Full-sized fridge, stovetop, coffee/tea maker, toaster

Reviews of My Place Hotel-Medford OR

3 out of 5
My Place Hotel-Medford OR
580 Airport Rd, Medford, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 888 reviews" "
Rating 8 - Good. 177 out of 888 reviews" "
Rating 6 - Okay. 45 out of 888 reviews" "
Rating 4 - Poor. 28 out of 888 reviews" "
Rating 2 - Terrible. 33 out of 888 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in May 2024
Response from My Place Medford on 27 May 2024
Thank you for choosing My Place Medford. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Br

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in May 2024
Response from My Place Medford on 26 May 2024
Thank you for choosing My Place Medford. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Andrew T

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds
Stayed 1 night in May 2024
Response from My Place Medford on 24 May 2024
Thank you for choosing My Place Medford. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Jaz

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff right down to night shift. For example when finding no croissant breakfast sandwiches at 1am Roger took the extra steps checking storage and finding the desired product.
Stayed 1 night in May 2024
Response from My Place Medford on 24 May 2024
Thank you for choosing My Place Medford. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from My Place Medford on 20 May 2024
Thank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

10/10 Excellent

Joe

Liked: Staff & service, property conditions & facilities
Comfortable beds and quiet
Stayed 1 night in May 2024
Response from My Place Medford on 20 May 2024
Thank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

10/10 Excellent

Jun, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from My Place Medford on 20 May 2024
Thank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greeted warmly by hotel staff. Questions were answered. Room was spotless and roomy. Close to the airport. I would stay here again.
Stayed 1 night in May 2024
Response from My Place Medford on 17 May 2024
Thank you for choosing My Place Medford. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 3 men at check in and check out were all awesome and polite and always asked if we needed anything. I would stay here again!
Stayed 1 night in May 2024

8/10 Good

Daisy, Eureka

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Despite staff constantly smoking withing the no-smoking zone right infront of the motel, it was nice. Be sure to reserve the right dates. I accidentally reserved wrong dates by one day and the mote charged me $100 & then said it was Expedia...which i know is not true being a long time Expedia account holder for many years. So lying about the charge afterwards was shady business.
Stayed 3 nights in May 2024
Response from My Place Medford on 14 May 2024
Thank you for taking the time to leave a review. We value all feedback from our guests, and we're sorry to hear that your experience did not meet your expectations. We strive to provide exceptional service and comfortable accommodations to all our guests, and we apologize for any shortcomings during your stay.Your feedback is important to us, and we will use it to identify areas for improvement and ensure that future guests have a better experience.We appreciate your patronage and hope to have the opportunity to welcome you back for a more positive experience in the future.

4/10 Poor

Danielle

Liked: Cleanliness
Stayed 1 night in May 2024
Response from My Place Medford on 16 May 2024
Thank you for taking the time to leave a review. We value all feedback from our guests, and we're sorry to hear that your experience did not meet your expectations. We strive to provide exceptional service and comfortable accommodations to all our guests, and we apologize for any shortcomings during your stay.Your feedback is important to us, and we will use it to identify areas for improvement and ensure that future guests have a better experience. If you have any specific concerns or suggestions, please feel free to contact us directly so we can address them promptly.We appreciate your patronage and hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As a parent I LOVED that there were full size fridges in the room.
Stayed 1 night in Mar 2024
Response from My Place Medford on 13 May 2024
Thank you for choosing My Place Medford. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Marc

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice property and people
Stayed 1 night in May 2024
Response from My Place Medford on 12 May 2024
Thank you for choosing My Place Medford. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Needed a place to sleep... with close by location to airport. This place is perfect. There is no breakfast service. Also, there was no closet to hang clothes in. I didn't need either, so again, this place was perfect
Stayed 1 night in May 2024
Response from My Place Medford on 12 May 2024
Thank you for choosing My Place Medford. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and courteous service. Easy access to the airport and has transportation.
Stayed 1 night in Apr 2024
Response from My Place Medford on 10 May 2024
We are glad to see you enjoyed you're stay. A clean comfortable room brought to you with top tier customer service is what we strive for. Thank you for choosing My Place Medford. We'll catch you next time!

