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Reviews of Be Live Collection Marrakech Adults Only - All Inclusive

5 out of 5
Be Live Collection Marrakech Adults Only - All Inclusive
Lot B6, Zone de Zahrat Annakhil, Marrakech

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 219 reviews" "
Rating 8 - Good. 71 out of 219 reviews" "
Rating 6 - Okay. 27 out of 219 reviews" "
Rating 4 - Poor. 7 out of 219 reviews" "
Rating 2 - Terrible. 7 out of 219 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great and it was value for money
Stayed 5 nights in Feb 2024
Response from Public Relations on 29 Apr 2024
Dear Amanda,On behalf of the entire team at Be Live Collection Marrakech Adults Only.We would like to thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our facilities and found your stay to be a good value for money. Providing excellent amenities and ensuring our guests feel they have received value for their investment is always our priority.We look forward to welcoming you back in the future for another enjoyable stay.Best regards,

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staff , good food
Stayed 4 nights in Mar 2024
Response from Public Relations on 26 Mar 2024
Dear Lee Batten,Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our helpful staff and delicious food. It's always our aim to ensure our guests have a memorable experience with us.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this property is lovely it also comes with a very expensive price tag.
Stayed 2 nights in Mar 2024
Response from Public Relations on 8 Mar 2024
Dear Sharon,Thank you for taking the time to share your thoughts with us. We're thrilled to hear that you found our property lovely! We understand that our rates may appear high, and we appreciate your honesty in bringing this to our attention.We strive to provide exceptional service and amenities that reflect the value of our offerings. While we may not always meet every budget, we're committed to ensuring that every guest enjoys a memorable experience during their stay with us.We hope to have the opportunity to welcome you back in the future.

8/10 Good

Marshalee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff was great.I enjoyed my stay but the food was awful not enough selection and some tasting very terrible.
Stayed 3 nights in Feb 2024
Response from Public Relations on 22 Feb 2024
Dear MarshaleeWe are delighted to hear that you enjoyed the stay with us and thank you for taking the time to share with us your feedback following your stay among us.The satisfaction of our customers is our priority, and we pleased that we have been able to meet your expectations.Please Be sure that we took notes of your remarks and we invite you to check back often so we can demonstrate you that we strive to make our customers enjoy a 5-star holiday.We hope to welcome you again to the Be Live Collection Marrakech Adults Only to prove to you that we are really passionate about customer service.Best regards,

6/10 Okay

Yewande

Liked: Cleanliness
Stayed at the hotel for 3 nights. It’s not far from the airport.
Stayed 3 nights in Dec 2023
Response from Public Relations on 17 Dec 2023
Dear Yewande.Thank you so much for choosing Be Live Collection Marrakech Adults Only, and taking the time to share your generous comments following your recent stay among us.We are very pleased to know that the service we offer met your expectations. Positive feedback such as yours is always motivating us to continue to strive for excellent service.Thank you once again and we are looking forward to welcoming you back soon!Best regards.

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Super clean, amazing staff. Food was great, rooms were comfortable. All we could have asked and hoped for in a resort.
Stayed 5 nights in Nov 2023
Response from Public Relations on 16 Nov 2023
Dear Kristen ,Thank you so much for taking the time to share with us your experience at Be Live Collection Marrakesh Adults Only.It is indeed a pleasure to read your excellent comment about facilities and services offered. Also, we are delighted to know you had an amazing experience and we were able to deliver to you the Be Live service standards we pride ourselves on.We look forward to the pleasure of welcoming you back to our hotel.Best regards,

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great selection of food in the restaurants👍 The restaurant staff were always very attentive. The activity staff were lovely & great fun, as a consequent, we joined in sooooo many activities, which we don’t normally do!! Thank you everyone at Be-Live xx
Stayed 7 nights in Sep 2023
Response from relation public on 18 Oct 2023
Dear Gary.Thank you so much for choosing Be Live Collection Marrakech Adults Only, and taking the time to share your generous comments.We are happy you had an enjoyable stay and pleased that our hotel staff made a favorable impression for good customer service.Your highest rating is very much appreciated, and we are delighted that you would stay with us again!Thank you for you love and support.Best regards.

