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Riad Elsagaya

3.0 star property
Comfortable riad near Jemaa el-Fnaa

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Riad Elsagaya

Photo gallery for Riad Elsagaya

Lobby
Double Room (Sindibad) | Terrace/patio
Double Room (Aladin) | Pillow-top beds, in-room safe
Interior entrance
Double Room (Califs) | Bathroom | Shower, hair dryer, towels

Overview of Riad Elsagaya

Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Explore the area

Map
150 Arset Ihiri Rue El Gza Bab Doukkala, Médina, Marrakech, 40008
  • Popular LocationLe Jardin Secret12 min walk
  • Popular LocationMajorelle Gardens13 min walk
  • Popular LocationJemaa el-Fnaa19 min walk
  • AirportMarrakech (RAK-Menara)19 min drive
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Room options

View all photos for Suite (Douiria)

Suite (Douiria) | Pillow-top beds, in-room safe

Suite (Douiria)

Highlights

Air conditioning
Pillow-top bed
Living room
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Double Room

Highlights

Air conditioning
Pillow-top bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Touaregs)

Double Room (Touaregs) | Pillow-top beds, in-room safe

Double Room (Touaregs)

Highlights

Air conditioning
Pillow-top bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Marhaba)

Standard Room, 1 Double Bed (Marhaba) | Pillow-top beds, in-room safe

Standard Room, 1 Double Bed (Marhaba)

Highlights

Air conditioning
Pillow-top bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Sultana)

Double Room (Sultana) | Pillow-top beds, in-room safe

Double Room (Sultana)

Highlights

Air conditioning
Pillow-top bed
Living room
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Califs)

Double Room (Califs) | Pillow-top beds, in-room safe

Double Room (Califs)

Highlights

Air conditioning
Pillow-top bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Sindibad)

Double Room (Sindibad) | Pillow-top beds, in-room safe

Double Room (Sindibad)

Highlights

Air conditioning
Pillow-top bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Kahina)

Double Room (Kahina) | Pillow-top beds, in-room safe

Double Room (Kahina)

Highlights

Air conditioning
Pillow-top bed
In-room safe
Daily housekeeping
  • 25.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Saliha)

Double Room (Saliha) | Pillow-top beds, in-room safe

Double Room (Saliha)

Highlights

Air conditioning
Pillow-top bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Aladin)

Double Room (Aladin) | Pillow-top beds, in-room safe

Double Room (Aladin)

Highlights

Air conditioning
Pillow-top bed
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Marrakech

Riad Elsagaya is located in Medina, a neighbourhood in Marrakech. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Gardens and Oasiria Water Park. Le Jardin Secret and Agdal Gardens are also worth visiting.
Visit our Marrakech travel guideOpens in a new window
View more Riads in MarrakechOpens in a new window

What's nearby

  • Le Jardin Secret - 12 min walk
  • Majorelle Gardens - 13 min walk
  • Marrakesh Museum - 14 min walk
  • Marrakech Plaza - 15 min walk
  • Jemaa el-Fnaa - 19 min walk

Getting around

  • Marrakech Central Station - 10 min drive
  • Marrakech (RAK-Menara) - 16 min drive

Restaurants

  • Le Jardin - 10 min walk
  • La Place Verte - 7 min walk
  • Dar Moha Restaurant - 11 min walk
  • Ristorante I Limoni - 12 min walk
  • la bonne adresse - 11 min walk

About this property

Riad Elsagaya

Riad near Jemaa el-Fnaa
Close to Majorelle Gardens and Marrakech Plaza, Riad Elsagaya provides free continental breakfast, a terrace and laundry facilities. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in a massage or a body scrub. The on-site restaurant offers breakfast, lunch and dinner.
You'll also find perks such as:
  • An indoor pool and a children's pool
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and tour/ticket information
  • Luggage storage, a front desk safe and a 24-hour front desk
  • Concierge services, laundry services and multilingual staff
Room features
All guest rooms at Riad Elsagaya include comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers

Languages

Arabic, English, French

Property amenities

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM
  • A restaurant

Things to do

  • 24-hour pool access
  • Children's pool
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Massage
  • Turkish bath

