Executive Club Room | In-room safe, blackout curtains, free WiFi

Reviews of The Manila Hotel

5 out of 5
The Manila Hotel
One Rizal Park, Manila

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1008 reviews" "
Rating 8 - Good. 261 out of 1008 reviews" "
Rating 6 - Okay. 83 out of 1008 reviews" "
Rating 4 - Poor. 31 out of 1008 reviews" "
Rating 2 - Terrible. 26 out of 1008 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities
In need of a serious refurbishment - badged as 5⭐️but it is far from it - seems to cater more for cruise ship guests than residents and facilities poor for the volume of people - we wouldn’t recommend this to our friends and family
Stayed 1 night in Mar 2024
Response from The Manila Hotel Team on 26 Mar 2024
Dear Gordon, We hold ourselves to high standards and always try to provide the best service possible to our guests. Regretfully, on this occasion, we didn't meet your expectations. As your home away from home, our aim is your comfort and well-being so please know that we take your satisfaction seriously. We have reviewed our service standards and procedures to ensure that something like this does not happen again. Despite this, we hope that you will afford us the opportunity to regain your trust and come visit us again. Thank you and stay safe!

10/10 Excellent

Precious Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Manila Hotel Team on 26 Mar 2024
Dear Precious Joy, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

10/10 Excellent

Paul Cayetuna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic! The level of service and care by the staff was beyond reproach! I wholeheartedly would recommend this hotel for a stay in Manila.
Stayed 13 nights in Mar 2024
Response from The Manila Hotel Team on 24 Mar 2024
Dear Paul, Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing you the best service. We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to having you again as our guest in the future!

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely immaculate hotel. Grand lobby. Staff are gracious and friendly.
Stayed 1 night in Mar 2024
Response from The Manila Hotel Team on 22 Mar 2024
Dear Virginia, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

8/10 Good

Jerry

Travelled with partner
Breakfast
Stayed 2 nights in Mar 2024
Response from The Manila Hotel Team on 14 Mar 2024
Dear Jerry, Thank you for taking some of your precious time to share with us a review of your most recent visit to the hotel. We are delighted to hear about your wonderful experience during your stay/visit. We look forward to welcoming you back. Thank you so much and stay safe!

10/10 Excellent

Jinky Jonah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Thank you.
Stayed 1 night in Feb 2024
Response from The Manila Hotel Team on 11 Mar 2024
Dear Jinky, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, traditional hotel. In a good location, near to the walled city. Lovely pool area with swim up bar and happy hour! Staff were very helpful and friendly.
Stayed 3 nights in Dec 2023
Response from The Manila Hotel Team on 5 Mar 2024
Dear Sarah, Thank you for your kind words and wonderful 5-star review! We are thrilled to hear that you enjoyed your stay at Manila Hotel and had a memorable experience. Our team works hard to provide exceptional service and amenities, and receiving such positive feedback is always rewarding.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Historic property, good pool and gym. Very popular breakfast buffet. Very near the old fort and other tourist spots…but this is a developing country with all the poverty that comes with it. The hotel is super safe, but a large number of homeless in the surrounding area.
Stayed 2 nights in Mar 2024
Response from The Manila Hotel Team on 5 Mar 2024
Dear John, Thank you for giving us an excellent review of your most recent visit to the hotel. We are pleased that you have chosen the hotel as your home away from home. Thank you for your continued support and patronage of The Grand Dame. We hope to see you again soon. Take care and stay safe.

8/10 Good

Maria Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Historical hotel with most of its original features preserved. Beautiful lobby with great musicians.
Stayed 1 night in Feb 2024
Response from The Manila Hotel Team on 3 Mar 2024
Dear Maria Cristina, Thank you so much for your kind words and for sharing your experience with The Manila Hotel. We are thrilled to hear that our team provided excellent service during your recent visit, leaving a strong impression. Your constructive feedback is invaluable in helping us improve and continue providing excellent customer service. We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us to attract more customers and increases our reputation.We hope to see you again soon!

10/10 Excellent

noel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby has a welcoming and happy ambience.
Stayed 1 night in Feb 2024
Response from The Manila Hotel Team on 3 Mar 2024
Dear Noel, Thank you for taking some of your precious time to share with us a review of your most recent visit to the hotel. We are delighted to hear about your wonderful experience during your stay/visit. We look forward to welcoming you back. Thank you so much and stay safe!

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff attentiveness. Wish there is more complimentary bottle water.
Stayed 1 night in Feb 2024
Response from The Manila Hotel Team on 3 Mar 2024
Dear Dolores, We appreciate your fantastic review and are delighted to hear that you had an enjoyable experience with us! Our team works diligently to ensure that we are able to meet your expectations. Thank you for choosing The Manila Hotel and we can’t wait to serve you again in the future!

