Terrace/patio

Reviews of QAWRA Palace Resort & SPA

4 out of 5
QAWRA Palace Resort & SPA
Qawra Coast Road, Qawra, St. Paul's Bay, Malta

Reviews

8.0

Very good

Rating 10 - Excellent. 39 out of 93 reviews" "
Rating 8 - Good. 28 out of 93 reviews" "
Rating 6 - Okay. 15 out of 93 reviews" "
Rating 4 - Poor. 7 out of 93 reviews" "
Rating 2 - Terrible. 4 out of 93 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter, East Dulwich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out staff were excellent! A gorgeous hotel everything you would want.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

KATIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Zaena Naomi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a 5 day break, great location loved the roof top views easy access to transport and a nice buffet variety, definitely book the sea view room as it adds to the experience, really pleasant staff.
Stayed 5 nights in Feb 2024

10/10 Excellent

Chinemelum

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here. It was amazing, food service was also good
Stayed 5 nights in Feb 2024

8/10 Good

Huong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean & spacious
Stayed 4 nights in Feb 2024

8/10 Good

Emmanuel Christopher

Nothing
Stayed 1 night in Feb 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How nice the staff were , and the best ever all inclusive food ive ever had , very quiet at bed time , very confertable beds , always hot water , it was kinda hot during the night and couldnt get the air conditioner to get cold
Stayed 7 nights in Jan 2024

10/10 Excellent

Simon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Philip

Disliked: Staff & service
Stayed 6 nights in Nov 2023

8/10 Good

Bipinchandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with easy access to transportation to other cities & places of interest.
Stayed 4 nights in Oct 2023

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Nice facilities and food but room needs refurb.
Stayed here about 20 years ago and nice to see that they've clearly spent some money refurbishing the place. There were a lot of things that I couldn't fault, the breakfast/rooftop pool and bar as well as rooms on other floors which looked nice and new and clean. Unfortunately, the room we were put in wasn't one of the refurbished rooms so looked pretty tired, the shower wasn't best and the bathroom had a funny smell of drains. Outside of the room, we had a very pleasant stay so it wouldn't put me off going back. I'd just want to make sure I was in one of the newly finished rooms instead or, hopefully, they find the time to do the rest of the rooms (like the one we stayed in) up the same.
Stayed 3 nights in Nov 2023

2/10 Terrible

Love Doctor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poor facilities, cheap alcohol. Good waiting staff, awful receptionist staff, location is good. Building still going on. First room was opposite a building site and we were woken at 6am with loud noises. The second room had single beds but they didn't make it into a double bed despite repeated requests. Awful hotel experience overall.
Stayed 1 night in Nov 2023

8/10 Good

Malcolm

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel was fantastic staff and facilities first class,if I had anything to moan about could of done with more coffee/tea/milk in the room for a cuppa,only 2 milks was clearly never going to be enough and sadly one day they forgot to refill the items,but hey this seems a trivial thing to moan about in a stunning hotel,thank you x
Stayed 5 nights in Oct 2023

10/10 Excellent

Nabinta

Stayed 6 nights in Oct 2023

10/10 Excellent

James, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Olivia

Liked: Cleanliness
Disliked: Staff & service
Don’t waste your money!
I had two nights in the superior double sea view, I paid over €300 and the room was as basic as they come. The decor reminded me of a poor butlins back in the day. No water in the room, tea or coffee. The noise from the hotel entertainment bellowed like it was in my bedroom at midnight. Absolute waste of money. I spent just over €500 for 5 nights in the dolmen, top floor sea view and the difference in standard was huge. Thank goodness I had a 2nd place booked. The staff but not all were rude and not accommodating. The staff at the dolmen couldn’t do enough for you to ensure my stay was lovely!
Stayed 2 nights in Oct 2023

10/10 Excellent

Chris

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service. Fantastic food.
Stayed 7 nights in Sep 2023

10/10 Excellent

James, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Anneli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top pool is fantastic great views nice pool
Stayed 6 nights in Sep 2023

6/10 Okay

Johanna

Liked: Cleanliness, staff & service, room comfort
It looks exactly like the picture great location next to the sea however the spa wasn’t open apart from that everything else was great
Stayed 2 nights in Sep 2023

2/10 Terrible

Frenti

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2023

10/10 Excellent

Shafiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

6/10 Okay

Damiano

Travelled with partner
Disliked: Staff & service
The hotel is massive, breakfast is like being at a busy market place, stayed there for 5 nights and every night the fire alarm went off at about 6 am for 10 times, not great to relax. The staff at reception are not knowledgeable (e.g. unable to give direction for the ferry to Gozo). If you go with a car difficult to park around the area. The air conditioning in reception smells as soon as you enter, not the best welcome.
Stayed 5 nights in Aug 2023

