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Reviews of Hampton Inn & Suites Miami-Airport South-Blue Lagoon

2.5 out of 5
Hampton Inn & Suites Miami-Airport South-Blue Lagoon
777 Nw 57th Ave, Miami, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 983 out of 1472 reviews" "
Rating 8 - Good. 299 out of 1472 reviews" "
Rating 6 - Okay. 101 out of 1472 reviews" "
Rating 4 - Poor. 52 out of 1472 reviews" "
Rating 2 - Terrible. 37 out of 1472 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new and nice
Stayed 1 night in May 2024

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice place to stay clean and close to the airports they offer free ride every hour from 5 clock in the morning till 11 night time. Hotes souranded by grocery store and couple of restaurants as well. Only one thing I notice in this hotel is the bed is not comfortable as much as you think.
Stayed 2 nights in May 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast Check Inn Clean Rooms Nice And Close To The Airport We Would Definitely Stay Again!
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were so kind and they gave us great dinning recommendations and even a coupon for dinner that night at one of the local places!
Stayed 1 night in May 2024

8/10 Good

Amber, Hamitlon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice outdoor pool and located across the street from a plaza with quick dining, grocery and liquor store.
Stayed 1 night in May 2024
Response from CR on 7 May 2024
Thank you for the review and we hope to have you with us again soon.

10/10 Excellent

Lena

Ok
Stayed 1 night in May 2024
Response from CR on 7 May 2024
Thank you for the review and we hope to have you with us again soon.

8/10 Good

teodoro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood for quick shopping at Walking distance
Stayed 1 night in Apr 2024
Response from CR on 7 May 2024
Thank you for the review and we hope to have you with us again soon.

10/10 Excellent

Jay Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms
Stayed 1 night in May 2024
Response from CR on 7 May 2024
Thank you for the review and we hope to have you with us again soon.

10/10 Excellent

Granshi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 1 night in Apr 2024
Response from Christian on 3 May 2024
Thanks for the review and we hope to have you with us again.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Apr 2024
Response from Christian on 3 May 2024
Thanks for the review and we hope to have you with us again.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Christian on 3 May 2024
Thanks for the review and we hope to have you with us again.

4/10 Poor

Lacey

Stayed 1 night in Feb 2024
Response from Christian on 3 May 2024
Thanks for the review and we hope to have you with us again.

6/10 Okay

Idan

Business traveller
Disliked: Amenities
Smells
Stayed 1 night in Apr 2024
Response from Christian on 3 May 2024
Sorry you had this experience. We will look into your room and make sure our housekeeping team does a deep cleaning.

10/10 Excellent

Karen Renee

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and convenient to the airport
Stayed 1 night in Apr 2024
Response from Christian on 3 May 2024
Thanks for the review and we hope to have you with us again.

10/10 Excellent

Dwight or Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and attentive. Not to mention the lobby smelled GREAT!!!!! Not sure what scent is being used but it was A for me and my family. Conveniently located near stores and fast food. Will surely stay here again
Stayed 1 night in Apr 2024
Response from Christian on 3 May 2024
Thanks for the review and we hope to have you with us again.

10/10 Excellent

Aries

Liked: Cleanliness, staff & service, property conditions & facilities
Was alot better than expected. Ive never stayed at Hampton before. Will be using again.
Stayed 1 night in Apr 2024
Response from Christian on 3 May 2024
Thanks for the review and we hope to have you with us again.

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying there before our cruise. Clean, comfortable & love having grocery store and pharmacy next door
Stayed 1 night in Apr 2024
Response from Christian on 3 May 2024
Thanks for the review and we hope to have you with us again.

10/10 Excellent

Shaqweda

Stayed 1 night in Apr 2024

8/10 Good

Anoop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 3 nights in Apr 2024
Response from Christian on 3 May 2024
Thanks for the review and we hope to have you with us again.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Christian on 3 May 2024
Thanks for the review and we hope to have you with us again.

10/10 Excellent

heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gianna on 18 Apr 2024
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. Very friendly and helpful. Willie is top notch. A great example of front desk associate.
Stayed 1 night in Apr 2024
Response from CR on 15 Apr 2024
Thank you for the review and we hope to see you soon.

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CR on 15 Apr 2024
Thank you for the review and we hope to see you soon.

8/10 Good

Darnellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Jan 2024
Response from CR on 12 Apr 2024
Thank you for the review and we hope to have you with us again soon.

