Seasonal outdoor pool, open 11 AM to 8 PM, pool loungers

Reviews of MHOUSE Boutique Hotel Palma

4 out of 5
MHOUSE Boutique Hotel Palma
Carrer de Can Maçanet, 1 A, Palma de Mallorca, Mallorca

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 224 reviews" "
Rating 8 - Good. 57 out of 224 reviews" "
Rating 6 - Okay. 11 out of 224 reviews" "
Rating 4 - Poor. 5 out of 224 reviews" "
Rating 2 - Terrible. 2 out of 224 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, a couple of points for management though. The room needs 2 comfortable chairs in it, without them, it is difficult to just relax and read in your own space. The pool was closed, and this was one reason why we booked the hotel as the weather was fabulous. Minor points otherwise a lovely stay and lovely hotel. Thank you
Stayed 5 nights in Mar 2024
Response from M House Team on 24 Mar 2024
Dear Geoffrey,Thank you for taking the time to leave us such amazing feedback following your recent stay with us. We are delighted to see that you enjoyed your stay and left us feeling relaxed!We would have liked to have had the chance to hear about your experience with the chairs in your room in reception and resolved the problems during your stay. We take note of the suggestions to keep improving our guest experiences. We hope to welcome you back again soon.Kind regards, M House Team

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here - great hotel and great location. Thank you for making our stay so welcoming and memorable.
Response from M House Team on 25 Feb 2024
Dear Jane,Thank you for taking the time to leave such a lovely review regarding your recent stay. We are delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon.Kind regards,M House Team

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in the center of Palma
We thoroughly enjoyed our stay at this property. Hotel staff was incredibly kind and attentive to any questions or needs we had. We would definitely return to this property again and recommend it to anyone wanting a safe, quiet, and convenient hotel.
Stayed 4 nights in Sep 2023
Response from M House Team on 16 Nov 2023
Dear Dana,Thank you very much for your kind review!We are very happy to know that you had an amazing stay with us and we hope you can come back soon!Kind regards,M House Team

10/10 Excellent

Alessandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the MHouse. The lobby and room smelled good and clean. We also really like the added bad robes :)
Stayed 4 nights in Oct 2023
Response from M House Team on 14 Oct 2023
Dear Alessandra,Thank you very much for your review!We are very happy to know that you enjoyed your stay at our lovely hotel and we hope you can come back soon!Kind regards,M House Team

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this hotel. A very warm welcome, friendly staff and lovely room. The front desk manager(s) were so helpful. Even to the point they emailed recommendations for bars, beaches and restaurants! Easily walkable to all main locations but quiet and relaxed when in the hotel. Pool was small but ideal after a long day of exploring. We didn’t chose the breakfast option at the hotel but there is a bakery across the street which made the best pastries of the trip! Have already recommended staying at this hotel to friends and family and will definitely return in the future.
Stayed 3 nights in Sep 2023
Response from M House Team on 30 Sept 2023
Dear Gareth,the entire M house hotel team thanks you for your fantastic review and kind words!It was a pleasure having you as our guests; please come to visit us again very soon. Warm regardsM house Team

10/10 Excellent

Zili

Liked: Cleanliness, staff & service, property conditions & facilities
Chic hotel, good location, friendly staff (shoutout to Ishmail at front desk for being great!)
Stayed 3 nights in Sep 2023
Response from M House Team on 23 Sept 2023
Dear Zili,Thank you very much for your nice review!We are very happy that you had an amazing stay with us. Hopefully, you will be able to come back soon!Kind regards,M House Team

10/10 Excellent

Fernanda

Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
A great hotel in an excellent location. Room was spacious and bed was very comfortable.
Stayed 3 nights in Sep 2023
Response from M House Team on 16 Sept 2023
Dear Sarah,the staff of M house hotel likes to thank you for your fantastic comment! The opinion of our guests is fundamental for us.We hope to receive you very soon again.Best regardsM house team

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little hotel. In the city center. Easy to get to with amazing service. The staff were easy to communicate with and always ready to help. The restaurant had great food and drinks. Highly recommended!!!
Stayed 2 nights in Sep 2023
Response from M House Team on 16 Sept 2023
Dear Peter,please let us say that we really appreciate you kind review.We are glad you enjoyed your stay and our fantastic food and drinks :-)Pease visit us again very soon.Best regardsM house team

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Ethna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent one night at the hotel and the staff could not have been more helpful. Really atttentive front desk which made us feel very welcome. Perfectly located for the old town but incredible quiet at night highly recommended.
Stayed 1 night in Sep 2023
Response from M House Team on 9 Sept 2023
Dear Ethna,Thank you for taking the time to leave such a lovely review regarding your recent stay. We are thrilled to read that you had an amazing break in our hotel. Hopefully we will have the opportunity to welcome you back in the near future. Kind regards,M House Team