10/10 Excellent

virginia c.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay. I enjoyed every moment of my stay. Staff are wonderful.
Stayed 1 night in Feb 2024
Response from The Manila Hotel Team on 28 Feb 2024
Dear Virginia, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!

10/10 Excellent

Marilis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic and beautiful hotel in the heart of Manila! I could not recommend a stay here enough. The staff was wonderful, the rooms are clean and spacious, and we really enjoyed our stay here.
Stayed 2 nights in Feb 2024
Response from The Manila Hotel Team on 27 Feb 2024
Dear Marilis, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I make it a point to stay at the Manila Hotel every time I visit the Philippines (usually a couple of times a year) because I’m always treated like a member of the family. The staff is always friendly and hospitable, which is not the case with many of the other hotels I’ve stayed at. I highly recommend The Manila Hotel to all my friends and acquaintances visiting the Philippines!
Stayed 4 nights in Feb 2024
Response from The Manila Hotel Team on 26 Feb 2024
Dear Richard, Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing you the best service. We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to having you again as our guest in the future!

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the views from the 14th floor. Staff was nice and attended well to our needs. Unfortunately, some of the electric outlets were not functioning properly. Carpet, especially inside the rooms, also needs replacement. Room to room calling was also somehow problematic— one had to dial the operator first to get connected to another room to make a call. Breakfast was great! A lot of selections. The one thing why this hotel is special? It is the history that is attached to it and is situated in a historical place. That’s irreplaceable. Overall experience? I will come back, no doubt — as long as the price remains reasonable. Perhaps all the electrical outlets would have been repaired and old carpets replaced by then.
Stayed 7 nights in Feb 2024
Response from The Manila Hotel Team on 21 Feb 2024
Dear Marian, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope that we can convince you to change your mind about another visit to our property. Thank you.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from The Manila Hotel Team on 20 Feb 2024
Dear Antonio, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

10/10 Excellent

Edgardo

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hallway carpet shows several old stains as well as obvious wear and tear. It’s seems overdue for replacement.
Stayed 1 night in Feb 2024
Response from The Manila Hotel Team on 18 Feb 2024
Dear Edgardo, We regret to hear of your unpleasant experience regarding our carpet. We are sad to hear that your recent experience did not live up to your expectations. Rest assured all your feedback and comments are duly noted and reviewed to further improve our products and services. We hope that you'll be able to give us another chance and will visit us again in the future. Stay safe and healthy!

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, gorgeous property. We will never forget this wonderful stay. We look forward to our next stay at this historic masterpiece.
Stayed 3 nights in Feb 2024
Response from The Manila Hotel Team on 18 Feb 2024
Dear Warren, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable heritage hotel near Rizal Park, China Town, Intramuros and the National Museum.
Stayed 2 nights in Feb 2024
Response from The Manila Hotel Team on 18 Feb 2024
Dear Ada, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were superb
Stayed 6 nights in Feb 2024
Response from The Manila Hotel Team on 16 Feb 2024
Dear Joseph, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!

10/10 Excellent

Antonio Friedlander

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean every day
Stayed 13 nights in Jan 2024
Response from The Manila Hotel Team on 12 Feb 2024
Dear Antonio, We appreciate your fantastic review and are delighted to hear that you had an enjoyable experience with us! Our team works diligently to ensure that we are able to meet your expectations. Thank you for choosing The Manila Hotel and we can’t wait to serve you again in the future!

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
So relaxing
Stayed 1 night in Feb 2024
Response from The Manila Hotel Team on 11 Feb 2024
Dear Luisa, Thank you for taking some of your precious time to share with us a review of your most recent visit to the hotel. We are delighted to hear about your wonderful experience during your stay/visit. We look forward to welcoming you back. Thank you so much and stay safe!

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Limited dining options. Who wants buffet dining all the time? The ala carte needs some help and tweaking Otherwise hotel is very nice, clean and quite grand. Top rate staff, very polite, helpful and gracious.
Stayed 3 nights in Feb 2024
Response from The Manila Hotel Team on 11 Feb 2024
Dear Ofelia, Thank you for sharing your recent experience with us. We regret to hear about the unpleasant experience during your stay, especially with the restaurant service. Rest assured that we and the departments concerned will discuss this review with utmost priority and importance so that issues like these may never arise in the near future. We hope to welcome you back with improved quality of service and grace on your next visit.Thank you and take care.

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from area you can walk around like shops and restaurants other than parks nearby.
Stayed 3 nights in Feb 2024
Response from The Manila Hotel Team on 8 Feb 2024
Dear Johnny, Thank you for taking some of your precious time to share with us a review of your most recent visit to the hotel. We are delighted to hear about your wonderful experience during your stay/visit. We look forward to welcoming you back. Thank you so much and stay safe!

10/10 Excellent

Dacia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read so many reviews . My Mom and I were traveling back from a surgical mission in Borongan , we are from America, we stayed at the Manila Hotel on the way back and it was amazing, so beautiful the staff were ALL very kind and helpful. This hotel is historical so there is a lot of traffic and it was very busy but it didn’t distract us at all , the hotel itself is beautiful. The breakfast buffet is very nice, room service was great! The rooms were nice and big and the beds were very comfortable. If I had any complaints at all it would be that the gym was under renovation but other than that it was definitely a great choice. I would recommend it to anyone!
Stayed 2 nights in Jan 2024
Response from The Manila Hotel Team on 5 Feb 2024
Dear Dacia, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were fantastic
Stayed 1 night in Jan 2024
Response from The Manila Hotel Team on 2 Feb 2024
Dear David, We hold ourselves to high standards and always try to provide the best service possible to our guests. Regretfully, on this occasion, we didn't meet your expectations. As your home away from home, our aim is your comfort and well-being so please know that we take your satisfaction seriously. We have reviewed our service standards and procedures to ensure that something like this does not happen again. Despite this, we hope that you will afford us the opportunity to regain your trust and come visit us again. Thank you and stay safe!

6/10 Okay

Ederlinda

Liked: Staff & service
Disliked: Property conditions & facilities
My family used to come and stay for a nite or two or even just for a quick relaxation savoring our native food like “puto bumbong and bibingka”. Being away for 18 yrs I decided to have my one night stay-cation before I head back to New York. The staff were all helpful showing the Filipino hospitality which I never experienced elsewhere. My two main disappointments during my stay was (1) there were no enough place to sit at the lobby coz most my homies stayed and hang out at a longer time even though they were done dining. It was a big shame! The ambiance of the Historically well knowned Manila Hotel was tainted. (2) lastly, I know most guest do not stay long at the rooms. But at least before one retire to bed to call it a night, one turn on the TV to listen to news or if guest have kids or even adults would like to Watch Netflix or any channel. BUT… what the hotel offered were extremely old! That’s why when I contacted the receptionist at the lobby… I called those TV set as “dumb” coz it’s so cheap to update with a smart TV.
Stayed 1 night in Dec 2023
Response from The Manila Hotel Team on 4 Feb 2024
Dear Ederlinda, We regret to hear of your unpleasant experience regarding our Lobby Lounge and TV sets. We are sad to hear that your recent experience did not live up to your expectations. Rest assured all your feedback and comments are duly noted and reviewed to further improve our products and services. We hope that you'll be able to give us another chance and will visit us again in the future. Stay safe and healthy!

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from The Manila Hotel Team on 4 Feb 2024
Dear Gerald, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

8/10 Good

Israel

Travelled with family
Concierge, charging too much from Hotel to China town for $216 by Grab.I asked for hot water In restaurant 2 days in a row and keep getting me Luke warm .Staff are well mannered and enjoyed my stay. There’s always room for improvement. Salamat po
Stayed 2 nights in Jan 2024
Response from The Manila Hotel Team on 29 Jan 2024
Dear Israel, We are disappointed that your experience did not meet your expectations. Rest assured all your feedback and comments are duly noted and reviewed to further improve our products and services. We hope that you'll be able to give us another chance and will revisit us in the future. Stay safe and healthy!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and staff. The restaurants are very good with a fun pool bar. The Tap Room is special. We'll be back!!!!!!
Stayed 2 nights in Jan 2024
Response from The Manila Hotel Team on 26 Jan 2024
Dear Robert, Thank you so much for your kind words and for sharing your experience with The Manila Hotel. We are thrilled to hear that our team provided excellent service during your recent visit, leaving a strong impression. Your constructive feedback is invaluable in helping us improve and continue providing excellent customer service. We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us to attract more customers and increases our reputation.We hope to see you again soon!

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Response from The Manila Hotel Team on 24 Jan 2024
Dear Ronaldo, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!

10/10 Excellent

Leonardo, Pottstown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 2 nights in Jan 2024
Response from The Manila Hotel Team on 22 Jan 2024
Dear Leonardo, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

6/10 Okay

Dane

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from The Manila Hotel Team on 22 Jan 2024
Dear Dane, We are disappointed that your experience did not meet your expectations. Rest assured all your feedback and comments are duly noted and reviewed to further improve our products and services. We hope that you'll be able to give us another chance and will revisit us in the future. Thank you.

