Standard Apartment | Private kitchen | Fridge, microwave, oven, stovetop
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Reviews of Domi Serviced Apartments

3.5 out of 5
Domi Serviced Apartments
52 Osullivan Rd, Glen Waverley, VIC

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 64 reviews" "
Rating 8 - Good. 11 out of 64 reviews" "
Rating 6 - Okay. 13 out of 64 reviews" "
Rating 4 - Poor. 7 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Wijitha

Travelled with group
Liked: Amenities, property conditions & facilities
Nice apartment however it was not cleaned properly. Toilet, vaccum cleaner and some cups were left dirty. However when spoken it was done properly. Had to pay extra for the car park
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Kanchan

Travelled with family
No service was done. There were dirty dishes in dishwasher.
Stayed 2 nights in Dec 2023

6/10 Okay

Jamie

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Eastern suburbs stay
Convenient place to stay on the east side of Melbourne, 5 min drive from the freeway. Plenty of options for dining or cook your own in the apartment. Next to The Glen shopping centre & also close to the train station
Stayed 1 night in Sep 2023

6/10 Okay

Andre

Business traveller
Disliked: Cleanliness
The location is great. Lots of dining options within 2 blocks. Areas for improvement include: really dirty sofa (badly needed cleaning), no coffee cups or mugs, and check in staff only available some of the day which is problemic if you want to leave bags at reception.
Stayed 3 nights in Sep 2023

6/10 Okay

Ian

Business traveller
Disliked: Cleanliness
Dissapointed
So a coffee cup is not included and 1 tea bag for 3 day visit. Lounge had stains on it and bed average. Iron useless and dropped crap on shirt. Was told if not there by 6pm, look elsewhere as no key locker etc catered for. Location good but ...
Stayed 3 nights in Aug 2023

10/10 Excellent

Hong

Stayed 2 nights in Aug 2023

4/10 Poor

Bariaa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this property was the location definitely a bonus. You really need to pay for your parking as you will never get any on street parking. $10.00 per day is very reasonable & secure spot too. Unfortunately this property is falsely advertised as a 4 star. It's VERY DIRTY!!! THE BATHROOM WAS GROSS & THE RUG HAD HAIR & STAINS ON IT LET ALONE THE BED LINEN. Apartment is advertised as serviced, that is untrue we had to ask to get it cleaned & when they did come they rocked up at 5.30 in the afternoon for 15 minutes only as a quick surface clean. Reception is never manned & no one available after 6pm. Internet never worked either & when I questioned them they told me they has too many people on at the same time. I will never stay here again!!!
Stayed 6 nights in Jun 2023

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Good place, can be better
Stayed 1 night in Jun 2023

10/10 Excellent

Naveen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Wendy on 31 May 2023
Thank you .looking forward to your next visit

8/10 Good

Simon

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are ideally situated in prime area and easy access to both the SE Suburbs of Melbourne and CBD. Glen Waverley has a vast array of food outlets and you will never go hungry and as well as shops just across the road. Great property and one that I will stay at again. The downside to the property is that there is no reception desk and getting in to check in can be a little difficult if you are a business traveller as you need to ring and make sure someone is there for your arrival and it needs to be before 5pm. Staff are lovely and accomodating. The parking outside the property is fraught with the risk of a fine as council inspectors are constantly checking vehicles so when checking in, it is best you park in the shopping centre or Dan Murphys and walk across to hotel.
Stayed 1 night in May 2023
Response from Wendy on 31 May 2023
Thank you for your comment .looking forward to your next visit

10/10 Excellent

Kwok Wing

Stayed 4 nights in Feb 2023
Response from Wendy on 31 May 2023
Thank you .looking forward to your next visit

10/10 Excellent

Yung Hua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located. Dining and shopping options aplenty.
Stayed 7 nights in Feb 2023
Response from Wendy on 31 May 2023
Thank you .looking forward to your next visit

8/10 Good

Jess

Stayed 1 night in Feb 2023
Response from Wendy on 31 May 2023
Thank you .looking forward to your next visit

8/10 Good

brooke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and accommodation had everything we needed for a family of 4.
Stayed 6 nights in Jan 2023
Response from Wendy on 31 May 2023
Thank you .looking forward to your next visit