More

  • 2 floors
  • Building

Room amenities

Bedroom

  • Pillowtop mattress

Bathroom

  • Hair dryer on request
  • Partially-open bathroom
  • Shower
  • Towels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Check-out

Check-out before 1:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 25 per person, per stay. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Elsagaya
Elsagaya Marrakech
Riad Elsagaya
Riad Elsagaya Marrakech
Riad El Sagaya Marrakech
Riad El Sagaya Hotel Marrakech
Riad Elsagaya Riad
Riad Elsagaya Marrakech
Riad Elsagaya Riad Marrakech

Frequently asked questions

Does Riad Elsagaya have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is available 24 hours a day.

Is Riad Elsagaya pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Riad Elsagaya?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at Riad Elsagaya?

Checkout is at 1:30 PM.

Does Riad Elsagaya provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person, one-way fee applies.

Where is Riad Elsagaya located?

Located in Medina, this riad is within a 15-minute walk of Place Bab Doukkala and Majorelle Gardens. Jemaa el-Fnaa and Marrakech Plaza are also within 1 mile (2 km).

Riad Elsagaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 43 reviews" "
Rating 8 - Good. 19 out of 43 reviews" "
Rating 6 - Okay. 12 out of 43 reviews" "
Rating 4 - Poor. 3 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Riad tucked into the busy streets.
Everything about this Riad was very nice. The staff were by far the best part, as they were very nice and helpful. The rooms were well-kept, although the pictures posted on the booking sites are not quite accurate. Some lead you to believe there is more space in the rooms than there really is. I understand space is at a premium at these Riads, and that this size is the standard, but the pictures depict rooms as being larger than they really are. Just be prepared! Overall though, the stay was very nice.
Stayed 5 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Quite and nice. Breakfast included but same everyday.

8/10 Good

Alison, Virginia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful riad, poor customer service
Our first 2 nights were in Touaregs, a large, clean room, well worth the price, but a bit noisy. We left for a 3-day tour & then returned for a final night at the riad. Sindibad is a small 2nd-floor room that smelled of mold, but it was quieter. We changed our original reservation through hotels.com, but when we arrived we accidentally paid for an extra night. When we realized our mistake, we asked Barak for a refund. He said he "didn't get any email from hotels.com"; we provided the confirmation emails to show we had made the change in advance. Barak simply shrugged & never offered up a solution. Eventually I asked if we could have a dinner at the riad to compensate the overpayment. Thankfully Barak agreed. The evening prior to our tour, we asked Youssef if we should do anything to ensure we could have breakfast before we left at 8am. He said to just come downstairs whenever we were ready. At 7a no one was to be seen; at 730 we decided to go into the kitchen ourselves & found some bread & butter. The noise seemed to have woken Barack up. He didn't offer anything. We asked for some jam & juice, which was provided the prior morning. He replied with "breakfast service does not start until 8." We told him we had informed Youssef of the situation; he gave us the requested items. More customer service blunders ensued; we never asked for anything out of the ordinary. Barak's poor service was to the point where we'd recommend staying elsewhere to avoid the frustration.

8/10 Good

Wolfie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice area....
nice area as long as you have gps on your phone to get back without exiting the area

8/10 Good

Marco, Vancouver, BC

Liked: Staff & service, room comfort
Great staff and service
It is amazing the fact that just behind the entrance door of the Riad the environment changes. The owner/manager was very helpful and friendly and took all the necessary time to inform us and guide us about the destination. I firmly recommend this property

10/10 Excellent

Fred, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely quiet oasis
A lovely quiet riad, quite a way out from the centre but that gives you a great walk through the souks to get there. Although the rooms are small, the rooftop terrace more than makes up for it, with lots of space to sit and relax.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great building service but not well located
Lovely building, confortable and clean rooms, very good service. However the surroundings are quite tricky.

