Room service was good and usually prompt. Hotel room are dated, bathroom had areas with mould. Hot water takes good 10 -15 mins to arrive, worst I have seen so far. I had extended my stay with another website and prepaid, but I checked out a day earlier, front desk guy advised me to contact the booking site, when I contacted them, they spoke to the hotel and were told I checked out a day later. When i provided evidence of my exit stamp from the country, they changed the story saying i did not inform them about my checkout, which is completely false and dishonest, I will not be using Ramee again.