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Reviews of Reef Boutique Hotel

5 out of 5
Reef Boutique Hotel
Road 4652, Sea Front 346, Building 2875, Manama

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 82 reviews" "
Rating 8 - Good. 18 out of 82 reviews" "
Rating 6 - Okay. 12 out of 82 reviews" "
Rating 4 - Poor. 5 out of 82 reviews" "
Rating 2 - Terrible. 2 out of 82 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SALEH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
المكان مريح والخدمة سريعة والسويت كبير والراحة عالية والاطلاله عالبحر والمناظر الجميله رأقت لي
Stayed 2 nights in May 2024

6/10 Okay

Marlies

Stayed 2 nights in Apr 2024

8/10 Good

Yousif

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property theme was perfect for relaxing but the issue is some cabinets were broken and lose 3 lights were burnet , the electricity went off 2 times which is really not pretty for what i paid. Told the receptionist and didn’t feel that they were willing to offer something back.
Stayed 1 night in Apr 2024

10/10 Excellent

Shaikh Hamad, West Rifa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Dmitriy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice and quiet island. Beware: not a single shop there (not even for simple food items, water, etc.)
Stayed 1 night in Feb 2024

10/10 Excellent

Bader

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Zuhair

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Anfal

Travelled with family
Liked: Cleanliness, staff & service
I stayed in the "luxury garden view room", i was disappointed for several reasons: 1- The furniture in the room is a 3 star hotel furniture. Although the furniture of hotel lobby is 5 star. 2- The bed was in the middle of the room. They built closets behind the bed. And no electricity socket near the bed to charge your phone. 3- A round table and 2 chairs were between the bed and the way to the toilet and closet. I had to move the chairs to have more space in the room 4-The sink mixer handle broke and draining the water takes time. I dont know if they check the room regularly after every guest. My parents stayed in a "premium suite".It had alot of furniture pieces, It would have been better if they would have a mini kitchen. The staff were nice and helpful. The room was clean. Since it's a resort, the villas are desingned in a nice way, walking from the villa to the restaurant to the lobby is nice. The breakfast buffet was perfect. The value for money I give it a 5/10.
Stayed 2 nights in Jan 2024

8/10 Good

BADER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

FAHAD

6/10 Okay

ZEDAN

Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023
Response from Snowvah Sarmiento on 20 Dec 2023
Dear Mr. Thomas,We are more than happy to read your positive comments during your recent visit with us. Your satisfaction with the products and services provided by the team are really mean to us. We can't wait to serve you in the future!Sincerely,Reef Boutique Hotel Management Team

10/10 Excellent

Sultan Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very excellent try it was clean and the treatment was soft
Stayed 1 night in Nov 2023
Response from Reef Boutique Hotel on 18 Nov 2023
Dear Mr. Sultan,Greetings from Reef Boutique Hotel!Thank you for the 5/5 score! We hope that you had an amazing time during your stay with us.We are very excited to inform you that our property is set to remodel & develop very soon which will increase its beauty and enhance your experience as a guest.Looking forward to welcoming you back.Warm Regards,Reef Boutique Hotel

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reef Boutique Hotel on 30 Oct 2023
Dear Mr. David,Greetings from Reef Boutique Hotel!Thank you very much for the 10/10 score! We hope that you had an amazing overall experience with us during your stay.We are excited to inform you that we are set to remodel & develop our property in the near future. Looking forward to welcoming you once more!Warm Regards,

2/10 Terrible

Abdulrahman

Travelled with family
Disliked: Staff & service
The hotel canceled my reservation
The reef boutique hotel canceled my reservation and said we Already sent full booking email to hotel website Unfortunately I spent two hours waiting for nothing
Stayed 2 nights in Oct 2023
Response from Reef Boutique Hotel on 2 Nov 2023
Dear Mr. Abdulrahman,Greetings from Reef Boutique Hotel!Thank you for sharing your feedback from which we are able to identify areas of improvements. We regret to learn that your experience at our property did not meet the level of service we strive to provide.Rest assured that our management is working diligently to prevent such scenarios in the future.Whilst an apology might not change what already transpired, please know that we extend it to you with sincerity.Thank You & Best Regards,Reef Boutique Hotel

