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Reviews of Dar Hanane

3.5 out of 5
Dar Hanane
9 Derb Lalla Azzouna, Medina, Marrakech

Reviews

9.6

Exceptional

Rating 10 - Excellent. 30 out of 39 reviews" "
Rating 8 - Good. 8 out of 39 reviews" "
Rating 6 - Okay. 0 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Nice property.
Stayed 7 nights in Mar 2023

10/10 Excellent

Bettina

Stayed 2 nights in Nov 2022

10/10 Excellent

Salma, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was by far the best during our 14 days across Morocco. It's situation in the old Medina - an absolute oasis in the hustle and bustle. The property is a gem and the staff are absolutely wonderful. Mohamed the manager was so helpful and welcoming, and the chef is a gem with the food so good we just did not get to go out at all to eat.
Stayed 2 nights in Sep 2022

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was clean. Close to shops and tourist attractions.
Stayed 3 nights in May 2022

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dar Hanane Well Worth a Visit!
Dar Hanane was a well run, 4 star Riad with comfortable quiet rooms, excellent food, a very caring and competent staff that will help you with all aspects of your journey, including excellent recommendations for restaurants arranging tours and even lodging in nearby towns. I cannot say enough about Mohamed and the others at Dar Hanane who helped make our stay in Marrakech very special! Thank you again.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

4/10 Poor

Juliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Shar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible! They would always serve us fresh breakfast and have hot Moroccan tea for us after a long day of exploring. Mohamed was amazing- he helped us get around the city. And the rest of the staff is super kind. The one thing that I wish was different was the location of the hotel - its very hard to find it in between of hustle bustle of the souks. We got ripped off by our cab driver from the airport and got dropped off in the middle of nowhere and were forced to follow a random stranger who in return asked us money for it. Would definitely recommend a airport transfer.
Stayed 2 nights in May 2019
Response from General Manager, Pure Riads on 29 Jul 2019
Thank you for your rating of your stay. We are happy to hear you enjoyed your time and would agree that it is advisable to book the airport transfer directly with us as it includes a luggage handler who will escort you to the riad.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the market. Staff was very helpful and hospitable.
Stayed 1 night in Jun 2019
Response from General Manager, Pure Riads on 29 Jul 2019
Thank you for the kind feedback

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad - beware agressive self appinted guides
Dar Hanane is in a side alley just outside the main souk. That makes it more peaceful. It's a calm cool oasis inside allowing you to leave the air con off in daytime temperatures of 40C. Beware of local youths offering to help you find it then insisting on a large tip. Though well travelled we found this intimidating.
Stayed 2 nights in May 2019
Response from General Manager, Pure Riads on 28 May 2019
Dear David, thank you for taking the time to review your stay. We are very pleased to hear that you appreciated the tranquillity of Dar Hanane. The self appointed guides as you so eloquently put it are definitely not to be encouraged and any larger tip demands should be declined. It is due to guests giving in to tip demands that these kind of youths (sadly) see an opportunity in tourists, throughout all of Marrakech.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from General Manager, Pure Riads on 26 May 2019
Thank you for taking the time to rate your stay at Dar Hanane. We are glad to see you rate it highly. Mohamed and the other staff will be happy to welcome you back in future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad - Definitely worth a visit
Highly recommended. Lovely Riad with excellent staff. The meal we had there was the best we had in Marrakesh. Can’t praise this place highly enough.
Stayed 4 nights in Apr 2019
Response from General Manager, Pure Riads on 7 May 2019
Dear Paul, thank you for the positive feedback. We shall be sure to let our assistant manager, Mohamed, and his team know.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Dar Hanane was the perfect place to stay in Morocco! It was walking distance to all of the major tourist spots and the local food and activities were incredible. The staff at Dar Hanane was kind and hospitable; always making sure we were comfortable and satisfied with our stay.
Stayed 4 nights in Apr 2019
Response from General Manager on 27 Apr 2019
Thank you very much for your kind feedback. We are happy to hear our assistant manager and the rest of our staff were there to help.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful riad in the heart of the Medina
Dar Hanane is wonderful. They are very flexible and relaxed and very accommodating. The aesthetic is understated and beautiful.
Stayed 2 nights in Apr 2019
Response from General Manager on 27 Apr 2019
Thank you, we are pleased to hear that our assistant manager, Mohamed, and his team were accommodating and you appreciated the style of our riad.

10/10 Excellent

Carole, London UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, possible to walk everywhere. Friendly, helpful staff. Well maintained in a simple stylish Morroccan way.
Stayed 3 nights in Mar 2019
Response from General Manager, Pure Riads on 28 Apr 2019
Thank you, your feedback is much appreciated and we are happy to hear you enjoyed your stay.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from General Manager, Pure Riads on 28 Apr 2019
Thank you, we are delighted to have received such a positive rating.

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tranquil and peaceful inside, and we feel safe. The room is quite spacious and the whole place smell like a spa facility. The roof top terrace is a must visit, we had breakfast and dinner there. Really enjoyed it.
Stayed 2 nights in Feb 2019
Response from General Manager, Pure Riads on 28 Apr 2019
Thank you for sharing your experience and highlight of your stay with other travellers.

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Dar Hanane was impeccable. They told us everything we needed to know to make our way around Marrakech and went above and beyond in every way.
Stayed 3 nights in Dec 2018

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad manager was very good at providing maps and directions for the area around the riad. He was also very helpful in giving ideas for area activities, day trips and restaurants. Our room in the riad was comfortable and the roof top terrace was wonderful.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staff, great view from the terrace, nice quiet part of the medina. Not that great a breakfast
Response from Kerstin Brand - Manager - Pure Riads on 3 Apr 2018
Thank you for reviewing your stay and letting us know that you enjoyed the location as well as the tranquility of the riad.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
This was a great Place to go. The staff was very halpful and Pleasant.It was realy clean We are realy happy to have stayed there.The loction is ideal to Explorer Marrasche.
Stayed 7 nights in Feb 2018
Response from Kerstin Brand - Pure Riads on 3 Apr 2018
Thank you very much for your feedback. We are pleased to hear that you enjoyed your stay at Dar Hanane and found the location ideal.

