In-room safe, individually decorated, individually furnished

Reviews of Adina Apartment Hotel Melbourne on Flinders

4.5 out of 5
Adina Apartment Hotel Melbourne on Flinders
88 Flinders Street, Melbourne, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 913 out of 1721 reviews" "
Rating 8 - Good. 601 out of 1721 reviews" "
Rating 6 - Okay. 139 out of 1721 reviews" "
Rating 4 - Poor. 49 out of 1721 reviews" "
Rating 2 - Terrible. 19 out of 1721 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, property conditions & facilities
The staff were great, especially Corrine
Stayed 1 night in Feb 2024
Response from Roger Duty Manager on 7 Mar 2024
Dear Geoffrey,We’re so happy to hear you had a great experience at Adina Apartment Hotel Melbourne on Flinders. Your review has made our day! Our team works very hard to exceed guest expectations, and we can only do it thanks to amazing guests like you. Thanks again, and we look forward to welcoming you again soon. Warm regards, Roger – Duty ManagerAdina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Renee, Mornington

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, staff friendly and helpful, parking easy.
Stayed 1 night in Feb 2024
Response from Corinne on 28 Feb 2024
Dear Renee,Thank you for your wonderful feedback! We are delighted to hear that everything was great during your stay. Our friendly and helpful staff are always here to assist, and we are glad you found parking to be easy. We hope to welcome you back soon at Adina!Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and helpful. The room was large. It was great to have a washer/dryer. The porch and view of the city was great. Everything of interest to a tourist in Melbourne was within easy walking distance.
Stayed 1 night in Feb 2024
Response from Corinne on 13 Feb 2024
Dear Bruce,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us, from our friendly staff to the spacious room and convenient amenities like the washer/dryer. We're glad you appreciated the porch and city view, and it's wonderful to know that Melbourne's attractions were easily accessible to you. We hope to welcome you back again soon for another great experience.Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

LISA

Liked: Cleanliness, amenities, property conditions & facilities
Huge one bedroom apartment. Groceries right next door . Easy to walk around.
Stayed 3 nights in Jan 2024
Response from Corinne on 26 Jan 2024
Dear Lisa,Thank you for sharing your positive experience! We're glad to hear that you enjoyed the spacious one-bedroom apartment and found the convenience of IGA right next door. It's great that the location made it easy for you to explore the area on foot. We appreciate your feedback and look forward to hosting you again in the future!Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Loreen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Adina Apartment Hotel was perfect for our stay with wonderful accommodations, great location, beautiful view, and very helpful and friendly staff who were quick to respond to all my questions before our visit. We booked the Premier 2 bedroom apartment (Garden/Southbank view) which was very nice, well maintained, and perfect for the 5 of us especially since it had 2 bathrooms.
Stayed 6 nights in Jan 2024
Response from Corinne on 26 Jan 2024
Dear Loreen,Thank you for your wonderful comments! We're delighted to hear that our hotel was perfect for your stay, offering wonderful accommodations, a great location, beautiful views, and helpful and friendly staff. It's fantastic that the Premier 2-bedroom apartment with a botanical view was very nice, well-maintained, and ideal for your group with its two bathrooms. We appreciate your positive feedback and hope to welcome you back for another perfect stay in the future!Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Daniela

Stayed 2 nights in Jan 2024
Response from Corinne on 18 Jan 2024
Dear Daniela,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing. Highly recommend. Location is perfect. All features and amenities are fantastic. And staff went above and beyond.
Stayed 1 night in Jan 2024
Response from Corinne on 18 Jan 2024
Dear Phillip,Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience and found our location, features, amenities, and staff to be fantastic.We appreciate your recommendation and look forward to welcoming you back for another exceptional stay in the future.Kind regards,Corinne - Duty ManagerAdina Apartment Hotel Melbourne on Flinder

