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Reviews of Holiday Inn Express Miami Airport Doral Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Miami Airport Doral Area, an IHG Hotel
8436 NW 36th Street, Doral, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 120 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Camille

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 1 night in May 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Very spaciois rooms. Clean. Nice staff. Plenty parking this time of year. Breakfast disappointing but that's ok. Coffee and water all day which I like. Safe area. Stores and restaurants within walking distance.
Stayed 3 nights in May 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, breakfast and clean. Rooms were bigger than expected.
Stayed 3 nights in May 2024

10/10 Excellent

Delaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel!! 5/5
Stayed 3 nights in May 2024

8/10 Good

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
It was an ok stay for me. I can with friends to hang out so we just slept in the room every night for a couple hours but other than that it’s good
Stayed 3 nights in May 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. Will stay there again. Free breakfast was more than continental
Stayed 1 night in May 2024

10/10 Excellent

Gianni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect: location, breakfast, pool. The room was clean and smelled so nice. I'll be back soon.
Stayed 6 nights in Apr 2024

8/10 Good

Kaylor Maygon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfy bed
Stayed 3 nights in Apr 2024

8/10 Good

Zina

Travelled with family
Liked: Staff & service, amenities
Love the breakfast/ near a local Marshall and Ross. Beside that getting around with an UBER not bad at all
Stayed 3 nights in Apr 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Jasybii, Coconut Creek

Stayed 1 night in Apr 2024

10/10 Excellent

shirley

Wonderful check in easy fun front desk great
Stayed 1 night in Apr 2024

10/10 Excellent

Onassah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Juan R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All good
Stayed 2 nights in Mar 2024

10/10 Excellent

Carolina, Managua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It was clean, neat, perfect. Breakfast had a variety of options. Service is excellent. Good airport shuttle. Near to a supermarket,near to Cityplace Doral that has shops, fun places and restaurants to visit. Very convenient location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean rooms.
Stayed 1 night in Mar 2024

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to restaurants and shopping
Stayed 1 night in Mar 2024

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for business or leisure
Stayed 1 night in Mar 2024

6/10 Okay

Jochen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at front desk not very friendly when checking in.
Stayed 1 night in Mar 2024

8/10 Good

Johann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Noisy room in front of the elevator, Only 1 elevator for the whole building, the breakfast area is very small and tight to move around, not enough tables to sit down.
Stayed 2 nights in Mar 2024

6/10 Okay

Magali

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The Area is convenient
Stayed 2 nights in Feb 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When you pull up- the building looks very welcoming. Upon entering the male working the desk appeared very exhausted. When I asked extending my stay another night he wanted nothing to do with any added work and told me to book online. The room was very dated, the towels are paper thin and the bed is so soft. Lastly the shower curtain is way too short. Therefore I had to clean up water and there is no water pressure. When I woke in the morning I found a better priced room and stayed there for two nights.
Stayed 1 night in Feb 2024

6/10 Okay

Reza

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

2/10 Terrible

JELNER

Stayed 4 nights in Feb 2024

10/10 Excellent

Laura-Erika

Stayed 4 nights in Feb 2024

8/10 Good

Slaila Bessie

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and tasty. Rooms cleaned everyday. Shuttle service very efficient. Shops and dining were easily accessible. Great place to stay for the price. I would come again.
Stayed 5 nights in Feb 2024

8/10 Good

Arlon

Stayed 1 night in Feb 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Veey good for the price
Stayed 3 nights in Feb 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Doral
Excellent location in Doral , good buffet breackfast, quite rooms inspite of location . Close to lots of restaurants and a 15 minute drive to airport
Stayed 4 nights in Jan 2024

10/10 Excellent

Yohandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Nice hotel, with a great staff, good breakfast.
Stayed 10 nights in Jan 2024

6/10 Okay

Wendy

Stayed 4 nights in Jan 2024

8/10 Good

pablo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good, clean hotel.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Wrong room was assigned
Check in agent was not professional at all. I had to stay at a handicap/accessible room with not enough trash can and limited access.
Stayed 1 night in Jan 2024

4/10 Poor

Javier

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cortinas rotas, pelos sobre la cama, el hotel está muy viejito, necesita ser renovado
Stayed 1 night in Jan 2024

10/10 Excellent

ycelso

Liked: Cleanliness, staff & service

8/10 Good

Erika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Mary, Newnan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
clean and friendly helpful staff, and very close to the conference where I attended!
Stayed 3 nights in Jan 2024

4/10 Poor

Sheri

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Sheri

Travelled with partner
Disliked: Amenities, property conditions & facilities
We stayed here as it was convenient to the MIA the day before a cruise. We expected a nice pool area to lounge by for the day. The pool was green, dirty, with trash all around the patio area. Not at all what we had anticipated for a Miami, FL IHG. Very disappointed. We got coffee and it was like dirty water.
Stayed 1 night in Jan 2024

4/10 Poor

Stephanie

Stayed 2 nights in Jan 2024

6/10 Okay

Christopher

Travelled with partner
The night manager was both surly and had a difficult accent, which caused us to basically give up using the shuttle to get from the airport to the hotel. Day staff was fine. The switch that was obvious to turn on overhead or general lighting did not work, nor could we make any of lights work, but the bed lights mirrors, etc. were sufficient for the night. Clean and well kept, great day staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Claudio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
For the shuttle from the airport to the hotel you MUST call the hotel and inform the bus zone area you are in. Otherwise you will wait forever…
Stayed 1 night in Dec 2023

2/10 Terrible

Eugene Lee, Colon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Airport shuttle was not working. It cost us $30 to Uber to the property. No refund was offered. We would have picked another hotel if we knew they would not have a shuttle.
Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth

Travelled with family
Everything was great
Stayed 1 night in Dec 2023

8/10 Good

Juan R

Business traveller
Liked: Cleanliness, staff & service
The only thing I do not like about the hotel is the TV service. In addition to poor channel selection the TV had terrible image. This is something you should work on.
Stayed 2 nights in Dec 2023