Reception

Reviews of Scottish Inn Manchester

2.5 out of 5
Scottish Inn Manchester
2457 Hillsboro Blvd, Manchester, TN

Reviews

6.2
Rating 10 - Excellent. 75 out of 356 reviews" "
Rating 8 - Good. 71 out of 356 reviews" "
Rating 6 - Okay. 72 out of 356 reviews" "
Rating 4 - Poor. 59 out of 356 reviews" "
Rating 2 - Terrible. 79 out of 356 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Kassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Michelle

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this online and it was pet friendly only to get there and they wouldn’t rent me the room because I had a pet.
Stayed 1 night in May 2024

10/10 Excellent

Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for my money
Stayed 1 night in May 2024

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I won’t be back
Stayed 3 nights in May 2024

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The staff is horrible and don’t you dare ask for towels after 5pm because you won’t get them I was there for 5 days and didn’t get any towels till the last night
Stayed 1 night in May 2024

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to necessities, quiet and very neat.
Stayed 1 night in May 2024

2/10 Terrible

Jamie

Travelled with partner
The room was disgusting there was a wash cloth left over the shower curtain there was a used shaving razor left on top of the picture frame the room was left nasty I didn’t even stay but a few hours it was so horrible I couldn’t stay the night I rather sleep in my vehicle than stay all night there which is exactly what I did worst hotel room Ever I will def tell everyone I know and I am gonna make a blog online bout it and I am serious when i say this Place truly needs to be shut down
Stayed 1 night in May 2024

4/10 Poor

July

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
General feeling of unease from surrounding people, as well as low quality in some areas of the room.
Stayed 2 nights in May 2024

6/10 Okay

carlos

Travelled with family
Disliked: Amenities, property conditions & facilities
Needs maintenance
Stayed 4 nights in May 2024

8/10 Good

aldo del

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

6/10 Okay

SCOTT

Stayed 1 night in Mar 2024

6/10 Okay

Sandy

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very poor condition.
Stayed 1 night in Feb 2024

4/10 Poor

Gary

Disliked: Staff & service
There’s no breakfast, poor WiFi , & old musky smell
Stayed 1 night in Feb 2024

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Shower faucets were a little bit complicated to use
Stayed 1 night in Jan 2024

10/10 Excellent

Darielle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2024

8/10 Good

Aaliyah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay, the rooms sorta look like the pics but not really, were people outside sitting in their cars.
Stayed 2 nights in Dec 2023

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
friendly and helpful checkin
Stayed 1 night in Nov 2023

2/10 Terrible

Chris

Stayed 1 night in Nov 2023

2/10 Terrible

Paul

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROACHES BEWARE
I was deeply disappointed with my stay it was dirty at check in there was dirt on the tub the room was completely infested with cockroaches i had booked the room for 4 nights and only stayed 3 i got no refund for the 4th night and when i complained about the roaches all the staff had to say was i can show you paperwork that says its sprayed monthly i would recommend you stay far away from this place
Stayed 4 nights in Nov 2023

10/10 Excellent

Pete

Stayed 1 night in Nov 2023

2/10 Terrible

Caitlin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay at this hotel. It is absolutely disgusting. There was a spot of dried up blood on the front door. It is also in a very sketchy area. We ended up going down the road to another hotel. We ended up getting one night refunded, although the more I think about it the more I don’t think we should have paid for any of it.
Stayed 2 nights in Nov 2023

2/10 Terrible

LaBron

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One big roach motel. I call it "The Roach MO". If you are travelling as I was. Do not stay at "The Roach Mo"
Stayed 1 night in Nov 2023

6/10 Okay

brenton

Liked: Cleanliness, staff & service, room comfort
Gets the job done
Its a bed that was decent enough For a 1 night stay. Only saw one roach
Stayed 1 night in Nov 2023

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hole staff was completely rude right from the start. I ended up not even staying there. I booked a room at a complete⁶ly different hotel!
Stayed 1 night in Nov 2023

8/10 Good

nathaniel waya nuda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a convenient location.there was a little noise.
Stayed 4 nights in Oct 2023

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

nathaniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the convenient location.
Stayed 4 nights in Oct 2023

6/10 Okay

Mark

Travelled with family
Disliked: Property conditions & facilities
Floor had an area that would sink when stepping on it. Paint was a flat white that was dingy and showed the dirty hands of previous guests
Stayed 1 night in Oct 2023

6/10 Okay

Jason

Stayed 4 nights in Oct 2023

6/10 Okay

James

Stayed 4 nights in Oct 2023

2/10 Terrible

Darcy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dont do it
Nasty...just plain nasty.
Stayed 1 night in Oct 2023

10/10 Excellent

ROLANDO

Stayed 1 night in Oct 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Leaking bathroom need updates and not clean. Nice people at front desk but overall not a hotel I would stay at again
Stayed 1 night in Oct 2023

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

David

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Meh
Surprise $20 cash deposit required an ATM visit. Carpet was sticky.
Stayed 1 night in Oct 2023

10/10 Excellent

Autumn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms. Very clean and very affordable!
Stayed 1 night in Sep 2023

8/10 Good

Mark J

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Johnathon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room shower and A/C didn’t work, second room was infested with bed bugs and roaches. The pool was full of leaves and dirt, management didn’t stick up to their part on my refund. Will not be going back to that motel. I would recommend everyone to just go across the street to the motel 6 and get a room. No pool there but the stay was WAY better.
Stayed 7 nights in Aug 2023
Response from Manager on 2 Sept 2023
Dear guest, sorry for inconvenience but if you have that many complications why you didn't say anything when you stay almost for a week here and also you disrespected my employee without any reason and telling her bad words so this is not acceptable here. Thank you

2/10 Terrible

Tracy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was extremely nasty, there were roaches in the rooms! It was very unsafe the front door didn’t even close all the way.
Stayed 1 night in Jul 2023
Response from Manager on 2 Sept 2023
Dear guest i’m terribly sorry. We will work to resolve the problem immediately. thank you and I hope you will give us one more chance to serve you with better hospitality.

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
It was cool
Stayed 2 nights in Aug 2023

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My customer service was terrible. I will never stay there again.
Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
I sincerely apologize on behalf of my employees. We will try to resolve this problem immediately. Thank you

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

4/10 Poor

Andrew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets where clean but the toilet wouldn't flush and the bathroom needed a coat of paint to cover some stains the guy who checked me in was very courteous and helpful
Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
I sincerely apologize. We will try to resolve this problem immediately. Thank you

4/10 Poor

Verified traveller

Disliked: Staff & service
Room was "ok." The bathroom door would not close at all. The tub drained so slow water was standing above the ankles the whole shower. The smell of Marijuana was strong at times. It woke us up several times through the night. Check-in clerk wasn't very friendly at all and didn't tell us when checkout was. It was so hot in the office at check in and the fragrance was so strong it made me nauseous. There was no bugs though so thats a plus! The shady couple in a black SUV that sped off and police presence mixed with shining lights in a vehicle right next to our room was enough to make us nervous. We won't be staying there again thats for sure.
Stayed 1 night in Aug 2023

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Nicholas

Stayed 1 night in Aug 2023

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great friendly service!
Stayed 1 night in Jul 2023

2/10 Terrible

Thereasa

Stayed 1 night in Jul 2023