Terrace/patio

Reviews of Grand Hotel - Lund

4.5 out of 5
Grand Hotel - Lund
Bantorget 1, Lund

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1008 reviews" "
Rating 8 - Good. 295 out of 1008 reviews" "
Rating 6 - Okay. 82 out of 1008 reviews" "
Rating 4 - Poor. 26 out of 1008 reviews" "
Rating 2 - Terrible. 7 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and comfortable. Very friendly staffs. Nice breakfast.
Stayed 1 night in Feb 2024
Response from Ana Front Desk on 15 Feb 2024
Dear Cheng,Thank you for choosing Hotel Lundia and for your feedback. We look forward to welcoming you back in Lund.Best regards,

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No 1 thing in particular. Would suggest newer /softer mattress to sleep on
Stayed 1 night in Oct 2023
Response from Hotel Manager on 10 Nov 2023
Dear Bill,Thank you for your feedback. We will of course follow up on this.Kind Regards,Sofie Kroon

10/10 Excellent

Eduardo, QUERETARO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent only 3 nights, however it was a very good experience
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 10 Nov 2023
Dear Eduardo,Thank you for your feedback and welcome back to Grand Hotel!Kind Regards,Sofie Kroon

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Hotell Chef on 10 Nov 2023
Hej Adrian,Tack för din fina feedback, varmt välkommen tillbaka till Grand Hotel.Med vänlig hälsning,Sofie Kroon

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of those beautiful old grand hotels that they have in quite a few old European cities. Yes, the rooms are a bit small as expected , but beautifully renovated, charming, and quaint . It’s well worth a stay here.. . The hotel are so well renovated the restaurant bar staircases, and the rest with it make you feel like you’re in one of those old movies where were to stay
Stayed 1 night in Oct 2023
Response from Hotel Manager on 10 Nov 2023
Dear Joel,Thank you for your nice feedback and welcome back to Grand Hotel.Kind Regards,Sofie Kroon

10/10 Excellent

Penelope

Lovely folks at front desk
Stayed 3 nights in Sep 2023
Response from Hotell Chef on 10 Nov 2023
Hej Penelope,Tack för din feedback och varmt välkommen tillbaka till Grand Hotel.Med vänlig hälsning,Sofie Kroon

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Hotell chef on 10 Nov 2023
Hej Emma,Tack för din feedback och varmt välkommen tillbaka till oss på Grand Hotel!Med vänlig hälsning,Sofie Kroon

8/10 Good

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotell Chef on 10 Nov 2023
Hej Jennifer,Tack för din fina feedback och varmt välkommen tillbaka till Grand Hotel.Med vänlig hälsning,Sofie Kroon

8/10 Good

Dr. Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Manager on 10 Nov 2023
Dear Dr Peter,Thank you for your feedback and welcome back to Grand Hotel!Best regards,Sofie Kroon

10/10 Excellent

Yumi

Liked: Staff & service, property conditions & facilities
ルンド駅から近く、建物も素敵で、スタッフも感じが良かったです。朝食しかいただいていませんが、もちろん、ビュッフェスタイルですが、特に、サーモンやニシンの酢漬けが美味しかったです。
Stayed 1 night in Sep 2023
Response from Hotel Manager on 10 Nov 2023
Dear Yumi,Thank you for you feedback and welcome back to Grand Hotel!Best regards,Sofie Kroon

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Grand Hotel on 27 Aug 2023
Hej Ernest ,Tack för er feedback:))Vad trevligt att ni har haft en bra vistelse på Grand Hotel. Ha en fin dag!Med vänliga hälsningarReceptionenGrand Hotel

10/10 Excellent

Paul, BIG STONE CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel, renovated and kept very clean. Excellent breakfast. Staff are terrific, go above and beyond expectations to care for guests.
Stayed 1 night in Aug 2023
Response from Grand Hotel on 17 Aug 2023
Dear Paul, Thank you so much for your feedback:))How nice to hear that you had a good stay at Grand Hotel. Have a nice day!Kindly regardsThe receptionGrand Hotel

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding party
Beautiful public rooms. Pleasantly decorated bedrooms but the bed was rather short for tall men!
Stayed 1 night in Jul 2023
Response from Grand Hotel on 31 Jul 2023
Dear Pamela, Thank you so much for your feedback:))How nice to hear that you had a good stay at Grand Hotel. Have a nice day!Kindly regardsThe receptionGrand Hotel

10/10 Excellent

Karin, Alameda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historical hotel with a great restaurant at the heart of Lund!
Stayed 5 nights in May 2023
Response from Annelie on 13 Jul 2023
Thank you Karen for your nice words.I wish you a great day!Kind regardsAnnelieReception

10/10 Excellent

CHRISTIAN, LYNGBY

Stayed 1 night in Jun 2023
Response from Annelie on 13 Jul 2023
Hej, Ett stort tack för er feedback:) Vad trevligt att ni har haft en bra vistelse på Grand Hotel. Ha en fin dag! Med vänliga hälsningar Receptionen Grand Hotel

