Premium bedding, pillow-top beds, in-room safe, desk
Check availability

Reviews of Cobblestone Hotel & Suites - McCook

2.5 out of 5
Cobblestone Hotel & Suites - McCook
1301 N Hwy 83, McCook, NE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 317 out of 477 reviews" "
Rating 8 - Good. 129 out of 477 reviews" "
Rating 6 - Okay. 19 out of 477 reviews" "
Rating 4 - Poor. 6 out of 477 reviews" "
Rating 2 - Terrible. 6 out of 477 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
We had a nice stay. Bed was very comfy and lots of fluffy pillows. Only observation is that the vanity in the bathroom is ver small.
Stayed 1 night in May 2024
Response from Natalie, GM on 13 May 2024
Elizabeth,Thanks for you kind review. The room that your reserved online was a handicap room and the vanity is smaller to allow for wheelchair access. Glad that you enjoyed your stay with us.

4/10 Poor

Lori K.

Liked: Staff & service
Disliked: Cleanliness
Front desk/restaurant staff were friendly. Location convenient and rates reasonable. However a few nights into my stay I rolled over to the far side of the king size bed and felt something strange. Pulled the covers back and there was a long, artificial fingernail with glue/skin/? still attached to it.!! Two possibilities…either bedding wasn’t changed before I checked in or housekeeping lost it while making the bed. Either way it’s disgusting and I’d been sharing the bed with it for 3 nights. I went to the front desk to let the clerk know and she agreed that it was gross and said she wanted the manager to talk to me. Said she’d be there in 15 minutes or so. I waited an hour and a half and manager hadn’t shown up so I left to take care of business. Five hours later I hadn’t heard from manager so I called and clerk said sorry but she wasn’t coming in til later in the day and she’d told her to tell me she basically didn’t think it was a problem and didn’t need to talk to me. I was told that MAYBE housekeeping could come change the bedding later in the day but they were really busy with checkouts. I came back, checked out and went to a hotel right down the road. I could excuse the dirty fitness room and breakfast area but sleeping in an unclean bed didn’t work for me. I spent years working the front desk at a hotel and if a guest had to me or any staff member with the same issue we would’ve been appalled and immediately taken care of it. If you have an option stay elsewhere.
Stayed 3 nights in May 2024
Response from Natalie on 13 May 2024
Lori,I understand your issues and I did refund a nights stay. Front desk should have had a housekeeper immediately go clean the room. I came in and was told it was all taken care of. I was never told to contact anyone or I would have called. I apologize for any inconvenience you had.

10/10 Excellent

Leray

Liked: Cleanliness, staff & service, property conditions & facilities
Good place and good staff.
Stayed 1 night in May 2024
Response from Natalie, GM on 10 May 2024
Leray,Thanks for your kind review.

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with good amenities!
Stayed 1 night in May 2024
Response from Natalie, GM on 9 May 2024
Mandy,We loved having you stay with us. We hope to see you again soon.

10/10 Excellent

Loren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! Quiet. Comfortable bed and pillows. Thick towels! Wonderful!
Stayed 1 night in Apr 2024
Response from Natalie, GM on 15 Apr 2024
Loren, We loved having you stay with us. Hope to see you again soon!

8/10 Good

Scott R

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee was frequently out and was pretty watered down.
Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Thank you so much for taking the time to leave your comments! We value your opinion and use your feedback to help us serve customers like you better. We appreciate your online feedback and look forward to seeing you again soon.All the best,Cobblestone Hotel & Suites - McCook

10/10 Excellent

Raymond

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has an elevator, and weekly food specials.
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Raymond,Thank you so much for taking the time to leave your comments! We valueyour opinion and use your feedback to help us serve customers like youbetter.We appreciate your online feedback and look forward to seeing you again soon.All the best,Cobblestone Hotel & Suites - McCookMake each visit count with Cobblestone Rewards. Join Today!

10/10 Excellent

Willie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly trouble frrer
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Willie,Thank you so much for taking the time to leave your comments! We valueyour opinion and use your feedback to help us serve customers like youbetter.We appreciate your online feedback and look forward to seeing you again soon.All the best,Cobblestone Hotel & Suites - McCookMake each visit count with Cobblestone Rewards. Join Today!

