Outdoor pool, pool loungers
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Reviews of Holiday Park Santa Ponsa

2.5 out of 5
Holiday Park Santa Ponsa
Ramon De Moncada 35, Calvia

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 95 reviews" "
Rating 8 - Good. 32 out of 95 reviews" "
Rating 6 - Okay. 20 out of 95 reviews" "
Rating 4 - Poor. 3 out of 95 reviews" "
Rating 2 - Terrible. 4 out of 95 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and nice and never had a problem once while at the hotel
Stayed 5 nights in Apr 2024

6/10 Okay

Stuart

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Apr 2024

6/10 Okay

Stanley Chi Shing

Stayed 5 nights in Apr 2024

10/10 Excellent

Iria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind receptionist and staff. Beatiful pool area and very convenient apartment. Great for families.
Stayed 7 nights in Apr 2024

10/10 Excellent

Kerrie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here, quaint apartments that were well furnished, clean and comfortable. Pool and bar area was well maintained, clean and very welcoming. Daytime and evening entertainment was great too! Above all, the staff went over and above to chat, to make sure you were having a great time and solved any problems as they arose. Highly recommend!
Stayed 5 nights in Apr 2024

10/10 Excellent

Lee-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. All areas were clean & tidy. Nice pool bar with lots of snacks and drinks options. Good location close to bars and restaurants. Lots of stairs in the property, however not a problem as the staff carried our bags to the room for us on arrival. Would definitely stay here again.
Stayed 5 nights in Apr 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really nice located apartments . Staff were extremely friendly and very welcoming . The pool area and guy who does the entertainment was good . The rooms are very dated . We had an issue but was rectified by reception and maintenance immediately. Rooms are really clean though. The only issue with this property is if you have walking difficulties or elderly its not ideal . We was on high floor loads of steps and no lift. Overall a nice stay and would return for a cheap break
Stayed 3 nights in Apr 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 4 nights in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

6/10 Okay

Alan

Travelled with partner
Booking with Expedia said room with balcony.. didn’t get one… dreadful room..hotel said it was only a request and didn’t have to honour it and charged us 60 euros to upgrade which we did to a better room..
Stayed 4 nights in Mar 2024

6/10 Okay

Charlene

Travelled with partner, Travelled with group
Liked: Staff & service
Property is needing a refurbishment and pool but in all it was clean and tidy and staff were lovely. Drinks reasonably priced, small Menu reasonably priced also. I would stay again.
Stayed 3 nights in Sep 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2023

8/10 Good

Louise

Liked: Staff & service
Stayed 7 nights in Sep 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations
Great Location ...Close to Everything..I got a very high (lift still not working) appartment initially and with a bad knee was challenging.Thankfully on day 3 they facilitated a move for me.Karl in entertainment was excellent and made stay very enjoyable and had a great way with adult/kids alike.Splash Bingo was a big hit.Food at pool bar was excellent and reasonably priced
Stayed 6 nights in Aug 2023

10/10 Excellent

Reda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff
The staff was amazing.
Stayed 6 nights in Jul 2023

8/10 Good

SARA

Stayed 5 nights in Jul 2023

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valaria fantastic person
Great entertainment around the pool kids had a great time. My wife had an emergency brain operation while here and Valaria the guy on the front desk was fantastic helping me with all my needs without his help i could not have got by and i tried to give him some reward he refused to take anything. He is a thoroughly descent human being
Stayed 7 nights in Jul 2023

10/10 Excellent

Nagela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
it was an amazing trip, we loved the hotel and the staff was very friendly and attentive. I would definitely come back and recommend the hotel.
Stayed 7 nights in Jun 2023

10/10 Excellent

Adilson

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful, the room was clean and the pool area is fun.
Stayed 7 nights in Jun 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flights of stairs
Nice clean room,but air conditioning had to be paid for extra cost & most of the rooms had to be accessed by flights of stairs quite a lot in some cases ie no lifts. The staff were friendly & restaurant & swimming pool was nice, plenty of sun beds but no parasols,& there were a few large groups of young men allowed to stay at the hotel
Stayed 7 nights in Jun 2023

10/10 Excellent

Taryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for easy walking to beach and restaurants. Very friendly and helpful staff on the reception desk. Lovely pool area. Rooms could do with a full length mirror.
Stayed 3 nights in Jun 2023

8/10 Good

Ashik

Thin walls and surly workman who seemed annoyed when i asked for air con to be fixed
Stayed 7 nights in Jun 2023

