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Reviews of Grand Plaza Hotel

3 out of 5
Grand Plaza Hotel
Light House Hill Road, Opp. Syndicate Bank, Mangaluru

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 7 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Venkatesh

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

VIJAY

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Anoo

Stayed 1 night in Jul 2023

10/10 Excellent

Cherian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

KUSHRAJ

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No enough Parking facility , Small cockroaches seen inside the room
Stayed 1 night in Mar 2022

8/10 Good

Stendhal

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Grand Plazza Hotel
Good location. Housekeeping and Bed matress, needs improvement. Satisfied with the overall experience.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Sound

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It doesn’t look the way it is in the picture . So dint like it .
Stayed 1 night in Nov 2019

8/10 Good

M.A. Ghias

Liked: Staff & service, property conditions & facilities, room comfort
Location wise it is a fantastic choice. It is located in te middle of the city center, easily accessible to all local needs. Specially for travelers who are coming for education purpose, it has most of the major universities and educational insititutions within reachable distance of 5 minutes maximum drive in an auto or even walkable enjoying the good climate.
Stayed 1 night in Sep 2019
Response from DIKSHA on 9 Oct 2019
Dear Guest, Thank you for taking the time and sharing your feedback. We hope Grand Plaza Hotel will remain your choice of Hotel on all your future visits in Mangalore and look forward to welcoming you back.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and staff are very polite. And friendly.
Stayed 1 night in Aug 2019
Response from DIKSHA on 21 Aug 2019
Dear Esteemed Guest, Greetings from Grand Plaza Hotel !! It was an absolute pleasure having you with us as our Guest.Thank you for rating us. We will look forward to welcome you again

6/10 Okay

Ravindranath, Oman

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old hotel
Toilet is old and yellow!!! Including the seat covers. Towels are at least 10 years old!!!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Liked the location Did not like the poor car park facility Did not like the cramped bathroom Did not like the fact they did not have snacks & food available 24 hours
Stayed 1 night in Jun 2019

6/10 Okay

Krunalkumar

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty bed sheets .
Location was great but hotel was not as good as shown in pictures . Dirty bed sheets and pillow covers .
Stayed 3 nights in Jan 2019
Response from Dushyanth on 18 Feb 2019
Dear Sir, We are sorry to here your stay with us didn't met your expectation. We taken your feedback very seriously and will assure you this will never repeat in future,

8/10 Good

Howard

Liked: Cleanliness, staff & service, room comfort
Central Location and Amazing Staff
Great staff. Very friendly and extremely helpful. They 1st helped me choose a different room on my arrival as I wasn't happy with the view in the first room they showed me. I was to stay 3 nights. Bed was comfy, but pillows could be better. My booking included breakfast, and it was very good. Lovely buffet style,and Omelette or Dosa made fresh when asked. They also do a lovely dinner buffet. I was surprised how delicious it was. When checking out, I discovered a puncture on my Enfield. The guy at the front desk called and arranged a tire guy to come to the hotel, and get my tire fixed, even waiting for this to be completed even though his shift had already ended. Above and beyond. Thanks so much.
Stayed 3 nights in Jan 2019
Response from Dushyanth on 29 Jan 2019
Dear Guest, It was our pleasure to host you here in Grand Plaza Hotel. We thank you for sharing your feedback here. Looking forward to host you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Dushyanth on 29 Jan 2019
Dear Guest, Thank you for appreciating our efforts. We at Grand Plaza Hotel really love to host you again and again.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Dushyanth on 29 Jan 2019
Dear Esteemed Guest, Greetings from Grand Plaza Hotel !! It was an absolute pleasure having you with us as our Guest.Thank you for sharing your experience with us. We will look forward to welcome you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Dushyanth on 29 Jan 2019
Dear Guest, Greetings from Grand Plaza Hotel !! It was an absolute pleasure having you with us as our Guest.Thank you for sharing your experience with us. We will look forward to welcome you again.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2019
Response from DIKSHA on 14 Jan 2019
Dear Esteemed Guest,Greetings from Grand Plaza Hotel. Thank you for rating us.We will look forward to welcome you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just too good, very pleasant staying and caring staff and service
Stayed 3 nights in Jan 2019
Response from DIKSHA on 14 Jan 2019
Dear Esteemed Guest, Greetings from Grand Plaza Hotel !! It was an absolute pleasure having you with us as our Guest.Thank you for sharing your experience with us. We will look forward to welcome you again.

10/10 Excellent

Theyveeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the heart of the town
Excellent services was given and convience to go around especially in the town during peak traffic jam (easy accesibilities)
Stayed 1 night in Jun 2018
Response from Dushyanth on 8 Oct 2018
Dear Guest, Thank you for your ratings on us. Hope to see you again

6/10 Okay

S Menon, EKM

Liked: Staff & service
Nice hotel location wise
Location wise nice hotel, it’s a good hotel with friendly staff but room and toilets can be better maintained for the charges they levy. Buffet breakfast was good.
Stayed 1 night in May 2018
Response from FO on 10 May 2018
Dear Esteemed Guest,Greetings from Grand Plaza Hotel !! It was an absolute pleasure having you with us as a Guest.Thank you for sharing your experience with us. We will look forward to welcome you again.

10/10 Excellent

bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Dushyanth on 8 Oct 2018
Dear Esteemed Guest,Greetings from Grand Plaza Hotel !! It was an absolute pleasure having you with us as a Guest.Thank you for sharing your experience with us. We will look forward to welcome you again