8/10 Good

Benoit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Annelie on 13 Jul 2023
Hej, Ett stort tack för er feedback:) Vad trevligt att ni har haft en bra vistelse på Grand Hotel. Ha en fin dag! Med vänliga hälsningar Receptionen Grand Hotel

10/10 Excellent

Richard, Carmichael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Grand Hotel on 26 May 2023
Dear Richard, Thank you so much for your feedback:))How nice to hear that you had a good stay at Grand Hotel. Have a nice day!Kindly regardsThe receptionGrand Hotel

10/10 Excellent

ingrid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at “ The Grand” twice now. It is elegant and fabulous! I can’t wait to go back!
Stayed 1 night in Apr 2023
Response from Grand Hotel on 9 May 2023
Dear Ingrid, Thank you so much for your feedback:))How nice to hear that you had a good stay at Grand Hotel. Have a nice day!Kindly RegardsThe receptionGrand Hotel

10/10 Excellent

Claire, Mamaroneck

Stayed 4 nights in Mar 2023
Response from Grand Hotel on 28 Apr 2023
Dear Claire, Thank you so much for your feedback:))How nice to hear that you had a good stay at Grand Hotel. Have a nice day!Kindly regardsThe receptionGrand Hotel

10/10 Excellent

Karin, Bronxville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, walking distance from Lund train station. Beautiful surroundings, and close to shops and dining. Amazing buffee breakfast every day - waffle and omelet station among other things.
Stayed 3 nights in Apr 2023
Response from Sophie in the Reception on 10 Apr 2023
Hello Karin,Thank you for your lovely feedback.Welcome back anytime!

10/10 Excellent

Marcelo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place to be in Lund
Stayed 1 night in Jan 2023
Response from Grand Hotel on 1 Feb 2023
Dear Marcelo, Thank you so much for your feedback:))How nice to hear that you had a good stay at Grand Hotel. Have a nice day!Kindly regardsThe receptionGrand Hotel

8/10 Good

saritt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Grand Hotel on 4 Jan 2023
Hej Sarit, Ett stort tack för er feedback:))Vad trevligt att ni har haft en bra vistelse på Grand Hotel. Hjärtligt välkomna tillbakaHa en fin dag!Med vänliga hälsningarReceptionenGrand Hotel

8/10 Good

Benoit

Travelled with family
Liked: Cleanliness, room comfort
classical room
Nice classical room with a comfortable bed but with a very small bath and bathroom. Great breakfast buffet
Stayed 2 nights in Nov 2022
Response from Grand Hotel on 20 Nov 2022
Dear Benoit, Thank you so much for your feedback:))How nice to hear that you had a good stay at Grand Hotel. Have a nice day!Kindly regardsThe receptionGrand Hotel

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant especially the breakfast. Staff was very helpful and friendly.
Stayed 2 nights in Oct 2022
Response from Grand Hotel on 12 Oct 2022
Dear Robin, Thank you so much for your feedback:))How nice to hear that you had a good stay at Grand Hotel. Have a nice day!Kindly regardsThe receptionGrand Hotel

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful older hotel well taken care of! A great breakfast!!
Stayed 2 nights in Sep 2022
Response from Grand Hotel on 29 Sept 2022
Dear Carol, Thank you so much for your feedback:))How nice to hear that you had a good visit at Grand Hotel.Have a nice day!Kindly regardsThe receptionGrand Hotel

8/10 Good

Bengt

Stayed 1 night in Aug 2022
Response from Grand Hotel on 2 Sept 2022
Hej Bengt, Ett stort tack för er feedback:))Vad trevligt att ni har haft en bra vistelse på Grand Hotel.Ha en fin dag!Med vänliga hälsningarReceptionenGrand Hotel

6/10 Okay

Nils-Gunnar

Stayed 1 night in Aug 2022
Response from Grand Hotel on 30 Aug 2022
Hej Nils-Gunnar, Ett stort tack för er feedback:))Hoppas ni har haft en trevlig vistelse på Grand Hotel. Ha en fin dag!Med vänliga hälsningarReceptionenGrand Hotel

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Grand has a historical reputation but offers little and is uncomfortable. The bathroom is tiny while the anteroom is wasted space. No AC, 10 TV channels, weekday breakfasts boring and limited. Some, not all, staff seem disinterested, others helpful.
Stayed 3 nights in Aug 2022
Response from Grand Hotel on 20 Aug 2022
Dear Mary, Thank you so much for your feedback:))Sorry to hear, that your visit to Grand Hotel was not perfect. Please let us know if there is anything we can do for you. Have a nice day!Kindly regardsThe receptionGrand Hotel

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff, particularly Sebastian and Eric, were very responsive and helpful. The facility is beautiful and the breakfast was exceptional.
Stayed 2 nights in Aug 2022
Response from Grand Hotel on 20 Aug 2022
Dear Matt, Thank you so much for your feedback:))How nice to hear that you had a good visit at Grand Hotel. Have a nice day!Kindly regardsThe receptionGrand Hotel

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel reall
Stayed 1 night in Aug 2022
Response from Grand Hotel on 20 Aug 2022
Dear Paul, Thank you so much for your feedback:))We hope you had a good visit at Grand Hotel. Please let us know if there is anything we can do for you. Have a nice day!Kindly regardsThe receptionGrand Hotel

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, room comfort
CK on tour
Period hotel in an excellent position in the centre of Lund and less than five minutes walk to the central train station. The TV is very old and small. Breakfast is good apart from the coffee, which was cold.
Stayed 1 night in Aug 2022
Response from Grand Hotel on 16 Aug 2022
Dear Christopher, Thank you very much for your feedback:)) How nice to hear that you had a good visit at Grand Hotel. Have a nice day! Kindly regards The reception Grand Hotel

10/10 Excellent

Goto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Angela

Stayed 1 night in Aug 2022
Response from Grand Hotel on 7 Aug 2022
Dear Angela, Thank you very much for your feedback:)) How nice to hear that you had a good visit at Grand Hotel. Have a nice day! Kindly regards The reception Grand Hotel

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights here last week. Great location for exploring the city - close to good, shopping, the Cathedral, Kulturen. The rooms are not big, but they are very nice and clean. Our only real complaint (besides no A/C but it was chilly when we were there), was about the pillows - not feathers, very springy and hurt our necks.
Stayed 2 nights in Jul 2022
Response from Grand Hotel on 2 Aug 2022
Dear Mary, Thank you very much for your feedback:)) How nice to hear that you had a good visit at Grand Hotel. Have a nice day! Kindly regards The reception Grand Hotel

8/10 Good

Necip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Grand Hotel on 19 Jul 2022
Dear Necip, Thank you very much for your feedback:)) How nice to hear that you had a good stay in Grand Hotel. Have a nice day! Kindly Regards The reception Grand Hotel

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised at how small our room was. Also I realize it is a very old hotel but I was surprised that there was no air conditioning. It was hot a few nights that we were there.
Stayed 6 nights in Jun 2022
Response from The reception on 5 Jul 2022
Dear Ashley, Thank you for your feedback:)) Sorry, if your stay at Grand Hotel hasn´t been alright. Please let us know, if there is anything we can do for you. Have a nice day! Kindly Regards The reception Grand Hotel

6/10 Okay

Cliff

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2022
Response from Grand Hotel on 25 May 2022
Dear Cliff, Thank you for your feedback:)) We hope you had a nice stay with Grand Hotel. Please let us know if there is anything we can do for you. Have a nice day! Kindly Regards The reception Grand Hotel

10/10 Excellent

Sofia

Stayed 1 night in Apr 2022
Response from Grand Hotel on 29 Apr 2022
Hej Sofia, Ett stort tack för er feedback:)) Vad trevligt att ni har haft en bra vistelse på Grand Hotel. Hjärtligt Välkomna tillbaka Ha en fin dag! Med vänliga hälsningar Receptionen Grand Hotel

10/10 Excellent

Benoit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff, nice breakfast , clean hotel , comfortable bed but the room need a little upgrade not really an issue as the location is perfect
Stayed 2 nights in Apr 2022
Response from Grand Hotel on 29 Apr 2022
Dear Benoit, Thank you very much for your feedback:)) How nice to hear that you had a lovely stay at Grand Hotel. Have a nice day! Kindly Regards The reception Grand Hotel

10/10 Excellent

Anna Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of Sweden oldest hotel. Absolutely beautiful. Amazing sustainable breakfast buffet and Nespresso machines. Very good location downtown. Free baggage storage.
Stayed 5 nights in Apr 2022
Response from Grand Hotel on 10 May 2022
Dear Anna Maria, Thank you for your feedback:)) How nice that you enjoyed your stay at Grand Hotel. Have a nice day! Kindly Regards The reception Grand Hotel

10/10 Excellent

M J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Veronika on 28 Jan 2022
Tack för din fina feedback. Önskar dig en fin helg och varmt välkommen tillbaka.

10/10 Excellent

Anna

Stayed 1 night in Dec 2021

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old-world flair, great food and setting
Old-world comfort and service in a beautiful setting. Spectacular breakfast buffet.
Stayed 2 nights in Sep 2021
Response from Emelie on 1 Nov 2021
Thank you for your kind words. We hope to see you soon again! Very welcome back!

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021
Response from Emelie on 1 Nov 2021
Tack för din trevliga feedback! Varmt välkommen tillbaka!

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Emelie on 1 Nov 2021
Tack för din trevliga feedback! Varmt välkommen tillbaka!

10/10 Excellent

Philip, Bromma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Aug 2021

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked almost everything about this property. It was close to the station, the restaurants and bars were very good. The service was impeccable. Only real miss, is that parts of the room seemed a bit tired (i.e. marks on the odd wall in our room). A couple of very minor items like that, but otherwise, this hotel was grand in everyway that i expected it to be.
Stayed 2 nights in Aug 2021

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Janne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Sara

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021