4/10 Poor

Cordelia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lift has been out of order for a while, therefore you need lift your luggage up multiple flights of stairs and hope some kind stranger will assist you! AC does NOT come with the room although it’s hot as the devils arm Pits. You have to rent the AC remote for $20 $10 refundable deposit! The beds and really just box springs and not Mattresses so if you have bad back or hips like I do, well let’s just say good luck on getting a good nights sleep!
Stayed 3 nights in Jun 2023

8/10 Good

Gregory

Stayed 7 nights in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cheers for having us lee
Stayed 3 nights in May 2023

6/10 Okay

Russell

Stayed 3 nights in May 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Painful experience
In the description of this hotel there was no mention of all the steps we had to negotiate. The only lift we saw was out of order. I am waiting for an operation on a very painful knee so the whole experience was awful. The receptionist at check-in tried to be helpful and changed our alloted room for a "ground-floor" one which is actually on the first floor and up the longest flight of steps we saw there (where the lift was out of order).
Stayed 3 nights in May 2023

10/10 Excellent

Oliver

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2023

8/10 Good

Fabio

Liked: Staff & service
La struttura non è di nuovissima generazione, ma nel complesso non è male. Il personale alla reception molto cordiale, in particolar modo Valerio con cui abbiamo stretto amicizia e ci ha aiutati nel nostro soggiorno a Maiorca con suggerimenti vari. Posizione comoda non molto distante dal centro di Palma.
Stayed 4 nights in May 2024

2/10 Terrible

Ahmad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this hotel is the stuff. People are nice but every thing else (dirty and uncomfortable)
Stayed 10 nights in Apr 2024

10/10 Excellent

Jean loic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien. Un peu bruyant le soir.
Stayed 7 nights in Apr 2024

8/10 Good

Jimmy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war gut für die Familie . Gibt was zu renovieren, aber insgesamt war richtig und für der Preis , kann ich empfehlen

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2023

2/10 Terrible

Andreas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Die Unterkunft was sehr schlecht. Klima war extra zu bezahlen. Lift war defekt. Tǔre war nicht dicht. Es roch unangenehm im Zimmer…
Stayed 4 nights in Sep 2023

8/10 Good

Julia

Travelled with group
Liked: Staff & service, amenities
Es war ein angenehmer Aufenthalt im Holiday Park. Sehr freundliches Personal! Nicht weit weg vom Meer und nahe an sehr vielen verschiedenen Restaurants, Bars und Läden.
Stayed 6 nights in Oct 2023

10/10 Excellent

Williams

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

MARIA DEL MAR

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Es un lugar muy tranquilo. Quizás necesita un pelín de renovación. En recepción han sido más que amables y el servicio bien. Como digo hace falta algo de renovación pero calidad-precio está bien
Stayed 7 nights in Sep 2023

6/10 Okay

Kamila

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Der Herr an der Rezeption war ziemlich nett. Sehr viele und anstrengende Stufen, wie ich bei den Bewertungen sehe funktioniert der Lift schon länger nicht. War sehr unpraktisch beim Koffer tragen. Unser Zimmer war leider nicht so sauber. Es hat gestunken und die Wände waren voller Flecken und Schimmel.
Stayed 4 nights in Sep 2023

4/10 Poor

Gilles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hôtel à renover. Personnel agréable mais propreté à revoir. Pas de housse de protection sur les matelas, climatisation en supplément. Non annoncé sur le site! Cafétéria inexistante. Hôtel très bruyant le soir, piscine ouverte non stop avec bcp de monde. Transats rangés non nettoyés le soir.
Stayed 3 nights in Sep 2023

8/10 Good

Jaakko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2023

10/10 Excellent

Mustafa

Travelled with family and small children
Liked: Amenities
Det var bra mamma pappa och två barn! Ända är att vi fick betala extra för AC det var inte nice! Annars var det ok
Stayed 4 nights in Aug 2023

10/10 Excellent

phoumano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un super séjour, tout proche bar et commerçant, après faut pas s'attendre à un hôtel avec ascenseur. Tout est bien expliqué, juste la piscine et un peu bas 1m20.
Stayed 9 nights in Aug 2023

10/10 Excellent

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
The Hotel is located 5 min walk from a great beach and close to many restaurants and shops The staff is extremely kind and efficient and Mr Valerio is a super host. Rooms/apartments are comfortable, clean and enough big
Stayed 5 nights in Aug 2023

6/10 Okay

Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
En mi opinión tiene lo justo en cuestión de menaje y los colchones son muy incómodos
Stayed 7 nights in Aug 2023

10/10 Excellent

Ali

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beste lage und rezeption immer hilfbreit
Stayed 5 nights in Aug 2023

6/10 Okay

tom leslie

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

8/10 Good

Peter

Travelled with family
Liked: Staff & service
Stayed 6 nights in Aug 2023

10/10 Excellent

Maria Mercè

Stayed 4 nights in Aug 2023