10/10 Excellent

Deb, Glendive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quick check in.
Stayed 1 night in Mar 2024
Response from Natalie, GM on 18 Mar 2024
Deb, thanks for your amazing review. We loved having you stay with us.

10/10 Excellent

Karmal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Natalie, GM on 5 Mar 2024
Karmal, Thanks for your amazing review. We hope to see you again soon.

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Quiet Hotel
Awesome Quiet Hotel! Everything works perfectly ! A+A+A+
Stayed 1 night in Feb 2024
Response from Natalie, GM on 7 Feb 2024
Bruce, I am glad you enjoyed your stay with us. We love hearing A+'s! Hope to see you again soon.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Natalie, GM on 5 Feb 2024
Thanks for choosing to stay with us on your recent visit to McCook. We hope to see you again soon.

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Natalie, GM on 30 Jan 2024
Thanks Judy, for your 10 out of 10 review. We loved having you stay with us.

8/10 Good

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Jan 2024
Response from Natalie, GM on 26 Jan 2024
Thanks for staying with us Margie. Hope to see you again the next time you are in McCook.

8/10 Good

Kimberly, Papillion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They must be skimping on light bulbs because there were three light bulbs burnt out in our room! The floor in the bathroom had not been swept. We have stayed here before and the room then was great.
Stayed 2 nights in Jan 2024
Response from Natalie, GM on 24 Jan 2024
Kimberly,I apologize that your had light bulbs out. We are definitely not skimping on light bulbs. I will address the issues with our housekeeping staff. Thanks for your review and we hope to see you again soon.

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel so everything looked very nice. Comfy beds & a good breakfast.
Stayed 1 night in Jan 2024
Response from Natalie, GM on 18 Jan 2024
Chris,Thanks for staying with us. We enjoyed having you.

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Natalie, GM on 15 Jan 2024
Leonard,Thanks for the amazing review.

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Natalie, GM on 15 Jan 2024
Kathy,Thanks for your 5-star review! We are thrilled that you enjoyed your stay with us.

8/10 Good

Larry

Stayed 2 nights in Jan 2024
Response from Natalie, GM on 15 Jan 2024
Larry,Glad that you enjoyed your stay with us.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable
Stayed 1 night in Dec 2023
Response from Natalie, GM on 27 Dec 2023
Heather,Thanks for your 5 out of 5 review. We loved having you.

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, breakfast was good, the pool was nice and warm and hotel was clean
Stayed 2 nights in Dec 2023
Response from Natalie, GM on 25 Dec 2023
Randy, we love hearing our guest enjoyed breakfast and the pool Thanks for staying with us.

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from Natalie, GM on 20 Dec 2023
Mark, Thanks for your kind review. We hope to see you again soon.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Natalie, GM on 8 Dec 2023
Ben, thanks for you review. We are glad to see you enjoyed your stay with us.

10/10 Excellent

Kimberly

Travelled with partner
Perfect! Clean and quiet!
Stayed 1 night in Dec 2023
Response from Natalie, GM on 6 Dec 2023
Kimberly, thanks for you amazing review. We loved having you stay with us.

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here several times. The rooms are comfortable, and clean. The staff are great. Will stay here again when we go to McCook.
Stayed 2 nights in Oct 2023
Response from Natalie, GM on 6 Dec 2023
It is always nice to see you when you are in town. We look forward to your next visit.

10/10 Excellent

Scott

Stayed 1 night in Nov 2023
Response from Natalie, GM on 18 Dec 2023
Scott, thanks for staying with us and for your 5 star review.

10/10 Excellent

Scott, North Platte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Natalie, GM on 28 Nov 2023
Thanks for your feedback. We loved having you stay with us Scott.

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! We will definitely be coming back!
Stayed 1 night in Nov 2023
Response from Natalie, GM on 28 Nov 2023
Laura, we are glad to hear you enjoyed your stay with us. We will look forward to seeing you again.

10/10 Excellent

Dakota

Stayed 1 night in Nov 2023
Response from Natalie, GM on 20 Nov 2023
Dakota, Thanks for your amazing review!