8/10 Good

Loren

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel itself is ok. Right when you walk in the room, you immediately get a strong smell of some fragrance that is clearly trying to cover up another smell. The last morning there we could clearly smell dog. The people hanging around the hotel and also staying in the hotel were a ruff crowd. The staff were very friendly but they were very unkept, looked like they just rolled out of bed. Would we stay here again? Probably not unless it was absolutely necessary.
Stayed 2 nights in May 2024
Response from My Place Medford on 7 May 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff friendly, although we apologize if their appearance didn't meet your expectations during your stay. We take cleanliness and guest comfort seriously, and we're sorry to hear about the fragrance issue and any odors you encountered. We'll address these concerns with our team to ensure a more pleasant experience for our guests in the future. If your travels bring you back to the area and you give us another chance, we'd love the opportunity to exceed your expectations.

10/10 Excellent

Corbin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from My Place Medford on 7 May 2024
We are glad to see you enjoyed you're stay. A clean comfortable room brought to you with top tier customer service is what we strive for. Thank you for choosing My Place Medford. We'll catch you next time!

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 1 night in May 2024
Response from My Place Medford on 6 May 2024
Thank you for choosing My Place Medford. A clean comfortable room brought to you with top tier customer service is what we strive! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and staff members are great.
Stayed 5 nights in Apr 2024

10/10 Excellent

Mazin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean. The room area is very big
Stayed 1 night in Apr 2024

8/10 Good

SHEILA

Stayed 1 night in May 2024
Response from My Place Medford on 24 May 2024
Thank you for choosing My Place Medford. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Sophia M

Stayed 3 nights in Apr 2024
Response from My Place Medford on 24 May 2024
Thank you for choosing My Place Medford. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the airport. Staff was courteous and let us check in early.
Stayed 1 night in Apr 2024
Response from My Place Medford on 2 May 2024
Thank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 2 nights in Apr 2024
Response from My Place Medford on 2 May 2024
Thank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

8/10 Good

Teresa, Port Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from My Place Medford on 29 Apr 2024
POSITIVEThank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. Friendly staff and convenient to many things
Stayed 1 night in Apr 2024
Response from My Place Medford on 28 Apr 2024
POSITIVEThank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

2/10 Terrible

Kirsten

Disliked: Staff & service
Stayed 4 nights in Apr 2024
Response from My Place Medford on 26 Apr 2024
I'm sorry we were unable to check you in due to the fact that you had no identification. We did approve a refund for the inconvenience.

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet and the staff was very friendly and helpful.
Stayed 7 nights in Apr 2024
Response from My Place Medford on 29 Apr 2024
POSITIVEThank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

10/10 Excellent

Kira

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from My Place Medford on 25 Apr 2024
Thank you for choosing My Place Medford! A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

4/10 Poor

Judith, Las Vegas

Disliked: Staff & service
No maid service. Cost of food, if there was any. Personnel were either obese or looked like they had just rolled out of bed
Stayed 3 nights in Apr 2024
Response from My Place Medford on 24 Apr 2024
We are sorry to hear about your experience and appreciate your feedback. Regarding maid service, we apologize for any confusion or inconvenience. Our policy may vary based on guest preferences and length of stay, and we regret if this was not clearly communicated. As for the cost of food, we strive to offer fair and competitive pricing for the quality and convenience provided. Regarding your comments about our personnel, we value professionalism and presentation among our staff members and will address any concerns internally.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with great amenities. The staff is very accommodating. I would stay here again.
Stayed 1 night in Apr 2024
Response from My Place Medford on 23 Apr 2024
Thank you for choosing My Place Medford! A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Br

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 14 nights in Apr 2024
Response from My Place Medford on 22 Apr 2024
POSITIVEThank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

