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Reviews of The Domain Bahrain Hotel and Spa - Adults Friendly 16 Years Plus

5 out of 5
The Domain Bahrain Hotel and Spa - Adults Friendly 16 Years Plus
Building 365, Block 317, Road 1705, Manama

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 197 reviews" "
Rating 8 - Good. 57 out of 197 reviews" "
Rating 6 - Okay. 20 out of 197 reviews" "
Rating 4 - Poor. 10 out of 197 reviews" "
Rating 2 - Terrible. 4 out of 197 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa and all of it's staff and programs are amazing!! Well done!! Tranquility, good location and privacy are granted with grate attitude personnel. Thanks guys!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Mohnad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

FADI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great reception and check-in process
Up on check-in, I was so surprised by the amazing welcoming in the reception, specially a staff called Layan, she is such friendly and passionate to her work, that it felt like it is not my 1st time staying at domain hotel.
Stayed 3 nights in Feb 2023

10/10 Excellent

Allae

Stayed 1 night in Oct 2022
Response from The Domain Hotel & Spa Bahrain on 26 Oct 2022
Dear Ms. Allae, Thank you so much for your awesome ratings We look forward to welcoming you back again soon.

8/10 Good

Tariq

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, warm welcome.
Stayed 2 nights in Oct 2022
Response from The Domain Hotel & Spa Bahrain on 26 Oct 2022
Dear Ms. Allae, Thank you so much for your awesome comments! I will make sure it is shared with our team of excellence. We look forward to welcoming you back again soon.

10/10 Excellent

Osama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property, Lovely staff with warm welcoming
Stayed 3 nights in Sep 2022
Response from The Domain Hotel & Spa Bahrain on 4 Oct 2022
Dear Mr. Osama,Thank you for taking the time to review your stay with us. And sharing your feedback regarding your stay!We look forward to welcoming you back to our hotel in the future. Best Regards.

10/10 Excellent

Rashed, Springfield Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Jerry Donell, APO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
These hotel rooms are approaching the time for renovation.
Stayed 2 nights in Mar 2022
Response from Mujtaba Bahzad on 11 Apr 2022
Dear Guest. Thank you for taking the time to review your stay with us. And sharing your feedback regarding your stay! We look forward to welcoming you back to our hotel in the future. Best Regards.

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Hotel Management on 7 May 2022
Dear Ali, Thank you for taking time to give us a perfect 10 score on your recent stay. We certainly look forward to welcoming you back for another wonderful experience. Sincerely, Abhinav Bhardwaj, Front Office Manager

10/10 Excellent

ABDULLAH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel service and staff
Stayed 3 nights in Jan 2022
Response from Hotel Management on 7 May 2022
Dear Abdullah, Thank you for taking time to give us a perfect 10 score on your recent stay. We certainly look forward to welcoming you back for another wonderful experience. Sincerely, Abhinav Bhardwaj Front Office Manager

8/10 Good

Khalid

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hotel Management on 7 May 2022
Dear Guest, Thank you for taking time to give us a perfect 08 score on your recent stay. We certainly look forward to welcoming you back for another wonderful experience. Sincerely, Abhinav Bhardwaj Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay without any worries
Everything great and best of all, customer service was exemptional. One of the best to deal with when booking especially this Covid times.
Stayed 1 night in Oct 2021
Response from Amy Soon on 23 Oct 2021
Dear Guest, Thank you so much for your awesome comments! I will make sure it is shared with our team of excellence. We look forward to welcoming you back again soon. Sincerely, Amy Soon General Manager

10/10 Excellent

Elemar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Amy Soon on 23 Oct 2021
Dear Guest, Thank you for taking time to give us a perfect 10 score on your recent stay. We certainly look forward to welcoming you back for another wonderful experience. Sincerely, Amy Soon General Manager

10/10 Excellent

Jameshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Amy Soon on 25 Sept 2021
Dear Jameshia, Thank you for choosing to stay with us and took time to write the review. Your kind rating means a lot to us and also help us to strive for contiguously delivering excellent service to our guests. We look forward to welcoming you back again. Regards, Amy Soon General Manager

10/10 Excellent

ANN MARIE, Suffolk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was outstanding from bellman to the room service. The environment was very relaxing and a wonderful view.
Stayed 1 night in Aug 2021
Response from Amy Soon on 7 Sept 2021
Dear Ms. Ann Marie, Thank you for the lovely review about your recent stay at The Domain Hotel and Spa. We are pleased that you had a comfortable stay, particularly enjoyed the ambiance and the view. We appreciate your positive comment on our colleagues as well. We look forward to see you soon for another memorable experience. Sincerely, Amy Soon General Manager

