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Reviews of Oxford Suites Makati

3 out of 5
Oxford Suites Makati
518 P. Burgos corner Durban Streets, Makati

Reviews

6.6
Rating 10 - Excellent. 47 out of 236 reviews" "
Rating 8 - Good. 79 out of 236 reviews" "
Rating 6 - Okay. 39 out of 236 reviews" "
Rating 4 - Poor. 33 out of 236 reviews" "
Rating 2 - Terrible. 38 out of 236 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Trevor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC and hot water had to be restarted. Noise from the street can be heard. Just needs some good maintenance
Stayed 1 night in Mar 2024

6/10 Okay

Rajesh

Business traveller, Travelled with group
Poor maintenance of facility / locker not available / rooms not clean
Stayed 1 night in Feb 2024

4/10 Poor

ke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Miss when it was a " Best Western "
My wife and I have been staying here for years and always loved it . Now , not so much . It is no longer a " BEST WESTERN " affiliated Hotel and you can tell . It appears very run down this time ( first time we have stayed since no longer a Best Western ) We travel out of our way to stay here because we liked it . We will not do that any longer . The staff is still great , courteous hand helpful but the restaurant facility is lacking in comparison to before . Our return stop in Manila will not be at Oxford Suites .
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean spacious room
Stayed 1 night in Jan 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tormod

Stayed 1 night in Nov 2023

8/10 Good

Melvin

Stayed 1 night in Nov 2023

8/10 Good

Guy

Stayed 4 nights in Oct 2023

2/10 Terrible

Bruce, Meriden

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were not as advertised. Rooms were dirty and smelled. Area around hotel were bars and prostitutes. Fiancee felt unsafe and afraid. Stayed about an hour and checked out but front desk wanted to upgrade our room but i refused.

8/10 Good

Paul

Liked: Cleanliness, staff & service
convienence and easy access to surrounding area
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great for the money
Stayed 2 nights in Sep 2023

8/10 Good

Richard

Stayed 2 nights in Sep 2023

8/10 Good

STEPHEN, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location for entertainment.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 6 nights in Aug 2023

4/10 Poor

Bruce

Stayed 2 nights in Aug 2023

10/10 Excellent

James D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 3 nights in Jul 2023

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is outdated, but clean and comfortable
Stayed 1 night in May 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023

8/10 Good

Aniwat, Fort Worth

Stayed 1 night in Mar 2023

10/10 Excellent

Tormod

Stayed 1 night in Feb 2023

10/10 Excellent

Ronald

Stayed 1 night in Feb 2023

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Nov 2022

4/10 Poor

James

Travelled with family
Forgot towels in room!

8/10 Good

Allen

Stayed 6 nights in Oct 2022

8/10 Good

kenneth

Liked: Cleanliness, staff & service, amenities
Everything was good EXCEPT no hot water for shower; lukewarm at best.
Stayed 5 nights in Oct 2022

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Kind polite staff who do all they can to make your stay safe and comfortable. I have booked there meany times and I always go back. The staff are very kind and they treat their guests with the utmost respect. The building and facilities are not 5* but the prices are great and the staff is 5 STARS in every way. So much to see and do in the area. They can help arrange tours and make suggestions for daily outings. Book now, you won’t be disappointed.
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Please Make Sure Rooms Are Cleaned and Sanitized.
Carpet and chair is evidently not clean and full of dirt stains. Also, we noticed that the pillow cases and blankets are not changed because there are also dirt stains. Also felt some itch from time to time from the bed in the middle of our sleep which makes me realize that I got bed bug bites from here during our stay. The hotel is already old and outdated which is not an issue with me at all, but I do hope that the housekeeping and the management make sure that their rooms and facilities are well and properly maintained and cleaned. Sanitation is very very important, so please make sure your guests deserve the best comfort during their stay.
Stayed 1 night in Sep 2022

2/10 Terrible

Michael J

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2022

6/10 Okay

Nanette

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smells, like it hasn't been occupied awhile, need to be freshen up. Bed creeks and lumpy. Tub is clog up. Not a good nite, glad we only stayed for a nite.
Stayed 1 night in Aug 2022

