Beach/ocean view

Reviews of CM Castell de Mar Hotel

4 out of 5
CM Castell de Mar Hotel
Calle Bonanza 1 - Cala Millor, Sant Llorenc des Cardassar, Mallorca

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 50 reviews" "
Rating 8 - Good. 22 out of 50 reviews" "
Rating 6 - Okay. 4 out of 50 reviews" "
Rating 4 - Poor. 1 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, food, entertainment, kids club, events, bar team, and overall staff. One of the best resort staffs from a friendliness and guest satisfaction perspective.
Stayed 7 nights in Oct 2023

8/10 Good

Dainius

Stayed 3 nights in Oct 2022

8/10 Good

Glocephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Very nice hotel. Great pools, nice room with fantastic view of the beach .Best of all was the service from all the staff. Very friendly and very fast! Nicely placed in the middle of the Bay and close to very pretty local towns.
Stayed 5 nights in Apr 2022

10/10 Excellent

T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Reservation Department on 6 Oct 2021
Dear guest, Thank you very much for your review and for staying with us. We are very glad, that you have enjoyed your stay with us. Many regards from the entire team

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent location and hotel
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was fantastic! Very quiet and peaceful resort.
Stayed 2 nights in Sep 2018

2/10 Terrible

Lynn, toronto, ontario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again.
I have never felt more uncomfortable at a hotel in my life!! this hotel basically caters to Germans only. no offence- but beyond rude and judgemental! Beach is beautiful but the restaurants surrounding are awful, German or British owned that do not know how to make a pizza if they tried. Yuck Stay in Palma, the south or even north in Mallorca if you want to have an authentic mallorcan experience!!
Stayed 4 nights in Aug 2017

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel!
Fantastic hotel in a perfect location. Well laid out and maintained and the main pool was great. we went for breakfast only which was the best choice as there were several lovely restaurants around. Would reccomend "La Sangria restaurant". Hotel Staff were friendly and helpful and all spoke English. Rooms were a good size with Beautiful sea views and cleaned daily. No real faults other than to say the toddler pool wasn't the cleanest. We never used it and our daughter came on leaps and bounds in the bigger pool. Overall an excellent hotel
Stayed 7 nights in Aug 2017

10/10 Excellent

Elvira, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Cala Millior
The best hotel in Cala Millior excente will can back bery good

10/10 Excellent

rocky, tamworth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Stay
Great Hotel, the most customer focused staff I have ever encountered. Big smiles from the fabulous breakfast chef cooking to order omelettes, pancakes, fried eggs etc, to the lady who turns back your bed and leaves a chocolate on your pillow. Lovely position on beach front. There are a lot of German guests but no problem, maybe a little weak on entertainment but I would highly recommend and certainly return. Well done to the management for a good job all round.
Response from ascen on 8 Jul 2015
Dear guest, thank you very much for your wondelful comment!! We hope see you soon again! Kind regards Rafel Nadal Hotel Manager

8/10 Good

Krispin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2022

8/10 Good

Ulrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage und Zustand des Hotels ist top.
Stayed 7 nights in Jul 2022

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022

10/10 Excellent

Stephanie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super, kommen gerne wieder
Stayed 4 nights in Mar 2022

8/10 Good

Priyanka

Stayed 5 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Aussicht. Nettes Personal.
Stayed 4 nights in Aug 2021
Response from Isaac on 25 Aug 2021
Vielen Dank für den Aufenthalt hier! Ihre Meinung ist für uns sehr wichtig.

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable.
Hotel en primera línea de la playa. Buffet variado y cada día una temática, todo muy rico. Habitación limpia y con vistas bonitas de la piscina. Zona chill-out con buen ambiente. Personal atento y amable.
Stayed 3 nights in Aug 2021
Response from Isaac on 25 Aug 2021
Muchas gracias por su comentario Jesús. Esto nos ayuda a esforzarnos cada día mas para satisfacer a nuestros clientes. Esperamos verle pronto de vuelta :)

8/10 Good

Karin

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2021
Response from Reservation Department on 6 Oct 2021
Dear Karin, Thank you very much for your review and for staying with us. We are very glad, that you have enjoyed your stay with us. Many regards from the entire team

10/10 Excellent

Azra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing staff, nice hotel,
Stayed 11 nights in Jul 2021
Response from Isaac on 25 Aug 2021
Thanks for staying here! Your opinion is very important for us.

