buenos dias reciba un cordial saludo , lamentamos mucho el inconveniente en nuestras instalaciones por el momento tenemos alguno servicios temporal cerrados como lo es la piscina y general toda la zona húmeda, esperamos volver a contar con Ud. para un futuro alojamiento y este servicio ya se encuentre en funcionamiento.

Muchas gracias por tomarse el tiempo y dejarnos sus comentarios. Realmente lo apreciamos mucho. Sabemos que tenemos muchos de nuestras instalaciones fuera de servicio, esperamos pronto volverlas a tener listas para usted. Hasta una próxima visita

Thank you for your comments. It is a pleasure that you are our client, we want to tell you that our Internet service can be improved at an additional cost, because our network is basic whose main function is to send and receive emails, verify your personal email. When you return, tell us your request and our staff will kindly help you to improve your experience every day.

Saludos Sr. bhaskar Es una pena que su estadía en Gran Hotel le haya dejado estos conceptos, queremos aclarar que nuestro hotel conserva un estilo clásico pero a pesar de esto todas nuestras instalaciones están en perfecto estado y funcionamiento, nuestro desayuno es tipo americano como se aclara en todos nuestros canales de venta y tiene mayor variedad y calidad que en muchas otras opciones del sector. Esperamos que los demás aspectos hayan sido positivos y en su visita a Medellin haya disfrutado de todas las actividades que la ofrece. Hasta la próxima..

Please leave feedback, we will take into account to make the necessary improvements and be able to offer a better service. Also thank you for choosing us and highlight our strategic location, which we are happy to take advantage of it to the fullest. We would be glad to have you with us in the near future.

It is pleasant to know that our location so that it had a positive stay in the city. Also we like to know that our staff provided the best attention and express its heat human that distinguishes it.

Our staff fells glad about yor opinion. We are always available to serve and please your requests. We will fell happy to know that you would be back in the future.

Dear Guest, Our facility meets the standards set by the immigration authorities in Colombia, which include the presentation of the unique valid ID for each person outside their place of origin, such as the passport. We deeply regret the lack of such restrictions for international travelers. We do not consider such idiocy, ensure the safety of each of the foreign visitors we receive, which we also with the full identification of the person at the time of check in.

We appreciate the time spent to leave your message. We are a hotel that takes years in the market, and we are recognized for our high quality service. We hope to accompany us on a next occasion.

We appreciate that you have left your comment. Our staff is always able to provide you with the best services and with her characteristic warmth. It would be a pleasure that you could be with us at an early opportunity.

We appreciate very much your comments. Given their evident dissatisfaction, it would be very important to know the reasons that originated it, which will help us to continue to improve for you in the future. Thanks a lot.

Thank you for writing reviews. With them we can see that we can improve our service. Our staff is trained to serve you in the best way, one excuse if suddenly it was not enough to make you feel comfortable. Thank you for taking the services of the hotel, and hopefully not be the last time that you are with us.

We are glad to see that you could devote time to leave your comments. It is gratifying to know that our staff attended him with the best available and attention. It would also be pleased to know that our driver could serve you in the best way and could carry them to the places they needed. With pleasure we will receive them on your next visit to the city of Medellin.

We appreciate your comments. It is a pleasure to know that each of our services were of total pleasure. It is also good to see that the use of each of the elements created you an positive impression while he was with us. We confirm to you that we have parking. We would like to join us on a next occasion.

Anonymous. We want to share with you our facilities are to provide our services and we are in continuous improvement for his visit to the city of Medellin can enjoy their plans. Now our hotel has Wi-Fi in all areas. In addition, our employees are aware of condition of the rooms so you can comfortably enjoy them. We will be comfortable with your next stay with us.

Mr Lawrence. We are happy to hear that the attention they gave him was to his liking. It is gratifying to know that our staff treated him well and was willing to provide the necessary assistance to you and your wife. On the subject of noise, we are making plans to give you a quick solution to the issue. We like to have them back with us.

Gracias por pasar por aquí y dejar sus observaciones. Es satisfactorio saber que nos dio calificaciones altas por nuestra calidad en el servicio. Esperamos que en una próxima oportunidad nos acompañe.

We are pleased to see that you happened to leave your comments. We are pleased also that our staff offered the best care, so you feel at ease. The city of Medellin has undergone changes and among them security. We hope that we again visit at an early opportunity.

Buenos días reciba un cordial saludo , le agradecemos el tiempo para su calificación y comentario , esperamos volver a contar con Ud. para un futuro Alojamiento

buenos días Reciba un cordial saludo por parte la OH Gran Hotel Muchas gracias por su comentario y por tomarse el tiempo de calificarnos esto nos sirve para mejorar y mas en estos tiempos de pandemia que nos han afectado un poco. nos gustaría no regalara su contacto y saber mas preciso o que le disgusto y poder volcer a contar con ud a futuro nuevamente.

Muchas gracias por su buenos comentarios y calificación.

Reciba un cordial saludo de nuestra parte. Es muy halagador para nosotros que nuestros huéspedes en verdad aprecien nuestro servicio, le agradecemos el tiempo que ha dedicado en contarnos su experiencia, le esperamos pronto.

Muchas gracias por haberse alojado con nosotros y por sus buenos comentarios, tendremos en cuenta sus observaciones. Esperamos tener el placer de volverlos a recibir en esta su casa en la cuidad de Medellin.

Muchas gracias por su calificación es un placer para nosotros atenderles.

Lieber Jens, wir bedauern Ihre Meinung, da unsere privilegierte Lage für viele unserer Besucher nicht Ihren Wünschen entsprach, wir hoffen, dass andere Aspekte unseres Service Ihnen gefallen haben. Bis später

Buenos días estimado Jorge Augusto. Ante todo le ofrecemos disculpas por lo tardía de nuestra respuesta, la cual se debió a modificaciones de último momento en nuestra plataforma. Apreciamos mucho sus comentarios y celebramos haber brindado a usted una grata estadía. Le esperamos de nuevo pronto para brindarle la mejor atención como habitualmente lo sabemos hacer. Bienvenido siempre a éste su Gran Hotel Medellín.

Gracias por tomarte un tiempo para calificar tu experiencia con nosotros, agradecemos eso y es satisfactorio saber que como siempre hicimos un excelente trabajo

Contamos con los elementos para que su estadía sea placentera. Como usted lo experimentó, por nuestra ubicación es posible movilizarse hacia diferentes puntos de la ciudad que son perfectos para visitar diferentes lugares turísticos. Estamos planeando la implementación de espacios más didácticos en nuestras instalaciones. Esperamos que regrese a la ciudad de Medellín y pueda disfrutar nuevamente de nuestros servicios.

Le agradecemos por dejarnos su observaciones, las tomaremos en cuenta para mejorar nuestros servicios, y así la próxima vez que venga nuevamente pueda tener una excelente estadía.