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020
Response from Amy Soon on 17 Feb 2020
Dear Guest, Thank you for taking time to provide us with the review. We looking forward to hosting you again soon. Regards, Amy Soon General Manager

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from The Domain Hotel and Spa Management on 10 Jan 2020
It's wonderful to know you enjoyed your stay with the scored you have provided! We look forward to welcoming you back soon.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from The Domain Hotel and Spa Management on 10 Jan 2020
Thank you for your excellent rating! Looking forward to hosting you again soon.

8/10 Good

Zara

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Good Location and quite hotel. Needs improve in bed sheets and mattress, shower and water drain, and breakfasts.
Stayed 1 night in Sep 2019

6/10 Okay

KhalidTerkawi, Riyadh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
not bad to be honest but below expectations. the staff are friendly but the facility is not that modern. however the price is reasonable but the pool, bars, clubs are not that good. Rooms are clean and big tho.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food and service was amazing. My only complaint is that my jacuzzi had a dirty filter and was spewing black residue from the jets into the water. Overall however I would definitely stay here again.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vree good ...........................................................
Stayed 1 night in Jul 2019

6/10 Okay

Iak

Liked: Cleanliness, staff & service
Few issues i would like to address, although the location oft this hotel is perfect with the most perfect view (33rd floor) I encountered few problems, first being dripping noise from the room in the night. I could hear this almost every night, a loose pipe perhaps which needs to be sorted, 2 pipe in the toilet was faulty and was dripping continuously when i use to wake up in the middle of the night i use to see a puddle of water i tried fixing it after doing ablution but it still use to drip, 3 the windows were not clean from the outside alot of dirt, 4 i use to hear this weird gushing noise in the night thinking someone was crying once when i woke up not to sure what it was but i think it was the sound of the wind! Really bad... i was scared at one point. 5, i went out at 9am and i pressed the button for the house keeping to come and clean my room ( been 2 days my room was a mess) so i came back at half 1pm and it was still unclean. House keeping knocked my room at 2 pm asking to clean it and by then i was resting and did not want to be disturbed 6, i bought some new accessories and it had some tags around them i called and asked for some scissors at first she didnt know what i was asking eventually she did and said she will get back to me, but she didnt. So was bit annoyed. The good things were the breakfast staff, Abdallah was really nice and accommodating he made me coffee everyday just the way i like it with my name on top!
Stayed 5 nights in Jun 2019

8/10 Good

M. Ziad

Liked: Staff & service
Stayed 1 night in May 2019

2/10 Terrible

Hisham

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very Dissapointing
I’ve stayed at this hotel before. But things have changed in a negative way since my last visit. When I checked in this time, I was surprised the room didn’t have a safe box. The shower had no hot water. And the telephones in the room were not working properly. I called the reception and they moved me to another room. I got to the other room and found out the AC was not working good. The room was very warm and the telephones inside the room were beeping randomly. I called the reception and they sent a technician who basically unplugged the phone and plugged it back but that didn’t solve the random beeping. At 4 AM I called the reception and they said they need to move me AGAIN.. So I moved again to another room. The view in it was not as nice as the previous rooms. And again it had the same telephone issues where the one by the bed keeps beeping randomly and the one in the living room was not working at all. There was also a burnt light by the safebox that kept on flashing and yet everyday housekeeping would come clean the room but they never bothered replacing it or at least informing the right department so that they can have the light replaced. Laundry service was not good at all either. I gave them a few items and they informed I’ll get it next day by 12 afternoon. I didn’t get it till 2 days after and yet they wanted payment in full. I’m not sure if I’ll be staying here again after this disappointing experience.
Stayed 4 nights in May 2019

6/10 Okay

Robin

Liked: Cleanliness, staff & service
Okay hotel, spa a disappointment
Not clear where to expect a delivery... Had to visit reception (16th floor) and conceige (ground floor) to find items. Had to travel in public elevator in a robe and slippers to get to another level of the spa (embarrassing for me). Also, could not get the spa treatment booked because machine was broken. Staff pleasant and accommodating, but hotel layout does not help them.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to visit. Need to start working on renewing the design
Stayed 1 night in Apr 2019