10/10 Excellent

Yehuala

Liked: Cleanliness, staff & service, property conditions & facilities
The best all inclusive hotel
Stayed 10 nights in Oct 2023
Response from relation public on 18 Oct 2023
Dear Yehuala.On behalf of the entire team Be Live Collection Marrakech Adults Only. We would like to thank you for your very kind review about our hotel. It gives us great pleasure to read your positive comments.We are delighted to read that you had an enjoyable and comfortable stay with us and that our facilities met all of your expectations.Rest assured that we will certainly share your lovely words with the entire team.Best Regards,

10/10 Excellent

Fatiha Regrag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We want to thank all stall
Stayed 1 night in Oct 2023
Response from relation public on 10 Oct 2023
Dear FatihaThank you very much for having selected Be Live Collection Marrakech Adults Only as your hotel for the recent trip and for this beautiful review.Be assured that it was a real pleasure to welcome you among us. our team is really glad that you enjoyed your stay at the hotel .We truly hope to have the pleasure to welcome you again soon.All the team send you its warmest regards

10/10 Excellent

Jordy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from relation public on 3 Oct 2023
Dear Jordy.Thank you very much for having selected Be Live Collection Marrakech Adults Only as your hotel for the recent trip that you undertook to Marrakech.We hope to see you again very soon in our beautiful establishment.Warm greetings,

10/10 Excellent

Olivia

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very quiet resort. Some areas under construction. Staff was wonderful! Free transportation to market.
Stayed 4 nights in Sep 2023
Response from relation public on 20 Sept 2023
Dear OliviaIt gives us so much pleasure to read of your wonderful experience whilst staying at Be Live Collection Marrakech Adults Only.Your compliments about us are valuable to us and be assured that our team have been informed of your positive feedback. Our guests’ satisfaction is our number one objective and our team works on every detail to make your experience memorable and unique.We hope to have the pleasure of welcoming you again.Best regards,

6/10 Okay

Latasha Nicole

Liked: Cleanliness
Stayed 6 nights in Jul 2023
Response from relation public on 30 Aug 2023
Dear Latasha,Thank you for taking the time to share your mark about your recent experience at Be Live Collection Marrakech Adults Only.We strive to ensure that the experience of each of our customers is maintained at the highest level.We hope that on your future visits you will have the opportunity to try out more of the facilities we offer.Sincerely,

8/10 Good

Phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent, varied and with a mix of local and international cuisines. Property was clean and well maintained throughout. Free shuttle service to Marrakesh, about 25 minutes or so, was excellent and an easy way to see the city. Staff are hit and miss, some are great and very friendly, attentive and can't do enough for you. Some are overly formal, blunt in some cases and unhelpful. On bars and towards end of meal times staff were short so getting some things could be slow. Cutlery for instance, or coffee at breakfast. Pool bar is great, but for some reason only ever has 1 member of staff which causes very slow service at busier times. Overall, we were very happy with the hotel and would recommend for the all inclusive relaxation with an opportunity to visit Marrakesh should you want to.
Stayed 6 nights in Jun 2023
Response from Relation Public on 19 Jun 2023
Dear Valued Guest , We would like to thank you for posting your such nice comments about your experience at Be Live Collection Marrakech Adults Only.It is indeed a pleasure to read your positive and detailed comment about facilities and all the offered services. Also, we are delighted to know we were able to deliver to you the Be Live Collection Marrakech Adults Only service standards we pride ourselves on.Thank you for bringing some points to our attention and please be informed that we take very seriously your remarks, to improve our services.We are grateful for your support and hope that we may have the pleasure of welcoming you again.Warm Regards,

