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Reviews of The Town House - Adults Only

2 out of 5
The Town House - Adults Only
Calle Alderete 7, Marbella, Andalucia

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 121 reviews" "
Rating 8 - Good. 17 out of 121 reviews" "
Rating 6 - Okay. 1 out of 121 reviews" "
Rating 4 - Poor. 4 out of 121 reviews" "
Rating 2 - Terrible. 1 out of 121 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Myron, CAMBRIDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful
Stayed 4 nights in May 2024
Response from The Town House Team on 11 May 2024
Dear Myron, Thank you again for choosing us for your stay in Marbella and for your kind review. It was a real pleasure to welcome you to The Town House. Kind regards, The Town House Team

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was the only thing that’s was sub par with our stay.
Stayed 5 nights in Mar 2024
Response from The Town House Team on 27 Mar 2024
Dear Marco,Thank you for your kind review. We took note about your comment.We wish to welcome you again soon.Kind regards,The Town House Team

10/10 Excellent

Paul Elliott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and room we stayed in were beautiful. The staff extremely friendly. Good-old fashioned service where they show you to your room rather than tell you to take the lift and its the third room on the right. Lovely breakfast buffet to start your day.
Stayed 4 nights in Feb 2024
Response from The Town House Team on 10 Mar 2024
Dear Paul, Thank you again for choosing us for your stay in Marbella! We highly appreciate your kind words regarding our hotel, staff and the breakfast. It was a real pleasure to have you as our guest! We look forward to be welcoming you soon again to our boutique hotel. Receive our kindest regards, The Town House Team

10/10 Excellent

Seda

Stayed 1 night in Nov 2023
Response from The Town House Team on 14 Feb 2024
Dear Seda,Thank you for your review!

10/10 Excellent

Markos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Marbella everyone was super friendly and nice this my second time staying at this hotel and I’ll be coming back. ❤️
Stayed 3 nights in Nov 2023
Response from The Town House Team on 30 Nov 2023
Dear Markos, Many thanks for choosing our boutique hotel for your stay in Marbella again. We are truly honored to receive such a good feedback, which definitely motivates us to work restlessly for providing the best to our guests. You will always be most welcome to The Town House ! We wish to see you again soon! Kindest regards, The Town House Team

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a GREAT hotel! I loved it! Great location and beautifully appointed! It’s quite luxurious at a budget price. I would definitely stay here again!
Stayed 1 night in Nov 2023
Response from The Town House Team on 10 Nov 2023
Dear Kathy, Many thanks for choosing our boutique hotel for your stay in Marbella. We are truly honored to receive such a good feedback, which definitely motivates us to work restlessly for providing the best to our guests. You will always be most welcome to The Town House ! We wish to see you again soon! Kindest regards, The Town House Team

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely find for my husband's birthday. The staff were all extremely friendly and very helpful. We loved the breakfast too.😊
Stayed 1 night in Oct 2023
Response from The Town House Team on 31 Oct 2023
Dear Catherine, Many thanks for choosing our boutique hotel for your stay in Marbella. We are truly honored to receive such a good feedback, which definitely motivates us to work restlessly for providing the best to our guests. You will always be most welcome to The Town House ! We wish to see you again soon! Kindest regards, The Town House Team

10/10 Excellent

Wynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from The Town House Team on 27 Oct 2023
Dear Wynn,Thank you for your review!Kind regards

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great service! Very well balanced breakfast in the morning and the staff awesome! Luis
Stayed 3 nights in Oct 2023
Response from The Town House Team on 10 Oct 2023
Dear Luis, Many thanks for choosing our boutique hotel for your stay in Marbella. We are truly honored to receive such a good feedback, which definitely motivates us to work restlessly for providing the best to our guests. You will always be most welcome to The Town House ! We wish to see you again soon! Kindest regards, The Town House Team