6/10 Okay

Karina

Stayed 4 nights in Apr 2024
Response from Christian on 3 May 2024
Thanks for the review and we hope to have you with us again.

10/10 Excellent

Kristi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 0900 from our cruise and the hotel had all 3 of our rooms ready to go for a SUPER early check in. $25/room was certainly worth the extra fee to be able to check in and chill.
Stayed 1 night in Apr 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

10/10 Excellent

Mark Lenus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and clean hotel. Many good eating options within walking distance.
Stayed 6 nights in Mar 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

8/10 Good

Edwin

Liked: Cleanliness, staff & service
Convenient to shopping and restaurants
Stayed 1 night in Apr 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

10/10 Excellent

Kayla Andrena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast options are limited. Not much for non meat eaters
Stayed 3 nights in Mar 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

10/10 Excellent

Yeliz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Jose, the shuttle driver was very punctual courteous & offered good restaurant options. Front desk was efficient, room pleasant. No airport noise.
Stayed 1 night in Apr 2024
Response from Gianna on 3 Apr 2024
We appreciate you sharing your feedback. Our team is happy to see that your overall visit to our resort was a positive one and that on the whole, you found value in the amenities we provide our guests. Thank you for staying with us!

10/10 Excellent

Chennel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious suite. It was clean and smoke free
Stayed 2 nights in Mar 2024
Response from Gianna on 3 Apr 2024
We appreciate you sharing your feedback. Our team is happy to see that your overall visit to our resort was a positive one and that on the whole, you found value in the amenities we provide our guests. Thank you for staying with us!

10/10 Excellent

Genia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Quiet property. Breakfast selection was a little thin but better than nothing!
Stayed 1 night in Mar 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

8/10 Good

Michael, Norcross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay a night before cruise. Local stores (Walgreens, CVS, Publix , Liquor store walking distance right across street to pick up last minutes stuff
Stayed 1 night in Mar 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

10/10 Excellent

Denise

Stayed 1 night in Mar 2024
Response from Christian on 3 May 2024
Thanks for the review and we hope to have you with us again.

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful! Especially Gio.
Stayed 1 night in Mar 2024
Response from Gianna on 3 Apr 2024
We appreciate you sharing your feedback. Our team is happy to see that your overall visit to our resort was a positive one and that on the whole, you found value in the service we provide our guests. Thank you for staying with us!

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Outdated and over-priced. Close to the airport with shuttle service.
Stayed 1 night in Mar 2024
Response from Gianna on 3 Apr 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property.

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities
The beds are not comfortable and the box springs need to be replaced..every time you move they Creek!!
Stayed 2 nights in Mar 2024
Response from Gianna on 3 Apr 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property.

10/10 Excellent

Ginger, Morgan Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great for overnight stay on a canceled flight. Airport shuttle. Complimentary breakfast. Good customer service.
Stayed 1 night in Mar 2024
Response from Gianna on 3 Apr 2024
We appreciate you sharing your feedback. Our team is happy to see that your overall visit to our resort was a positive one and that on the whole, you found value in the amenities we provide our guests. Thank you for staying with us!

10/10 Excellent

Jeanne

Stayed 1 night in Mar 2024
Response from Gianna on 18 Apr 2024
Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and park. Quiet, yet close to the airport.
Stayed 2 nights in Mar 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that they have shuttles. Staff is always friendly
Stayed 1 night in Mar 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

4/10 Poor

Tiffany

Disliked: Cleanliness, property conditions & facilities
Reviews are good, but these rooms are definitely older and smell musty, carpet feels dirty, etc.
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

6/10 Okay

Godfrey, Cunupia

Liked: Cleanliness
I rather like the location. The staff for the most part is helpful. What I don't like is the practice of getting your room cleaned only after three days for long stays. To their credit though towels etc. are always available on request from Housekeeping.
Stayed 5 nights in Mar 2024
Response from CR on 10 Apr 2024
Thank you for the review. Our housekeeping policy is from Hilton Corporate guidelines. Anything you need tho we are always available. We hope to welcome you back soon.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice clean rooms!
Stayed 1 night in Mar 2024
Response from CR on 10 Apr 2024
Thank you for the review and we hope to see you again soon.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, comfirtable rooms and well situated...
Stayed 7 nights in Mar 2024
Response from Gianna on 21 Mar 2024
We appreciate you sharing your feedback. Our team is happy to see that your overall visit to our resort was a positive one and that on the whole, you found value in the amenities we provide our guests. Thank you for staying with us!