10/10 Excellent

Tochukwu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money paid
Stayed 3 nights in May 2023
Response from Relation Public on 31 May 2023
Dear Tochukwu.We would like to thank you for sharing with us your recent experience at our hotel, it is an honor to welcome you at Be Live Collection Marrakech Adults Only.We are happy to hear that you enjoyed your stay with us. It makes us glad to know that the service provided during your stay lived to your expectations. We extend you our sincerest regards and look forward welcoming you back very soon during your next visit to Marrakech.Sincerely,

10/10 Excellent

Victoria

Stayed 1 night in May 2023
Response from Relation Public on 17 May 2023
Dear Victoria.Thank you very much for having selected Be Live Collection Marrakech Adults Only as your hotel for the recent trip and for the good mark concerning your stay .Be assured that it was a real pleasure to welcome you among us. our team is really glad that you enjoyed your stay among us .We truly hope to have the pleasure to welcome you again soon.All the team send you its warmest regards.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, staff and excellent food
Stayed 5 nights in May 2023
Response from Relation Public on 16 May 2023
Dear Michael.Thank you for your recent stay at Be Live Collection Marrakech Adults Only and the time that you have spent sharing your experience with us.We are delighted to learn that you had a fantastic holiday with us and enjoyed all our facilities and services. We really look forward to the pleasure of welcoming you back to our hotel.Best regards,

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and the staff are fantastic. Very peaceful and beautiful gardens and pool area. It is in the middle of nowhere! There is a free shuttle to the medina which is fantastic. The food is not great and the drink options are very limited - the cocktails are very weak and poor quality. The staff are incredibly friendly and lovely, especially if you attempt to say a few words in Arabic. Overall we had a lovely relaxing stay but were disappointed with the food and drink - a bit tricky when it is All Inclusive and no other options.
Stayed 7 nights in Mar 2023
Response from Relation Public on 4 Apr 2023
Dear AmandaThank you so much for taking the time to share with us your experience at our Be Live Collection Marrakech Adults Only Hotel.It is indeed a pleasure to read your excellent comment about facilities and services offered. Also, we are delighted to know you had an amazing experience at our hotel and we were able to deliver to you the Be Live Collection Marrakech Adults Only service standards we pride ourselves on.Be sure that we have noted your remark and we will review with the respective team for further improvements.We look forward to the pleasure of welcoming you back to our hotel.Warm regards,

8/10 Good

Katy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is spotless, it is located in a remote area so if you want to go anywhere you will have to take a taxi, or use the free shuttle into Marrakech, but we knew this when we booked and wanted to be out of the City and enjoy tranquility. The bedroom was again spotless, great size and the bed super comfortable. The pool areas are great, plenty of beds, one pool is lively and the entertainment is based from there, the other is quieter. The Spa is well served and the treatment options extensive, I can honestly say that the masssge I had there was the best I have ever experienced! The food is of great quality and variety in the buffet restaurant. We didn’t get to eat in the Al a carte but heard good things. The snack bar was of poor quality when we ate there, and the service poor. The burger was not cooked through and the chicken sandwich tasted of tuna and likely to have been sliced using a dirty knife. The service is the one thing that lets the hotel down and sets it aside from other 5 star hotels. The staff are not very attentive, often ignoring you when you want to order a drink at the dinner table and on one occasion, the waiter cleared our table when my Husband and I went to get dessert. I understand that some guests are rude (and drunk) and I didn’t see much evidence of tipping going on but there is no excuse for rudeness in hospitality. Overall, a good stay, would consider returning but just be mindful of inferior service.
Stayed 3 nights in Mar 2023
Response from Relation Public on 31 Mar 2023
Dear Katy.We are very grateful that you took some time to leave us a review about your recent stay.Detailed feedbacks such as yours allow us to review the global quality of service we offer to our guests, and improve our services. be sure that we are pleased to read that you enjoyed all the facilities but the matters you have raised do not reflect the standards of quality we implement on a daily basis.Your review will be shared with our management team so we can focus on ensuring we maintain the high standards you expect as our guest.We hope that you will consider returning, allowing us the opportunity to provide you a perfect experience at the Be Live Collection MarrakechSincerely,

