Dear Mr. John, Greetings from Ascott Makati! Thank you for sharing your wonderful review. We’re thrilled to know that you had a perfect stay with us and that our staff’s friendliness and hospitality made a positive impression on you. It’s great to know that you enjoyed our breakfast buffet and found our location convenient for shopping. We’re delighted that you found our rooms spacious and quiet, providing the perfect environment for your stay. We can’t wait to welcome you back for another excellent experience in the future. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Ms. Julie, Greetings from Ascott Makati! Thank you for sharing your feedback with us. We’re delighted to hear that you had a great overall experience during your stay. However, we apologize for any inconvenience caused by the cleanliness of the shower. Rest assured, we will address this with our housekeeping team to ensure that such issues are promptly rectified. We appreciate your valuable feedback as it helps us improve and provide a better experience for our guests. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Mr. Herbert, Greetings from Ascott Makati! Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found our 3-bedroom accommodation to your liking. Your satisfaction is our top priority, and we’re glad to know that you enjoyed your overall stay. If there’s anything specific you feel we could improve upon to earn that extra star, please feel free to share your thoughts with us. We’re always looking for ways to enhance the guest experience. We hope to have the opportunity to welcome you back for another great stay in the future. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Ms. Lorna,Greetings from Ascott Makati!Thank you for your recent stay with us and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and found the courtesy of our staff. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.Should you need further assistance, please do not hesitate to contact us.Best regards,Wella MoralesSupervisor,Guest Service

Dear Ms. Alma Beth, Greetings from Ascott Makati! Thank you for your positive feedback. We’re thrilled to hear that you enjoyed our great location and excellent service. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We look forward to having the pleasure of hosting you again in the future. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Ms. Ester,Greetings from Ascott Makati!Thank you for your kind words. We’re thrilled to hear that our staff, especially Jake and Kenneth, left a positive impression on you with their helpful and courteous service. It’s fantastic to know that you enjoyed our convenient location.We truly appreciate your recommendation and look forward to welcoming you back for another wonderful stay in the future.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Mr. William,Greetings from Ascott Makati!Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful experience during your recent stay.We appreciate your compliments on our fast check-in, helpful staff, clean rooms, and convenient location.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there is anything we can do to make your next visit even more memorable, please don’t hesitate to let us know.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Ms. Eunice Raganit,Greetings from Ascott Makati!Thank you for sharing your feedback about your recent stay with us. We are so glad that you appreciate how helpful our team members are and how strategic our location is being to close to everything.Please know that we are looking forward for your return home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Maricar,Greetings from Ascott Makati!Thank you very much for your fantastic feedback. We are delighted to learn that you found our hotel to be a great place to stay, offering spacious suites at reasonable prices. It’s heartening to know that our friendly staff, delicious food, convenient location, and well-maintained facilities contributed to making your stay memorable. Your recommendation means a lot to us, and we can’t wait to welcome you back for another exceptional experience.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Mr. Isagani,Greetings from Ascott Makati!Thank you for sending your feedback about your recent stay with us. We are so happy to know that you have enjoyed your stay and gave us a 5 out of 5 score.Please know that we are always looking forward for your return home in Ascott Makati.Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Marris,Greetings from Ascott Makati!Thank you for providing your thoughts about your recent stay with us. We are truly happy that you considered Ascott as an overall great place to stay. Please know that we are already looking into your room for pest control so you will not experience the same next time.Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Alexandria,Thank you for taking the time to rate us. We are happy to know that you had a positive experience with us. We value all input from our guests. If there's anything specific you think we could improve, please do let us know. We are looking forward to welcoming you again.Sincerely,Wella MoralesSupervisor, Guest ServiceAscott Makati