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was a generous size for our family of 4. Well stocked kitchen. And loved that it had 2 bathrooms
Stayed 3 nights in Jan 2024
Response from Corinne on 18 Jan 2024
Dear Natalie,Thank you for sharing your positive feedback. We're delighted to hear that our property's size suited your family well, and you appreciated the well-stocked kitchen and the convenience of having two bathrooms. We hope to welcome you and your family back for another enjoyable stay in the future.Kind regards,Corinne - Duty ManagerAdina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Corinne on 18 Jan 2024
Dear Natalie,Thank you for taking the time to provide such positive feedback.We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations.We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders.Warm regards,Corinne – Duty ManagerAdina Apartment Hotel Melbourne on Flinders

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Management training
The Apartment and location was fantastic. Unfortunately both lifts were out of action resulting in having to climb stairs. Things do happen, however the situation was handled extremely poorly by the staff as I had my elderly mother of 89 years. No apology no offer to assist. When paying good money and the lifts don't work management need to go the extra mile. Pity anyone on the 17th floor.
Stayed 1 night in Dec 2023
Response from Corinne on 18 Jan 2024
Dear Anonymous,Thank you for your feedback, and we sincerely apologize for any inconvenience caused by the temporary lift issue during your stay. We regret that our response did not meet your expectations, especially considering your elderly mother. Please be assured that guest safety is our top priority, and the lift matter was promptly addressed. We appreciate your understanding and hope to have the opportunity to provide you with an exceptional experience in the future.Kind regards,Corinne - Duty Manager

10/10 Excellent

Krithi, Silver Spring

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Corinne on 18 Jan 2024
Dear Krithi,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Rajan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Corinne on 18 Jan 2024
Dear Rajan,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good option if you are looking for a 2 bed apartment. Very handy for the city and transport
Stayed 4 nights in Dec 2023
Response from Corinne on 26 Jan 2024
Dear Andrew,Thank you for your positive feedback! We're pleased to hear that our 2-bedroom apartment option worked well for you and that our location proved to be convenient for both the city and transportation. We appreciate your recommendation and hope to welcome you back for another enjoyable stay!Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Scott

Stayed 1 night in Dec 2023
Response from Corinne on 14 Dec 2023
Dear Scott,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, amenities
A nice place to stay in that area of the city. Close to the big grounds. Lot's of dining in the streets behind the hotel.
Stayed 2 nights in Dec 2023
Response from Mitchell on 12 Dec 2023
Dear Martin,Thank you for taking the time to review our property.We are so lucky to have a property in the heart of Melbourne that brings our guests just a few steps away from Melbourne's must dos!We look forward to welcoming you back and providing more insider recommendations to curate your stay.Warm regards, Mitchell - Duty ManagerAdina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Kerrie

Liked: Cleanliness, property conditions & facilities
Great 2 bedroom/2 bathroom apartment in handy location.
Stayed 2 nights in Dec 2023
Response from Corinne on 13 Dec 2023
Dear Kerrie,Thank you for taking the time to review our property.We are so lucky to have a property in the heart of Melbourne that brings our guests just a few steps away from Melbourne's must dos!We look forward to welcoming you back and providing more insider recommendations to curate your stay.Warm regards, Corinne - Duty ManagerAdina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Nima

Liked: Cleanliness, amenities
Amazing place Great staff
Response from Corinne on 7 Feb 2024
Dear Nima,Thank you for your kind words! We're thrilled to hear you had an amazing experience at Adina Flinders and appreciated our great team. We look forward to welcoming you back again soon!Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Barbara

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location . Very helpful team . Room was a great size . Bathroom could do will a little TLC but nothing that would stop me visiting or recommending this accommodation.
Stayed 4 nights in Nov 2023
Response from Jennifer on 28 Nov 2023
Thank you for sharing your feedback about your recent stay at our hotel. We're pleased to hear that you enjoyed our great location, found our team helpful, and appreciated the spacious room.We value your comments, and we want to assure you that your concerns about the bathroom have not gone unnoticed. We are currently in the process of a comprehensive bathroom deep clean phase throughout the hotel. This initiative involves a thorough cleaning of each bathroom to ensure that our guests have a fresh and comfortable experience.Additionally, we maintain a regular cleaning schedule for the bathrooms as part of our serviced apartments' standard procedures. This includes daily cleaning to uphold cleanliness and hygiene standards.We appreciate your understanding and patience as we work through these improvements. If there's anything else you'd like to share or if you have further suggestions, please feel free to reach out. We look forward to the opportunity of welcoming you back for an even more enjoyable stay in the future.Thank you for choosing our accommodation, and we hope to see you again soon!