8/10 Good

Dennis, Northwood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value service and facilities.
Stayed 3 nights in Mar 2023
Response from Relation Public on 29 Mar 2023
Dear Dennis.First of all, we thank you for taking the time to share your opinion on expedia and for choosing the Be Live Collection Marrakech Adults Only for your vacation.What a pleasure to read that your stay at our hotel went wonderfully well and that you enjoyed all of our services.We look forward to welcoming you on your next visit very soon.Warm greetings,

4/10 Poor

Barron

Travelled with family
I just wasn’t impressed with the hotel. Not horrible but just kinda blah. The room was ok as well as the hotel grounds. More wide open spaces with little foliage to give character. Disappointing beverage choices for the all inclusive package. Food was decent but not overly impressive. I was expecting 4 star plus. It’s more like 3 star so if you’re looking for close to 5 star this is not it.
Stayed 3 nights in Feb 2023
Response from Relation Public on 26 Feb 2023
Dear BarronThank you for taking the time to write your comments on expedia.com following your recent stay at the Be Live Collection Marrakech Adults Only.We are disappointed to read you were not satisfied with our service and would like to sincerely apologize if we let you down on this occasion. Normally our service is exceptional with a high standard of customer care.be assured that we have taken good notes of your remarks and will follow up with the concerned managers to avoid future occurrences.We do hope we will have the opportunity to welcome you back in the future and prove to you that we can serve you better.Warm regards

6/10 Okay

Ramandeep

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A good hotel, but could do much better.
The hotel is accredited as 5 star. However, the facilities are a bit shabby for a 5 star hotel. Apart from the main lobby area, lobby bar, buffet restaurant/ breakfast area, the communal areas were in need of some maintenance. For example, there was no light outside our suite. The light being motion activated was not working. The corridor to our room was very dark in the evenings with the light only coming from an adjacent light that we activated by walking past our room in the dark. We stayed in a suite, which was very spacious, clean and modern. The bed was comfortable and there was climate control A/C with cable TV. The staff were not especially friendly and not attentive. We booked a taxi transfer from the airport through the hotel via email. We were collected by a driver. We were later informed that we must pay the driver in cash. We then had to exchange some GB pounds to pay the driver in Moroccan Dirhams. This was inconvenient as we expected to pay using our credit card. We booked another transfer back to the airport. We exchanged some cash and were told to pay the hotel staff. When we arrived at the airport to leave, the driver told us to pay him. We had to remonstrate with him and eventually resolved the issue by the driver calling the hotel. This was not professional. We stayed as all inclusive guests with our breakfast, lunch and dinner meals included together with our drinks. The food provided was of reasonable and variable quality. A disappointed stay.
Stayed 4 nights in Feb 2023
Response from Relation Public on 24 Feb 2023
Dear RamandeepThank you very much for having selected Be Live Collection Marrakech Aduls Only as your hotel for the recent trip that you undertook to Marrakech.We are disappointed to read you were not satisfied with our service and would like to sincerely apologize if we let you down on this occasion. Normally our service is exceptional with a high standard of customer care.Be assured that we have taken good notes of your remarks and will follow up with the concerned managers to avoid future occurrences.We do hope we will have the opportunity to welcome you back in the future and prove to you that we can serve you better.Warm regards.

6/10 Okay

Emma

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Ok stay - this is not a 5 star hotel
Ok stay. Certainly not a 5-star hotel which was very disappointing. Customer service needs work, some staff members were incredibly rude. Requested a twin room on booking, turned up to a double and was challenged when asked to move, Not what i expect from a customer service perspective. A lot of food was inedible at the buffet so ate out most nights. Marrakech in general was beautiful, and exceeded all expectations.
Stayed 5 nights in Feb 2023
Response from Relation Public on 24 Feb 2023
Dear Emma.Thank you for having stayed at Be Live Collection Marrakech Adults Only and sharing your comments with us. Your comments are extremely important as they provide a motivation for continuous improvement. We look forward to welcoming you for your next stay at Marrakech so you can have a better experience among us.Best regards,

