Exterior
Check availability

Reviews of A Casa dei Gonzaga

A Casa dei Gonzaga
Via Bettinelli 29, Mantua, MN

Reviews

8.4

Very good

Rating 10 - Excellent. 76 out of 192 reviews" "
Rating 8 - Good. 83 out of 192 reviews" "
Rating 6 - Okay. 22 out of 192 reviews" "
Rating 4 - Poor. 6 out of 192 reviews" "
Rating 2 - Terrible. 5 out of 192 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel! It’s quiet, in front of the train station, and the most important: there’s AC!!!
Stayed 1 night in Aug 2023
Response from Staff on 9 Sept 2023
Dear Judy,thank you very much for taking your time to write such a lovely review about your recent visit in Mantova. We are very happy, that the Hotel with its facilities and services was up to your satisfaction and that you enjoyed your stay.Thank you again for taking the time to share your comments and feedback with us, we hope to have the pleasure of welcoming you back soon. Best regardsStaff

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was across the street from the train station so very convenient. Felt relatively safe all the time. I just liked walking back to the hotel at night with someone, Quaint cool city center area i’d nearby 10 min walk. Staff was helpful and friendly. Mantova is lovely
Stayed 1 night in Jul 2023

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mantua Melody
The hotel is right across the street from the train station, so it’s very convenient. The staff were friendly and helpful. Unfortunately, the elevator only goes up to the 2nd floor, and we had to climb one flight of stairs to get to our room. Request a room on a lower level if you don’t want to climb. The bed was firm, small refrigerator, good hot water and WIFI. Mantua is great!
Stayed 1 night in Sep 2019
Response from mnholiday on 17 Oct 2019
Dear Guest, thank you for your review. We are happy that you enjoyed your stay, please visit us again. Best regards

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not ideal but liveable
Had a lot of trouble finding the entrance to the hotel, much later realizing that you have to enter through a an entirely different hotel to check in. The first room I was put in was entered through an open courtyard. The AC struggled to make a dent in the Italian summer heat. That night when I went to go to sleep there were tiny bugs ALL over the bed and pillows. I have experience with bed bugs and I'm 99% sure they were NOT bed bugs, but they appeared to be some kind of tiny mite, looked like lint until they moved. I called the front desk and they moved me to a room inside the hotel itself, which I suspect was actually the hotel on the door. I appreciated the change in rooms but it was 1am at that point and I'm surprised I was still charged for the night. Once moved the hotel was pleasant enough but left a bad taste in my mouth overall. Right across the street from the train station which is convenient but the area isn't great and a lot of questionable characters hang out the street. Can't say I would recommend for a young woman traveling alone like myself.
Stayed 2 nights in Jun 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller cycling Italy
Very comfortable room, accommodating staff, great location for sight seeing. Very good value for money
Stayed 1 night in Apr 2019
Response from mnholiday on 1 May 2019
Dear Patricia, thank you for your review and the nice words about our accomodation. If you like good photo spots, we suggest you a nice walk along the lakeside which is just 10 mins away from our location. Looking forward to your next stay, Best regards

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just look for the ABC Hotel's front desk to check in. The room we got was surprisingly nice, across the main courtyard and in a separate building that had another external entrance. WiFi code only good for 3 devices. The room had the tallest armoire I had ever seen. There was a sign in the bathroom saying they'll charge extra if towels are used to wipe off makeup, which stains the towels. They provided facial tissues, which I thought was a nice touch. Convenient location for train travels.
Stayed 1 night in Mar 2019
Response from Guest relation on 6 Apr 2019
Dear Michael, many thanks indeed for your good comments following your recent stay with us. We are particulary pleased that you enjoyed the service you received throughout the hotel. It is a pleasure to read how highly you valued our great location. We do hope to welcome you back very soon again. With kind regards.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great treatment
The staff is helpful, kind, gentle and smart. I really enjoy how I was treated....
Stayed 1 night in Jan 2019
Response from The management on 22 Jan 2019
Dear Carlos, many thanks indeed for your comments following your recent stay with us. We are particulary pleased that you enjoyed the service you received throughout the hotel. Our team consistently makes every effort to provide an excellent service to all our guests. Many thanks again. Best regards.