10/10 Excellent

Naomi

Stayed 1 night in Dec 2022

10/10 Excellent

Leigh

Stayed 1 night in Dec 2022

4/10 Poor

Kelly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location and view was nice Communication was terrible and there was no flexibility with check in times It is not clearly stated either that the property has full time tenants and some rooms are leased

4/10 Poor

Brendan

Disliked: Cleanliness, amenities
Stayed 6 nights in Nov 2022

8/10 Good

KA MAN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Near shopping center, quiet, good city view when I stayed on the 10th floor. Many good restaurants near the apartment.
Stayed 5 nights in Oct 2022

6/10 Okay

Johnny

Stayed 1 night in Sep 2022

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything we needed was there in the room or so close at hand at nearbt shops. Literally walk out front door and there the are, the shops.
Stayed 2 nights in Aug 2022

10/10 Excellent

Harvey

Stayed 2 nights in May 2022

6/10 Okay

binyan

Travelled with family
Disliked: Cleanliness, amenities
I would recommend others to seriously consider staying at this property if customers would feel welcomed when they check in and some very basic services ware provided so that this place could claim to be a 4/5 star rating.
Stayed 28 nights in Apr 2022

8/10 Good

Michael, Dundas Valley

Business traveller
Liked: Amenities, property conditions & facilities
Great location nice unit Could do with the carpet being cleaned but nice apartment
Stayed 2 nights in May 2022

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The apartment smelt musty and we could smell cigarette smoke coming through the air conditioning
Stayed 2 nights in Mar 2022

6/10 Okay

David

Disliked: Cleanliness
Stayed 1 night in Feb 2022

6/10 Okay

Irene

Stayed 24 nights in Jan 2022

6/10 Okay

Jim

Business traveller
Liked: Cleanliness, property conditions & facilities
Inflexible check in hours
Stayed 1 night in Dec 2021
Response from Billy from Domi Serviced Apartments on 23 Dec 2021
Dear Jim, We have already explained why the check in is by appointment in our message prior to your arrival. It is to comply with work policy in Public Health Dept. In addition, we don't have 24 hours reception. So while you picking your next hotel you may need to notice the house rule of each hotel. We sincerely appreciate your opinion and hope to see you again soon.

4/10 Poor

Adam

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Stained carpets and walls on a fairly new property suggests they get alot of riff raff. For the room price we paid we would have been better staying at an alternative motel. Dropping keys back to reception after bringing your car out of parking is also a bit disjointed, especially when there is no designated area to pull up to. The only appealing part of stay is the close proximity to the Glen
Stayed 1 night in Dec 2021

4/10 Poor

KAI MING

Travelled with family
Disliked: Cleanliness, room comfort
Old and not well mantainced. Broken door lock, stinky thermo pot, none soap or handwash in the toilet
Stayed 3 nights in Dec 2021

