Terrace/patio

Reviews of Hampton Inn & Suites Homestead Miami South

2.5 out of 5
Hampton Inn & Suites Homestead Miami South
2855 Ne 9th St, Homestead, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1001 reviews" "
Rating 8 - Good. 223 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

nalinrat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very polite and attentive when we check in. I'm so impressed.
Stayed 1 night in May 2024
Response from Front desk on 20 May 2024
Nalinrat, I'm delighted to hear that you were impressed with our customer service. Providing excellent service is our top priority. We look forward to serving you again.

10/10 Excellent

Tatiana

Liked: Staff & service
Stayed 1 night in May 2024
Response from Front desk on 20 May 2024
Thank you so much for taking the time to provide us with your review Tatiana. I hope we get to see you again.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was wonderful and almost everything you'd expect from a Hampton. The reason I took two stars off for property condition and facilities was because the juice machine was down for our four day stay, so during breakfast, the only thing to drink was white milk. Also, the pool was closed because it needed maintenance, which is understandable from time to time, but I never once saw them working on it, and that made the closure more frustrating. Granted, they could have been waiting for a part, but I still missed being able to swim in the pool. The hotel common areas and the room were very clean though, and the staff was very friendly and willing to answer any questions you had, even if it was simply pointing you in the right direction. It was also quiet and peaceful.
Stayed 3 nights in Apr 2024
Response from Front desk on 16 May 2024
Lisa, what an incredible review. Thank you so much for sharing your experience with us. We are working with the City of Homestead to update some paperwork. The pool doesn't need any fixings, but they won't allow us to have it open until the paperwork is completed that's why you didn't see anybody working on it. Our juice machine is working now. I hope we get to host you again.

6/10 Okay

robert

Stayed 1 night in Apr 2024
Response from Front desk on 15 May 2024
Robert, thank you so much for taking the time to score your stay with us. I hope we get to do better in your next stay with us.

8/10 Good

Rodolfo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in May 2024
Response from Front desk on 13 May 2024
Rodolfo, thank you so much for choosing to stay with us and I'm happy to hear that you enjoyed your stay with us.

8/10 Good

Dieudonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, the Staff are very nice, the room were big. On Weekend need little more housekeeping staff . It is an excellent place to stay very clean.
Stayed 4 nights in May 2024
Response from Front desk on 9 May 2024
Dear Dieudonne, thank you so much for taking the time to provide us with your feedback. We do take pride in our work and cleanliness.

8/10 Good

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Alivia on 9 May 2024
Greetings from the Hampton Inn & Suites South Miami/Homestead. Thank you for taking time out of your day to share your experience with us. We are delighted that we could ensure a comfortable stay during your visit. Let us know what you enjoyed the most while staying us.Thank you once again for your stay and feedback and we look forward to welcoming you again soon.

6/10 Okay

Aline

Travelled with family
Disliked: Staff & service, property conditions & facilities
breakfast and location close to the venue i was a attend a wedding
Stayed 2 nights in Apr 2024
Response from Front desk on 3 May 2024
Aline,thank you for your feedback. I am glad that you have chosen us for your travels.

10/10 Excellent

DANNY, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent.
Stayed 2 nights in Apr 2024
Response from Front desk on 29 Apr 2024
Danny, thank you so much for staying with us and your review. I'm happy to hear that you enjoyed your stay. Can't wait to have you back.

10/10 Excellent

sherri

Stayed 1 night in Apr 2024
Response from Alivia on 17 May 2024
Greetings from the Hampton Inn & Suites South Miami/Homestead. Thank you for taking time out of your day to share your experience with us. We are delighted that we could ensure a comfortable stay during your visit. Let us know what your favorite part of your visit to Homestead is.Thank you once again for your stay and feedback and we look forward to welcoming you again soon.

10/10 Excellent

MONIQUE, Melbourne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the cleanest spacious Hamptons I've ever been in And one of the best breakfast as well. I will definitely be returning to this Hampton whenever I am in town.
Stayed 2 nights in Apr 2024
Response from Front desk on 29 Apr 2024
Monique, thank you so much for taking the time to provide us with this amazing review. I'm happy to hear that you will be coming back when your travels bring you to the area.

8/10 Good

Donicio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The common areas of the hotel were clean and, our room was equally clean in appearance. Pros: clean, friendly staff, location, fitness room, good hot breakfast. Cons: found roach in my room, pool was closed by health department,
Stayed 1 night in Apr 2024
Response from Front desk on 30 Apr 2024
Donicio, thank you so much for taking the time to share your review with us. I have shared your feedback with the housekeeping department to make sure the room is up to standard. I hope we get the chance to host you again.

8/10 Good

Jamie, Pompano Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front desk on 23 Apr 2024
Jamie, Thank you for taking the time to provide us with your valuable feedback.