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly, helpful staff and comfortable accommodation
Stayed 4 nights in Sep 2023
Response from The Town House Team on 29 Sept 2023
Dear Stephen,Thank you for choosing The Town House and your kind review.We are looking forward to welcome you again!Kind regards,The Town House Team

10/10 Excellent

Emilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful. Patricja and Melisa were especially helpful. They helped us find free parking in the area and book beds at a beach club as well as allowed for a checkout an hour later. It was wonderful having breakfast included and being able to have it outside in the courtyard. We were very happy with our stay and only wish we had more than 2 days.
Stayed 2 nights in Sep 2023
Response from The Town House Team on 27 Sept 2023
Dear Emilia, Many thanks for choosing our boutique hotel for your stay in Marbella. We are truly honored to receive such a good feedback, which definitely motivates us to work restlessly for providing the best to our guests. You will always be most welcome to The Town House ! We wish to see you again soon! Kindest regards, The Town House Team

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facility with very friendly and helpful staff. Great location to see the city.
Stayed 4 nights in Sep 2023
Response from The Town House Team on 6 Sept 2023
Dear Michael, thank you for staying with us and your kind words! We are happy to know you had a fulfilling experience with us. Wishing to welcome you back for another outstanding experience, The Town House Team

10/10 Excellent

Oliver

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little hotel. Really beautiful. We booked 2 rooms for a couple and a friend. The couple had a lovely double with a little balcony. The friend had a great room in the roof with a massive roof terrace that we all used for drinks in the evening. The manager Patricia was so friendly and really helpful. The rest of the 3 members of staff were equally great. By the end of the trip they really felt like friends. We would recommend this hotel to anyone, and have already suggested it to our parents.
Stayed 2 nights in Aug 2023
Response from The Town House Team on 17 Aug 2023
Dear Oliver, thank you for staying with us and your kind words! We are happy to know you had a fulfilling experience with us. It is truly rewarding to know you had a really nice and comfortable stay, as we try to exceed our guests expectations everyday. Wishing to welcome you back for another outstanding experience, The Town House Team :)

8/10 Good

Adam, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from The Town House Team on 17 Aug 2023
Dear Adam,Thank you for choosing The Town House and for your review!We wish to welcome you again!Kind regards,The Town House Team

10/10 Excellent

Iona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this lovely little spot was amazing! Quaint, quiet, charming, beautiful staff, magical! Would stay here again!
Stayed 3 nights in Aug 2023
Response from The Town House Team on 14 Aug 2023
Dear Iona, Thank you so much for your feedback and you rating! We always try to do our best in creating an unforgettable experience for each of our guests and we highly appreciate knowing that we did that with your stay. We look forward welcoming you again into our home, The Town House Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Town House Team on 11 Jul 2023
Gracias por su reseña!

10/10 Excellent

martin

Stayed 1 night in May 2023
Response from The Town House Team on 18 Jun 2023
Dear Martin,Thank you for staying in The Town House and for your kind review. The Town House Team

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the lobby and room was filled with strong smell from scented candles which I had an allergic reaction to. I notified the staff about this and requested a refund and I would go to another hotel but they refused to do so. However they did make a effort and removed the candles which was helpful and appreciated making the stay enjoyable
Stayed 4 nights in Feb 2023
Response from The Town House Team on 5 Mar 2023
Dear Peter, many thanks for your staying with us and your kind words. We are happy to know you had a fulfilling experience with us. Wishing to welcome you back for another outstanding experience, The Town House Team

10/10 Excellent

Natasha

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful hotel
Fabulous stay, a lovely boutique hotel in the heart of old Marbella. Would definitely go back.
Stayed 2 nights in Feb 2023
Response from The Town House Team on 14 Feb 2023
Dear Natasha, Many thanks for your staying with us and your kind words. We are happy that you enjoyed your stay at The Town House. Nevertheless, knowing that you liked the hotel, motivates us to improve our service to you and our facilities every season. Looking forward to your return to our property, The Town House Team