10/10 Excellent

Olivia

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location and price
Stayed 1 night in Jun 2021
Response from Billy from Domi Serviced Apartments on 28 Jun 2021
Thank you for your feedback. We hope to see you soon.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, room comfort
Domi is a great place to stay.
Domi Apartments were superb - A little difficult to find the place in such a busy area so perhaps some additional signage will help - but the communication from Billy was outstanding and very helpful. The apartment was excellent - very spacious and comfortable and tastefully decorated. I don't often stay outside of Melbourne CBD but will be staying here again when visiting SE Melbourne suburbs.
Stayed 1 night in May 2021
Response from Billy from Domi Serviced Apartments on 3 Jun 2021
Thank you for your good feedback. We hope to see you again soon.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
It was very quiet at all times for a high rise building. We were outside the lifts and didn’t hear a thing. The decor in the rooms was modern and nice and the beds and bedding were clean and comfortable. I had a problem with the dishwasher beeping at 8pm and was able to immediately contact someone who helped me fix it. On the negative side, the room had not been cleaned well at all. The floor was filthy as evidenced by our white socks being black after walking around on it. The carpet was not clean either with green sparkles all over the place. I tried to vacuum it but the vacuum cleaner was not powerful enough. The kitchen cooking equipment was minimal, old and worn, with some items stained and too unpleasant to use, particularly the chopping board. The wifi was patchy which resulted in the tv buffering a lot on pay TV channels.
Stayed 5 nights in May 2021
Response from Billy from Domi Serviced Apartments on 3 Jun 2021
Dear guest, Thank you for your feedback. We will address the issue you concerned to improve in the near future. We hope to see you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location nice and clean and comfortable Nice balcony
Stayed 3 nights in Apr 2021
Response from Billy from Domi Serviced Apartments on 25 May 2021
Thank you for your good feedback, we hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Fantastic property, clean and close to all amenities.
Stayed 2 nights in Apr 2021
Response from Billy from Domi Serviced Apartments on 21 Apr 2021
Thank you for your feedback :-)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Most things good, little things like 4 coffee sachets for 4 days for 2 people not good but we had our own so no problem.
Stayed 4 nights in Mar 2021
Response from Billy from Domi Serviced Apartments on 5 Apr 2021
Thank you for your feedback. We will see how to improve and become better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Excellent location and clean
Stayed 1 night in Mar 2021
Response from Billy from Domi Serviced Apartments on 30 Mar 2021
Thank you for your feedback.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021
Response from Billy from Domi Serviced Apartments on 30 Mar 2021
Thank you for your feedback.

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Reception staff were incredibly friendly, however the overall cleanliness of the apartment could be improved, at first glance was clean but several things had been overlooked, for example rubbish still seeable under the couch
Stayed 1 night in Jan 2021
Response from Billy from Domi Serviced Apartments on 17 Jan 2021
Thank you for your feedback. We will address this issue to our housekeeping team and improve it.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
So hard to find no signage on the building! Once inside and checked in stains on the carpet not mentioned glass on sliding door to balcony filthy and half full bottles left outside on deck next to aricon unit. Cleaning needs more attention to detail!
Stayed 1 night in Jan 2021
Response from Billy from Domi Serviced Apartments on 11 Jan 2021
Dear guest, Thank you for your feed back. We will address this issue and improve our quality. Thank you again.

10/10 Excellent

Brendon

Stayed 1 night in Dec 2020
Response from Billy from Domi Serviced Apartments on 3 Jan 2021
Thank you for your good feedback.

10/10 Excellent

connie

Travelled with family
Liked: Cleanliness, room comfort
Perfect stay
Fantastic appartment great location highly recommend
Stayed 1 night in Oct 2020
Response from Billy from Domi Serviced Apartments on 12 Nov 2020
Thank you for your good feedback. Hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great stay
The stay is great as always. Everything just nice.
Stayed 1 night in Jul 2020
Response from Billy from Domi Serviced Apartments on 20 Jul 2020
We are glad that you have enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Khan, Melbourne

Travelled with partner
Liked: Cleanliness, amenities
Very good service. Beautiful apartment with many facilities for a nice 1 bedroom area :) View was superb.
Stayed 1 night in Jun 2020
Response from Billy on 5 Jul 2020
Dear Khan, We are glad to know that you have enjoyed your stay with us. We hope to see you again soon. Billy from Domi Serviced Apartment

10/10 Excellent

Vicki, Swan Hill. Victoria.

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Lovely modern property with well equipped very comfortable clean rooms. Very close to shopping, restaurants and the train station into the city.
Stayed 1 night in Jun 2020
Response from Billy from Domi Serviced Apartments on 21 Jun 2020
Dear Vicki, We are glad to know you have enjoyed your stay with us. We hope to see you soon again in the near future. Thank you again

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2020
Response from Billy on 1 May 2020
Thank you for staying with us. We would appreciate if you can provide further opinions for the aspect that we need to improve. Thank you again. Domi Serviced Apartment

10/10 Excellent

DC, Melbourne

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Excellent apartment with our room having views to the Dandenongs. Superbly fitted, superb communication, excellence all around.
Stayed 1 night in Apr 2020
Response from Billy on 27 Apr 2020
Dear DC, We are glad to know that you have enjoyed your stay with us. Thank you for being a wonderful guest. We hope to see you again soon. Billy Lin Domi Serviced Apartments