2/10 Terrible

Michelle

Disliked: Staff & service, amenities, property conditions & facilities
Do Not Stay Here. Do not buy photos & description! While popping up under B&Bs, this is a big, down at heels hotel. The “breakfast” cited offered Jimmy Dean biscuits, pop tarts, and sugary cereal. And it cost $10. They proudly announced a full kitchen - there was a large refrigerator, microwave, and lots of cabinets & drawers, but they were bare. No flatware, China, glassware or pots & pans. No ice machines in the place - you’re instructed to turn on the ice maker in the fridge, which takes until morning to produce. The room was large, tattered, & unattractively furnished. For some reason it included a large lounge chair - not situated to view TV. And it does not come at a bargain price. The one nite was a trial. Again, dreadful place!!
Stayed 1 night in Apr 2024
Response from My Place Medford on 22 Apr 2024
While we appreciate your feedback, we're sorry to hear about your experience. We strive to provide accurate information about our amenities, and we regret if your expectations were not met. We take guest feedback seriously and use it to make improvements wherever possible. If you feel that our hotel does not meet your needs, we respect your decision to choose accommodations that better suit your preferences in the future. Thank you for sharing your thoughts with us.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well thought out rooms and excellent, friendly, professional staff. Greatly exceeded expectations.
Stayed 1 night in Apr 2024
Response from My Place Medford on 21 Apr 2024
Thank you so much for your wonderful review! We're delighted to hear that you found our rooms well thought out and that our staff provided excellent, friendly, and professional service. Exceeding your expectations is always our goal, and we're thrilled that we achieved that during your stay. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit to Medford!

8/10 Good

Kassi, Crescent City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Easy check in. Affordable.
Stayed 1 night in Apr 2024
Response from My Place Medford on 21 Apr 2024
Thank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, Victor was amazing...
Stayed 1 night in Apr 2024
Response from My Place Medford on 19 Apr 2024
Thank you for choosing My Place Medford. A clean, comfortable room brought to you with top tier customer service is what we strive for. We hope you travel safe and we'll catch you next time!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator was not working at the time of check in and was told I would have to carry up stairs. Upon protest as a somewhat fit 71 year old this was simply not acceptable, a young guy said he would carry. Fortunately by the time I got items together from the car they had figured out to get it to work temporarily.
Stayed 1 night in Mar 2024
Response from My Place Medford on 19 Apr 2024
Thank you for taking the time to leave a review. We value all feedback from our guests, and we're sorry to hear that your experience did not meet your expectations. We strive to provide exceptional service and comfortable accommodations to all our guests, and we apologize for any shortcomings during your stay.Your feedback is important to us, and we will use it to identify areas for improvement and ensure that future guests have a better experience. If you have any specific concerns or suggestions, please feel free to contact us directly so we can address them promptly.We appreciate your patronage and hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Probably one of the nicest places I’ve stayed at that didn’t cost & arm and leg. Very clean. Very quiet. I’m going to stay there every time I’m in the area. Really Enjoyed in. Flying to Colorado today.
Stayed 1 night in Apr 2024
Response from My Place Medford on 17 Apr 2024
I'm glad to hear that you had such a positive experience at our hotel! It's fantastic to know that you found our accommodations to be clean, quiet, and reasonably priced. We appreciate your kind words and look forward to welcoming you back every time you're in the area. Safe travels to Colorado, and we can't wait to host you again in the future!

4/10 Poor

Rogan

Liked: Cleanliness, staff & service
Seemed like the whole place was a party. I stayed here for a race in the area which I needed to get up at 5:30AM. There were so many people yelling and partying in the rooms beside me, above me, as well as right outside my window. I looked out my window at 3am and there was about 10 people still up partying right there by the front door about 15 feet from my window, so loud. I was up all not debating on checking into a different hotel to salvage a few hours of sleep. I didn't, wish I would have. Exhausted...
Stayed 1 night in Apr 2024
Response from My Place Medford on 16 Apr 2024
We apologize sincerely for the disturbance you experienced during your stay. We understand how important a peaceful environment is, especially when you have early morning plans. Please rest assured that we are taking steps to address this issue and ensure that all our guests can enjoy a quiet and comfortable stay.Your feedback is valuable to us, and we will use it to improve our policies and procedures to prevent such situations from occurring in the future. We hope that you will consider giving us another chance to provide you with a more restful experience on your next visit to the area.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 1 night in Apr 2024
Response from My Place Medford on 14 Apr 2024
Thank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