10/10 Excellent

sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family weekend getaway
Very nice hotel with excellent staff. The facilities are excellent. One criticism... a better choice of vegetarian food would be good, the choices available were scattered among the other dishes with mixing of spoons, which is far from ideal
Stayed 4 nights in Jan 2023
Response from Relation Public on 1 Feb 2023
Dear SanjayWe would like to thank you for taking the time to share with us your detailled comment following your stay at our hotel Be Live Collection Marrakech Adults Only .The hotel’s staff is always doing the best they can to ensure that the guests live a magnificent experience during their stay with us. Rest assured that your kind words are shared with the entire team.Be assured that we have taken good notes of your remarks and suggestion and will follow up with the concerned managers.We look forward to the pleasure of welcoming you back again.Warm regards,

8/10 Good

Mehdi

Stayed 2 nights in Jan 2023

4/10 Poor

Ruby

8/10 Good

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, staff is extremely friendly, food is good, we had a very nice stay. We enjoyed the animations around the pool and massages at the spa.
Response from Relation Public on 10 Jan 2023
Dear Eva,Thank you so much for taking the time to share with us your experience at our hotel Be Live Collection Marrakech Adults Only.It is indeed a pleasure to read your positive and detailed comment about facilities and all the offered services. Also, we are delighted to know we were able to deliver to you the Be Live Collection Marrakech Adults Only service standards we pride ourselves on.We really look forward to the pleasure of welcoming you back to our hotel.Best regards,

8/10 Good

Kwame

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good holiday, good hotel
Good all inclusive hotel. Bar could do with staying open till 2am, other than that, no complaints, staff are very friendly and professional.
Stayed 2 nights in Dec 2022
Response from Relation Public on 19 Dec 2022
Dear Valued Guest , A very warm thank you for your generous comment following your stay with us.We are delighted to read that you had an enjoyable and comfortable stay with us and that our facilities met all of your expectations.Rest assured that we take our guests' remarks very seriously . We look forward to welcoming you back at the Be Live Collection Marrakech Adults Only.With best regards,

8/10 Good

Jacqui

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Complex was lovely and quiet. Food was very much the same every day .
Stayed 7 nights in Sep 2022
Response from Relation Public on 11 Oct 2022
Dear Valued Guest , We sincerely thank you for this superb review on Expedia following your last stay at our Be Live Collection Marrakech Adults Only. Be sure that we have noted your remark and we will review with the respective team for further improvements.On behalf of team, we hope to have the thrill to welcome you back another time in our property. Cordially,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is lovely. It's very clean, the staff are very friendly & helpful , rooms are well maintained, spacious & have aircon. Fridge, hairdryer, patio, plenty of sockets & separate bath & shower. Perfect hotel if you want to relax as it's out of town. There's entertainment every night but it's mostly just chilled music until 10pm then sometimes a bit livelier, was expecting more engaging entertainment at night given there's absolutely nothing else to do in the evening after eating unless you get the free shuttle bus into Marrakech centre. Then it's mayhem, busy, noisy but lot's of fun ! I would recommend this Hotel if you're looking for a very relaxed stay but it's location doesn't really allow for evening walks outside, nor is there anywhere to walk to within half hour anyway. But yes, the Hotel & staff are very good 👍
Stayed 10 nights in Aug 2022
Response from Relation Public on 24 Aug 2022
Dear Beverly.Thank you for taking the time to share your thoughts on our Be Live Collection Marrakech Adults Only hotel. We are happy to read that you appreciated the hotel as well as the helpfulness and professionalism of our staff. We would also like to thank you for the remarks you have made to us; We appreciate having you as our guest, and we look forward to your return visit at Be Live Collection Marrakech Adults Only. Best Regards,

