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Reviews of Hampton Inn Mansfield/Ontario

2.5 out of 5
Hampton Inn Mansfield/Ontario
1051 N Lexington Springmill Rd, Mansfield, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 359 reviews" "
Rating 8 - Good. 108 out of 359 reviews" "
Rating 6 - Okay. 35 out of 359 reviews" "
Rating 4 - Poor. 8 out of 359 reviews" "
Rating 2 - Terrible. 5 out of 359 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

We enjoyed our stay, but felt it was a little pricey
Stayed 1 night in May 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rates, good location, bathroom amenities useful,comfortable beds with plush pillows-no complaints. Uncompensated highly recommend this hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lady who checked me in yesterday around 230 was amazing! So friendly & welcoming! Unfortunately I did not get her name!
Stayed 1 night in Apr 2024

10/10 Excellent

Sheila

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and very convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our one night stay. Staff at front desk were welcoming and friendly. Hotel was clean and breakfast was good.
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Clean and staff was very friendly. Could use a little updating/remodeling.
Stayed 1 night in Feb 2024

10/10 Excellent

Racheal

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place for the price. Very happy with the speed of my check in and the room cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Mansfield
Stayed 3 nights in Feb 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazingly kind and helpful
Stayed 3 nights in Jan 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Vince

Stayed 3 nights in Jan 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained with a very friendly and helpful staff. Rooms were clean and comfortable.
Stayed 2 nights in Jan 2024

8/10 Good

Crystal

Liked: Cleanliness, property conditions & facilities, room comfort
Some suggestions
It was mostly nice but we wished the windows would have better insulation to drown out all the highway and street noise. With many cars and trucks that are loud we had 2 sound machines and ear plugs and still could hear all the outside noise. The room didn’t look like it got vacuumed and I think there should have been bigger trash cans in the rooms.
Stayed 3 nights in Dec 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding!!!
Stayed 3 nights in Nov 2023

8/10 Good

Terry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A little dated in furniture and carpeting.
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good location. Close to the ohio Reformatory. I would stay here again
Stayed 1 night in Nov 2023

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Check in nice staff clean property free breakfast would stay again
Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Most friendly staff I have seen in a while
Stayed 2 nights in Nov 2023

8/10 Good

James

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly

Travelled with partner
Everything was fresh and clean. Staff were friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I would like to commend your room cleaner Jen, who saw my wife and I coming down the hall, and held the elevator for us to get there, was extraordinarily friendly and gracious, and who subsequently found, and reported that I had left my rain jacket hanging in the closet. We were both very impressed with her friendly and helpful attitude, even before she turned my jacket in. You should be so lucky as to have an entire staff as professional, courteous, and friendly as Jen!
Stayed 1 night in Oct 2023

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable Stay
Very comfortable stay, had a great dinner at the restaurant right next to the hotel so that was very convenient. There was some room noise, I was woken up around 4am to what sounded like a garbage truck outside, I was on the 2nd floor. Front desk very friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for what I needed it for
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just passing thru.Great stay.
Clean hotel with exceptionally comfortable beds!!Close to many restaurants and freeway.
Stayed 1 night in Sep 2023

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - very close to highway , shopping and restaurants - Great breakfast!
Stayed 1 night in Aug 2023

10/10 Excellent

Julie, Baxter

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean, breakfast is above average, location is good.
Stayed 2 nights in Aug 2023

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location
Stayed 1 night in Aug 2023

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came in for Shawshank Redemption Race
We came into town for the Shawshank Redemption Run (second year in a row) and stayed with you. LOVE your hotel for the clean, quiet rooms and friendly staff. Your breakfast has wonderful options as well. Thank you for making our stay enjoyable (again!). See you next year!
Stayed 1 night in Aug 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

John

Business traveller
Liked: Staff & service
Meh
A little on the grim side—textured walls, popcorn ceiling, views of roof. Friendly staff, convenient, but a tad soul robbing. Oh, no TV signal. I didn't call down to the desk to have that issue resolved, and that's not a deal-breaker, but it contributed to the "meh" impression overall
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful desk clerks and breakfast preparer. Quiet and clean room.
Stayed 2 nights in Jun 2023

10/10 Excellent

STEPHEN

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the hotel room and the fact that it was pet friendly. Close to shopping and family.
Stayed 3 nights in May 2023

10/10 Excellent

Lois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a little dated but clean an comfortable. Hot tub not available . Staff went above and beyond 5 stars for them!
Stayed 1 night in May 2023

8/10 Good

Shawna

Travelled with family
Liked: Cleanliness, staff & service
This was a nice property with food options very close by. Only downside was that the cable for TV was out in our room. When I called the front desk it just rang and rang. The desk clerk may have been checking someone in but you would think they would at least answer and ask you to hold. Other than that, it was clean and the appliances, including heater/AC worked great.
Stayed 4 nights in May 2023

6/10 Okay

Schnell

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room in a quiet location.
Stayed 1 night in Apr 2023

10/10 Excellent

John

Stayed 4 nights in Mar 2023

8/10 Good

Brian

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom smelled musty and like smoke.
Stayed 1 night in Mar 2023

10/10 Excellent

EDDIE, worghington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Denise, Sterling Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person responsible for the breakfast buffet was so nice and helpful. She really made our stay welcoming.
Stayed 2 nights in Feb 2023

6/10 Okay

Christopher

Disliked: Amenities
Stayed 1 night in Mar 2023

8/10 Good

Tammy

Stayed 1 night in Feb 2023

10/10 Excellent

My

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Jan 2023