The service staff was very helpful and courteous. The breakfast was good, although most of the food is filipino and I did not eat it. But my filipina wife liked it though. The room was comfortable and shower was very good. I had problem with room being too cold, until I found the temp control was a remote on the 3rd day of stay. There was a bad smell in the hallways and the elevator, and only one of two elevators was working. The neighborhood that the hotel is located is very poor, dirty and smelly. It might be worth considering a more expensive hotel to get away from that. When I searched on the web for hotels near Bonifacio Global City (BGC), this hotel came on top of the list, despite the fact that It was very far away from the BGC and the Mall of Asia, where we really wanted to be. Had to use taxi or Grab to go anywhere nice