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
in middle of city
Stayed 5 nights in Nov 2023
Response from Jennifer on 15 Nov 2023
Thank you for sharing your feedback! We're thrilled to learn that you enjoyed your stay at Adina Apartment Hotel Flinders, especially appreciating our central location in the heart of the city.Being in the middle of the city certainly has its advantages, and we're delighted that our prime location added to the overall convenience of your visit. If there's anything specific you loved about our central location or if you have any suggestions for improvement, please feel free to share.We genuinely appreciate your choice to stay with us and look forward to welcoming you back on your future visits to Melbourne.Warm regards,

10/10 Excellent

Cherie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spacious, in a great location, comfy beds and pillows, clean and welcoming. IGA is downstairs for any items needed, making it really convenient. Check in was friendly and efficient. The only downside was the street noise in the wee hours of the night due to some late night venues in the area. Otherwise great apartment!!
Stayed 1 night in Nov 2023
Response from Jennifer on 15 Nov 2023
Thank you for taking the time to share your feedback on your recent stay at Adina Apartment Hotel Flinders. We're delighted to hear that you found our apartment spacious, well-located, with comfy beds, and a clean, welcoming atmosphere. It's wonderful that our team made your check-in experience friendly and efficient.We appreciate your mention of the convenience of having an IGA downstairs for any items needed. It's great to know that this added to the overall positive experience during your stay.We understand that street noise can be a concern, and we apologize for any disturbance during the wee hours. Your feedback is valuable, and we will explore ways to address this concern to enhance the quality of our guests' sleep.Thank you again for choosing Adina Apartment Hotel Flinders, and we hope to have the pleasure of welcoming you back on your future visits to Melbourne. If there's anything specific you would like to share or discuss further, please feel free to reach out.Safe travels!

10/10 Excellent

Roslyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous Loft apartment. Newly refurbished high end apartment with lots of room. King size bed was super comfortable and the kitchen well equipped.
Stayed 4 nights in Nov 2023
Response from Jennifer on 14 Nov 2023
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had a fabulous experience in our newly refurbished loft apartment.It's fantastic that you found the high-end design appealing, and we're delighted to know the king-size bed provided a super comfortable night's sleep. We strive to ensure our guests feel at home, and your compliments about the well-equipped kitchen are greatly appreciated.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything specific you loved about your experience or if you have any suggestions for further improvement, feel free to let us know.Thank you for choosing us, and we look forward to hosting you again!

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The 2 bedroom apartment was fabulous as was the location. The staff were friendly and helpful, and we got early check in. Would definitely stay again.
Stayed 2 nights in Nov 2023
Response from Russell on 24 Nov 2023
Dear Linda, Thank you for reviewing your stay with us and providing us with a perfect score.We look forward to welcoming you back on your next visit to Melbourne.

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Russell on 24 Nov 2023
Dear Tiffany,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We look forward to welcoming you again soon to Adina Apartment Hotel Melbourne on Flinders on your next trip to Melbourne. Warm regards,

