2/10 Terrible
William
Travelled with partner
30 May 2024
Disliked: Cleanliness, amenities, property conditions & facilities
First I'll reiterate what another poster on here stated that I felt like I paid for a marketing campaign when the property was no where near the pictures. Now without further ado let me tell you our experience there:
1. checked in after a 15 hour flight and there were 2 dead cockroaches in the bathroom. F disgusting. that right there was a deal breaker. Oh it gets better....
2. the wifi is terrible and there's hardly any TV channels so if you're not outside, you sit there in the room with not much to do or watch.
3. the beds are very firm. too firm. couldn't sleep.
4. there was a note on the desk that said there's construction starting at 9am. No, the construction started at 5AM!
5. the kitchen appliances were at least 25 years old. the colors were the colors of the brady bunch kitchen from the early 70s. we didn't even consider trying them out they looked that old.
6. our room had a balcony. One problem...the freaking balcony was accessible from the rooftops and the balcony door into our hotel room had no lock! anyone could just come right on in if they got on the other rooftop.
7. the guys that worked the desks when I went to complain at 1am and the next morning were too concerned with how they looked vs how they treated the customer. the two girls that tried to help us that next day were very nice and tried to help but by that time, it was too late. One was the asst manager Vanessa I think.
All in all there's better places to stay in makati and cheaper.
William
Stayed 3 nights in May 2024