10/10 Excellent

FIONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel close to historic centre.
Comfortable hotel, close to the historic centre and very handy for the train station. It’s a bit of a sprawling affair and seems to be several hotels combined. Check-in instructions could have been clearer, but once found, reception was helpful and check-in was efficient. Breakfast was an optional extra, that I perhaps should have taken since there was a shortage of cafés in the immediate area. The room and en-suite were clean, comfortable and practical.
Stayed 4 nights in Dec 2018
Response from Responsabile relazioni con la clientela on 17 Dec 2018
Dear Fiona, many thanks indeed for your lovely comments following your recent stay with us. We are particulary pleased that you enjoyed the service you received throughout the hotel. The location is very convenient. Close to railway station, but an easy walk into historic center. We do hope to welcome you back to Mantova in the near future. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from mnholiday on 11 Oct 2018
Gentile Cliente, grazie per il suo punteggio. Speriamo di averla nuovamente come nostro ospite, Cordiali saluti

8/10 Good

Mhairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable room
Large room, nice decor, big bed, nice private facilities, very close to railway station, 10 mins walk from historic centre.
Stayed 1 night in Jul 2018
Response from mnholiday on 13 Jul 2018
Dear Mhairi, thank you for your review and your nice words. We look forward to have you as a guest again, Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from mnholiday on 13 Jul 2018
Dear Guest, thank you for your valued feedback. Best regards

8/10 Good

sonja, dallas texas.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good breakfast. Staff friendly and helpful.
Stayed 1 night in Oct 2017

10/10 Excellent

Diego, Rome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, good value for money
Rooms are spacious and clean. Service is great, staff is very friendly. Location is convenient, close to everything. Perfect value for money.

10/10 Excellent

Fernanda, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but misleading photo and name.
The hotel is directly opposite the station but the map, photo and name meant that we had some difficulty finding it. The hotel is just across the road from the station and the frontage actually says ABC Hotels. We could not get wifi in the room itself, but elsewhere it was fine. The hotel is within 10 to 15 minutes walk of the historic centre. It is comfortable and clean and I would be happy to recommend it.

8/10 Good

Paul, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shhh, Mantova...
What an amazing discovery to find Mantova. Staff very helpful and town not yet overrun by tourists. Lots of history in a place for some peace and relaxation.

10/10 Excellent

Fernando, Brno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station
Nice staff and nice twin room with good facilities (WC). Located near the train station and a short walk to city center. Good breakfast. Good wireless connection is a plus.

8/10 Good

Joe, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find but nice hotel
The hotel is hard to find as there is no sign at the front on the street. You have to look for ABC Hotel and then there is a small sign that says if you want A Casa dei Gonzaga, go to the desk for Hotel ABC. Once you find it, it is quite nice and the accommodations were comfortable.
sign to horel abc

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stop if passing through
Mantova is a small town so you can get around the 'island'on foot easily enough. The hotel is especially convieniant for train travellers at it is directly opposite the station. Perfectly fine budget hotel.

8/10 Good

Anna, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in all respects
As if often the case in Italy, Casa dei Gonzaga is one of several hotels found in this building. I am grateful that a previous review on Expedia noted that the prominent sign outside is for ABC Hotel - if I didn't know that in advance we might still be driving looking for it. We had some local Italian friends meet us there during our stay and they, too, were very grateful that I had told them to look for ABC Hotel. Casa dei Gonzaga is well-run with efficient service both at the front desk and in the breakfast room. One of the hotel staff was particularly kind to wait for us to bring the car around so she could show us how to access the parking lot and to escort us to our room. Our room was very comfortable; the bedroom window even had a screen (not common in Italy). The bedroom was on the small side but it had a small refrigerator, a desk, nightstands with good reading lights, a large armoire and ample floor space. The bathroom was a good size and had a remote-controlled skylight that let in plenty of light. Our room was accessed through an interior courtyard, up a flight of stairs to a shared balcony. We felt very secure and private. Everything was very clean and well-maintained. The breakfast buffet was plentiful and included scrambled eggs and several kinds of cooked meats in addition to the usual assortments of breads, rolls, cornetti, cheese, cold cuts, etc. Once we parked our car, we walked everywhere. Excellent hotel!

10/10 Excellent

Bernhard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zu empfehlen. Gegenüber vom Bahnhof. Nicht weit zur Fußgängerzone, bzw. zur Altstadt. Viele Restaurants in der Nähe.
Stayed 4 nights in Apr 2024

10/10 Excellent

Enrico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Camera molto bella. Zona comoda vicino alla stazione e al teatro, ma degradata. Personale cortese e disponibile.
Stayed 1 night in Feb 2024
Response from Staff on 2 Apr 2024
Gentile Enrico,grazie per le belle parole spese nei confronti della struttura e del personale. Provvederemo a condividere il suo feedback con tutto lo staff.Cordiali saluti

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Elefante camere calde
Stayed 1 night in Feb 2024