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Marbella Old Town
Perfect central accommodation, room’s quirky and came with all amenities. Friendly staff with Patricia taking the honors.
Stayed 1 night in Nov 2022
Response from Patrycja on 20 Nov 2022
Dear Brian, many thanks for your staying with us and your kind words. We are happy to know you had a fulfilling experience with us. Your feedback, being marked with 10, means a lot to us. It is truly rewarding to know you had a really nice and comfortable stay, as we try to exceed our guests expectations everyday. Wishing to welcome you back for another outstanding experience, The Town House Team

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Town House is a unique boutique hotel in the heart of the old town, Marbella. Our room was spacious and tasteful. there was a fridge, tea making facilities, a lovely welcome tray. and a good shower. The staff were very friendly and obliging. There are complimentary towels for the beach. There is a nice buffet breakfast with cereals, meats, cheese, fresh bread, toast and much more. I would recommend this hotel and intend to return myself. Visited October 2022 Oh, and my evening glass of wine was delicious.
Stayed 2 nights in Oct 2022
Response from Patrycja on 13 Oct 2022
Dear Vicky, Many thanks for your staying with us and your kind words. We are happy that you enjoyed your stay at The Town House. Nevertheless, knowing that you liked your room, enjoyed breakfast, evening wine and you find our staff friendly and obliging, motivates us to improve our service to you and our facilities every season. Looking forward to your return to our property, The Town House Team

8/10 Good

Rodolfo, Guatemala City

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location. Very nice hotel. Bed and pillow could do better
Stayed 2 nights in Sep 2022
Response from Patrycja on 6 Oct 2022
Dear Rodolfo,Thank you for your review! We look forward welcoming you again in The Town House!The Town House Team

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
It was small only 9 rooms but the hotel was in a perfect Place close to everything the breakfast was awesome as much as you wanted the rooms were very quaint a little small but beautiful & the staff was fantastic always smiling & ready to give information gifts were given on arrival, during & departing I would return to this hotel for sure
Stayed 3 nights in Sep 2022
Response from Patrycja on 30 Sept 2022
Dear Gloria, Many thanks for your staying with us and your kind words. We are happy that you enjoyed your stay at The Town House. Nevertheless, knowing that you liked our breakfast, rooms and you find our staff kind and smiling, motivates us to improve our service to you and our facilities every season. Looking forward to your return to our property, The Town House Team

10/10 Excellent

mitchell

Stayed 5 nights in Sep 2022
Response from Patrycja on 28 Sept 2022
Dear Mitchell,Many thanks for your staying with us and your kind review. We are happy that you enjoyed your stay at The Town House. Looking forward to your return to our property, The Town House Team

10/10 Excellent

Blanca

Stayed 2 nights in Aug 2022
Response from The Town House Team on 30 Dec 2022
Dear Blanca, Many thanks for your staying with us and your kind review. We are happy that you enjoyed your stay at The Town House. The Town House Team

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were excellent. Staff was always very personable and personal. The hotel is convenient to the old town, shopping, taxi stand and the promenade. Being in Marbella Town, it was also central to getting to beaches on both sides of it. The hotel was veey well designed. I just wish it was more social than it appeared it might be, with people gathering there for drinks. Also, the room was a bit like a “cave” with a long sloping ceiling (not as much my taste). Not a lot of natural light coming in. Overall, the positives definitely outweighed negatives!
Stayed 6 nights in Aug 2022
Response from Patrycja on 18 Aug 2022
Dear Nicholas, Thank you for such a wonderful feedback! All our team is really much looking forward to your next stay in our lovely hotel! Our kindest regards, The Town House Team

