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Reviews of HotelCo Inn

3 out of 5
HotelCo Inn
Blvd. Adolfo López Mateos No. 133, Col. Zacatecas, Mexicali, BC

Reviews

6.4
Rating 10 - Excellent. 32 out of 179 reviews" "
Rating 8 - Good. 51 out of 179 reviews" "
Rating 6 - Okay. 42 out of 179 reviews" "
Rating 4 - Poor. 20 out of 179 reviews" "
Rating 2 - Terrible. 34 out of 179 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

4.2/10

Amenities

5.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

cindy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos do not correspond to what you find, that is really not a hotel, it is a motel.
Stayed 2 nights in May 2024

2/10 Terrible

Lizbbet

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Puerta insegura ruidoso habitación sucia
Stayed 1 night in Mar 2024

10/10 Excellent

Erika

Travelled with group
Muy agradecida con el servicio del personal. Gracias.
Stayed 1 night in Mar 2024

2/10 Terrible

Jose Juventino

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DECEIVING!
Patio outside lobby and lobby were very impregnated with tobacco (they stunk), odor came through the door into the room (had the second room from the lobby). Bed mattresses were as hard as the floor. A part of the floorboards was falling apart with a hole in the wall. Double bed room had only one soap. Their advertising is very well deceiving. They have a 3 star rating which I believe is not correct, they shouldn't have any stars.
Stayed 2 nights in Feb 2024

2/10 Terrible

Pascual

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Es la primera ves en este Hotel llegue en cuanto entre y mire la habitacion y el baño regrese la llave y reserve real inn la verdad no se como se puede llamar Hotel a esa propiedad es penoso el mal estado en que se encuentra no deberian de dejar ese hotel trabajar
Stayed 1 night in Feb 2024

4/10 Poor

Douglas

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap rates.
For the price it was worth it. The window didn’t lock and we were on the ground level. Our first day the water was shut off without notice. They were working on a pipe.
Stayed 3 nights in Dec 2023

2/10 Terrible

Mario

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a terrible experience, the beds were with bedbugs, and some other guests were to noisy, 😠
Stayed 2 nights in May 2023

2/10 Terrible

Emilia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Everything is dirty
Stayed 1 night in May 2023

2/10 Terrible

Matthaydell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam Alert! Pictures do not match reality
We did not stay in this hotel. The rooms were horrible. Uncleaned bathrooms, and rooms in need of repair. The furniture was broken and in worse than poor conditions. However, no cockroaches as even they would stay in such dirty place
Stayed 1 night in May 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was at a very high traffic area so it was very loud. The room looked very old and falling apart with holes in the walls. The beds were extremely uncomfortable.
Stayed 3 nights in Apr 2023

4/10 Poor

RAFAEL, Canyon country

Nothing
Stayed 2 nights in Mar 2023

8/10 Good

Diana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

oslemee

Business traveller, Travelled with partner
The place is not really good

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what it looks like
Everything was old and breaking down bugs on the bed
Stayed 2 nights in Oct 2022

2/10 Terrible

Mauro

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not amazing, got bitten bye a mite, bed edges very protruded I go hit a couple of times tv didn’t work ac filter was clogged of dust won’t work properly Awful experience!
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2022

6/10 Okay

Maria

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Rooms and lobby had a very institutional like feeling. Bathroom sink had slimy black substance around drain
Stayed 1 night in Apr 2022

2/10 Terrible

Brianna

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property was falsely advertised and looked nothing like the photos. The pool was dirty when we arrived and the rooms are not pretty at all. The beds were extremely hard and squeaked and the shower and toilet had a constant leak. I was disappointed when I arrived. I guess you get what you pay for!
Stayed 2 nights in Mar 2022

6/10 Okay

Patricia

Disliked: Cleanliness
Stayed 1 night in Mar 2022

2/10 Terrible

Helen Y

Stayed 1 night in Feb 2022

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good enough to feel safe and quiet.
Stayed 1 night in Jan 2022

4/10 Poor

Gloria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is old. saw a coach roach on the wall. Staff not friendly.
Stayed 2 nights in Jan 2022

10/10 Excellent

lizet

Stayed 1 night in Jan 2022

4/10 Poor

Mauro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tv/ no entertainment
Cleaningness good ! Safety needs to improve, by mistake I open next room of mine with the same key! Tv service was out of order noise outside loud !
Stayed 1 night in Dec 2021

8/10 Good

Antonio

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel had a nice lawn and a bar next to the small pool that everyone could use to get drunk and play loud music . Zero security, the gate was left wide opened all day.
Stayed 2 nights in Nov 2021

6/10 Okay

Carlos

Liked: Staff & service
Stayed 1 night in Nov 2021

6/10 Okay

Brenda

Disliked: Cleanliness, amenities, property conditions & facilities
I appreciate that they had a security guard at the one entrance of the property. But I hated the fact that they had a an interior door lock for my room which means my door could easily be opened by a child with a credit card. Furthermore, there wasnt a secondary lock. It looked like there used to be one, but it was removed.
Stayed 4 nights in Oct 2021

2/10 Terrible

Sandra Nayeli

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No telephone, food service, pool tiny and rooms all and small not as shown in photos. Should be call Motel not suitable for families.
Stayed 1 night in Sep 2021

10/10 Excellent

Mingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, comfortable & quite.
Amazing. At first the guy in the office gave us a room on the top floor all the way at the end of the corridor. But after i pleaded with him explaining i was disabled and that we had all of our belonging and lots of luggage with us he gave us a room on the ground floor. The room was larger than the one we had origionaly paid for so we were more than thankful to have room for all of our stuff. Great service as well. We usually dont like to have our room cleaned because we are usually sleeping during that time and we really appriciated that the maid did not try to wake or distrub us in any way. Plus the mattress was so comfortable it was hard to get out of bed!!!
Stayed 1 night in Jan 2021

8/10 Good

Reyna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Elizabeth

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comdtorable room
Nice comftorable room.... very clean.. but was super cold.... and there was no towels!..... and just torgot to call to ask for some.
Stayed 1 night in Nov 2020

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Fabian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

yadira

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel
I don't recommend this hotel at all, it's dirty, everything in the room was in horrible condition. Dirty beds, bad smell in the restroom, I'll never go back to that place.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hair, Stain on bed sheets in both rooms that we booked We asked to switch rooms but the new rooms were pretty much in the same condition. Everything was super old. The bathroom was smelly probably coming from the sewage in the shower. Cannot securely lock the windows.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Very dirty, changed rooms 3 times. Forgot to leave towels and extra toilet paper.
Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Shower curtain smelled like milldew, leaking foucet, charged 100 pesos for supposedly staining one of there towels, free breakfast ?
Stayed 1 night in Dec 2018

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Location is pretty good. Looks like they have put some effort into giving room a modern look which is perceived from their pictures on the website and again in person you can see that effort but doesn’t seem to be given attention perhaps in its maintenance
Stayed 3 nights in Nov 2018

8/10 Good

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Very nice
Stayed 2 nights in Oct 2018
Response from HotelCo Mexicali on 11 Nov 2018
thank you so much :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was sinking... too old.
Stayed 6 nights in Jul 2018

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Victor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort