The property is in a fantastic location. Great connections to all areas on the island, whether it be boat, car and the airport is only 30 minutes away!
Issues I had are with the reception staff. The gentleman was overwhelmed with his work load however he did make time to check me in. The two women were either on the phone or talking to other members of staff whilst a cue of people including myself were waiting.
Secondly for a four star hotel I at least expected shampoo, conditioner and body wash. My room had undergone refurbishment to a poor standard. Old sockets were removed and painted over. It all seemed rushed!
Thirdly the staff did not explain what was included with my booking. I booked a room only via Expedia and when I arrived breakfast was included. However I have been to a number of hotels around the world and I am always informed about food times, local amenities etc. Expedia also displayed the property at the time of booking to inlcude a fitness facility. TO WHICH IS DOES NOT HAVE! I mainly booked this property as it had the Fitness facility and Spa. Upon arrival neither Spa or Fitness facility was present!
Overall I had a positive stay. Staff in the restaurant were friendly and courteous. Cleaners were very friendly, even though they entered our room sometimes more than 3 times. (Make sure you use your do not disturb sign). Reception staff are not great, but once you've checked in you don't need to bother them. Would recommend, dont expect much.