6/10 Okay

Janet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We found small black jumping bugs. We were worried they were fleas, so we checked out as soon as we could, to avoid our dog catching whatever was in room. This is our third time staying and room wasn't as clean as they were the first 2 times. Probably not staying here again.
Stayed 1 night in Apr 2024
Response from My Place Medford on 13 Apr 2024
We are sorry we fell short in this instance. We will be double checking the rooms to ensure cleanliness is top tier.

8/10 Good

Nancy, Brookings

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from My Place Medford on 13 Apr 2024
Thank you for choosing My Place Medford. We are glad to see you enjoyed your stay. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Daisy, Eureka

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor the evening front desk staff was so warm and friendly with pretty much everyone we noticed. The beds were comfortable. The kitchen was easy to use. Enough storage for kitchen supplies and luggage accommodations. I highly recommend this place. We supplied our own cookware and food. It was the best
Stayed 2 nights in Apr 2024
Response from My Place Medford on 12 Apr 2024
Thank you for choosing My Place Medford. We are glad to see you enjoyed your stay. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

8/10 Good

tearinee

Liked: Cleanliness, staff & service, property conditions & facilities
It was right next to airport which is what we wanted. There are no dishes in the suites. There is no free breakfast.
Stayed 1 night in Apr 2024
Response from My Place Medford on 11 Apr 2024
We are glad to see you enjoyed your stay. A clean, comfortable room brought to you with top tier customer service is what we strive for! Thank you for choosing My Place Medford. We hope you travel safe and we'll catch you next time.

8/10 Good

douglas

Stayed 1 night in Apr 2024
Response from My Place Medford on 2 May 2024
Thank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and check out was convenient for our rushed travel.
Stayed 1 night in Apr 2024
Response from My Place Medford on 9 Apr 2024
Thank you for choosing My Place Medford. A clean, comfortable room brought to you with top tier customer service is what we strive for! We hope you travel safe and we'll catch you next time!

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Everything was explained well durning my check in about maid service along with internet and where to go around the area for food. I actually witness the staff handle a person who was yelling at them about her one night stay were she didn’t get maid service and the lady even called the corp office to complain. At one point during her rant she told the desk clerk she knew it was not her fault but continued to yell at her. The staff handle this person with the utmost of professionalism much more than I would have.
Stayed 2 nights in Apr 2024
Response from My Place Medford on 8 Apr 2024
Thank you for your kind words and for recognizing our staff's professionalism. We strive to provide excellent service to all our guests, and we're glad to hear that you had a positive experience during your stay.We appreciate your understanding regarding the situation with the other guest and the maid service issue. Our team always aims to address concerns with patience and professionalism, ensuring that all guests feel valued and well taken care of.It was a pleasure having you as our guest, and we hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Mar 2024
Response from My Place Medford on 8 Apr 2024
Thank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

8/10 Good

Ross

Stayed 1 night in Apr 2024
Response from My Place Medford on 28 Apr 2024
POSITIVEThank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a hair dryer
Stayed 2 nights in Mar 2024
Response from My Place Medford on 8 Apr 2024
Thank you for taking the time to leave a positive review about your recent stay at My Place Medford. We are thrilled to hear that you enjoyed your time with us, and that our hotel met your expectations.Our team strives to provide every guest with a comfortable and enjoyable experience, and we are delighted that we were able to do so for you. It is always a pleasure to receive positive feedback, as it serves as motivation for us to continue providing exceptional service to our guests.We look forward to welcoming you back to My Place Medford in the future.