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a 2-bedroom apartment, excellent facilities although a little dated they had done a good job with the renos. Surprisingly quiet, would stay here again.
Stayed 2 nights in Oct 2023
Response from Corinne on 25 Oct 2023
Dear Anita,Thank you for your kind words! We're delighted to hear that you had a pleasant stay in our 2-bedroom apartment. We're glad you appreciated the facilities.It's great to know that you found the space pleasantly quiet. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Alanna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were so nice and the apartment was so beautiful, roomy and clean. Apartment is so close to CBD, arts center, south bank etc. we will definitely stay there again.
Stayed 1 night in Oct 2023
Response from Corinne on 25 Oct 2023
Dear Alanna,Thank you for your lovely feedback! We're thrilled to hear that you had such a positive experience during your stay with us. It's wonderful to know that you found our team to be nice and that you enjoyed the beauty, spaciousness, and cleanliness of the apartment.We're glad our central location suited your needs and allowed for easy access to CBD, the arts center, and Southbank.We can't wait to welcome you back for another fantastic stay in the future!Kind regards,Corinne - Duty Manager

10/10 Excellent

Shara

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great for families. Like a home away from home spacious apartments so that you are not all on top of each other.
Stayed 4 nights in Oct 2023
Response from Corinne on 15 Oct 2023
Dear Shara,Thank you for giving us a perfect rating and for recommending our hotel to others!It makes us so happy to read you loved our spacious apartments that are ideal for families. We pride ourselves on our "home away from home" feeling and are glad this met your needs.We look forward to welcoming you back in the future!Warm regards,Corinne - Duty ManagerAdina Apartment Hotel Melbourne on Flinders

6/10 Okay

Stacy

Travelled with family
I gave it 3 stars because firstly our balcony was soooo flooded we couldn't access it all, it was at least half a foot deep. Secondly we were charged for a trundle for a 3rd person (which is fine & price was absolutely fair) but the couch was a pull out bed and very comfy so found it bvery odd that we were charged for something we had aleady. NO mini bar and the toilet was broken, had to turn off the water to stop the noise of the running very loudly. Lastly the lady serving at the desk wasn't very friendly and merely uttered a hello. Beautiful apartments though and as far as location it was spot on.
Stayed 1 night in Oct 2023
Response from Corinne on 5 Oct 2023
Dear Stacy,We greatly appreciate your detailed feedback about your recent stay with us. We sincerely apologize for the inconveniences you experienced during your time here.The issue with the flooded balcony due to heavy rain is something we are actively working on.Regarding the additional bedding charge, we apologize for any confusion. This cost covers the additional linen and housekeeping requirements. We are delighted that you appreciated the beauty of our apartments and found the location convenient.We sincerely thank you for your valuable comments, and we hope to have the opportunity to welcome you back for an improved experience in the future. Thank you for bringing these matters to our attention.Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Fadzillah Amri

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Value for money!
Response from Corinne on 3 Oct 2023
Dear Fadzillah,Thanks for your review.We are so thrilled you found our refurbished property to be great value for money.We look forward to welcoming you back soon.Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

aseem

Business traveller
Liked: Room comfort
Disliked: Cleanliness
super team at Adina flinders.
I had made a mistake & booked the queen's street for the first night as my trip had changed & had to make an additional booking. upon reaching the hotel at 1230 am, I was of course very upset with myself but I must say that the hotel staff ( Praveen ) was so good, he made a call to the queen's road hotel, got my booking transferred & arranged a room for me to stay. he was really very good & helpful not just with this but with a charger etc. super staff. only complaint was that the room wasn't clean on day one despite having speficially asked for it to be done before leaving the hotel.
Stayed 2 nights in Sep 2023
Response from Corinne on 27 Sept 2023
Dear aseem,We’re so happy to hear you had a great experience at Adina Apartment Hotel Melbourne on Flinders. We are delighted that Prabin was accommodating and helpful throughout your stay.Our team works very hard to exceed guest expectations, and we can only do it thanks to amazing guests like you. Thanks again, and we look forward to welcoming you again soon. Warm regards, Corinne – Duty ManagerAdina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Neil

Liked: Cleanliness, room comfort
Great location, spacious, and friendly staff.
Stayed 6 nights in Sep 2023
Response from Corinne on 22 Sept 2023
Dear Neil,Thank you for taking the time to review our property.We are so lucky to have a property in the heart of Melbourne that brings our guests just a few steps away from Melbourne's must dos!We look forward to welcoming you back and providing more insider recommendations to curate your stay.Warm regards, Corinne - Duty ManagerAdina Apartment Hotel Melbourne on Flinders