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent small hotel in old town Marbella, with breakfast served in the pedestrianised square outside. Rooms are large, air conditioned and well decorated. Staff are really helpful. Short walk to dozens of nice restaurants. No pool, but there are plenty of good (free) beaches between Marbella and Puerto Banus, between 10 and 90 mins walk away. The hotel provides beach towels and sunbeds can be hired on the beach for between 7 and 25€ per day depending on location. Hotel-organised taxi transfer from airport is a good idea as the square outside is pedestrianised and if you don’t speak fluent Spanish it is difficult describing how to access it! Their €75 from Malaga is also a better rate than an airport cab or an Uber.
Stayed 4 nights in Aug 2022
Response from Patrycja on 7 Aug 2022
Dear Andrew, Thank you for such a wonderful feedback! We are so happy to receive such thoughts from you regarding our staff, rooms and location. Having had a comfortable stay into our home means that we managed to create the experience you were looking for when choosing us for your stay in Marbella and we could not be happier about it. All our team is really much looking forward to your next stay in our lovely hotel! Our kindest regards, The Town House Team

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
It was a very nice, quaint property. Very central location. Clean, cosy and comfortable with very nice spanish decor and architecture. Very much enjoyed our stay and would stay there again. Recommend this property more for adults not so much for families.
Stayed 1 night in Jul 2022
Response from The Town House Team on 20 Jul 2022
Dear Elizabeth, Thank you for such a wonderful feedback! We are so happy to receive such thoughts from you regarding our hotel and its location. All our team is really much looking forward to your next stay in our lovely hotel! Our kindest regards, The Town House Team

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in perfect location
Lovely stay at a lovely hotel with a real charm. The charm is a combination of the well decorated hotel and the staff.
Stayed 2 nights in Jul 2022
Response from The Town House Team on 18 Jul 2022
Dear Morten, Thank you for such a wonderful feedback! We are so happy to receive such thoughts from you regarding our staff and hotel. All our team is really much looking forward to your next stay in our lovely hotel! Our kindest regards!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a charming hotel in the Old Town of Marbella. The included breakfast is excellent and the staff are friendly and helpful.
Stayed 2 nights in Jun 2022
Response from Patrycja on 14 Jun 2022
Dear Guest, Thank you for such a wonderful feedback! We are so happy to receive such thoughts from you regarding our hotel, staff and breakfast. Having had a comfortable stay into our home means that we managed to create the experience you were looking for when choosing us for your stay in Marbella and we could not be happier about it. All our team is really much looking forward to your next stay in our lovely hotel! Our kindest regards, The Town House Team

10/10 Excellent

alicia

Stayed 1 night in May 2022
Response from The Town House Team on 30 Dec 2022
Dear Alicia,Thank you for your review!

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night, really friendly staff, comfy bed, and the terrace was lovely
Stayed 1 night in Apr 2022
Response from The Town House Team on 27 Apr 2022
Dear Joel, Thank you for such a nice review! We wish to welcome you again in the future! Kindest regards!

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Very small with very personalized service. Great location and an excellent breakfast!
Stayed 2 nights in Feb 2022
Response from Patrycja on 16 Feb 2022
Dear Helen, thank you so much for your kind words! We were very happy to have you in our home. Looking forward to welcome you again in the future. Kind regards, The Town House team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Fantastic location right in the old town but not too noisy. Reception were great and helped us with booking parking, transfers and tickets to Caminito del Rey. Marked down for eco friendliness because you have to waste so much water running the taps before you get any hot water.
Stayed 6 nights in Nov 2021
Response from Delia S on 21 Nov 2021
Dear John, It feels fantastic to know that we managed to create such a wonderful experience for you! We highly appreciate your kind words and we really much look forward welcoming you again to our boutique hotel:) Kindest regards, Delia

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Central
Great place right in the center of old town Marbella, just a 1 minute walk to Plaza de los Naranjos. The room is a bit dated, but I think that’s the whole appeal of the place. Perfect central location, right in the middle of everything. Nice staff.
Stayed 1 night in Jul 2021
Response from Delia S on 15 Aug 2021
Dear Brian, Thank you for your kind words. We highly appreciate your thoughts and wish to welcome you again into our boutique hotel, in the heart of Marbella, in the nearest future! Looking forward to your next stay with us, Customer Care / Delia

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Very cute, ideally located next to old town and near the beach
Stayed 1 night in Jan 2020
Response from The Town House Team on 30 Dec 2022
Thank you for your review!

