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Reviews of Hotel Sai Palace, Mangalore

3.5 out of 5
Hotel Sai Palace, Mangalore
13-13-1519/1/2/3, Navaratana Hotel, K.S. Rao Road,Mangaluru, Dakshina Kanada, Mangaluru

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

KIRTI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Ganesh, LA CANADA

Liked: Cleanliness
Property is clean and location is very convenient. Dining options are great. Staff could me more accommodating and friendly.
Stayed 2 nights in Jul 2023

6/10 Okay

Marian Pritham

Travelled with family
Liked: Staff & service, property conditions & facilities
The Room was getting cleaned while we checkedin, housekeeping staff left hurry they didn't mop the floor and room was smelling while entering. Request hotel keep room cleaned complete prior to check-in.
Stayed 1 night in Jul 2023

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff, well maintained property,safe, super foodand quick , efficient service
Stayed 2 nights in Apr 2023

10/10 Excellent

Ramanath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is well trained and have a great customer service attitude
Stayed 2 nights in Apr 2023

10/10 Excellent

Toswyn Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good but maintenance department needs to be more proactive. Toilet seat cover and shower head were broken.
Stayed 2 nights in Jul 2022

10/10 Excellent

prakash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
Stayed 4 nights in Jun 2022

6/10 Okay

Saji, GARDEN CITY PARK

Travelled with group
Disliked: Cleanliness
Location of this property is good ,bath room need updation ,no hand towels ,toilet seats need to be replaced ,no fridge ,no ceiling fan ,middle of the night woke up couple times with sweating ..overall not very good .
Stayed 2 nights in May 2022

8/10 Good

ramachandran

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Madhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

4/10 Poor

Omar, Los Angeles

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms and facilities were very good but customer service particularly from the front desk was rude. They were also very clueless about payment made for the room and asked multiple times for me to pay for the room again and again inspite of my payment having been made. Discourteous and rude. But the hotel itself was wonderful
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Hotel in Mangalore. Excellent breakfast.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we loved : Their king size buffet breakfast - with variety (love it) All of their staff was courteous, patient and polite. Has a restaurant downstairs, which worked for us. The price of the items was less, so was the quantity. Bathrooms were super clean, bath accessories were refilled every day. Complimentary drinking water was provided. Overall we had a pleasant stay and thanks to all the staff for making it a pleasant one. What we didnt like : We were given a smoking room instead of nonsmoking (we checked in late in the evening on sunday, so out of rooms). So even the room freshener etc did not work. The wash basin in one of the toilets was leaking, but even they fixed it, it restarted again after sometime.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
It was ok but need few changes in service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very courteous and helpful. The hotel is in an ideal location for shopping. Overall, good value for money.
Stayed 1 night in Nov 2019

10/10 Excellent

SHK, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Very convenient location right opposite a mall and by the main street if this town. The hotel is new, smells clean and is indeed sparkling clean. Beautiful building with a clock tower and a delicious vegetarian restaurant in the ground floor. Very friendly, accommodating and helpful staff. The room was very comfy. The bathroom was spacious, clean and modern, with an open glass concept. The towels were scented with very fragrant smell - it was heavenly. The soap / shampoo too had a unique sandal scent. The breakfast spread was good and the food tasted good - indian and some basic continental options. Unfortunately on the day i was there the wifi had some issues but such things happen, so its not taken against the hotel.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is located in busy road. There are no basic facilities provided for vehicle drivers if you are travelling in hired vehicle. The hotel seems to be renovated recently or it's a modified building. Reception staff constantly ask for your check out plans. It's bothersome and embarrassing.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay for any kind of trips or vacations
Stayed 1 night in May 2019