Dear Ms. Angel,Greetings from Ascott Makati!Thank you for taking the time to share your feedback and for choosing us for your stay. We’re delighted to see that you enjoyed your experience, and we truly appreciate your positive rating.If there are specific areas where we can further enhance your next stay or if you have any suggestions, please don’t hesitate to let us know. We value your input and strive to make every guest’s experience exceptional.We look forward to welcoming you back and ensuring an even more enjoyable stay on your next visit.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Ms. Maria Cecilia,Greetings from Ascott Makati!Thank you so much for your excellent 5-star rating. We’re thrilled to learn that you had a wonderful experience during your stay with us.Our team strives to provide the highest level of service and ensure that every aspect of your stay is memorable. Your positive feedback encourages us to continue delivering exceptional hospitality.We look forward to the pleasure of hosting you again on your future visits.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Mr. Antonio,Greetings from Ascott Makati!Thank you for taking the time to share your feedback with us. We appreciate your valuable input about the TV stations and air conditioner settings.We apologize for any inconvenience you experienced during your stay. Your comments have been shared with the department concerned, and we will address these issues promptly to enhance the overall guest experience. We value your feedback, and it serves as a crucial tool for continuous improvement. Should your travels bring you back in the area, we would be delighted to welcome you again and provide a more memorable stay.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Ms. Jennifer,Greetings from Ascott Makati!Thank you very much for sharing your thoughts about your recent stay with us. We are so glad that we were able to let you enjoy your stay with us. We appreciate that you liked how clean the hotel is, friendly and accommodating staff. We are also glad that you enjoyed your daily breakfast and liked how we are situated in a mall. As for the lapse in the information provided to you by the online booking platform, trust that we will do steps to avoid the same from happening again.Please know that we are always looking forward for your return home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Mr. Joel,Greetings from Ascott Makati!Thank you very much for sharing your score about your recent stay with us. We would be more glad to know your thoughts how we did to make your stay an "8", which makes us so happy that we were able to provide you an excellent stay.Please know that we are always looking forward for your return home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Rose,Greetings from Ascott Makati!We would like to sincerely thank you for the perfect 10 out of 10 rating. We’re delighted to know that your experience with us met or exceeded your expectations. Your positive feedback means the world to us, and we look forward to welcoming you back for another outstanding stay.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Mr. Akbar,Greetings from Ascott Makati!We would like to extend our heartfelt gratitude for the fantastic rating. We’re thrilled to learn that your experience with us was exceptional. Your positive feedback is greatly appreciated, and we can’t wait to welcome you back for another outstanding stay.Sincerely,Vanessa Marie BruselasAssistant Guest Service ManagerAscott Makati

Dear Mr. Kenneth,Greetings from Ascott Makati!Thank you so much for taking the time to share your experience about your recent stay with us. We are so glad to see this and would appreciate more if you can share your thoughts so we would know were to improve and make your next stay a perfect "5".Further, please always know that we are looking forward for your return home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear J Tolentino,Greetings from Ascott Makati!Thank you very much for taking the time to share your experience about your recent stay with us. We greatly appreciate how you highlighted our main selling point which is the location. As for the room, guest facilities, amenities, and limited food variety in the restaurant, you are assured that we will take these seriously and necessary steps will be taken to resolve these concerns.Once again, thank you for sharing your feedback as this will truly help us improve our products and services so we can provide you with a delightful experience next time.Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Mr. Philip,Greetings from Ascott Makati!Thank you for sharing your experience about your recent stay with us. We are so thrilled to know that we were able let you be delighted with a perfect "10" guest experience.Please know that we are always looking forward for your return at your home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Anna, Greetings from Ascott Makati!Thank you for the wonderful feedback! We’re delighted to hear that you enjoyed the service at the restaurant, with special mention to Armando and the rest of the crew. We also appreciate you acknowledging the wonderful service extended by Faith from housekeeping, our bell service, and the security. Your kind words will be shared to the entire team, and we look forward to providing you with more exceptional experiences in the future.Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

Dear Mr./Ms. Pilarica, Greetings from Ascott Makati! A heartfelt thank you for the 5-star rating you have given us. We’re glad that your experience with us was top-notch. Your feedback is truly appreciated, and we can’t wait to welcome you back for another wonderful stay. Sincerely, Vanessa Marie Bruselas Asst. Manager, Guest Service

Dear Mr. Jack, Greetings from Ascott Makati! We would like to thank you for the perfect 5-star rating. We’re thrilled to know that your experience with us met or exceeded your expectations. Your feedback is truly appreciated, and we look forward to the pleasure of hosting you again for another outstanding stay. Sincerely, Vanessa Marie Bruselas Asst. Manager, Guest Service