10/10 Excellent

Rickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great if you are traveling with pets.
Very good experience, never stayed in McCook before but will definitely stay here again if I am in the area.
Stayed 1 night in Nov 2023
Response from Natalie, GM on 13 Nov 2023
Rickey,We enjoyed having you stay with us. We look forward to seeing you again.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very new and clean!
Stayed 1 night in Nov 2023
Response from Natalie, GM on 10 Nov 2023
Andrea, thanks for your 5 star review!

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Their buffet area turned into a lounge with food and alcoholic bevies. So nice we could go downstairs instead of searching around for a place for supper. We hit all you can eat taco Tuesday. Cost was very affordable. Staff was so nice and very accommodating. Room very clean and comfortable. Quiet and we had a terrific sleep. Oh and breakfast was also very good! Highly recommend this lovely little gem in McCook!!
Stayed 1 night in Nov 2023
Response from Natalie, GM on 10 Nov 2023
Mackenzie, thanks for your kind review. I am glad you enjoyed Taco Tuesday, breakfast and a restful night. I hope to see you again.

8/10 Good

susan g, Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the accessible rooms with the shower chairs and handrails.
Stayed 1 night in Nov 2023
Response from Natalie, GM on 10 Nov 2023
Susan, I am glad you found our accessible rooms to be accommodating to your needs. We loved having you stay with us.

8/10 Good

Victor

Stayed 1 night in Oct 2023
Response from Natalie, GM on 21 Nov 2023
Victor, thanks for you amazing review.

10/10 Excellent

jon and lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yup
Stayed 2 nights in Oct 2023
Response from Natalie, GM on 23 Oct 2023
Jon and Lisa, we loved having you stay with us. Hope to see you again.

10/10 Excellent

Bradley William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Oct 2023
Response from Natalie, GM on 20 Oct 2023
Bradley,We loved having you stay with us and look forward to seeing you again.

10/10 Excellent

james

Stayed 2 nights in Oct 2023
Response from Natalie, GM on 6 Nov 2023
James,I am glad to see you enjoyed your stay with us. Thanks for choosing to stay with us.

8/10 Good

JAMES

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Natalie, GM on 4 Nov 2023
We are glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and everyone was nice and helpful
Stayed 1 night in Aug 2023
Response from Natalie, GM on 6 Oct 2023
Kara,I am pleased you enjoyed your stay with us. I hope to see you again soon.

10/10 Excellent

Robert A.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, great staff, close to restaurant's
Stayed 1 night in Sep 2023
Response from Natalie, GM on 1 Oct 2023
Robert,I am glad you enjoyed your stay with us.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2023
Response from Natalie, GM on 11 Sept 2023
Tim,Glad you enjoyed your stay with us.

10/10 Excellent

Nile

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we needed a place to stay for one night, they came through with flying colors. What a nice place to stay!!
Stayed 1 night in Aug 2023
Response from Natalie, GM on 11 Sept 2023
Glad to hear you enjoyed your stay with us Nile.

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is easy to find quiet area good parking
Stayed 1 night in Sep 2023
Response from Natalie, Gm on 8 Sept 2023
Thanks for you awesome review. We loved having you stay with us.

10/10 Excellent

Julie

Travelled with family
Liked: Amenities
Very nice quiet place!
Stayed 1 night in Sep 2023
Response from Natalie, GM on 7 Sept 2023
Julie,Thanks for your kind review. We hope to see you again.

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like staying there when we’re in town!
Stayed 2 nights in Sep 2023
Response from Natalie, GM on 5 Sept 2023
Amy, we love seeing you each time you come to town. Have a great day and cannot wait to see you again.

10/10 Excellent

Kenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely pleasant.
Stayed 1 night in Aug 2023
Response from Natalie, GM on 28 Aug 2023
Kenton,Glad you enjoyed your stay with us/

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Natalie, GM on 21 Aug 2023
Thanks Todd for your amazing review.

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Natalie, GM on 15 Aug 2023
Chuck, I am glad that you enjoyed your stay with us. We look forward to seeing you again!

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Natalie, GM on 5 Aug 2023
Scott thanks for staying with us. We hope to see you again soon.

10/10 Excellent

Jeanne, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Natalie, GM on 1 Aug 2023
Jeanne,Thanks for you 5 star review. We loved having you stay with us.