10/10 Excellent

Genesis

Stayed 2 nights in Mar 2024
Response from Front desk on 23 Apr 2024
Genesis, it was a pleasure to see that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Excellent

Alice

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front desk on 23 Apr 2024
Alice, thank you so much for taking the time to leave us your feedback. We hope to see you again soon!

6/10 Okay

Jim

Stayed 1 night in Apr 2024
Response from Alivia on 8 May 2024
Greetings from the Hampton Inn & Suites South Miami/Homestead. Please be advised that we take pride in ensuring our guests have a pleasant stay, and we take into consideration your feedback to better ourselves. Please feel free to let us know what we can improve on so we can ensure you have a more comfortable stay on your next visit.Thank you once again for your stay and feedback and we look forward to welcoming you again soon.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cheap, and clean I would stay here again
Stayed 1 night in Apr 2024
Response from Front desk on 19 Apr 2024
Michael, we truly appreciate your review. We can't wait to have you back!

6/10 Okay

Heidrun

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Front desk on 19 Apr 2024
Heidrum, thank so much for rating your stay with us!

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
All they need is fruit for an option during breakfast hours.
Stayed 5 nights in Mar 2024
Response from Front desk on 19 Apr 2024
Margarita, Thank you very much for your review. We would like to let you know that we do offer both bananas and apples.

4/10 Poor

Krystle

Disliked: Cleanliness, property conditions & facilities
I had a period blood stain on the duvet of the bed and it was replaced with two blankets, and I find that unacceptable and no one offered any compensation for it. Just a sorry for my inconvenience, and that was really traumatizing to experience.
Stayed 1 night in Mar 2024
Response from Front desk on 19 Apr 2024
Krystle. I apologize for the unfortunate duvet cover incident. This does not meet our standards. Please allow us the opportunity to make this right for your next stay.

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Our room had the strongest smell of vanilla that gave me a migraine. We should have switched to a different room.
Stayed 2 nights in Mar 2024
Response from Front desk on 30 Apr 2024
Dear Wendy, I'm sorry to hear about your experience with us. I encourage you to notify us of any issues you may have so we can assist you the best we can.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around
Stayed 1 night in Mar 2024
Response from Front desk on 30 Apr 2024
Eric, thank you so much for your score. It's always great to see the hard work paying off.

8/10 Good

Juliana

Stayed 1 night in Mar 2024
Response from Front desk on 19 Apr 2024
Juliana, I appreciate you taking the time to score your stay with us. I hope we get to see you again soon!

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet, hot breakfast was good, room was great and pool was very nice
Stayed 1 night in Mar 2024
Response from Alivia on 30 Apr 2024
Greetings from the Hampton Inn & Suites South Miami/Homestead. Thank you for taking time out of your day to share your experience with us. We are delighted that we could ensure a comfortable stay during your visit. The pool is one of the many highlights of our hotel. We're glad you made time to enjoy it.Thank you once again for your stay and feedback and we look forward to welcoming you again soon.

10/10 Excellent

Karely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Mar 2024
Response from Alivia on 30 Apr 2024
Greetings from the Hampton Inn & Suites South Miami/Homestead. Thank you for taking time out of your day to share your experience with us. We are delighted that we could ensure a comfortable stay during your visit.Thank you once again for your stay and feedback and we look forward to welcoming you again soon.

8/10 Good

Huey Ling

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location with many restaurant options. The room was very nicely appointed and clean. The staff was okay and we had better complimentary breakfast at all the hotels stayed on this trip than here.
Stayed 3 nights in Mar 2024
Response from Alivia on 30 Apr 2024
Greetings from the Hampton Inn & Suites South Miami/Homestead. Thank you for taking time out of your day to share your experience with us. We are delighted that we could ensure a comfortable stay during your visit. We apologize for the breakfast not being what you expected. We follow the Hilton guidelines for breakfast and are limited in what we can serve. However, we do change the breakfast daily. I hope on your next visit we will serve something you will find more enjoyable.Thank you once again for your stay and feedback and we look forward to welcoming you again soon.

6/10 Okay

Ema

Shampoo and Conditioners were out and we needed to request. Not enough towels provided upon arrival. Bed/mattress is sagging and not comfortable to sleep on. It also makes squeaky noises. Breakfast option is very basic and not great. Location is convenient. Lots of restaurants and stores around.
Stayed 2 nights in Mar 2024
Response from Alivia on 30 Apr 2024
First & foremost, thank you for taking the time to share your feedback with us. We want to express our apologies that you had a negative experience in our hotel. Please be advised that we take pride in ensuring our guests have a pleasant stay, and we take into consideration your feedback to better ourselves. We apologize that the shampoo and conditioner was not restocked prior to your arrival and the condition of the room is not as expected from our hotel. We have addressed these issues with our staff, so it does not happen again. We invite you to our hotel again to experience an improved stay. If you have any further concerns, please share them with us.Thank you once again for your stay and feedback and we look forward to welcoming you again soon.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 3 nights in Mar 2024
Response from Alivia on 30 Apr 2024
Greetings from the Hampton Inn & Suites South Miami/Homestead. Thank you for taking time out of your day to share your experience with us. We are delighted that you enjoyed your stay with us and are looking forward to your return on your next visit to Homestead.Thank you once again for your stay and feedback and we look forward to welcoming you again soon.