Dear Rizza,Greetings from Ascott Makati!Thank you so much for taking the time to give your feedback about your recent stay with us. We are so happy to know that you enjoyed your stay but we would still want to know how we made your stay a perfect "5".Please know that we are always looking forward for your return home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Jennifer, Greetings from Ascott Makati! Thank you for taking the time to share your thoughts, and for your fantastic 4-star rating. We’re happy to know that you found Ascott to be a good place to stay in Makati. Your suggestion for room updates is truly appreciated, and we’re taking it to heart as we strive to enhance our accommodations. Your feedback is invaluable, and we look forward to the opportunity to welcome you back for a more memorable stay. Sincerely, Vanessa Marie Bruselas Asst. Manager, Guest Service

Dear Mr. Earl, Greetings from Ascott Makati! Thank you for the perfect 5-star rating! We’re delighted that your experience with us met your expectations. Your positive feedback means a lot to us, and we look forward to the pleasure of hosting you again for another wonderful stay. Sincerely, Vanessa Marie Bruselas, Assistant Guest Service Manager, Ascott Makati

Dear Mr. David,Greetings from Ascott Makati!Thank you for sharing your experience about your recent stay with us most especially for liking our location and esteemed team members. Further, we have taken note of your feedback about the renovation and, to consider providing more space for the restaurant. Rest assured that we will take this seriously and discuss with the entire team to resolve the concern so we can provide your next stay a 5 out of 5.We are truly grateful that you chose us to be your home away from home, which we look forward for your return.Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Mr. Donald Eric, Greetings from Ascott Makati! I want to express our sincerest gratitude for your recent 5-star rating and the kind words you shared about our property. Your feedback means the whole world to us, and we are happy to hear that you found our location to be favorable. We strive to provide a convenient and enjoyable experience for our guests, and it’s truly rewarding to know that we’ve met your expectations. Thank you once again for choosing us, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future. Sincerely, Vanessa Marie Bruselas Asst. Manager, Guest Service

Dear Ms. Eunice, Greetings from Ascott Makati!Thank you for the 5-star rating! We're thrilled to hear that our staff's warm greetings made your stay extra special. It warms our hearts to know that our Filipino cuisine brought back fond memories of home for you.We look forward to welcoming you back for more heartwarming experiences on your next visit.Sincerely,Vanessa Marie BruselasAsst. Guest Service ManagerGuest Service

Dear Yuji,Greetings from Ascott Makati!We would like to thank you for the outstanding rating of 10. We're truly honored and delighted that you had such a positive experience during your stay. We appreciate your support, and it would be our pleasure to welcome you back for another exceptional stay in the future.Sincerely,Vanessa Marie BruselasAsst. Guest Service ManagerGuest Service

Dear Mr./Ms. Tabirara,Greetings from Ascott Makati!Thank you very much for taking time to share your experience about your recent stay. We are so thrilled to know that we were able to provide you with an exceptional and memorable stay, especially for your daughter.Once again, we truly appreciate you chose to visit us. Please know that we are already looking forward to welcome your family back home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Mr./Ms. Ichiro, Greetings from Ascott Makati! Thank you for choosing Ascott Makati and for taking the time to provide your feedback. We appreciate your 4-star rating and are pleased to know that you had a positive experience overall. If there are specific areas where we can improve and earn that extra star on your next visit, please feel free to share your insights. We value your feedback and look forward to the opportunity to welcome you back for an even more enjoyable stay. Sincerely, Vanessa Marie Bruselas Asst. Manager, Guest Service

Dear Valued Guest, It brings us immense joy to have provided you with a satisfactory experience during your previous stay with us. We extend our heartfelt gratitude for choosing Ascott Makati as your preferred residence. Your patronage is truly appreciated, and we eagerly anticipate the pleasure of welcoming you back for your future stays. Sincerely, Vanessa Marie Bruselas Asst. Manager, Guest Service

Dear Rolando,Greetings from Ascott Makati!We are saddened to know that we fell short of your expectations during your last stay with us. Rest assured that this feedback will be taken seriously and necessary actions will be taken to resolve the concern.Further, we thank you for letting us know your experience so we would know what to improve to make your next stay a perfect "5".Once again, thank you and have a great week ahead!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Rhea Rosario F, Greeting from Ascott Makati! Thank you for choosing to stay with us, and for taking the time to share your feedback. We appreciate your generous 4-star rating. We’re committed to continuously improving to provide an even better experience to earn that extra star. If there are specific areas you think we could enhance, please feel free to share. We look forward to the pleasure of welcoming you back. Sincerely, Vanessa Marie Bruselas Asst. Manager, Guest Service

