Dear Matthew,Thank you for taking the time to tell us about your experience at the RED ROOF INN MEMPHIS - AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies the services was not up to your standards, the possible mold that you described along with the other issues mentioned. I have shared your feedback with upper management to ensure your satisfaction. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see we did achieve this with your stay.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,OshaneRed Roof ManagementRediResponse Specialist

Hello Marija,Thank you for choosing to stay at our RED ROOF INN MEMPHIS - AIRPORT. Though it's great to see that you found our hotel to be reasonably priced and convenient to the airport, you've indicated that you were faced with safety concerns while with us. This is unsettling to hear, as we strive to provide our guests with a safe and comfortable environment, it was disappointing that was not achieved for you. Thank you for making us aware of these issues.Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Mohammed, We are appreciative you took the time to tell us about your experience at the RED ROOF INN MEMPHIS - AIRPORT and scoring us an almost perfect 4/5. At Red Roof, it is our aim to provide clean, value- based, home away from home stays and we are thrilled to have achieved that with your stay. It was a joy to read our staff was accommodating and we were walking distance to Graceland. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Please know that we valued guest and your business with us was greatly appreciated.Thank you again for the scoring. It would be a pleasure to host you again.Sincerely Red Roof Management

Dear Lisa,Thank you for taking the time to complete our guest survey. We appreciate you leaving a review of our Red Roof Inn Memphis Airport, however, we are disappointed as you've indicated that the room had yellow lamp shades, a hole in the bathroom door, burn marks on the comforter and that you were faced with safety concerns, among other issues. This is regrettable to hear.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will have a better stay in your future travels.Sincerely,Red Roof Management

Hello Yogeshwar,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MEMPHIS - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Zayne,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MEMPHIS - AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness of the room, the shower that didn't work and the other concerns you described. We take cleanliness seriously, and we will investigate and address these matters immediately. Additionally, we will use your feedback to ensure our staff is providing the level of service our guests deserve.We will take your comments into consideration to make changes to improve our customer experience. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Thanks for sharing your feedback with us, LaFrance. The team at our Red Roof Inn Memphis - Airport was saddened to see that we failed to provide you with a satisfactory stay. You stated that the chairs were ripped and that the room was dirty, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best in your future stays.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Hello Terrance, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MEMPHIS - AIRPORT and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Hello Terrance, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN MEMPHIS - AIRPORT and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Rj,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MEMPHIS - AIRPORT. It's good to hear our hotel met your needs. However, I am sorry the area of our hotel was not being up to your standards. Guest safety is one of our top priorities.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience and I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Alisha,Thank you for taking the time to write a review of your stay at the Red Roof Inn Memphis - Airport. I am disappointed you had a less than satisfactory experience which prompt your 1/5 score. The situation you described regarding the garbage you found outside and ask to be removed, the unclean toilet and all the other concerns that dampened your visit are truly regrettable. I am very sorry for your experience. To prevent this from happening again, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all our guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Lisa,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MEMPHIS - AIRPORT. It's truly disheartening to hear that your stay didn't meet your expectations due to the indicated unprofessional staff encounter, unclean conditions, noise, along with other highlighted concerns. Please know that this isn't a level of service that Red Roof stand for and will take this into consideration so that we may improve our quality. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Recordo Rediresponse Specialist

Thank you for rating your recent stay, Abel. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Greenville, NC. We hope we have the opportunity to see you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for rating your recent stay, Larry. I was disheartened to see your stay resulted in a 2/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Memphis - Airport. We hope we have the opportunity to see you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Damien, We at the RED ROOF INN MEMPHIS - AIRPORT appreciate your scoring of 3/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Memphis - Airport, Elaina. I am sorry that your experience did not meet your expectations. You stated that the room's discoloration and water damage, along with the stained linens and the smell described hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Hello Anthony, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MEMPHIS - AIRPORT and I are disappointed to see your 2/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Calvin, Thank you for taking the time to tell us about your experience at the Red Roof Inn Memphis - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. I sincerely apologize that your stay didn't meet your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Lynn, Thank you for taking the time to tell us about your experience at the RED ROOF INN MEMPHIS - AIRPORT. You indicated that the service at check in was the best part. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the sheets not being up to your standards along with the other concerns mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Yasma,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN MEMPHIS - AIRPORT. It's great to hear that you liked the convenience of the location. However, regarding your comments that there were holes in the baseboards, the door had a half inch opening at the bottom and all the other concerns you mentioned. These will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Brent. Myself and the staff at the Red Roof Inn Memphis - Airport appreciate your 3/5 score following your stay. I am happy that the convenience of our location pleased you. We aim to deliver positive experiences and we’re happy you were satisfied. However, you stated that the area around the hotel is nasty, which was saddening to read. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle RediResponse Specialist

Hello Holly, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MEMPHIS - AIRPORT and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee RediResponse Specialist

Dear Rona,We are sorry to hear your recent experience at the RED ROOF INN MEMPHIS - AIRPORT did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely, Kerry-Lee RediResponse Specialist

Thank you for taking a moment to leave a review, Appifany. Myself and the staff at the Red Roof Inn Memphis - Airport were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle RediResponse Specialist