8/10 Good

Shane

Liked: Cleanliness, staff & service
It’s a nice enough property. However, it’s not 5 star. It’s very dated and at best 4 star. Buffet food is very average indeed. Lots of choice but always the same and pretty basic. Room was nice but again, it’s not 5 star as you can see the hotel needs upgrading in areas and tidied up. Staff are lovely, super helpful and it’s busy. But, bit of a time warp as it feels like going on holiday in the 80s.
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Maaria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern property with good facilities
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exactly as described. Rooms near the bar can be a little noisy until the bar closes so make sure you request a room away if you like early nights. Food is good with plenty of choice. Staff are very accommodating and friendly, although the manager does need to give his supervisors a boot up the bum as they often have the waiters and servers running around like headless chickens when they do very little. They could muck in and help which would give far better service to customers.
Stayed 4 nights in Mar 2020
Response from Mounia on 13 Mar 2020
Dear Guest, Thank you for leaving a review for the Be Live Collection Marrakech Adults Only. We are dedicated to exceeding our guests’ expectations, and nothing is more rewarding than getting reviews like yours. We have passed along your kind comment to our staff, and hope to welcome you back soon . Sincerely,

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2020
Response from Mounia on 11 Mar 2020
Dear Guest, Thank you for sharing with us your feedback after your stay among us in Be Live Collection Marrakech Adults Only Hotel. Rest assured that we will be passionately waiting to receive you back again really soon. Warm regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Paid for a swim up room and was put in a room at the end of the block which only got the sun from 3pm-5pm I think these rooms should be a choice and at a lower cost ! I was poured a glass of wine in the restaurant with my meal and still had half a glass when I’d finished the meal so went to take it with me to the lobby bar and head waiter came running out to me shouting you can’t take that glass over there it made me feel like I was stealing the drink.
Stayed 6 nights in Feb 2020
Response from Mounia on 20 Feb 2020
Dear Guest, We would like to thank you for taking the time to write a review about your experience at our Be Live Collection Marrakech Adults Only hotel. However, we are sorry to read that the service was not up to your expectations. Please be assured that we take your comments regarding loud music into consideration during the evenings. Again we thank you for your loyalty. We kindly ask you to believe in the expression of our best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. All the staff were friendly and helpful. The food was excellent and varied. There were two pools one with music and a quiet one so something for everyone. The hotel, room and grounds were spotless. Younes the concierge organised a couple of trips for us and was excellent. We had a great holiday, many thanks.
Stayed 5 nights in Feb 2020
Response from Mounia on 15 Feb 2020
Dear Guest, Thank you very much for taking the time to share with us your review following your stay at Be Live Collection Marrakech Adults Only Hotel. We're delighted to know that you had a good stay with us at our property and that you appreciated our hotel, and our staff. We look forward welcoming you back in our hotel very soon. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and modern with a lovely relaxed feel and nothing was too much trouble
Stayed 4 nights in Jan 2020
Response from Mounia on 31 Jan 2020
Dear Guest, We highly appreciate you having taken the time to share your valuable comment with us. We are thrilled that our staff did their best to serve you and to make sure that you spent a great moment between us, our aim is to create long term relationships with our guests and your feedback is therefore incredibly motivating for us all. We sincerely thank you again for your time to leave a feedback. We are looking forward to welcoming you back here soon. Sincerely.

10/10 Excellent

Musaalamari, Buffalo ny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best it’s amazing especially the worker and the food is amazing
Stayed 6 nights in Jan 2020
Response from relation publiques on 21 Jan 2020
Dear Musaalamari, Thank you very much for taking the time to share your experience with us at our hotel Be Live Collection Marrakech Adults Only. We are delighted to read that you had enjoyed your stay with us. Rest assured that we shared your beautiful words with the entire team. It will be our pleasure to welcome you again at our hotel. Warm regards,

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020
Response from Mounia on 21 Jan 2020
Cher Client, Nous sommes ravis de lire votre satisfaction sur notre établissement et vous remercions d'avoir pris le temps de partager votre enthousiasme. Nous espérons avoir le plaisir de vous accueillir prochainement à nouveau au sein du Be Live Collection Marrakech Adults Only. Meilleures salutations