Dear Tit Kwan,Greetings from Ascott Makati!Thank you so much for your time to provide your feedback about your recent stay with us. We are so glad to know that we were able to make your experience a perfect "10" guest experience.Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Ms. Rhea Rosario F.,Greetings from Ascott Makati!We would like to thank you for the stellar 5 out of 5 rating! Your positive feedback is incredibly uplifting, and we’re delighted to know that your experience with us met or exceeded your expectations. We appreciate your support and look forward to the pleasure of hosting you again for another outstanding stay.Sincerely,Vanessa Marie BruselasAsst. Guest Service ManagerAscott Makati

Dear Gerly Anne,Greetings from Ascott Makati!Thank you very much for talking the time to provide your feedback. We are so thrilled to know that we were able to make you experience a perfect "10" during your recent stay with us. Rest assured that we are committed to ensure every valued guests like you will be delighted.Once again, thank you very much and have a wonderful week ahead!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Lourdes,Greetings from Ascott Makati!Thank you very much for spending time and effort writing about your wonderful experience on your recent stay with us. We are so thrilled that you had scored us a perfect "5". Please know that we are already looking forward for your return to let you experience again a delightful stay.Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Enrico,Greetings from Ascott Makati!Thank you so much for taking time to give your feedback. We are so glad that we were able to provide you a perfect "10" stay.We are looking forward to welcome you back here at your home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Orissa,Thank you for taking the time to score or provide your feedback about your recent stay with us. We are so thrilled to know that we made your stay a perfect "5".Once again, thank you for allowing us to host your stay.Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Michael, Thank you for taking time in making this review and for recognizing the strong points Ascott Makati has to offer. We celebrate all successes and see to a point to address concerns and observations as well. Once again, thank you for your last stay and we genuinely look forward to your kind return. Kind Regards,

Dear Judith, Thank you for making us your preferred serviced residence in Makati. We are sorry for the inconvenience of having to wait at the lobby. A minimal late check-out fee may be added to fully enjoy the apartment on your next stays. On your future visit, please look for me so we can exceptionally arrange a flexible time, if occupancy permitting. Kind Regards,Giselle San JoseGuest Service ManagerAscott Makati

Dear Adeluisa,Thank you for recognizing the good points of Ascott Makati. Our very strategic location always makes it easy for our residents and guests to fully enjoy a wide range of options from shopping, restaurants and other activities. We hope to welcome you back soon!Sincerely,

Dear Nene Joy,Greetings from Ascott Makati!Thank you for providing your feedback. We are so thrilled to know that we were able to delight you during your stay with us. Rest assured that we are committed to consistently provide unparalleled service to our valued residents, like you.We are already looking forward for your return!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Mr. Ranauld,Greetings from Ascott Makati!We are grateful for your time to write your honest feedback with your experience with us, most especially on pointing out what we can do to improve. Your comments are very important for us to better our products and services, which we have taken note of seriously. As part of the management committee, these have been raised to concerned departments and thorough discussion is in place to better understand the liking and needs of our valued guests, just like you.I sincerely apologize that we fell short of handling your requests and preferences but rest assured that actions will be taken so that you will have a genuinely better experience on your next visit here at your home is Ascott Makati.On behalf of the entire Ascott Makati family, thank you for allowing us to host your previous stay. Thank you very much and have a great weekend ahead!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

Dear Mr. Jeffrey,Thank you for your most recent stay with us at Ascott Makati and for making us your preferred residence in the area. We sincerely apologize for falling short from your expectations this time around. I hope we can make it a more efficient and seamless experience on your next stays with us.Sincerely,Sharmaine Rae SuarezAsst. Manager, Guest Service

Dear Kambiz,Greetings from Ascott Makati! It is good to see that you have enjoyed your stay with us during your recent visit.We thank you again for your valued patronage and we look forward to welcoming you back at Ascott Makati on your future visits!Sincerely,Sharmaine Rae SuarezAsst. Manager, Guest Service