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Reviews of Kyriad Marseille Blancarde - Timone

3 out of 5
Kyriad Marseille Blancarde - Timone
2-4 Rue Emile Duclaux, Marseille

Reviews

8.2

Very good

Rating 10 - Excellent. 113 out of 275 reviews" "
Rating 8 - Good. 103 out of 275 reviews" "
Rating 6 - Okay. 29 out of 275 reviews" "
Rating 4 - Poor. 18 out of 275 reviews" "
Rating 2 - Terrible. 12 out of 275 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Aikal

Stayed 3 nights in Mar 2024

10/10 Excellent

Edward S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pool and decent transportation options
Stayed 3 nights in Oct 2023

4/10 Poor

jacqueline

Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a short ride from central station and cruise port. Nice pool area and exceptional staff at front desk.
Stayed 1 night in Sep 2023

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Perfectly adequate
Stayed 3 nights in Sep 2023

6/10 Okay

Joann

Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Stayed 3 nights in Sep 2023

10/10 Excellent

Bertrand

Stayed 2 nights in Aug 2023

8/10 Good

Eric, Stoneham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was my first time in Marseille and the hotel is located in a dirty neighbour hood. On top of it there was civil manifestations in the city so not recommended to go out! But when in the hotel it is fine.
Stayed 2 nights in Jul 2023

10/10 Excellent

david

Stayed 5 nights in Jun 2023

6/10 Okay

Maria

Stayed 2 nights in Jun 2023

2/10 Terrible

Isabelle

Stayed 2 nights in Jun 2023

6/10 Okay

Robyn, Rouyn-Noranda

Travelled with partner
Liked: Staff & service
The first room smelled like smoke so they changed us without hesitation. The carpets need to be replaced and the walls repainted. The secured parking is a bit far and you need to have a phone to call the hotel to open the doors otherwise you are stuck. The walls are thin you hear your neighbors. Breakfast is ok. The staff very friendly.
Stayed 1 night in Jun 2023

8/10 Good

Marc

Stayed 2 nights in Jun 2023

10/10 Excellent

Jacques

Stayed 2 nights in Jun 2023

10/10 Excellent

Blandine

Stayed 2 nights in May 2023

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Property conditions & facilities
Slightly disappointed…
Having booked a Superior room we were disappointed with Room 023. It was situated behind the laundry rooms and we felt we were in a broom cupboard. The finish in the bathroom was poor (bath broke at end, plug socket not working and hot and cold taps reversed on one sink) and the most annoying issue was the toilet was set too high and at 5’3” my feet were dangling once seated. There was no full length mirror in the bedroom (reception informed me it broke and it had not been replaced). Not enough hangers and no iron. It was confirmed my reception that it was a superior room so assumed our expectations for Marseille were a little too high, although we felt these faults should be standard for any hotel offering. On a positive note the pool and area was spotlessly clean. Five stars to the person maintaining this area.
Stayed 4 nights in May 2023

10/10 Excellent

Dan

Stayed 2 nights in May 2023

10/10 Excellent

Sandrine

Stayed 2 nights in Apr 2023

10/10 Excellent

Dawn

Stayed 3 nights in Apr 2023

6/10 Okay

Déborah

Stayed 2 nights in Apr 2023

4/10 Poor

Émilie

Business traveller
Disliked: Cleanliness, room comfort
Moins que passable
Odeur nauséabonde de sueur au niveau des oreillers ce qui peut être une conséquence du fait de dormir avec une aleze en plastique !!! Quelle est la frequence de nettoyage des oreillers ???? Buffet du petit déjeuner assez pauvre. Par contre, bon accueil à la réception lors de l'enregistrement (en fin d'am) et bons conseils de restaurants à proximité.
Stayed 1 night in Apr 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were polite & friendly, but particularly Elie. He was very helpful and gave us advice about takeaway restaurants, the metro, trams & taxis. Elie is very professional and is an asset to Hotel Kyriad; nothing was too much trouble for him. We were also impressed with the substantial breakfast that is offered to guests for a very reasonable cost. The hotel was clean with nice decor and furnishings. It’s quick to travel to the centre and the south of Marseilles from this hotel as the metro and tram services are excellent
Stayed 7 nights in Mar 2023

8/10 Good

Daniel

Stayed 5 nights in Mar 2023

10/10 Excellent

Huseyin

Stayed 1 night in Mar 2023

6/10 Okay

Adnan

Stayed 2 nights in Mar 2023

10/10 Excellent

Melissa

Stayed 1 night in Mar 2023
Response from Réception on 14 Mar 2023
Merci pour votre retour! Au plaisir

10/10 Excellent

Brahim

Stayed 1 night in Feb 2023
Response from ELIE on 4 Mar 2023
nous étions ravis de vous avoir parmi nous.vous êtes une personne formidable.cordialement la réception.

8/10 Good

FAHIM

Stayed 4 nights in Feb 2023
Response from ELIE on 4 Mar 2023
nous étions ravis de vous avoir parmi nous.vous êtes une personne formidable.cordialement la réception.