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We booked the room Lovers retreat. We had he following issues: 1- the bed was too small for 2 people to sleep in 2 - the ceiling is designed to fall towards the floor, so the person on the left side of the bed has no room to move 3- no side tables 4- the window in the bathroom cannot be opened, otherwise the hot and dirty air from the building's air conditioners' drains comes into the room.
Stayed 4 nights in Sep 2019

10/10 Excellent

Ann

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location perfect for everything and staff very helpful
Stayed 3 nights in Oct 2019
Response from The Town House Team on 17 Oct 2019
Dear guest, We are thrilled to hear you had a pleasant stay in our boutique hotel especially because of our location in the heart of The Old Town of Marbella and that you found our staff very helpful. We look forward welcoming you again into our home.

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Owners, The Town House on 10 Sept 2019
Thank you for this maximum rating, we appreciate it a lot!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and chic place with fabulous staff. We had initially booked a room for one night, but then couldn’t help extending it to the second night. You reach the old town alleys (super beautiful) by a one-minute walk. Overall, the Town House is a must-stay hotel and I will go back a thousand times
Stayed 2 nights in Aug 2019
Response from Owner, The Town House on 26 Aug 2019
Thank you so much for this rating and for these wonderful words, this feedback really honors us. We are very happy we could offer you a great experience. Looking forward to having you with us again.

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Owner, The Town House on 26 Aug 2019
Thank you for the maximum rating, we really do appreciate it.

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Owner, The Town House on 15 Aug 2019
Thank you a lot for this rating! much appreciated

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Owner, The Town House on 28 Jun 2019
Thank you for this maximum rating, really appreciate it

10/10 Excellent

Di, Kettering

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel in the best part of Old Marbella town. Good breakfast, comfortable beds and huge gin and tonics - what’s not to like!! Close to lots of good restaurants, excellent shopping and only a couple of hundred metres from the beach. Would highly recommend. *****
Stayed 3 nights in Apr 2019
Response from The Town House, Owner on 2 May 2019
Hello Di, what a great feedback!!! what's not to like?:)) Thank you sooo much for this rating, we really appreciate you taking the time to write a few words and we are happy you liked it. Looking forward to your coming back with us!

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from The Town House, Owner on 22 Apr 2019
Thank you very much, really appreciate this rating!!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing find
Amazing small boutique hotel in a great location. Very focused and helpful staff with great attention to detail and comfort. Wonderful antique furnishings combined with modern conveniences. The kind of place you leave feeling better for the experience.
Stayed 1 night in Jan 2019
Response from Owners, The Town House on 9 Jan 2019
Hi Robert, On behalf of all team here at The Town House I thank you for your wonderful words, we are feeling very honored and proud to have succeeded in offering such a great experience to you. Thank you again, looking forward to your next stay, you are now part of our family and you will be always welcomed at The Town House Marbella.

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service
Very friendly staff. Great location. Excellent breakfast. Quiet.
Stayed 2 nights in Dec 2018
Response from Owners, The Town House on 28 Dec 2018
Dear Dennis, Really appreciate your rating, thank you very very much for this great feedback. Looking forward to welcoming you back to The Town House soon!

10/10 Excellent

Raeph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, the hostess was amazing!!!
Stayed 1 night in Oct 2018
Response from Owners, The Town House on 5 Nov 2018
Thank you Raeph, we very much appreciate your feedback and we are happy you enjoyed your stay with us. Looking forward to having you again here with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greatly surprised by how beautiful the hotel is and how helpful and friendly the staff was. They were genuine and we were very satisfied. Best stay ever.
Stayed 2 nights in Oct 2018
Response from Owners, The Town House on 24 Oct 2018
Thank you so much for this review, much appreciated, this makes us work even harder to ensure a better service to you, our dear guest. Thank you again