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Reviews of Virgin River Hotel and Casino

2.5 out of 5
Virgin River Hotel and Casino
100 E. Pioneer Blvd, Mesquite, NV

Reviews

8.2

Very good

Rating 10 - Excellent. 2441 out of 5816 reviews" "
Rating 8 - Good. 1918 out of 5816 reviews" "
Rating 6 - Okay. 825 out of 5816 reviews" "
Rating 4 - Poor. 354 out of 5816 reviews" "
Rating 2 - Terrible. 278 out of 5816 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Thaddeus Gloria

Travelled with family and small children, Travelled with pets
Disliked: Property conditions & facilities
Unsafe balcony area on each floor. The room was clean and I like that it is pet friendly.
Stayed 1 night in May 2024

10/10 Excellent

jaime

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2024

2/10 Terrible

Dan

Disliked: Staff & service, amenities, property conditions & facilities
Very poor check in staff, i requested a room close to the casino due to walking issues. Got sent to a room the farthest away from casino and restaurant. Not happy and will never stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Andy

Liked: Staff & service, property conditions & facilities
it was a very good stay
Stayed 1 night in May 2024

6/10 Okay

Robert

Travelled with family
Ok place to stop to sleep.
Stayed 1 night in May 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was great! Liked the pool.
Stayed 1 night in May 2024

6/10 Okay

Michael D.

Disliked: Staff & service, amenities
The brunch was the worst prepared food ever served. Eggs Benedict with a bake well done egg? sausage links still pink undercooked..potatoes O.Bryan was mostly undercooked onion..ect...
Stayed 3 nights in May 2024

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised at quality of room since it was only $34 for the night! Would stay there again!!
Stayed 1 night in May 2024

8/10 Good

Margaret

Travelled with group
Pillows hard as cardboard,bedside lamp didn’t work,had trouble with air conditioning.
Stayed 1 night in May 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service
Property was good. Clean room and in good shape considering the age. No issues.
Stayed 1 night in May 2024

6/10 Okay

Ethan

Stayed 3 nights in May 2024

10/10 Excellent

Alise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

6/10 Okay

Joan

Didn't like that there wasn't a refrigerator or microwaive.
Stayed 4 nights in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was larger than expected. Booked two rooms and was given connecting rooms. Very happy about this.
Stayed 1 night in May 2024

10/10 Excellent

Randel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

HERIBERTA, Whittier

Liked: Cleanliness, staff & service, property conditions & facilities
Very good in stay cost with $50 dollars deposit. Has lot of parking space, this is the hotel I stay when I go. Just as comment it does not have microwave and coffe maker..
Stayed 2 nights in May 2024

6/10 Okay

Lisa

Travelled with family and small children
Liked: Amenities
We enjoyed all the things there were to do but overall it could really use some updating. Was not a fan of the food in the cafe or the buffet.
Stayed 2 nights in May 2024

6/10 Okay

Sylvia

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Alyssa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really disappointed with this stay The bath tub was broken and dirty; there was an open soap wrapper on the floor of the bathroom that wasn't ours and we didn't open and use. Which made it feel like it hadn't been cleaned properly. The bottom of the toilet was dirty and covered in feces. The morning of our stay we had housekeeping welcome themselves into our room with their own key. I wasn't happy at all.
Stayed 1 night in May 2024

10/10 Excellent

Jane

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Simple😁 no complaints.
Stayed 1 night in May 2024

10/10 Excellent

Geri

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a favorite stop when in Mesquite NV. Rooms are no frills but provide what we need. The rooms are separate from the casino. Sierra buffet at the top of our list.
Stayed 1 night in May 2024

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms are clean and property is well maintained. Only downfall in my opinion is the rooms need a fridge to keep drinks cool. Ice mache is to far away to be convenient.
Stayed 6 nights in May 2024

10/10 Excellent

Walfrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing made an outstanding impression. Facility was clean and well maintained. Staff were very friendly and nice . We ate at the cafe inside the casino. Was very good .
Stayed 2 nights in May 2024

8/10 Good

Melinda, Peoria

Travelled with family
Liked: Cleanliness, staff & service
For the price, it was ok. The room was clean and the beds, comfortable. The cafe on the property was AWFUL. Definitely skip it and leavr the premises.
Stayed 1 night in May 2024

8/10 Good

Joe

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with pets but the area to walk pets is just a dirt lot and very thorny. Overall very satisfied with our stay.
Stayed 3 nights in May 2024

2/10 Terrible

Chris

Disliked: Cleanliness
It was cheap for a reason.
Stayed 1 night in May 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and food.
Stayed 1 night in May 2024