8/10 Good

Surej Jayantilal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Reef Boutique Hotel on 22 Oct 2023
Dear Mr. Surej Jayantilal,Greetings from Reef Boutique Hotel!We are very grateful for the 4/5 score! Thank you very much and we hope that you had an amazing time with us!We are excited to inform you that our property is set to develop in terms of service standards and aesthetics very soon. In line with this, we do wish to welcome you back in the near future.Warm Regards,Reef Boutique Hotel

8/10 Good

Mohamed

Stayed 1 night in Oct 2023
Response from Reef Boutique Hotel on 2 Nov 2023
Dear Mr. Mohamed,Greetings from Reef Boutique Hotel!Thank you for the 4/5 score! We hope that you had an amazing stay with us.We are excited to inform you that we are set to remodel & develop our property in the near future. Looking forward to welcoming you once more!Warm Regards,Reef Boutique Hotel

10/10 Excellent

MYUNGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Reef Boutique Hotel on 10 Oct 2023
Dear Mr. Myungjin, Greetings from Reef Boutique Hotel!Thank you for choosing us for your stay & taking the time to share your review & feedback from which we are able to improve the services we deliver to you. We are extremely honoured to learn that we have met your expectations. It is our genuine pleasure to be able to provide you with an amazing & enjoyable stay. Please rest assured that your generous score & review are shared with the management with utmost appreciation. We are very delighted to inform you that we are in the process of improving our over-all property services in the near future. Our team is looking forward & excited to welcome you again for another memorable & cherished experience. Warm Regards,Reef Boutique Hotel

6/10 Okay

Fahad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Reef Boutique Hotel on 10 Oct 2023
Dear Mr. Fahad, Greetings from Reef Boutique Hotel!Thank you for choosing us for your stay & taking the time to share your review & feedback from which we are able to improve the services we deliver to you. We hope that we have met your expectations. It is our genuine pleasure to be able to provide you with an amazing & enjoyable stay. Whilst an apology may not change your previous experience and the inconvenience caused, please do know that we extend it to you with pure sincerity. Please rest assured that your score is shared with the management with utmost appreciation. We are very delighted to inform you that we are in the process of improving our over-all property services in the near future. Our team is looking forward & excited to welcome you again for another memorable & cherished experience. Warm Regards,Reef Boutique Hotel

10/10 Excellent

MUSTAFA

Stayed 5 nights in Aug 2023
Response from Reef Boutique Hotel on 10 Oct 2023
Dear Mr. Mustafa, Greetings from Reef Boutique Hotel!Thank you for choosing us for your stay & taking the time to share your review & feedback from which we are able to improve the services we deliver to you. We are extremely honoured to learn that we have met your expectations. It is our genuine pleasure to be able to provide you with an amazing & enjoyable stay. Please rest assured that your generous score & review are shared with the management with utmost appreciation. We are very delighted to inform you that we are in the process of improving our over-all property services in the near future. Our team is looking forward & excited to welcome you again for another memorable & cherished experience. Warm Regards,Reef Boutique Hotel

10/10 Excellent

Musaed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. The staff are very friendly and helpful.
Stayed 2 nights in Aug 2023
Response from Reef Boutique Hotel on 10 Oct 2023
Dear Mr. Musaed, Greetings from Reef Boutique Hotel!Thank you for choosing us for your stay & taking the time to share your review & feedback from which we are able to improve the services we deliver to you. We are extremely honoured to learn that we have met your expectations and delighted that you liked the service of our staff. It is our genuine pleasure to be able to provide you with an amazing & enjoyable stay. Please rest assured that your generous score & review are shared with the management with utmost appreciation. We are very delighted to inform you that we are in the process of improving our over-all property services in the near future. Our team is looking forward & excited to welcome you again for another memorable & cherished experience. Warm Regards,Reef Boutique Hotel

4/10 Poor

Khalid

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointed stay
Make sure to check the room before check in. I had problems with the front door does not luck properly (major security issue), jacuzzi does not work, check-in takes long time, and staff is not fast to respond back
Stayed 1 night in Aug 2023
Response from Reef Boutique Hotel on 10 Oct 2023
Dear Mr. Khalid, Greetings from Reef Boutique Hotel!Thank you for choosing us for your stay & taking the time to share your review & feedback from which we are able to improve the services we deliver to you. Kindly rest assured that your concerns about the front door, jacuzzi, check-in & staff are shared to the management and our team will certainly look into the matter seriously.Whilst an apology may not change your previous experience and the inconvenience caused, please do know that we extend it to you with pure sincerity. We are also excited to inform you that we are in the process of improving our over-all property services in the near future. In line with this, we do hope that you will still give us an opportunity to welcome you again.Warm Regards,Reef Boutique Hotel