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
A really friendly atmosphere with a can do attitude. For exploring Palma just what you need.
Stayed 7 nights in Aug 2023
Response from M House Team on 4 Sept 2023
Dear Christopher, we would like to thank you very much for your kind reward. We are happy you enjoyed your stay with us; hopefully you will visit us soon.Kind regards, M house team

8/10 Good

Herbert

Liked: Cleanliness, staff & service
The property was really well put together and the staff were great. Really convenient location on the high street in the old town and close to Plaza España for transport connections. Our first room in the hotel had an incredibly noisy AC unit but the staff organised the next day a transfer to another room which fixed the issue.
Stayed 3 nights in Aug 2023
Response from M House Team on 2 Oct 2023
Dear Herbert,Thank you very much for this kind review!We are very happy that you had an amazing stay with us and we hope you will be able to come back soon!Kind regards,M House Team

10/10 Excellent

DEJAN

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great experience at MHouse Hotel! We did not get to interact with many other people, but the front desk stafd was amazing. Super helpful and knowledgable. The hotel was super clean and the location is amazing.
Stayed 2 nights in Aug 2023
Response from M House Team on 2 Oct 2023
Dear Dejan,We would like to thank you for this lovely review!We are delighted that you had an amazing time with us and our front desk staff were very helpful!We hope you can come back soon!Kind regards,M House Hotel

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at MHOUSE Palma, a great location and easy to walk everywhere. Rooftop pool was great and accessible most days if needed, staff were very accommodating. Room was very clean and spacious with plenty of amenities if required - fully stocked mini bar etc. Note that the restaurant isn't open on Sunday and Monday eve but otherwise a great spot for a cocktail or cold drink in the courtyard. Overall a great stay and would recommend. :)
Stayed 3 nights in Aug 2023
Response from Front Desk Team on 1 Sept 2023
Dear Ashleigh,Thank you very much for this nice review!We are very happy that you really enjoyed your stay here with us. For us, the most important thing is our guests and it was a pleasure to have you here with us!Hopefully you will come back soon and keep enjoying our rooms, our pool and our courtyard!Kind regards,M House Team

8/10 Good

Maya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but a little overpriced
Lovely decor, great location, extremely friendly staff especially the lovely Santi on the bar and the reception staff, the breakfast was good but maybe just a little overpriced. Our room was comfortable enough but faced directly on to a graffitied wall as it was on the ground floor. We didn’t really use the pool as it was very small and we went to the beach most days. At almost 1000 for four nights stay with no breakfast included i think it was a little overpriced to be honest but nonetheless a nice hotel.
Stayed 4 nights in Aug 2023
Response from M House Team on 2 Oct 2023
Dear Maya,Thank you very much for taking your precious time and leave us a review!We are delighted to see that you enjoyed your stay and left us feeling relaxed! We are pleased to see that Santi and our reception staff provided you with great service during your stay and I will be sure to pass your praise on to them. Hopefully we will have the opportunity to welcome you back in the near future. If we can be of any further assistance, please do not hesitate to get in touch.Kind regards,M House Hotel

10/10 Excellent

Viktoriya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Giang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
My Ouse was wonderful! Beautiful property and the staff was very friendly and helpful.
Stayed 2 nights in Aug 2023
Response from M House Team on 21 Aug 2023
Dear Julianne,We would like to thank you for taking your time and leave us a nice review.We are delighted that you had an amazing stay at our hotel and our staff was helpful to you. Hopefully you will be able to come back soon!Best regards,M House Team

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Beautiful building. A perfect stay in a great location.
Stayed 1 night in Aug 2023
Response from M House Team on 21 Aug 2023
Dear Caroline,Thank you very much for your amazing review!We are very happy that you had a wonderful stay with us. Hopefully you will come back soon!Best regards,M House Team

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the bed was superb
Stayed 3 nights in Aug 2023
Response from M House Team on 2 Oct 2023
Dear Raquel,Thank you very much for your review!We are happy to know that you had an amazing time with us and hopefully you come back soon!Kind regards,M House Team

10/10 Excellent

Raquel

Stayed 2 nights in Aug 2023

8/10 Good

Brian

Stayed 4 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a lovely welcoming space in a quiet little alley off a busy shopping street. The staff are excellent and the court yard is beautiful. It has a little roof top pool which you can book for an hour too. Breakfast was good but didn’t try the other food as they close the restaurant Sundays and Mondays. Very comfy bed.
Stayed 2 nights in Jul 2023