6/10 Okay

Kimber

Ok
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the price.
Stayed 4 nights in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my one night stay
Stayed 1 night in May 2024

6/10 Okay

Nils

Stayed 1 night in May 2024

10/10 Excellent

Victor

Liked: Amenities, property conditions & facilities
Great place to stay for overnight or Golf
Stayed 1 night in May 2024
Response from Hotel Manager on 17 May 2024
Thank you for staying with us and leaving a great review. You really can't go wrong with Golf in Mesquite. Come back again soon.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very inexpensive. Room better than average for this price point. Wifi slower than snot.
Stayed 1 night in May 2024
Response from Hotel Manager on 17 May 2024
Thank you for staying with us Richard. We are sorry about the slow internet but happy to hear that our price point was good for you. Come back again soon.

6/10 Okay

David

Travelled with partner
Liked: Amenities
Smelled of cigarette smoke.
Stayed 1 night in May 2024
Response from Hotel Manager on 17 May 2024
Thank you for staying with us David. We are sorry that you could smell the cigarette smoke. We do appreciate you and hope to have you back again.

6/10 Okay

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner way to loud. Could not turn off finally had to unplug it. None of the buttons worked. We were on third floor, ice machine on 1st floor other side of building. Not convenient
Stayed 1 night in May 2024

6/10 Okay

mark

Travelled with partner
Disliked: Property conditions & facilities
The room is outdated and the shower didn't drain properly and the shower nozzle was very strong for the skin !!!! The room was noisy , floors sounded old and no refrigerator that's an extra $10 a night !!
Stayed 1 night in May 2024
Response from Hotel Manager on 16 May 2024
Thank you for staying with us and alerting us to the problems that you encountered with your room. We will have someone take a look at that shower. We apologize for the inconvenience and hope to have you back again.

6/10 Okay

Katie

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Cigarette burns in the sheets and blanket. Lock was broke off the inside of the door.
Stayed 1 night in May 2024
Response from Hotel Manager on 16 May 2024
Thank you for staying with us and letting us know about the issues with your room. We have notified the proper department to address them. We apologize and do hope to have you back again.

6/10 Okay

Yvonne, Kenai

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The rooms are very out dated. They spray so much febreeze type cover up spray that it hurts your sinuses. No microwave, mini fride, or coffee pot. No shampoo or conditioner. Had to call maintenance as the toilet would not stop running.
Stayed 1 night in May 2024
Response from Hotel Manager on 16 May 2024
Thank you for staying with us Yvonne. We are sorry to hear that you had problems with your room. We do hope to see you again in the future.

10/10 Excellent

Patrick

Liked: Property conditions & facilities
I liked it very much
Stayed 1 night in May 2024
Response from Hotel Manager on 15 May 2024
Thank you for staying with us and leaving a nice 5 out of 5 review. We appreciate you and hope to see you again very soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 10 nights in Apr 2024
Response from Hotel Manager on 15 May 2024
Thank you for staying with us and leaving a nice 5 out of 5 review William. We appreciate you and hope to see you again very soon.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2024
Response from Hotel Manager on 15 May 2024
Thank you for staying with us and leaving a nice 5 out of 5 review. We appreciate you and hope to see you again soon.

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
Old dingy
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 15 May 2024
Thank you for staying with us Anthony. We are sorry to hear that you found us to be "old and dingy". We do appreciate you and welcome you back.

10/10 Excellent

Alberto, Reno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and very close to your car
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Thank you for staying with us and leaving such a nice review Alberto. We hope to have you back again soon.

10/10 Excellent

Pamela

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Always a good spot for our dogs.
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Thank you for staying with us and leaving such a nice review. We are happy to hear that you find us to be a good spot for you and your pups. We hope to have you back again soon.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating.
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Thank you for staying with us and leaving such a nice compliment regarding our staff. We appreciate you and hope to have you back again very soon.

8/10 Good

Carolyn

Liked: Cleanliness, staff & service
Not enough towels
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 15 May 2024
Thank you for staying with us Carolyn. As your review states, "not enough towels", we are in the process of rectifying this problem. We do hope to see you again soon.

6/10 Okay

Debbie

Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Thank you for staying with us Debbie. We appreciate you and hope to have you back again soon.

4/10 Poor

Joshua

Disliked: Property conditions & facilities
Did not like having to carry all of our luggage up the stairs to the third floor with a bum leg. No elevators in the out lying hotels/rooms.
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Thank you for staying with us Joshua. We aren't quite sure if there was a miscommunication but there are elevators on each end of the building that you were checked into. We are very sorry that you did not know this. We do appreciate you and hope to have you back again.

8/10 Good

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Thank you for staying with us Josie. We appreciate you and hope to have you back again soon.