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful.
Stayed 4 nights in Aug 2022

8/10 Good

frank, jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For $35 dollars a night well worth staying here. This is not a hotel exactly but a condominium building with spectacular views of Manila. The elevators are fast and the service good. Right on P. Burgos street and close to all the action. it is an older building but that is a minor distraction Recommend for sure
Stayed 4 nights in Jul 2022

8/10 Good

Rickie

Stayed 3 nights in Jul 2022

10/10 Excellent

joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy accese
Stayed 3 nights in Jun 2022

2/10 Terrible

Rajeev

Stayed 7 nights in May 2022

2/10 Terrible

bill, Upper Chichester

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms had a horrible smell in all of them. We did not stay in this hotel. We immediately left and paid for another hotel. My friend was reimbursed by Agoda because the hotel was shut down the next day.
Stayed 1 night in Apr 2022

4/10 Poor

SUSUMU

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was bathtub, but there was not water stop and hot water was not hot enough. Therefore I could not take bath during my stay. Totally no good. Floor was dirty, need more cleaning.
Stayed 6 nights in Jan 2022

2/10 Terrible

KARYN JAYNE, SINUNUC

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I booked my sister here for her quarantine stay, but the 6days turns out to be 17days of hell .To give a better perspective, I'd site the pros and cons. Pros: Bigger rooms with Balcony, free food, with fridge, no charge for early check in , grab delivery is ok...but thats just it. Cons: -big rooms but dirty -toilet is dirty -no bidet -no free shampoo or anything not even a toilet paper -front desk takes time to answer the phone and not available 24 hrs -if you tested positive with severe symptoms, you'll die on this hotel since no one is there to help you out. -Not worth it for 2,500 per night , better book other 2-3star hotel with cheaper cost without food but better service. - as my sister would describe ti , its 17 days of hell. you'll get stressed out waiting for BOQ you'll get stressed out with this hotel. Our 60K wasted, I regret I booked here, I was under the impression that this is a good hotel since thats what the picture shows.
Stayed 2 nights in Jan 2022

4/10 Poor

Leonardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2021

8/10 Good

Mylene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its fine
Stayed 6 nights in Nov 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old-Dirty. Nasty dirty carpet, cracked & moldy tub.
Stayed 10 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 6 nights in Feb 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities
very poor wifi and no hot water for the bathroom and no towels
Stayed 3 nights in Dec 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2020

6/10 Okay

Michael

Liked: Staff & service
Stayed 4 nights in Mar 2020

2/10 Terrible

richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
I booked for a 9 day stay and after eventually checking in, i checked out 1 hour later. What a disgusting filthy hotel. The room had stains everywhere, carpet, pillows, chairs, worktops. How anyone can stay there is beyond me. The soles of my feet were black after walking around barefoot for 5 minutes. There is a horrible old damp mouldy smell to the room and outside. I was told my booking was non refundable as i didnt book directly with the hotel (i use the word hotel loosely) but i decided it was more beneficial to me and my health that i leave that place as quick as possible. I would love to know what a hotel inspector would make of this place and to see their results of how hygienic it actually is. I think we would be shocked. I urge everyone dont get lured in by the low price. The basics of a hotel is clean and comfortable and that is exactly what this place is not.
Stayed 9 nights in Mar 2020

4/10 Poor

Robert

Disliked: Room comfort
Skip this place
Greeted at the door by a guy with a thermonitor gun taking body temps. Not necessary and invasive. Hot water not consistant. Off and on constantly. Bad neighborhood.
Stayed 2 nights in Feb 2020

4/10 Poor

Don

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Bathroom tub and shower was falling apart. Tub was cracked and shower head was squirting everywhere. Small roaches were running around. Never again will I stay there, yuk!
Stayed 3 nights in Feb 2020

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has seen better days
Smelly room, I stayed on seventh floor aircon black inside ,rundown hotel, Way overpriced
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms in general need a spruce up however have been stsying in this hotel for many years and know what to expect. Good value for money.
Stayed 10 nights in Feb 2020