4/10 Poor

Marc, London

Disliked: Staff & service, property conditions & facilities, room comfort
Character Yes, a hotel...no!
I am by no way a fierce critic, and I would not normally bother to write a review but there were a few niggling things regarding this property that I feel I should make people aware. I visited in December and at night it gets cold, the rooms open directly to the open air courtyard there is no heating in the rooms and they charge you extra to rent a tiny electrical heater that I literally had to position next to my feet (fire risk) to keep to some level of warmth. The windows and doors to my room were hardly secure, more like wooden air vents and my lock was practically falling off. I had a lovely huge jacuzzi bath - It did not work and the hot water would only last to fill it about 3 inches! wifi did not work in the room, you have to go out to the courtyard to recieve reception and it is then very intermittent. You have to knock the door to come in from teh street there is no key to get in, sometimes you are waiting a very long time. I was advised it would be 6% extra to pay by credit/debit card, and this was a bank fee, not theirs. I accept this is as fine, but it should be made clear on the hotels.com website, the guy on reception did not seem to get this, when I suggested this! I did bring these issues up with them, no effort was made to remedy it, and no alternative room was offered with a better lock, It was only 2 nights so i thought I would just put up with it!

8/10 Good

Andy, Glasgow, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad El Sagaya in Marrakech Medina
To find the hotel it's best to get a taxi and have a written note of the address as many taxi drivers were unaware of the location. Once there, it's a genuine oasis of calm in a pretty hectic and bustling neighbourhood of the Medina. It's only a short walk to the souks and Djeema El Fna, as well as Gueliz and the Majorelle Gardens. The staff were friendly and polite and although the group I was with spoke almost exclusively English, they were attentive and couldn't have done more to help. The owner does speak great English but with limited French and a little patience on both sides, you can easily understand/be understood by all staff. The rooms were really clean and comfortable and the Riad is a prime example of it's type. The roof terrace is a great place to catch some sun or relax with a quiet drink (bring your own) in the evening. It's worth remembering that this isn't a 5* hotel so the pool is pretty small and there are no TV's in the room but if you want to stay someplace authentic and in the heart of the Medina then I really couldn't recommend the hotel more highly.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
bad stay
First of all i've like to note that the fee noted at hotels.com isn't the fee you'll end up paying because the hotel will charge you with some extra taxes (somewhat 25 % of the price on hotels.com). Off course it's our problem as the buyer of such a stay to note the text with little letters, but i've never experienced such extra taxes before and found it disgracefull. The staff was nice enough, but not really good at english which would have helped a lot. When asked about what to see outside Marrakesh, which in itself is an absolutely horrible city which we're never going back to, we were just refered to some board with a small variety of tours which we found somewhat expensive and inadeccuate. We ask the hotel staff where they normale are going when then go for a picknick and with what kind of transport and so on, but again there just refered to the board. well, in the end we took a 2 day trip to the city Essaouri, which is a much nicer city, because we couldn't stand marrakesh any longer, but when we came back to this riad, someone had taken a s**t in our toilet and the s**t was actually still in the toilet and absolutely unflushably because of it's huge size! we ovbiously complained and got to change room for that last night. our room was the smallest of their rooms and it had no window, and even though we were the only guests in the riad we were not allowed to change room, only if we'd pay more. The aircondition in our room was airconditioning, it was just one of those propel-things, and it was half broken so it made a lot of noise which made it dificult to sleep. the breakfast was pretty standard, some morrocan pancakes, a bit a bread and some tea and juice - i guess it was fine. the riad in itself is nice, especially the court-yard with the small pool. But a minus is that the owner's son lives in the room just next to the pool and some off the days he had the telly going extremely loud while he himself was out taking a dip in the pool or resting in the courtyard - just a small annoyance, but it all adds up. Overall my view of the riad could be twisted a bit towards all the negatives because of the fact that my girlfriend and I absolutely hated marrakesh as a city. If you expect to find a cheaper and closer destination, as a european, than india - then don't. You'll end up questioning yourself why you like india, and that bracked of countries, but still dislike this one. even despite our resentment of the city I think that all the facts I've been able to add up about the riad makes it for a pretty bad review and I'll advice anyone who wants to go there to be aware of the extra charges they'll put on you.