8/10 Good

NICOLA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sobrio
Albergo dignitoso e pulito. Per il prezzo proposto esperienza più che positiva.
Stayed 1 night in Jan 2024
Response from Staff on 2 Apr 2024
Gentile Nicola,grazie mille per le belle parole spese a seguito della sua permanenza nella nostra struttura.Cordiali saluti

8/10 Good

Edoardo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Giorgio

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Marco

Travelled with family, Travelled with pets
Disliked: Cleanliness
Il parcheggio era dovuto essere già compreso nel prezzo della camera.Invece 20 euro extra sono disonesti per averli chiesti.
Stayed 1 night in Nov 2023

10/10 Excellent

Maria Grazia

Travelled with group
Pulita e buona colazione
Stayed 1 night in Nov 2023
Response from Staff on 2 Apr 2024
Gentilissima Barbara,grazie per il tempo che ci ha dedicato nello scrivere questa cortese recensione.Cordialmente

8/10 Good

Franz

Travelled with partner
Liked: Cleanliness, staff & service
Zentrums- und Bahnhofsnähe
Stayed 2 nights in Oct 2023

8/10 Good

Brigitte

Travelled with partner
Camera pulita e confortevole con arredo un po’ spartano ma completo di tutto. Peccato per l’assenza totale di panorama (dava sui tetti di un cortile interno) e la finestra del bagno era a 50 cm da un muro, in compenso era silenziosa. Il personale della Reception è stato molto disponibile e cordiale. Ottima la possibilità di parcheggiare la macchina nel cortile interno.
Stayed 3 nights in Sep 2023
Response from Staff on 2 Apr 2024
Gentilissima Brigitte,grazie infinitamente per le belle parole spese a seguito del suo soggiorno.Ringraziandola nuovamente, mandiamo cordiali saluti.

2/10 Terrible

Luca

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale di reception maleducata e poco disponibile
Stayed 1 night in Oct 2023

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zum weiterempfehlen
Stayed 2 nights in Sep 2023

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2023
Response from Staff on 24 Sept 2023
Gentile Alessandra,la ringraziamo per la gentile recensione. Siamo felici di apprendere che durante il suo soggiorno presso la nostra struttura si sia trovata bene. Le porgiamo cordiali saluti.

8/10 Good

Pier Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Staff on 24 Sept 2023
Gentile Pier Luigi,la ringraziamo per la gentile recensione. Speriamo di poterla ospitare nuovamente presso la nostra struttura.Le porgiamo cordiali saluti.

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Staff on 9 Sept 2023
Gentile Leonardo,grazie della recensione e di averci scelto tra tutti gli hotel di Mantova. La ringraziamo di averci dedicato questa recensione e di averci scelto in occasione del suo soggiorno. Ringraziandola di nuovo della cortese e gentile recensione, le porgiamo cordiali saluti

10/10 Excellent

Dario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura in un'ottima posizione, vicino al centro, stazione e piste ciclabili!
Stayed 1 night in Aug 2023
Response from Staff on 9 Sept 2023
Gentilissimo Dario,la ringraziamo di averci dedicato questa bellissima recensione e di averci scelto in occasione del suo soggiorno. Siamo molto felici di apprendere che durante il suo soggiorno presso la nostra struttura si sia trovato bene e abbia avuto modo di trascorrere momenti piacevoli. Ringraziarla di nuovo è veramente il minimo per noi, rivederla al più presto sarà un piacere. Cordiali salutiStaff

6/10 Okay

Leonardo

Travelled with partner
Liked: Property conditions & facilities
Ho trovato una piccola lucertola appena sono entrato in hotel. Non ho capito se la stanza sia atata pulita e riordinata. Perche gli asciugamani li trovati bello stesso posro dove li ho lasciati
Stayed 1 night in Aug 2023
Response from Staff on 9 Sept 2023
Gentilissimo Leonardo,La ringraziamo per averci dedicato parte del suo tempo scrivendoci questa recensione. Siamo estremamente dispiaciuti dei disservizi che le abbiamo causato. Verificheremo subito cosa possa essere successo e cogliamo l'occasione per suggerire ai nostri ospiti di segnalarci sempre qualsiasi tipo di inconveniente in modo da poter intervenire subito. Grazie ancora per la recensione.Cordialmente,Staff

10/10 Excellent

Lorenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In posizione tranquilla , comodissimo per visitare la citta' . Tutto ok
Stayed 2 nights in Aug 2023
Response from Staff on 9 Sept 2023
Gentilissimo Lorenzo,grazie della cortese recensione e di averci scelto tra tutti gli hotel di Mantova. Siamo estremamente contenti di leggere che ha particolarmente apprezzato la posizione della nostra struttura. Ringraziandola di nuovo della cortese e gentile recensione, le porgiamo cordiali saluti