6/10 Okay

Simon

Stayed 2 nights in Dec 2019

10/10 Excellent

Carolyn, Hailsham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and grounds amazing , spa well organised and inexpensive. Bus to Médina daily
Stayed 4 nights in Dec 2019
Response from Relations publique on 6 Jan 2020
Dear Guest, Thank you for choosing the Be Live Collection Marrakech Adults Only to spend your vacation. We are happy to learn that you have spent a great stay with us and that you enjoyed the quality of our services. However, our main goal is to guarantee an unforgettable moment in joy and good humor to our beloved customers. We thank you for your trust and hope to see you again soon at our hotel. Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Mounia on 28 Dec 2019
Dear Guest, We thank you very much for choosing our Be Live Collection Marrakech Adults Only Hotel. What a pleasure to know that we had the chance to welcome you between us at Marrakech! We are delighted to read that you enjoyed the hotel services. It will be our pleasure to welcome you back again. Best regards,

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019
Response from Mounia on 28 Dec 2019
Cher Client, Merci d'avoir choisi Be Live Collection Marrakech Adults Only pour y passer vos vacances. Soyez assuré que ce que vous avez vécu ne reflète pas nos normes de service et merci de nous contacter sur rrpp.marrakech@belivehotels.com pour nous informer sur votre soucis. Notre objectif est d'offrir une hospitalité de haute qualité à chaque client, tout au long de son séjour. Nous espérons vous accueillir à nouveau! Sincères salutations,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I've ever stayed in. It is clean and comfortable, the staff are very friendly and helpful and the food and drink is of a good standard. The hotel also put on a free shuttle bus to and from the city centre, which is a nice touch. The bedrooms are spacious, with complimentary toiletries and water. There is a main buffet restaurant, a snack bar, a bar that serves wonderful cocktails, a sports bar and a pool bar. I will definitely be back
Stayed 2 nights in Nov 2019
Response from Relations publique on 5 Dec 2019
Dear Guest, Thank you so much for taking the time to write a comment about your experience in our hotel Be Live Collection Marrakech Adults Only. It is a pleasure to know that you appreciate all our services. We appreciate having you as our guest, and we look forward to your return visit. Thank you again for your amazing review. Warm Regards,

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
management and staff have a take it or leave it attitude, no sense of customer service
Stayed 3 nights in Nov 2019
Response from Relations publique on 5 Dec 2019
Dear Guest, Thank you very much for taking the time to write such a comment following your stay with us. We care passionately about our guests ’feedbacks and remarks, in order to improve the quality of our service. We certainly hope that we will have the pleasure to welcome you again in the future to witness our improvement. Best regards.

6/10 Okay

Sergej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Mounia on 17 Nov 2019
Dear Sergej, We would like to thank you for taking the time to give us this pleasant review, we are delighted to read that you had enjoyed your stay with us. Rest assured that we shared your beautiful words with the entire team. It will be our pleasure to welcome you again at our hotel Be Live Collection Marrakech Adults Only. Warm regards,

2/10 Terrible

Sharon

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019
Response from Mounia on 3 Nov 2019
Cher Client, Nous vous remercions pour votre visite chez nous à l'hôtel Be Live Collection Marrakech Adults Only et d'avoir pris le temps pour nous donner cet excellent score. Nous espérons vous accueillir à nouveau parmi nous. Chaleureuses salutations

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that there was 1 quiet pool area and 1 more lovely pool area, so you can choose which you prefer. Also, as it’s an adults only resort it generally felt quieter and really caters for adults.
Stayed 6 nights in Oct 2019
Response from Mounia on 31 Oct 2019
Cher Client, On behalf of the entire team Be Live Collection Marrakech Adults Only. We would like to thank you for your very kind review about our hotel and for choosing it for choosing Marrakech. It gives us great pleasure to read your positive comments. Thank you for complementing our resort and all the services offered. It is wonderful to know that the standards of excellence we thrive to attain are recognized. Rest assured that your kind words are shared with the entire team. We take your heart very seriously your remarks. Thank you once again and we are looking forward to welcoming you back soon! Sincerely