024

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in May 2024

10/10 Excellent

cedric, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Second time here and still a great spot
Stayed 1 night in May 2024

8/10 Good

joshua, staten island

Liked: Cleanliness, staff & service, property conditions & facilities
Price was very good
Stayed 1 night in May 2024

10/10 Excellent

Aleksandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay in Croydon was perfect, the pool was great for the rest, there is a tavern in the hotel that serves very good food ( 2 weeks in America and this is the first restaurant where we eat normal fresh and healthy food). Really nice stay and polite service.
Stayed 1 night in May 2024

8/10 Good

Francesca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 5 nights in May 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful nice clean rooms and has a nice rooftop view
Stayed 2 nights in May 2024

10/10 Excellent

GE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendliness of the hotel staff, and I’m sure that’s one of the best hotel I ever stayed in.
Stayed 4 nights in May 2024

10/10 Excellent

Maria Shaina Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomodating
Stayed 2 nights in May 2024

8/10 Good

lev

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tenishia, TAMPA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Angela r

Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 1 night in May 2024
Response from TM, Guest Relations on 9 May 2024
We're happy you had a great trip, Kevin! Pease join us again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from TM, Guest Relations on 9 May 2024
It was a pleasure to host you, John! Please come back and join us again soon.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was lovely and clean. Fresh towels each day if I wanted. I took a last minute break here on my own and as a female travelling alone I felt very safe. The beach was a 2 min walk away. Even getting to south beach was super easy. I walked but if it’s a little too far the public transportation and Ubers were great. I felt very safe.
Stayed 3 nights in Apr 2024
Response from TM, Guest Relations on 9 May 2024
Thank you for taking the time to share your lovely experience with us, Joanne! We were happy to host you and welcome the opportunity to have you as our guest again.

10/10 Excellent

Lateefa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and smelled so fresh ! Staff was accommodating and very nice . Would definitely book again hands down
Stayed 1 night in May 2024
Response from TM, Guest Relations on 9 May 2024
Hi Lateefa, thank you for your excellent review! We're happy to hear that your stay went well. Please visit us again soon.

10/10 Excellent

Andriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2024
Response from TM, Guest Relations on 9 May 2024
Your top score makes our day, Andriy! We hope to host you again soon.

8/10 Good

Yucatãn

Stayed 1 night in Apr 2024

8/10 Good

Yucatãn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice , every think are close , good food !
Stayed 2 nights in Apr 2024

8/10 Good

Milaim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from TM, Guest Relations on 9 May 2024
Thank you for your good rating, Milaimi! We welcome you to stay with us again soon.

6/10 Okay

Jhakisha

Stayed 2 nights in Apr 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel! The room was gorgeous. Although we stood for one night , we didn’t get our complimentary bottle :( , eating inside the hotel restaurant is a must.
Stayed 1 night in Apr 2024
Response from TM, Guest Relations on 9 May 2024
Hi Michelle, thank you for your great feedback. We were not aware of a complimentary bottle, but we offer free Happy Hour signature drinks at The Tavern, our restaurant and bar. We hope you will come again.

10/10 Excellent

Moises

Travelled with group
Liked: Cleanliness, amenities
Beautiful
Stayed 1 night in Apr 2024

10/10 Excellent

Amber

Stayed 1 night in Apr 2024

10/10 Excellent

PrincessJewell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location m
Stayed 1 night in Apr 2024

10/10 Excellent

PrincessJewell

Stayed 2 nights in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Stayed 1 night in Apr 2024
Response from TM, Guest Relations on 9 May 2024
Hi Timothy, thank you for the excellent rating! We welcome the opportunity to host you again soon.

10/10 Excellent

RELM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maxing quality and service. Extremely clean
Stayed 1 night in Apr 2024

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Eugene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. What was terrible was no place to park our car. We had to unload our luggage in the middle of the street holding up traffic and park the car at a parking lot about a10 minute walk.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Apr 2024

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Mar 2024

4/10 Poor

Jane

Stayed 1 night in Apr 2024

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was kind and helpful, and the property was well maintained. The rooms were relatively quiet and a decent size. We were able to borrow as many beach/pool towels as we needed. The restaurant was nice, but as it was a quiet, residential area, there are not a ton of other quick options for eating nearby (some other hotel-based restaurants and coffee shops sufficed). Parking was about a 10 minute walk away but the hotel provided a map to the garage which was a good deal at $8/24hr. The beach was easily accessible across the street. The rooftop deck was a lovely spot to check out at 7 am with a nice view over nearby rooftops and partial view of the ocean. We would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff at the front desk made checking in very smooth. Everyone is very friendly and eager to make the stay pleasurable.
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great spot. Nice and clean. Highly recommended
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
Hi Sabrina, thank you for your wonderful review! We're happy to know that you had an enjoyable experience and welcome the opportunity to host you again soon.

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and understanding. Took very good care of us.
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
It's nice to know that our staff was attentive and took good care of you, Sara. We hope you will choose us again when you are back in Miami Beach.

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic and sophisticated room, yet very comfortable
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
Thank you for your terrific review, Roberta! It's nice to know that you liked our ambiance and comfortable accommodation. We welcome you to stay with us again soon.

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

10/10 Excellent

Matilde, Yazoo City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
Thank you for your great feedback, Matilde! We’re glad to have met all of your expectations for a perfect stay!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with nice decor. Lovely pool and rooftop deck. Attractive restaurant on site with many options. Great accessibility to a quiet part of the beach. Easy to walk or bike to many restaurants and drugstore. Highly recommend!
Stayed 4 nights in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
HI Jessica! Thank you for joining us here in Miami Beach for a fun-filled visit. We look forward to hosting you again soon.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from TM, Guest Relations on 28 Mar 2024
We appreciate your fantastic rating, Debra! It would be our pleasure to host you again in the future.

10/10 Excellent

Akasha

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice I loved it !!!!10/10
Stayed 1 night in Mar 2024
Response from TM, Guest Relations on 28 Mar 2024
Your perfect score makes our day, Akasha! We hope to host you again soon.