4/10 Poor

Abdullah

Disliked: Cleanliness, amenities, property conditions & facilities
rooms are old and carpet dirty rooms need renovations restaurant good
Stayed 2 nights in Mar 2019
Response from . on 27 Mar 2019
Dear Abdullah, Thank you for taking the time to write your review of our property, your comments are very much valued. Our commitment to investing in our property will continue with renovations to our rooms. Thank you again, and we look forward to seeing. Sincerely, Aala A. Razzaq. Front Office Manager

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from . on 27 Mar 2019
Dear Adnan. Thank you for taking time to rate the Domain Hotel and Spa. We look forward to welcoming you back to our hotel in the future. Sincerely, Aala A. Razzaq. Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

2/10 Terrible

Mohammed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The curtains has opened at night by themselves. After that the lights has opened by themselves. We had to remove the room key from the control and to sleep without AC.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
there is no tables in the room so when you order food you will eat at floor or on the bed
Stayed 5 nights in Jan 2019

10/10 Excellent

Fahad, Khobar, KSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great staff and great service
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

4/10 Poor

Soo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a lonely businessman not for a family. The rooftop swimming pool is too small to swim but it looks big in the photo. Stains in the sofa...
Stayed 3 nights in Dec 2018

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Majed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bahrain Trip
It was wonderful stay
Stayed 2 nights in Dec 2018

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Great Hotel with great location. The room was nice and spacious. Service was excellent. Location is close to everything. I will stay here again.
Stayed 2 nights in Dec 2018

10/10 Excellent

RASHED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Sharon, Kuwait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding from checking in, where we were automatically upgraded, to the spa and concierge help. They filled out coffee and tea early in the morning and we didn’t run out. They got us taxi service and it was terrific. The breakfast was good tasting and had a good variety. It was an overall good experience.
Stayed 3 nights in Nov 2018

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Anne, Canton, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurants. Excellent location. Friendly staff.
Stayed 1 night in Oct 2018
Response from Frank N. Eikeland on 7 Nov 2018
Dear Guest, Thank you for writing your review. I am glad that we were able to meet with your expectations and were able to provide you a memorable time with us. We look so much forward to welcome you back. With kind regards, Frank Normann Eikeland, General Manager

10/10 Excellent

connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing. The food was excellent, there are a lot of amenities, and the bed was super comfortable. The only issue I had was there was a tiny bit of mildew in the shower because it wasn't sloped to completely drain.
Stayed 2 nights in Oct 2018
Response from Frank N. Eikeland on 7 Nov 2018
Dear Guest, Thank you for taking the time to write your review. We are delighted to know that you've enjoyed your overall stay with us. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. With kind regards, Frank Normann Eikeland General Manager

10/10 Excellent

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Frank N. Eikeland on 16 Oct 2018
Dear Guest, Thank you for writing your review. I am glad that we were able to meet with your expectations and were able to provide you a memorable time with us. We look so much forward to welcome you back. With kind regards, Frank Normann Eikeland, General Manager

6/10 Okay

Dimitrios, Saudi Arabia

Liked: Staff & service
Disliked: Cleanliness, room comfort
Ok
The service was amazing and the stuff very helpful congrats to all the staff.... As a hotel I’m disappointed broken wardrobe in my room and feels so small room I think they need to make changes to the rooms
Stayed 3 nights in Oct 2018
Response from Frank N. Eikeland on 16 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Domain Hotel & Spa, Bahrain. I am happy to read that you liked our staff members; I hope they helped to make your stay more pleasant. I regret to hear that the condition of the hotel didn’t meet with your expectations. I’ll share your feedback with the team here and rest assured, we’ll take your comments on board and where possible, look to make improvements. We hope you give us another opportunity to exceed your expectations in the future. Sincerely, Frank N. Eikeland General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Frank N. Eikeland on 16 Oct 2018
Dear Guest, Thank you for writing your review. I am glad that we were able to meet with your expectations and were able to provide you a memorable time with us. We look so much forward to welcome you back. With kind regards, Frank Normann Eikeland, General Manager

10/10 Excellent

Adams, Casablanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, responsive room service, managers on top of everything, helpful receptionist at checkout
Stayed 2 nights in Sep 2018
Response from Frank N. Eikeland on 23 Sept 2018
Dear Guest, Thank you very much for such a great review! We work really hard to offer the best experience in the best possible environment to all our valued guests. Therefore, I am happy to see that reflected on your last visit. I made sure that staff got recognition they deserved. They were really happy to see your review. Hope to see you again soon. Sincerely, Frank N. Eikeland General Manager