10/10 Excellent

Josef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nostalgische Unterkunft, ziemlich zentral!
Stayed 1 night in Aug 2023
Response from Staff on 9 Sept 2023
Dear Josef,many thanks indeed for your comments following your recent stay with us. We are very happy, that the Hotel with its facilities and services was up to your satisfaction and that you enjoyed your stay.Thank you again for taking the time to share your comments and feedback with us, we hope to have the pleasure of welcoming you back soon. Best regards

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto ok
Stayed 1 night in Jul 2023
Response from Staff on 9 Sept 2023
Gentilissimo Alberto,la ringraziamo di averci scritto questa cortese recensione e di averci scelto in occasione del suo soggiorno. Per noi è motivo di grande soddisfazione apprendere che il soggiorno presso il nostro hotel è stato all'altezza delle sue aspettative. Sperando di averla di nuovo come nostro ospiti, le porgiamo cordiali saluti

6/10 Okay

Nicoletta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Struttura molto comoda per la visita alla città, senza dover usare la macchina. Le stanze pero sono molto piu piccole di quello che appaiono in foto, quasi clsustrofobiche. Il condizionatore il secondo giorno non funzionava e putroppo l'insonorizzazione è assente. Nel nostro caso eravamo esattamente sopra la cucina e la mattina alle 6 eravamo svegliati dai rumori di sistemazione della colazione. Nel complesso non è stato un brutto soggiorno ma rispetto al prezzo ci aspettavamo decisamente un soggiorno migliore. Un pó caro.
Stayed 2 nights in Jun 2023

2/10 Terrible

LUCIA, Padova

Travelled with partner
Disliked: Property conditions & facilities
era presentata una struttura e invece siamo stati sistemati in un'altra decisamente non accettabile
Stayed 2 nights in May 2023

10/10 Excellent

PAOLO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tutto perfetto peccato che il posto auto costa 20€ al giorno
Stayed 1 night in Apr 2023
Response from Staff on 24 Apr 2023
Gentilissimo Paolo,grazie della recensione e di averci scelto in occasione del suo soggiorno.Siamo felici di apprendere che si sia trovato bene e abbia avuto modo di trascorrere momenti piacevoli.In attesa di averla nuovamente come nostro ospite, le porgiamo cordiali saluti.Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bella esperienza
Molto comodo,accanto alla stazione, ma camere rivolte verso il cortile interno e con l'uscita verso il viale principale della città. Personale molto gentile e accogliente, molto disponibili anche nei consigli. Camera pulita, con tutto il necessario, anche due bottiglie di acqua già nel frigo,ma di notte si sentiva russare forte il vicino.
Stayed 3 nights in Jan 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comodità della vicinanza alla stazione e al centro storico, camera ampia e pulita, personale molto disponibile, materassi comodi e confortevoli. Per un lungo weekend a Mantova la consiglio .
Stayed 2 nights in Dec 2022
Response from Staff on 6 Jan 2023
Gentile Laura,grazie della cortese recensione. Per noi è motivo di grande soddisfazione apprendere che il soggiorno è stato all'altezza delle sue aspettative. Rivederla al più presto sarà un piacere.Cordiali saluti.

10/10 Excellent

Massimo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servizio e funzionalità
Ottima esperienza. Servizio impeccabile, informazioni, disponibilità, presenza. Igiene. Camera semplice, ma spaziosa e pulita. Colazione completa e abbondante. 2 bottiglie 50 cl di acqua minerale in frigo gratuite. Posizione ideale:di fronte alla stazione ferroviaria e comoda per arrivare in centro città. Indipendenza negli orari di uscita e di rientro. Buon rapporto qualità/prezzo.
Stayed 1 night in Dec 2022
Response from Staff on 6 Jan 2023
Gentile Massimo, la ringraziamo del tempo che ci ha dedicato scrivendoci questa recensione e per averci scelto in occasione del suo soggiorno a Mantova. Condivideremo la sua recensione con tutto lo Staff che quotidianamente svolge il proprio lavoro con passione e dedizione.Cordiali saluti.

10/10 Excellent

NICOLA

Stayed 1 night in Nov 2022
Response from Staff on 7 Dec 2022
Gentile Nicola,la ringraziamo di averci scelto in occasione del suo soggiorno a Mantova.Ci auguriamo di poterla riavere come nostro ospite.Cordiali salutiStaff