10/10 Excellent

Phyllis

Stayed 2 nights in Aug 2023

6/10 Okay

Arron

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property is in a fantastic location. Great connections to all areas on the island, whether it be boat, car and the airport is only 30 minutes away! Issues I had are with the reception staff. The gentleman was overwhelmed with his work load however he did make time to check me in. The two women were either on the phone or talking to other members of staff whilst a cue of people including myself were waiting. Secondly for a four star hotel I at least expected shampoo, conditioner and body wash. My room had undergone refurbishment to a poor standard. Old sockets were removed and painted over. It all seemed rushed! Thirdly the staff did not explain what was included with my booking. I booked a room only via Expedia and when I arrived breakfast was included. However I have been to a number of hotels around the world and I am always informed about food times, local amenities etc. Expedia also displayed the property at the time of booking to inlcude a fitness facility. TO WHICH IS DOES NOT HAVE! I mainly booked this property as it had the Fitness facility and Spa. Upon arrival neither Spa or Fitness facility was present! Overall I had a positive stay. Staff in the restaurant were friendly and courteous. Cleaners were very friendly, even though they entered our room sometimes more than 3 times. (Make sure you use your do not disturb sign). Reception staff are not great, but once you've checked in you don't need to bother them. Would recommend, dont expect much.
Stayed 6 nights in Aug 2023

8/10 Good

Essam

No drinking water in the room, and only 2 fountains available for the whole hotel , not convenient
Stayed 3 nights in Aug 2023

6/10 Okay

l

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast way too crowded, Bed extremely uncomfortable, no parasol at pool or with rooms with extended balconies. Ac worked really well and room very spacious
Stayed 4 nights in Aug 2023

2/10 Terrible

Ashanti

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is nlt 4* had to change room 3x first Room was infested with ants 3rd room bathroom was been painted and painter left chippings all over floor 3rd bathrom nasty aink wouldnt go down black stuff coming off the shower l, Dirty
Stayed 2 nights in Aug 2023

10/10 Excellent

claire

Stayed 3 nights in Jul 2023

4/10 Poor

Abigail

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pros: Lovely restaurant staff who are willing to help with requests. The view from my room in particular was amazing, overlooking the beach and main road. Generally a quiet hotel and outdoor area. Some sun loungers always available. Rooftop area was stunning and clean. Range of food at the buffet. Cons: The rooms do not resemble the pictures on the website. The hotel is dated and renovations not complete. No difference between Standard and Superior room even with price difference. Rooms sometimes not freshened up properly. No gym or Spa facilities. This is a 3* hotel, definitely not 4*. Overall disappointing and not worth the money paid. The renovations are not completed to a high standard and more effort put into other areas, not the rooms. I would not recommend and would not stay here again. Can to stress enough that the pictures on the booking websites are highly glorified.

10/10 Excellent

Catherine

Stayed 3 nights in Jun 2023

8/10 Good

Harris

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good overall, but the internet kept fluctuating and was poor in the room
Stayed 3 nights in Jul 2023

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I came all the way from Canada and stayed for 2 weeks. The receptionists were very friendly and helpful. There was a slim tall gentleman that always was with a smiling face and helpful too. Rooms were clean even although sometimes cleaned late in the afternoon but that's because they had to clean the rooms for new comers. Very top notch breakfast. We enjoyed it everyday! Shopping was about 15 minutes walk but enjoyable walk. The indoor pool and spa weren't ready until August this year but we enjoyed the outdoor pool very much. We wished the pool was opened longer then 6pm. The receptionist arranged for a cab for us a couple of days earlier for the airport and then reconfirmed the night before to make sure it was there for the next morning for our flight departure. We will definitely stay there again. We had a great time!
Stayed 14 nights in Jun 2023

10/10 Excellent

Sasha Elsa Ria

Stayed 3 nights in Jun 2023

4/10 Poor

kamran

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Jun 2023

8/10 Good

RHONA

Stayed 3 nights in Jun 2023

4/10 Poor

Cameron

Stayed 4 nights in Jun 2023

6/10 Okay

Landry

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Davide, Solaro

Liked: Property conditions & facilities
Disliked: Cleanliness
Parcheggio inesistente
Stayed 3 nights in Feb 2024

10/10 Excellent

Alessandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Le camere pulite e spaziose, vista sul mare molto bella. Cibo ottimo e ben organizzato. Staff gentile e simpatico. Molto disponibile, vorrei ringraziare Robert in particolare. Servizi ottimi e parcheggio di fronte. Bellissima struttura.
Stayed 3 nights in Jan 2024

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto bella, pulita e con personale impeccabile
Stayed 2 nights in Jan 2024

8/10 Good

Martin

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Judit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nagyon jól éreztük magunkat. Szuper éttermek, kedves dolgozók.
Stayed 5 nights in Nov 2023

8/10 Good

Marco Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Un lugar agradable y de fácil acceso a transporte público.
Stayed 4 nights in Nov 2023

10/10 Excellent

Wurod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay very much. The staff are all friendly. A big thank you to Otman at reception helped a lot during check in. The staff at the bar in Lume are very friendly and helpful. The rooms are so nice, we had a nice balcony and view. We will be for sure back.
Stayed 4 nights in Nov 2023

8/10 Good

Hicham

Stayed 4 nights in Nov 2023