10/10 Excellent

Lula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Alivia on 30 Apr 2024
Greetings from the Hampton Inn & Suites South Miami/Homestead. Thank you for taking time out of your day to share your experience with us. We are delighted that our staff was able to be of service to you while showing off our "Hamptonality". The diversity in personalities of our team helps us stand out.Thank you once again for your stay and feedback and we look forward to welcoming you again soon.

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024

8/10 Good

natalie

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Nlb.

Stayed 2 nights in Feb 2024
Response from Front desk on 30 Apr 2024
Nlb, thank so much for your amazing score. I hope we get to host you again soon.

10/10 Excellent

doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

shelley ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff always friendly. Good breakfast options. Unfortunately the pool isn't heated so no one used the pool. The washing machine needed the change emptied to use but it took a few hours for them to do and they didn't notify us like they said they would.
Stayed 7 nights in Jan 2024

4/10 Poor

Leanne

Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front desk on 31 Jan 2024
Thank you, David, for taking the time to score your stay with us. I am glad that it was a 10 out of 10.

10/10 Excellent

Rosanna

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
My stay was great, it’s just the tub was dirty upon arrival..
Stayed 2 nights in Jan 2024
Response from Front desk on 31 Jan 2024
Rosanna, thank you so much for your review. My apologies about the tub. I hope that we were able to clean it for you and I hope we get to see you again when your travels bring you back to Homestead.

10/10 Excellent

Wendy

Stayed 1 night in Jan 2024
Response from Alivia on 30 Apr 2024
Greetings from the Hampton Inn & Suites South Miami/Homestead. Thank you for taking time out of your day to share your experience with us. We are delighted that we could ensure a comfortable stay during your visit.Thank you once again for your stay and feedback and we look forward to welcoming you again soon.

4/10 Poor

Cori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not a great hotel
Pros: staff was incredibly friendly and did their best to be helpful. Cons: fire alarm kept going off for no reason throughout our stay. They had ZERO gluten free and/or vegan options for breakfast. Every time I used the elevator i was afraid it would break and we’d be stuck. Beds were very small and sheets/covers pitiful. Overall it was not great. The only reason I’m giving it 3 stars is because the staff was so nice.
Stayed 2 nights in Jan 2024
Response from Front desk on 31 Jan 2024
Cori, thank you for sharing your experience with us. I'm truly sorry that you had several issues during your stay. The fire alarm is for everyone's safety, and they can go off for multiple reasons. At breakfast, we do have gluten-free items per request. We do try our best for our guests to have the best experience and I'm sorry again that we felt sure about that. I am glad to hear that our staff member treated you very well. I hope you give us another chance when your travels bring you back to Homestead.

10/10 Excellent

Key

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel. Will stay here again.
Stayed 3 nights in Jan 2024
Response from Front desk on 31 Jan 2024
Dear Key, thank you for your review and mentioning our great staff! We will be waiting for you.

8/10 Good

Larry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that it was close to Fl turnpike. Food close. Good not great breakfast no bacon just eggs sausage etc much better than just continental. Toilet seat loose. Small ants on floor in bathroom. Friendly staff
Stayed 2 nights in Jan 2024
Response from Front desk on 31 Jan 2024
Larry, thank you for sharing your experience with us. Our location has great food options, a movie theater and it's next to the turnpike which helps with your travels. The toilet and ants have been fixed. We do rotate our breakfast and have bacon some of the days. I hope you can come back to try it.

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always good service
Stayed 2 nights in Jan 2024

8/10 Good

Sarbeswar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Cleanliness
I recently stayed at Hampton Inn & Suites Homestead Miami, where cleanliness and comfort stood out. The room was well-maintained, and the bathroom spotless. The hotel's commitment to tidiness throughout impressed. Amenities were satisfactory, including a delightful complimentary breakfast. it's a commendable choice for a comfortable stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin M

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I wish the pool was heated, so the kids could have swam in it. The breakfast options satisfied everyone and thank you for that.
Stayed 4 nights in Dec 2023

10/10 Excellent

KrishnaKumari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t think twice.. just book it.
Verrrry very clean! Good breakfast and amazing staff. We went to bury my father at Graceland. The staff put on a very quiet floor (2). Will return again. Thank you for your hospitality.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023