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Arrow on Swanston

3.5 star property
Comfortable aparthotel, walk to Queen Victoria Market

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July 2024

Photo gallery for Arrow on Swanston

Premium Penthouse Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board
4 Bedrooms Apartment | Terrace/patio
Front of property – evening/night
Deluxe Family Apartment | Living area | LCD TV
Premium Penthouse Apartment | City view
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Check out the area

Map
488 Swanston Street, Carlton, VIC, 3053
  • Popular LocationQueen Victoria Market7 min walk
  • Popular LocationMelbourne Museum14 min walk
  • Popular LocationMelbourne Cricket Ground4 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)24 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Terrible

Felt like student accommodation, room was very old and tired and very very basic. Not a place i would recommend anyone ...
Garth
May 21, 2024
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Room options

View all photos for Studio Apartment

Studio Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Apartment

8.3/10 Very good

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Apartment

Deluxe King Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe King Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Living area | LCD TV

Deluxe One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for 4 Bedrooms Apartment

4 Bedrooms Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

4 Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
4 bedrooms
Blackout curtains
  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Single Beds and 1 Single Sofa Bed

View all photos for Two Single Bedroom Apartment

Two Single Bedroom Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Two Single Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Two Bedrooms Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Two Bedrooms Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
2 bedrooms
Blackout curtains
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Single Beds Apartment

Triple Single Beds Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Triple Single Beds Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Penthouse Apartment

Premium Penthouse Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Penthouse Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Family Apartment

Deluxe Family Apartment | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Family Apartment

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
2 bedrooms
Blackout curtains
  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Single Sofa Bed

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About the area

Melbourne

Arrow on Swanston is located in Carlton, a neighbourhood in Melbourne, and is in the entertainment district and near a metro station. Princess Theatre and Melbourne Museum are cultural highlights, while Royal Exhibition Building is a notable landmark. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Marvel Stadium. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails and rock climbing nearby.
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What's nearby

  • Queen Victoria Market - 7 min walk
  • Melbourne Museum - 14 min walk
  • Royal Melbourne Hospital - 18 min walk
  • Marvel Stadium - 3 min drive
  • Melbourne Cricket Ground - 4 min drive

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • Captain Melville - 4 min walk
  • Hareruya Pantry - 4 min walk
  • Soul Soul Cafe - 2 min walk
  • The Curtin - 5 min walk
  • Loch & Key - 4 min walk

About this property

Entire place

Arrow on Swanston

Comfortable aparthotel, walk to Queen Victoria Market
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a conference centre are on-site. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Self parking on site (AUD 25 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower only
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • LCD TV with digital service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near a laundromat

Work spaces

  • 4 meeting rooms
  • Business centre
  • Laptop workspace
  • Conference centre (9688 square feet of space)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Local maps
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)
  • Vending machine
  • Corner/local shop

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Gym on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 200 rooms
  • 9 floors
  • 1 building
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 3.8 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

Does Arrow on Swanston have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Arrow on Swanston?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Arrow on Swanston on 29 May 2024 start from ₹5,183.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Arrow on Swanston pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arrow on Swanston?

Self-parking is available for AUD 25 per night.

What time is check-in at Arrow on Swanston?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Arrow on Swanston?

Checkout is at 10:00 AM.

Where is Arrow on Swanston located?

This family-friendly Melbourne aparthotel is located in the entertainment district, within a 10-minute walk of Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 15 minutes. Melbourne Central Station is 7 minutes by foot and Flagstaff Station is 14 minutes.

Arrow on Swanston Reviews

Reviews

6.8
Rating 10 - Excellent. 396 out of 1959 reviews" "
Rating 8 - Good. 686 out of 1959 reviews" "
Rating 6 - Okay. 393 out of 1959 reviews" "
Rating 4 - Poor. 252 out of 1959 reviews" "
Rating 2 - Terrible. 232 out of 1959 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Garth

Disliked: Cleanliness, amenities, property conditions & facilities
Felt like student accommodation, room was very old and tired and very very basic. Not a place i would recommend anyone visiting Melbourne to use even at the price it was.
Stayed 2 nights in May 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room, exactly what I was after at a good price. Easy to get to. Will stay again. Thankyou.
Stayed 1 night in May 2024

4/10 Poor

Max

Travelled with family
Disliked: Property conditions & facilities
Room needs a lot of maintenance
Stayed 2 nights in Apr 2024

8/10 Good

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Location was fine. Lifts were very dated/slow.
Stayed 5 nights in Feb 2024

8/10 Good

Martin

Travelled with family and small children
Liked: Cleanliness, amenities
Property is clean, good security in the rooms, readily available transport, Staff friendly.
Stayed 1 night in Apr 2024

6/10 Okay

Samantha, Hope Island

Disliked: Cleanliness, amenities, property conditions & facilities
The location is great with everything in walking distance. Property is old and the pictures online are not what you get. Positives: Comfy bed, new air con, quiet, new kitchen. Negative: Mouldy, chipped cabinets and old bathroom. Dirty stained carpet. Broken, stained couch & blinds. Walls are chipped, stained. Our room was quiet as it was at the back but it had a view of the car park & loading dock. Hopefully they will continue to do it up as the location and price was great.
Stayed 3 nights in Apr 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst place we have ever stayed. The room was covered in cockroaches and black mould. The couch had a spring coming through it and when we asked for it to be fixed, they replaced it with one covered in stains. The second bedroom didnt have an external window and smelled on rising damp. When we complained, they offered us their 'best room' that was no better. We have 2 kids and a baby. It was so late we had no option but to stay the first night. The next day we got promised a full refund and we had to move. 6 weeks later and I had to demand expedia return the money as everytime they or we contacted Arrow on Swanston St, we were told the manager was not there to process the refund. Do not believe the pictures. This place is truly horrific.
Stayed 3 nights in Apr 2024

6/10 Okay

Najmuddin

Suitable for budget travelers
Stayed 5 nights in Apr 2024

10/10 Excellent

Axel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with my stay at arrow friendly staff just great
Stayed 2 nights in Apr 2024

6/10 Okay

Karen

Travelled with group
In the description of the property it was stated there was an on site coffee shop and restrauant but both were not open.. the rooms were clean but a lot smaller than we thought they would be going by the description
Stayed 5 nights in Apr 2024