10/10 Excellent

jodi, Sacramento

Stayed 1 night in Jan 2024
Response from The Manila Hotel Team on 11 Feb 2024
Dear Jodi, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were excellent!
Stayed 1 night in Jan 2024
Response from The Manila Hotel Team on 2 Feb 2024
Dear Virginia, Thank you for giving us an excellent review of your most recent visit to the hotel. We are pleased that you have chosen the hotel as your home away from home. Thank you for your continued support and patronage of The Grand Dame. We hope to see you again soon. Take care and stay safe.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Manila Hotel Team on 12 Jan 2024
Dear James, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

8/10 Good

Bebs

Liked: Cleanliness, amenities, property conditions & facilities
Cold ac front door people not so friendly
Stayed 2 nights in Dec 2023
Response from The Manila Hotel Team on 11 Jan 2024
Dear Bebs, We are disappointed that your experience did not meet your expectations. Rest assured all your feedback and comments are duly noted and reviewed to further improve our products and services. We hope that you'll be able to give us another chance and will revisit us in the future. Stay safe and healthy!

10/10 Excellent

LUCIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in The Manila Hotel was the one of the best part of my vacation in the Philippines recently. My husband and I stayed for 5 full days and we really had a great and grand time. The staff are very caring, friendly and accommodating. All are very respectful. The hotel itself is a home away from home. Our experience is wonderful and excellent!
Stayed 5 nights in Jan 2024
Response from The Manila Hotel Team on 11 Jan 2024
Dear Lucia, Thank you for your glowing review and commendation! We’re thrilled to hear that our team exceeded your expectations in providing you the best service. We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to having you again as our guest in the future!

10/10 Excellent

Guilhermina Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elegant historic building. Welcoming, attentive courteous staff who provided an excellent stay.
Stayed 2 nights in Jan 2024
Response from The Manila Hotel Team on 11 Jan 2024
Dear Guilhermina Maria, Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing you the best service. We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to having you again as our guest in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from The Manila Hotel Team on 11 Jan 2024
Dear Michael, We appreciate your fantastic review and are delighted to hear that you had an enjoyable experience with us! Our team works diligently to ensure that we are able to meet your expectations. Thank you for choosing The Manila Hotel and we can’t wait to serve you again in the future!

10/10 Excellent

Ray

Stayed 2 nights in Jan 2024
Response from The Manila Hotel Team on 11 Jan 2024
Dear Ray, We appreciate your fantastic review and are delighted to hear that you had an enjoyable experience with us! Our team works diligently to ensure that we are able to meet your expectations. Thank you for choosing The Manila Hotel and we can’t wait to serve you again in the future!

10/10 Excellent

Cesar

Stayed 2 nights in Dec 2023
Response from The Manila Hotel Team on 11 Jan 2024
Dear Cesar, Thank you for giving us an excellent review of your most recent visit to the hotel. We are pleased that you have chosen the hotel as your home away from home. Thank you for your continued support and patronage of The Grand Dame. We hope to see you again soon. Take care and stay safe.

10/10 Excellent

Aleli, Sicklerville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Manila Hotel Team on 11 Jan 2024
Dear Aleli, Thank you for your perfect rating. We hope you were able to enjoy your stay. Looking forward to your future visits.

8/10 Good

catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from The Manila Hotel Team on 11 Jan 2024
Dear Catherine, Thank you for taking some of your precious time to share with us a review of your most recent visit to the hotel. We are delighted to hear about your wonderful experience during your stay/visit. We look forward to welcoming you back. Thank you so much and stay safe!

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Manila Hotel Team on 11 Jan 2024
Dear Ray, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

6/10 Okay

maria sheryl

Stayed 3 nights in Dec 2023
Response from The Manila Hotel Team on 26 Jan 2024
Dear Maria Sheryl, Thank you for sharing your recent experience with us. We regret to hear about the unpleasant experience during your stay, especially with the restaurant service. Rest assured that we and the departments concerned will discuss this review with utmost priority and importance so that issues like these may never arise in the near future. We hope to welcome you back with improved quality of service and grace on your next visit.Thank you and take care.

8/10 Good

June, Mukilteo

Stayed 2 nights in Dec 2023
Response from The Manila Hotel Team on 24 Jan 2024
Dear June, We appreciate the time you have spent giving us a review of your recent stay/visit to the property. We do hope you can revisit us again in the near future. Thank you for your continued support and patronage of the Grand Dame.

10/10 Excellent

Josephine, Elk Grove

Stayed 1 night in Jan 2024
Response from The Manila Hotel Team on 11 Jan 2024
Dear Josephine, We appreciate the time you have spent giving us a review of your recent stay/visit to the property. We do hope you can revisit us again in the near future. Thank you for your continued support and patronage of the Grand Dame.

10/10 Excellent

Syso

Stayed 1 night in Jan 2024
Response from The Manila Hotel Team on 23 Jan 2024
Dear Syso, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.

10/10 Excellent

Jiza

Stayed 2 nights in Dec 2023
Response from The Manila Hotel Team on 11 Jan 2024
Dear Jiza, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.