8/10 Good

Gabriel

Stayed 1 night in Jul 2023

10/10 Excellent

Karina

Stayed 1 night in Jul 2023

10/10 Excellent

ali

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice & cozy
Stayed 2 nights in Jun 2023

8/10 Good

ALI, Al-Khobar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The water pressure in the room was low and can not take descent shower
Stayed 2 nights in May 2023

10/10 Excellent

Abir

Liked: Staff & service, property conditions & facilities
Very nice resort, clean and enjoyable
Stayed 1 night in May 2023

10/10 Excellent

KHALID

Stayed 3 nights in May 2023

10/10 Excellent

Abdulaziz

Stayed 1 night in May 2023

2/10 Terrible

Abdullah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property was old and when we checked in the parking was limited and the room was dirty, some dirty napkins under the bed and the sheets were burnt in one corner. The backyard was not sweeped and full of dry leafs. The shower and jacuzzi’s water had a very bad smell and we were not able to take a shower the next day. The couch had stains all over it and it looked so old and dirty. The sunbeds outside are all dirty and disgusting. Mostly has some bird sh*t on them. I’m glad we only booked one night because it was an awful experience. Not recommended at all.
Stayed 1 night in May 2023

8/10 Good

Armand

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not quite 5* Poor points, very quiet so some facilities closed (spa's, some restaurants). Minor issues with room (no hairdryer, ironing board, leaking tap) all resolved quickly but I would expect 5* to spot these things first. There is still some construction going on on the island (November 2022) which affects the views but otherwise no intrusions. Good points, the food in the open restaurants (shisha and pool side) very good. There's a great infinity pool with a man-made beach plus a small pool for younger guests. Plenty of seating all round. The garden and grounds are spacious, well maintained and spectacular when lit at night (as are the outside tables for the restaurants). Room was large and clean with outside seating area (hint, don't leave the keycard in the slot by the door or the lights can come on at random during the night!). Serviced every day. Great location, around 20 minute to airport (no aircraft noise), short taxi ride to mosque, museum, WTC, Souq, malls etc. Less than 15 minute walk to (a few) water side restaurants and convenience store. Similar short walk to the Reef Clubhouse which guests have access to. Big sea water lagoon with food and drink outlets, floating restaurant and tents (!) By far the best aspect is the staff. From the porters, to receptionists, serving staff, grounds people, life-guard....all friendly, always smiling, and keen to please (I didn't see any rudeness as claimed on other reviews. Smile at the staff and you get 100 smiles back).
Stayed 8 nights in Nov 2022
Response from Reef Boutique Hotel Bahrain Management on 18 Nov 2022
Dear Amanda ,Thank you for the time you have taken to review your recent visit to Reef Boutique. We appreciate the valuable feedback and rest assured that we will look into the areas of concern to improve our product and services. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely, Reef Boutique Hotel Management Team

8/10 Good

angela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
no commence
Stayed 9 nights in Oct 2022
Response from Reef Boutique Hotel Management Tea on 25 Oct 2022
Dear Angela , We are more than happy to read your positive comments during your recent visit with us. Your satisfaction with the products and services provided by the team are really mean to us. We can't wait to serve you in the future! Sincerely,

4/10 Poor

Regina

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
So many things r not working! The spa and kids club r out of service. Breakfast is a 3 star motel quality. Bathroon plumbing had a problem and there would be so much noice everytime we flush the toilet! I tried to get a drink at the pool and add it to my bill I was told I had to pay immedialy and I did not have my wallet on me. The rooms interior is so ugly! Like a fortune was spent on exterior and landscape but the rooms were of horrible taste.
Stayed 2 nights in Sep 2022
Response from Reef Boutique Hotel Bahrain Management on 25 Oct 2022
Dear Regina , Thank you for taking the time to tell us about your experience at Reef Boutique Hotel Bahrain. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you had an unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Reef Boutique Hotel, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours Truly,