10/10 Excellent

SONNY

Stayed 3 nights in Jan 2023
Response from ELIE on 4 Mar 2023
nous étions ravis de vous avoir parmi nous.vous êtes une personne formidable.cordialement la réception.

10/10 Excellent

Guillaume

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres Bon accueil. Chambre au top. Une Bonne adresse dans le quartier!
Stayed 2 nights in Oct 2021
Response from Sofia Réception on 11 Nov 2021
Bonjour, Merci pour votre commentaire! Nous sommes heureux que vous ayez passé un bonne séjour. A bientôt!

8/10 Good

avichay

Liked: Cleanliness, staff & service
Tiny room no place to move
Stayed 1 night in Jul 2019
Response from Hôtel Kyriad on 25 Sept 2019
Hello Miss, Mister, We purpose to our guests new rooms bigger than other. Maybe you can enjoy of one of this room. Looking forward for welcome you again, Best regards.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms, room not serviced, staff apologetic but does not remedy problems encountered
Stayed 3 nights in Jul 2019
Response from Hôtel Kyriad on 26 Sept 2019
Hello Miss, Mister, Our rooms are cleaned all the days by our staff excepted if the guests refuse when the chambermaid come to do it. We welcome our guest as welll as possible with the smile. We try at maximum to answer to your needs during your stay. So, we are really sorry if we didn't find solution to your problems. Looking forward to welcoming you better and show you we improve ourselves, Have a nice day.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
A very reasonable hotel with comfortable transport connections, very friendly and helpful hotel stuff.
Stayed 2 nights in Sep 2018

8/10 Good

Richard, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast might need improvement. Choisies of me at and dairy product des minimal
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel very well located
The hotel was very clean and newly renovated . The director and all the personal are very kind and helpful Definitely recommand this property !
Stayed 1 night in Nov 2017

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel, good for transport
Nice clean hotel close to 2 tram lines. Not much in the way of local amenities but easy access to transport and a 10 -15 minute walk to some bars. Surrounding area is a bit tired but felt perfectly safe.Port would be about an hour walk but tram gets you there in about 15 mins. Transport is cheap. Hotel staff very helpful. Small pool but enough sun-loungers (6-8).
Stayed 6 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel was fine but we booked in particular because the hotel stated there was parking available, the problem was that unless you have a small car it cannot get into the available parking and street parking is extremely difficult to find. We did not end up with a small rental car. The other issue was that there was basically nowhere within walking distance that was open for dinner on a Sunday night (except Macdonalds)

10/10 Excellent

Abdelghani

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
propre, équipement fonctionnel et personnel disponible, au top 👍
Stayed 1 night in Mar 2024
Response from Lucie - Première de réception on 29 Mar 2024
Cher monsieur Abdelghani, nous vous remercions pour ce très aimable commentaire ! Au plaisir de vous recevoir pour votre prochain séjour

8/10 Good

Noémie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nous étions decu de ne pas avoir au moins un Petit refrigerateur dans la chambre, mais la chambre etait bien insonorisé et le matelas tres tres confortable.
Stayed 3 nights in Mar 2024
Response from Reception on 18 Mar 2024
Bonjour, nous vous remercions d'avoir pris le temps de partager votre expérience.nous sommes ravis que vous ayez passé un bon séjour. Nos appartements disposent de petit réfrigérateur. Au plaisir

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from reception on 18 Mar 2024
Merci pour cette sublime note !A bientôt

8/10 Good

PRISCA

Liked: Staff & service, room comfort
Séjour confortable. Nécessité de changement des appareils sportifs et de la moquette en chambre.
Stayed 1 night in Dec 2023

8/10 Good

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Christiane

Liked: Cleanliness, staff & service
Der Mann an der Rezeption war besonders nett. Er hat meine doppelte Buchung storniert.
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Travelled with family
Très bonne adresse et personnel au top
Stayed 1 night in Oct 2023

8/10 Good

MARYSE

Travelled with partner
Liked: Cleanliness, staff & service
Très bon accueil souriant. A souligner la disponibilité et le professionnalisme de la réceptionniste. Chambre 208. Un peu petite, mais literie très confortable. Etat de la moquette vétuste; de mauvaises odeurs dans la salle de bain et le sèche cheveux qui ne fonctionne pas.
Stayed 2 nights in Sep 2023

6/10 Okay

Stefan

Liked: Staff & service
Disliked: Cleanliness
Wir waren nur mäßig zufrieden.
Gute Lage. Feundliches und hilfsbereites Personal. Sichere Gegend. Gute Parkmöglichkeit. Das Haus selbst aber sehr heruntergekommen und auch nicht wirklich sauber.
Stayed 2 nights in Sep 2023

4/10 Poor

Philippe

Stayed 2 nights in May 2023

8/10 Good

Sogomba

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très agréable. Chambre légèrement petite mais correcte. Manque des emplacements pour serviettes.
Stayed 5 nights in Jul 2023