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and wonderful attentive staff! Highly recommend
Stayed 1 night in Jul 2023
Response from Front Desk Team on 21 Jul 2023
Dear Kristin, we would like to thank you very much for taking your time to leave us your review. We are so happy you totally enjoyed your stay with us and would be very grateful to receive you as our guest very soon.Best regards,Dania Warning

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay in Palma. The hotel is so close to the centre but has its own peaceful, removed atmosphere. The staff were all lovely and very helpful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Carsten

Stayed 2 nights in Jun 2023

8/10 Good

kara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and really nice room, only problem was there’s no lift so we had to drag 4 heavy suitcases up and down stairs the girl at reception did offer to help but we felt bad and did it ourselves, hotel is in a great location! I would return to this hotel it’s really nice.
Stayed 1 night in Jun 2023
Response from Front Desk Team on 2 Jul 2023
Dear Kara,Thank you very much for taking your time and leaving us a nice review!We are glad that you enjoyed your stay with us and very happy to know that you would come back! As the hotel is a historic building unfortunatley the structure does not permit to install an elevator; but our staff is always happy to help!Best regards,M House Team

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Room is perfect for two if all you need is a place to stay. Everything is so walkable. The breakfast is amazing!! And so are the drinks. Staff is so sweet. Even the manager came up to me and asked how I was doing. Love the small rooftop pool. I’d stay here again!
Stayed 4 nights in Jun 2023
Response from Front Desk Team on 22 Jun 2023
Dear Anne Marie,First of all thank you for taking your time and leaving us such a nice review. The opinion of our guests is very important to us.We hope to welcome you soon in the future.Best regardsM house team

10/10 Excellent

KIRSTY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super location, wonderful courtyard, super tasty food and really superb staff. Thank you we had a great stay.
Stayed 2 nights in May 2023

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had everything we needed to enjoy Palma and easy transit to the rest of the island via bus and train. Will be back!
Stayed 3 nights in Apr 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb little hotel.
Fabulous hotel with wonderful staff. Big shout out to Inma for booking restaurants for us and generally taking care of us. Our room was a fair size for the most basic, and the windows opened to let air in, plus the a/c worked well to heat the room. Great shower. Lovely large and soft towels. Toiletries nice tho no hand/body lotion which was missed (I was backpack only so hadn’t taken my own) Bed & pillows were extremely comfortable. Robe & slippers much appreciated. A wardrobe which had interior lights - one of life’s little bonuses! The bar/reception area is nice and comfortable too. The outside patio is attractive though not warm enough for us in January to sit out. The only downside is the access area to the hotel; lots of graffiti (and that’s a huge problem in most of Palma city…) but once you’re inside, it’s a little piece of paradise. Highly recommended.
Stayed 2 nights in Jan 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M House - Fantastic
Great short stay in Palma. The staff were excellent, Dana and the rest of the team were friendly, extremely helpful and nothing was ever too much trouble. A credit to the management...This was our second visit to M House and we will definitely return..
Stayed 3 nights in Jan 2023

10/10 Excellent

Lynius

Liked: Staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

Louise

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this gem
great place to stay, near everything. however parking garage you need a smart car to get in lol
Stayed 1 night in Nov 2022

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful from start to finish, lovely room , lovely environment but the staff made it excellent.
Stayed 4 nights in Nov 2022

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Amazing stay. Hotel in great location in the old town. Superb customer service. Everyone so friendly and very helpful. Fabulous beds. Rooms are around a lovely Spacious courtyard. There is also a small rooftop pool with 4 beds. All in all delightful.
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Barbara J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very nice and very clean with extremely helpful staff. The immediate surroundings were a bit dodgy/dirty, however could quickly get to very convenient City walkways.
Stayed 1 night in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, great reception area, comfy beds
i enjoyed my stay, located in a great place, 4 min walk to the main trains station. the receptionist are wonderful and sooooooo helpful. i loved hanging out in the lounge area. all the restaurants are in walking distance. already booked to come back.
Stayed 1 night in Oct 2022

10/10 Excellent

Olena

Stayed 1 night in Oct 2022

10/10 Excellent

Lindsey

Stayed 3 nights in Sep 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here. The room was modern and spacious. The communal breakfast and relaxing area was stylish. Only downside was the noise of the busy town outside the window, although it was still quiet at night. Also the sunloungers next to the pool could do with a revamp/replacement. Overall a great stay and would definitely recommend.
Stayed 3 nights in Sep 2022

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, very comfortable there on my own! The pool was incredible and the food and service great :)
Stayed 2 nights in Sep 2022