Hello Hollie,I am saddened to know that you were faced with safety concerns while at our property and by the issues you described regarding there being no towels in the room and a broken shower. This is not an experience our guests usually have while with us, and we appreciate you bringing it to our attention. Thank you again for your review. Have a nice day. Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Claudia,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Memphis - Airport. It is so rewarding to read that you were pleased with the hospitality of our staff. It is our primary intention to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna RediResponse Specialist

Dear Georgia, The team at the RED ROOF INN MEMPHIS - AIRPORT found it was saddening to know that your stay was not as ideal, as reflected in your 1/10 score. You made mention you felt unsafe and there was a pest situation you reportedly encountered. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Dear Paul, We at the RED ROOF INN MEMPHIS - AIRPORT are saddened by your scoring of 2/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your participation .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Hello Anthony, I am so sorry to hear that your most recent stay with us at the RED ROOF INN MEMPHIS - AIRPORT did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a less than ideal experience. You indicated your room was unclean. We take this quite seriously and will take the necessary steps to prevent an occurrence like this again . Thank you again for taking the time for sharing this experience and for your valuable business.Thank you for sharing your concerns and all the best in your future travels.Sincerely,Kerry-LeeRediResponse Specialist

Hello Mark,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Memphis - Airport and I appreciate your 4/5 score following your recent stay. It's great to see you enjoyed your stay. We aim to deliver a positive experience for all our guests and we’re happy that was achieved for you.Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely, Chevanese RediResponse Specialist

Dear Dennis,Thank you for your review following your stay at Red Roof Inn Memphis - Airport. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the broken door, the dirty floor and the other concerns mentioned hindered your experience. I have notified management of your comments in an effort to address your concerns. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. I wish you all the best in your future travels. With thanks, Gabrielle RediResponse Specialist

Dear Dorothy,Thank you for taking a moment to write a review following your recent experience at the Red Roof Inn Memphis - Airport. You indicated that you had less than ideal experience due to the unclean floors and inoperable ice machine mentioned. Please allow me to sincerely apologies for the inconveniences caused. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Best regards,LintonRediresponse Specialist

Dear Terry,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Memphis - Airport. I am sorry that your experience did not meet your expectations. You indicated that the room was unclean, kids were screaming all hours, along with other concerns you highlighted, which hindered your experience.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, Chevanese RediResponse Specialist

Hello Jay, Thank you for leaving a rating and participating in our guest survey regarding your stay at the RED ROOF INN MEMPHIS - AIRPORT. We are sorry to have fell short with your stay and your experience did not meet your expectations. You indicated that the bath towels and the bathroom floors were unclean along with other highlights that hindered your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems occurring in the future. We will certainly take your comments into consideration in an effort to improve our services and to make guest experiences even better. Please know that we value you as our guest and appreciate your business. Thank you for your review. All the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Hello Charles,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Memphis Airport appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

Dear Richard,Thank you for taking the time to tell us about your experience at the Red Roof Inn Memphis - Airport. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for for the microwave which wasn't working properly, the missing wood piece from the bathroom door and the missing door knob. I will make sure to share your concerns with the rest of our team.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours, Chevanese RediResponse Specialist

Dear Ammiel,Thank you for taking the time to write a review of your stay at the Red Roof Inn Memphis - Airport. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the toilet situation, the lack of cleanliness in the room, the refrigerator and the holes in the wall as you described. It is our primary goal to provide all our guest with a home away from home experience, so I am disheartened to read that we failed miserably. I sincerely apologize that your stay didn't meet your expectations.To prevent this from happening again, management has been made aware of your comments in an effort to directly address your concerns and to have that room inspected. We will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Tianna RediResponse Specialist

Dear Carlos,We are sorry to hear your recent experience at the RED ROOF INN MEMPHIS - AIRPORT did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns. We appreciate your business and truly value your feedback.Sincerely,SharmaRediResponse Specialist

Hello Shelley,Thank you for sharing your experience at the Red Roof Inn Memphis - Airport. I am saddened to read that your experience did not meet your expectations. Please accept our apologies for the upkeep of the parking lot you described. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize. Please know that we value you as our guest and appreciate your business. We are always receptive to guest feedbacks so, your comments will be taken into consideration to make changes to improve our customer experience. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us so we can have the opportunity to provide you with a better experience.Sincerely,Tianna RediResponse Specialist

Hello Candace,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Memphis - Airport was disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what happened throughout your stay and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna RediResponse Specialist

Dear Kristin, Thank you for taking the time to tell us about your experience at the RED ROOF INN MEMPHIS - AIRPORT . I do appreciate your comment regarding the bed being clean and comfortable. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness in the sink, bathroom and the other concerns you highlighted. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane RediResponse Specialist

Dear Nita,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN MEMPHIS - AIRPORT. I am glad to hear that you were pleased with your stay with us resulting your 5/5 rating. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SharmaRediResponse Specialist

Hello Kenneth, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MEMPHIS - AIRPORT and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our team at Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LintonRed Roof Management RediResponse Specialist