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous room, received our VIP bottle of wine and as we were in the lofts a lovely hamper. It is close to restaurants, bars, shops, river and transport if you need it. Rooms are exceptionally fitted out could not have wanted for any other items. Simply shop at the local IGA next door. We found it easy to walk everywhere. The only downside was the noise from the alley way that you access the lofts. There are restaurants and late night clubs so it does get a bit noisy (mostly by venues getting rid of bottles into recycling bins) and people from venues near smoke in the lane. However, overall
Stayed 1 night in Sep 2023
Response from Corinne on 22 Sept 2023
Dear Carolyn,Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your stay in our fabulous loft room and that you found the VIP bottle of wine and hamper to be a special touch. It's great to know that our location provided easy access to restaurants, bars, shops, the river, and transportation options.We're pleased to hear that you found the rooms exceptionally well-equipped, and we appreciate the tip about shopping at the local IGA next door.We apologize for any inconvenience caused by the noise from the nearby alleyway. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience.Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Corinne on 22 Sept 2023
Dear Christopher,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Camilla

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Sep 2023
Response from Corinne on 17 Sept 2023
Dear Camilla,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, room comfort
City views
Good location Apartment spacious two bathrooms two king beds Wonderful city views Staff welcoming Highly recommended
Stayed 1 night in Sep 2023
Response from Corinne on 17 Sept 2023
Dear Bernadette,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed our good location and spacious apartment with two bathrooms and king-sized beds. It's great to know that you also appreciated the wonderful city views.We're especially pleased to hear that our staff made you feel welcomed. Your recommendation means a lot to us, and we look forward to hosting you again in the future. Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

8/10 Good

Taylor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Corinne - Duty Manager on 6 Sept 2023
Dear Taylor,We are pleased you enjoyed your stay with us.We look forward to welcoming you back in the future!Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Corinne - Duty Manager on 5 Sept 2023
Dear Christopher,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient Location And Generous sized room, complete with dining table for 6 and lounge area.
Stayed 1 night in Aug 2023
Response from Corinne - Duty Manager on 27 Aug 2023
Dear Sonia,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you appreciated the convenient location and generous room size during your stay. It's wonderful that the inclusion of a dining table for 6 and a comfortable lounge area added to your experience. We strive to provide our guests with a spacious and well-equipped environment to ensure a comfortable and enjoyable stay.We hope to have the pleasure of hosting you again in the future. If your travels bring you back to our area, we'll be here to welcome you once more.Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
Such a great property and so well located. The rooms are huge and so well appointed. The staff are super helpful and friendly and it’s so easy to get in and out of parking. Only downfall is a bit of a wait for the lift with one out of order but there’s not much they can do about that.
Stayed 1 night in Aug 2023
Response from Corinne - Duty Manager on 27 Aug 2023
Dear Rachael,We greatly appreciate your feedback and positive remarks about your recent stay at our property. It's wonderful to hear that you found the property to be exceptional and conveniently located. We take pride in offering spacious and well-appointed rooms to ensure our guests have a comfortable and enjoyable experience.Thank you for acknowledging our staff's efforts in providing helpful and friendly service. We're glad you had a smooth experience with parking as well.We understand that the wait for the lift due to one being out of order might have been a minor inconvenience. We apologize for any inconvenience this may have caused during your stay. Please rest assured that we are committed to maintaining our facilities to the highest standards, and we appreciate your understanding in this matter.We value your feedback and hope to have the pleasure of hosting you again in the future. Your comfort and satisfaction remain our top priorities.Kind regards,Corinne - Duty Manager

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Corinne - Duty Manager on 27 Aug 2023
Dear Justin,Thanks for providing such a positive review on your recent stay.We look forward to welcoming you back in the future.Kind regards,Corinne - Duty Manager