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was Excellent!
Stayed 3 nights in Dec 2017

10/10 Excellent

martha, edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and staff
Hospitality was amazing during our stay- very generous and caring staff. Mohamed and Aziz are the best hosts ever! Nothing was too much trouble for them. Loved the Hotel, it's calm and relaxed and just stunning. Especially the views from the roof terrace. A small piece of magic in Marrakech. Can't wait to come back.

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très joli riad, très bien situé (quartier Ben Youssef dans la Medina, à la sortie des souks). L'hébergement est très propre, le personnel absolument adorable (surtout avec les enfants !), la terrasse est très belle le matin au lever du soleil et le petit déjeuner est excellent. Petits bémols : la rue qui donne sur le riad n'est pas la plus sûre / propre (problème rencontré avec des enfants agressifs juste devant la porte du riad), et certaines chambres peuvent être un peu bruyantes. Nous recommandons cependant !
Stayed 6 nights in Nov 2023

10/10 Excellent

genta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 5 nights in May 2023

10/10 Excellent

Torgeir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alors que l’on se déplace dans les ruelles de la médina, on découvre en entrant un endroit charmant et au calme
Stayed 1 night in Apr 2019
Response from General Manager on 27 Apr 2019
Merci beacoup

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from General Manager on 27 Apr 2019
Thank you for the excellent rating

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lite som att vara hemma borta
Det här är ett mycket trevligt litet riad i en av de mer fattiga områdena i Medinan. En del skriver att det känns osäkert på kvällen och det tyckte inte vi. Men då området är fattigare så är det självklart att det finns fler försäljare eller människor som söker din uppmärksamhet. Vi fick en mycket bra genomgång av staden och vad vi ska tänka på när vi kom. Rummet var fint och närheten till öppna spisen gjorde att vi spenderade många kvällar och mornar framför brasan. Bra takterrass med möbler. Vi kände flera gånger att vi var som hemma på det här stället. Rekommenderas.
Stayed 2 nights in Feb 2019

10/10 Excellent

court

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic service. Extremely friendly staff. Bathroom a little cold at this time of year,
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad situé juste à coté de la maison de la photographie, dans la médina. Chambre très agréable, la salle de bain un petit poil en dessous en terme de qualité. Patio et pièces communes ont beaucoup de charme. Point très positif: la terrasse avec sa vue sur les toits de Marrakech, un régal pour le petit déjeuner le matin. Le personnel est adorable, Mohammed à l'écoute des besoins.
Stayed 3 nights in Dec 2018
Response from Management, Pure Riads on 28 Dec 2018
Merci pour vos commentaires et vos commentaires positifs à propos de notre Assistant Manager sur place

8/10 Good

Aline, Marrakech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon riad personnel à l’écoute qui vous donne pleins de renseignements sur les activités à faire si vous le souhaitez. Excellent petit déjeuner Situé à une quinzaine de minutes à pied de la place
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, les petits déjeuner sont excellents et les repas commandés à l’avance très copieux et très bons.
Stayed 4 nights in May 2018
Response from Management, Pure Riads on 24 Jun 2018
Merci beaucoup

10/10 Excellent

Götz, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditionelles schön renoviertes Riad
Super für ein verlängertes Wochenende; geschmackvoll renoviert, gutes Frühstück, gute Tips für die Stadt (wie bewege ich mich wohin); Ein optionales Abendessen ist entspannt auf der Dachterasse zu bekommen; Sehr freundliches Personal; Lage in der Nähe des Gerberviertels; alle Souks sind gut zu Fuss erreichbar. Wir haben die entspannte Atmosphäre und insbesondere die Dachterasse nach der eher hektischen Stadt sehr genossen.
Stayed 3 nights in Apr 2018
Response from Kerstin Brand - Manager, Pure Riads on 4 May 2018
Danke Götz! Es freut uns sehr zu hoeren, dass es euch bei uns gut gefallen hat und wir bedanken uns fuer die Rezension die fuer andere Urlauber auch sehr hilfreich ist. Mit freundlichen Gruessen Pure Riads Management

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5% Aufpreis bei Zahlung mit Kreditkarte!
Alles gut - Zimmer im 1. Stock etwas laut - Schade war, dass wir beim Zahlen 5% Aufpreis hatten, da wir mit Kreditkarte bezahlt haben.
Response from Dar Hanane Management on 1 May 2018
Lieber Martin, herzlichen Dank fuer Ihr Feedback, es freut uns zu hoeren, dass Ihnen der Aufenthalt gefallen hat. Es ist korrekt das Kreditkartenzahlungen leider einen Aufpreis von 5% haben.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente riad con magnífica atención
Excelente atención del personal, sus recomendaciones de lo mejor, tanto para lugares a visitar como para restaurantes.
Response from Kerstin Brand - Manager, Pure Riads on 5 Apr 2018
Gracias por tus comentarios positivos. Nos complace que haya apreciado los consejos y recomendaciones que ofrece nuestro personal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war ein wunderbarer Aufenthalt! Das Team war sehr freundlich und zuvorkommend.
Stayed 5 nights in Nov 2017
Response from Kerstin on 30 Nov 2017
Herzlichen Dank, dieses freut uns sehr zu hören. Wir hoffen Sie besuchen uns wieder. Mit freundlichen Grüßen, Management & Team Hanane