6/10 Okay

Ahad

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Overall disappointing, no activities no spa they said its closed. Tbh I didn’t like the stay at all and I’ll not repeat it The service too slow
Stayed 1 night in Sep 2022
Response from Reef Boutique Hotel Management Team on 25 Oct 2022
Dear Ahad ,First, we thank you for your time and for sharing your feedback about your recent stay at the hotel. We do apologize for the inconvenience that you had encountered during your recent visit with us. Your concerns are indeed valuable to us and we take them seriously as well as we have started taking significant measures to fix them and ensure that a similar situation doesn’t take place again in the future. We hope to have the pleasure of welcoming you backSincerely,

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Tareq

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bery nice
Stayed 1 night in Aug 2022
Response from Reef Boutique Hotel Management Team on 25 Oct 2022
Dear Tareq , We are more than happy to read your positive comments during your recent visit with us. Your satisfaction with the products and services provided by the team are really mean to us. We can't wait to serve you in the future!Sincerely,

4/10 Poor

Hazim, Riyadh

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Although the location is isolated but this is what we expected because it’s a resort (or at least this is what we thought). Swimming pool open at weekend only (nothing mentioned while booking) One restaurant operates only (they mentioned six restaurants in Expedia site) Extremely bad room decoration (my point of view) No privacy at all, while you are setting on the terrace/porch of your room, suddenly someone passes by. Beach is far, the beach has no life at all (it’s artificial beach). We paid for services not provided/received. By the way our booking is “superior” room, they told us this is the lowest category. Thanks for Mr. Khalil AlYaman for his understanding and assistant, I think the staff is one of the best things (beside the greenery) in the resort
Stayed 6 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous and comfortable stay, loved the excellent customer service.
Stayed 1 night in Mar 2020

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 1 night in Feb 2020

10/10 Excellent

brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reef Resort Bahrain
The staff were super friendly and very very helpful. A really warm reception after a long flight was exactly what made me feel i had made the right choice for our stay. Our rooms were very well appointed and the whole resort was spotless . The resort lit up at night was spectacular. Food in the restaurants that we ate in was of a high standard and breakfast superb I look forward to my next visit
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it.I will comeback for sure.I recommend for honeymoon.
Stayed 2 nights in Jan 2020

8/10 Good

NASSAR

Liked: Room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness was good................................
Stayed 2 nights in Oct 2019

8/10 Good

YUSUF

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service at breakfast was excellent. Room was nice except no privacy as room is on the walk way so we had to put all blinds down which means there is no natural light and it is very dark. Luckily this trip we didn’t spend much time in our room otherwise we would have had to move. Service at reception was slow, one person to check in three groups, took half hour. The pool side service was extremely slow, inconsistent and mistakes were made, for example 40mins for one cocktail to arrive after asking several times, only 7 light beers left until staff went to purchase more, burger says it comes with avocado and it doesn’t, sauce with one wrap and not with the other despite it being included on description. All of this when the resort is not busy. Pretty disappointing as we have stayed before and had good service. If this was our first time we would not go back.
Stayed 1 night in Sep 2019
Response from ReefResort on 22 Sept 2019
Dear Guest, Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Reef Resort is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on our guests, to tell us how we are doing and how we can better meet your needs. Your willingness to share your experience is genuinely appreciated. I hope you will allow us the opportunity to serve you better in the future, as we would like the opportunity to provide you the level of service you expect from us. Best regards, Georges Majdalany General Manager

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reef Resorr, Manama, Bahrain
Quiet location, small restaurants with limited choice. Fantastic and safe infinity lagoon. Rooms large and part of individual villas, very well appointed.
Stayed 3 nights in Sep 2019
Response from ReefResort on 22 Sept 2019
Dear Guest, Thank you very much for your feedback and for sharing your Reef Resort experience and we hope to see you again here. With Kind Regards, Georges Majdalany General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great getaway from city’s busy life style. Quiet chill atmosphere.
Stayed 2 nights in Aug 2019
Response from ReefResort on 25 Aug 2019
Dear Guest, Thank you very much for your kind review. We are very glad to know you had a great time with us here in Reef Resort. We look forward to the pleasure of welcoming you back soon. Best regards, Georges Majdalany General Manager

10/10 Excellent

fahad, kuwait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay , cool swimming pool .. I would like to thank Neziel , she is super professional lady.
Stayed 1 night in Jul 2019
Response from ReefResortBH on 30 Jul 2019
Dear Mr. Fahad, Thank you very much for your review. We are very glad to know you had a good time with us and our staff and great facilities contributed to that. We look forward to the pleasure of welcoming you back soon. Best regards, Selim Nseir Executive Assistant Manager