Deluxe Room, Multiple Beds, Non Smoking, Kitchenette | Desk, laptop workspace, blackout curtains, soundproofing

Reviews of Best Western Mill Park Motel

3 out of 5
Best Western Mill Park Motel
14 The Link, Mill Park, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 324 out of 633 reviews" "
Rating 8 - Good. 242 out of 633 reviews" "
Rating 6 - Okay. 43 out of 633 reviews" "
Rating 4 - Poor. 16 out of 633 reviews" "
Rating 2 - Terrible. 8 out of 633 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay near Bundoora, Epping, etc. Very convenient access to main roads and shops.
Stayed 2 nights in Mar 2024

8/10 Good

Benjamin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet, clean basic room. Perfect for a nights stay on the way in or out of Canberra
Stayed 1 night in Mar 2024

6/10 Okay

troy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Danny

Liked: Staff & service
Was ok for a night’s stay. Could have been cleaner.
Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Travelled with group
Liked: Amenities
Absolutely awesome so clean and cosy love the spa ❤️❤️❤️.Best way to relax and enjoy your stay
Stayed 1 night in Feb 2024

10/10 Excellent

Jac

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet
Stayed 1 night in Feb 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Friendly, accommodating, fair pricing. Needs renovation. Fixtures and fittings in poor condition.
Stayed 2 nights in Feb 2024

10/10 Excellent

Zakaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and easy access place to sray
I stayed here for my Uni Residential Study visit. It is very convenient. McD 24 hours restaurant is outside the motel. And there are Coles Express 24 hours store next to the McD. DFO Unihill outlets is just 7 bus stops away or 30mins walk. Woolsworth store is 5 minutes walk too. Not much traffic and therefore gives me a comfortable and good rest. There is a free parking too within the premise for those who drive. Every day the housekeeping cleans the room. Also for those using wheelchairs, there is no steps to take and most rooms are on ground level.
The bed
The kitchen with microwave oven, electric kettle, cutlery and fridge. Coffee and tea too.
Room
The toilet. Very spacious
Stayed 7 nights in Jan 2024

4/10 Poor

Jocylyn

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The place is noisy, no hot water in the shower, the bed is disgusting. The room is non smoking but the smell inside is very smelly and the pillow is smells smoke.
Stayed 1 night in Jan 2024

6/10 Okay

Dinesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic
It was only for a day so it was okay. This property has been downgraded since the ownership has changed. No complimentary wine or bottled water, no Foxtel or smart TV etc.
Stayed 1 night in Dec 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a slightly deceptive property. On the outside it looks like a standard 70's motel. Inside, however, it is fitted out with a new bathroom..and newly decorated. two bedrooms, plenty of space, very clean and the usual motel trimmings. Would definitely stay there again!
Stayed 1 night in Dec 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The place was good for the price.
Stayed 2 nights in Nov 2023

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
Was a very clean room without much issue. Only general house wear and tear. Only the shower seal was broken otherwise everything else was i good repair.
Stayed 4 nights in Nov 2023

10/10 Excellent

Chui Tee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet motel. Close to main shopping centre and convenient stores. Easy excess to main road and public transport.
Stayed 4 nights in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Miroslav

Near to the shopping centre
Stayed 1 night in Oct 2023

8/10 Good

Kerrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet property in a quiet street. Close to several dining options. We had a deluxe family room. 2 bedrooms & spacious kitchenette. Modernised bathroom.
Stayed 1 night in Oct 2023

6/10 Okay

MICHAEL

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Motel was in a quiet location. Room was clean and well furnished. Receptionist was quite abrupt, not at all welcoming.
Stayed 1 night in Oct 2023

8/10 Good

Stacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Oct 2023

4/10 Poor

Chelsie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Good property but one of our rooms smelt terribly of cigarette smoke, our special request was confirmed but they didn’t follow through with providing the requirement. There was also a party all night and children running around late and smokers right by the room doors
Stayed 1 night in Oct 2023

10/10 Excellent

Clint

Stayed 2 nights in Sep 2023

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
came over for medical reasons
Stayed 2 nights in Sep 2023

4/10 Poor

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Garry

Stayed 2 nights in Aug 2023

8/10 Good

Bev

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was a bit noisy
Stayed 2 nights in Aug 2023

8/10 Good

Ravinder

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Jaskarn

Excellent
Stayed 1 night in Aug 2023

10/10 Excellent

Maxine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean rooms. Quiet and good parking
Stayed 1 night in Aug 2023

10/10 Excellent

Rajvinder

Travelled with family
Liked: Amenities
Was good for me
Stayed 1 night in Aug 2023

10/10 Excellent

Glynis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for continuing our journey - easy access the next day onto the M80 and Hume
Stayed 1 night in Jul 2023

10/10 Excellent

Lizzie

Stayed 1 night in Jul 2023

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, owners are polite. Convenient for food and shopping. Only tiny gripe, although it did say on their Guest paperwork in the room that there was free bottled water but I didn't have any as I wasn't sure if I could drink the tap water. I would stay there again, no probs.
Stayed 1 night in Jul 2023

8/10 Good

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable & clean
Stayed 1 night in Jun 2023

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities
Very Clean Great Owner will stay again
Stayed 1 night in Jun 2023

10/10 Excellent

Anna

Stayed 1 night in Jun 2023

10/10 Excellent

Di

Travelled with family, Business traveller
Great location Friendly staff Very clean
Stayed 1 night in May 2023

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff eho alliwed us to book in early. Comfortable bed. Shower was a but tricky grtting hot water level. Kept chang I ng and had to be adjusted. Great location for us eith friends in Mill Park. Plenty of eating places around.
Stayed 3 nights in May 2023

4/10 Poor

lyle

Business traveller
Disliked: Cleanliness
To close to service station with noisy traffic, also guests or staff moving furniture or something afterhours
Stayed 1 night in May 2023

8/10 Good

Kerrie

Liked: Cleanliness, property conditions & facilities
Clean spacious rooms with kitchenettes.
Stayed 1 night in May 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

cherly

Stayed 2 nights in Apr 2023

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
Room 24 crawling with cockroaches if I can attach my photos I will. When I complained staff at front desk verbally attacked me 3 times then ear bashed on the phone. No refund yet and no response yet from Best Western Head Office regarding the matter. Hope I an attach pic's at the end of the review. Make sure if you stay here you take protection. I won't be staying here ever again and I will be following up, terrible night no sleep and no where to go for help.
Stayed 1 night in Mar 2023

8/10 Good

Shyam

Liked: Cleanliness
Disliked: Staff & service
The place was good and rooms are fine but the receptionist was not friendly and NO smile NO greetings nothing. Seems like just want to handover the key and go. Rest everything was OK. There was NO complimentary Water bottle given so had to drink Tap water.
Stayed 1 night in Mar 2023

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Yeah well passive smoking room
Big room, some things updated, others not, biggest issue is smoke gets into the room (badly) - after advising mgt it’s like oh well people smoke outside and it gets in - as an asthmatic it’s not good
Stayed 2 nights in Mar 2023

10/10 Excellent

Randa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and decent space, including storage, also safe.
Stayed 6 nights in Mar 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Christine

Stayed 1 night in Feb 2023

10/10 Excellent

Jenelle

Stayed 1 night in Feb 2023

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for us as we were attending a funeral nearby errly on the Tuesday.
Stayed 1 night in Feb 2023