8/10 Good

Rachael

Stayed 4 nights in Aug 2023
Response from Corinne - Duty Manager on 8 Sept 2023
Dear Rachael,Thank you for taking the time to review your stay with us.We are so happy that you enjoyed your stay and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

8/10 Good

francis

Business traveller
Liked: Cleanliness, room comfort
vacation coffee steals the show @Adina on flinders
Great location Great room and the cafe next door - vacation did the best coffee!
Stayed 4 nights in Aug 2023
Response from Corinne - Duty Manager on 27 Aug 2023
Dear Francis,Thank you for taking the time to provide feedback on your stay.We are thrilled you enjoyed the Vacation Coffee!See you next time.Kind regards,Corinne - Duty Manager

10/10 Excellent

Loretta

Liked: Cleanliness, room comfort
Wonderful Accommodation.
Our apartment was spacious, clean and very comfortable. Check in was quick and staff friendly and helpful. Parking onsite is reasonably priced for the city. We were in walking distance to the city and public transport was outside the door. Only downfall, out of 2 lifts only 1 worked and this caused delays in getting to and from our room. Overall had a great stay and would book this hotel again. Thank you.
Stayed 2 nights in Jul 2023
Response from Corinne - Duty Manager on 2 Sept 2023
Dear Loretta,Thank you for taking the time to share your review! We are delighted to hear that you had a positive experience during your stay at our apartment. It's fantastic to know that you found the apartment spacious, clean, and comfortable, and that our staff made your check-in process quick and pleasant.We apologize for the inconvenience caused by the elevator situation during your stay. We're thrilled that our convenient location and reasonably priced onsite parking added value to your stay, making it easier for you to explore the city and use public transport.Thank you for choosing to stay with us, and we look forward to hosting you again in the future. Kind regards,Corinne - Duty Manager Adina Apartment Hotel Melbourne on Flinders

6/10 Okay

Stephen

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2023
Response from Corinne - Duty Manager on 19 Jul 2023
Dear Stephen,Thank you for taking the time to provide feedback on your recent stay.We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

justine

Stayed 3 nights in Jul 2023
Response from Corinne - Duty Manager on 31 Jul 2023
Dear justine,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

8/10 Good

Liz

Stayed 1 night in Jul 2023
Response from Corinne - Duty Manager on 10 Jul 2023
Dear Liz,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Prue

Stayed 2 nights in Jun 2023
Response from Corinne - Duty Manager on 7 Jul 2023
Dear Prue,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was a great place to stay. Only downside was the trains at night.
Stayed 2 nights in Jun 2023
Response from Corinne - Duty Manager on 16 Jun 2023
Dear Michelle,Thank you for taking the time to review your recent stay with us. I am pleased to read that you enjoyed your stay in our recently refurbished property.Our excellent inner city location and close proximity to the MCG, Royal Botanical Gardens and Southbank does come with the additional noise of the nearby trains. On your next visit, please do not hesitate to reach out to our friendly 24 hour team for options available if you are disturbed. We hope to welcome you back in the near future.Warm regards,Corinne - Duty ManagerAdina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jun 2023
Response from Corinne - Duty Manager on 13 Jun 2023
Dear Robert,We’re so happy to hear you had a great experience at Adina Apartment Hotel Melbourne on Flinders. Your review has made our day! Our team works very hard to exceed guest expectations, and we can only do it thanks to amazing guests like you. Thanks again, and we look forward to welcoming you again soon. Warm regards, Corinne – Duty ManagerAdina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Corinne - Duty Manager on 5 Jun 2023
Dear Sarah,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders

10/10 Excellent

Bonnie

Stayed 8 nights in May 2023
Response from Corinne - Duty Manager on 5 Jun 2023
Dear Bonnie,Thank you for taking the time to provide such positive feedback. We are so glad that you enjoyed your stay with us and to hear that we lived up to your expectations. We hope to welcome you again soon to Adina Apartment Hotel Melbourne on Flinders. Warm regards, Corinne – Duty Manager Adina Apartment Hotel Melbourne on Flinders