10/10 Excellent

Alexcoach, Saint pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dommage que la ville soit si peu animé hors saison
Stayed 1 night in Mar 2020

8/10 Good

SARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Muchas Gracias on 11 Feb 2020
Thank you very much! We hope to see you very soon! Kind regards from the entire team

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wspaniały hotel, obsługa, jedzonko...no i sama okolica także extra...polecam gorąco
Stayed 2 nights in Jan 2020
Response from Muchas Gracias on 16 Jan 2020
Dziękuję bardzo za wizytę. Do zobaczenia wkrótce! Pozdrowienia z Majorki całego zespołu

8/10 Good

VIOLETA ALEXANDRA

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020
Response from Gracias on 27 Jan 2020
Thank you very much Ms. Violeta Alexandra! Best regards from the entire team

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 8 nights in Dec 2019
Response from Thank you on 27 Jan 2020
Dear costumer, thank you for your visit and rating our CM Castell de Mar. Kind regards

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 8 nights in Oct 2019

6/10 Okay

Gustavo Javier

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Necesita reformar habitaciones y spa
Somos repetidores ya que nos gustaba mucho este hotel, pero la decepción llega cuando vemos la piscina del spa con sus paredes bastante sucias (igual que el jacuzzi) y el agua fría. En recepción nos dicen que está a 29 grados cuando no pasaba de los 20. Las habitaciones no están mal, pero la encimera del lavabo totalmente decolorada. La comida bastante bien como en anteriores ocasiones, pero en el desayuno se acabaron los churros al poco de abrir y al preguntar a un camarero nos dice que "el chino" ha dicho que no hay más.. Creo que fue falta de previsión por parte del chef.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 7 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 6 nights in Oct 2019

10/10 Excellent

FG.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden. Sehr freundliches Personal. Alles bestens.
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Mani, Bonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel in direkter Strandnähe
Überaus freundliches und zuvorkommendes Hotelpersonal.
Stayed 5 nights in Aug 2018

8/10 Good

Luis Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018

8/10 Good

Ksenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2017

6/10 Okay

Nora

Liked: Cleanliness, staff & service
1 natt på Sentido
Fint gammaldags hotell nära stranden! Alla pratar tyska men få kan engelska. Rummen var små, ACn funkade halvbra. Utsikten var fantastisk och läget var bra. Frukostbuffén full av tyska delikatesser!
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
The hotel is comfortable and fantastic to stay. The view from the room was awesome. I would like to stay there again.
Stayed 5 nights in May 2017
Response from Ascen on 16 Jun 2017
Dear Guest, On behalf of the entire team of the Sentido Castell de Mar **** we thank you. Your words are always very important for us; Comments like yours can fill us with pride that we have exceeded your expectations, and motivate us to continue working on this line. Hoping for an opportunity to welcome you again soon at the Sentido Castell de Mar **** Best regards Rafel Nadal Hotel Manager

10/10 Excellent

christina, münchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches und hilfsbereites Personal
Schöner Meerblick, Zimmer und Bad mit Dusche sauber, Matratzen könnten besser sein.

8/10 Good

GJ, Raum München

Liked: Cleanliness, staff & service
Hotel mit sehr gutem Essen direkt am Badestrand
Wir (2 Erwachsene und 1 Zehnjähriger) waren im 12. und damit obersten Stockwerks dieses Hotels in einer Juniorsuite untergebracht. Es liegt direkt am ca. 2 km langen Badestrand von Cala Millor. Zwischen dem Hotel und dem Sandstrand liegt lediglich eine einige Meter breite Promenade, die sich speziell für Spaziergänge nach dem Abendessen sehr gut eignet. Die Lage des Hotels ist ideal für Leute, deren Fokus in erster Linie auf Baden ausgerichtet ist. In der unmittelbaren Umgebung des Hotels befinden sich zahlreiche andere Hotels ähnlicher Größe und Ausstattung, sowie zahlreiche Geschäfte (u.a. Supermärkte) und Restaurants bzw. Bars. Der lange Badestrand ist in sehr gepflegtem Zustand und das Meerwasser ist kristallklar. An der Sauberkeit sowohl im Restaurant als auch im Zimmer des Hotels gab es nichts zu bemängeln. Das Gebäude selbst ist 80iger Jahre Baustil und ist unseres Erachtens in puncto Platzangebot in den Zimmern sowie im Restaurant (enge Platzverhätnisse an den Tischen) aus heutiger Sicht verbesserungswürdig. Die Klimaanlage in unserem auf der obersten Etage gelegenen Zimmer konnte während der großen herrschenden Hitze leider nicht (mehr?) für ganz ausreichend kühle Verhältnisse sorgen...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service: 4 cleanliness: 3 ( When we arrived, we didn't like the clean in the bathroom. It's was alot of hair. The drinking class was not clean either..) Hotels location: 4 Breakfast/ dinner: 4

8/10 Good

Marie, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities
Fint hotell med närhet till allt
Avkoppling, fin pool, bra frukost. Fint hotell med utmärkt läge. Tyvärr hårda sängar och ganska liten balkong. Bra service när vi checkat ut att ha tillgång till dusch innan hemfärd. Härligt med strandpromenaden med alla caféer och restauranger.

10/10 Excellent

Carine, Bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Super séjour ! La nourriture est excellente, le service au top ! Le Spa ainsi que sauna et jacuzzi sont une tuerie !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel am Strand mit gutem Frühstücksbuffet. Freundliches Service. Alle Zimmer haben einen atemberaubenden Meerblick über die Bucht. Das Zimmer und Bad waren tipp top sauber. Großes Hotel, daher lässt es etwas an Flair in der Lobby vermissen. Da wir sonst eher in kleine Hotels reisen, kann ich dazu nichts sagen; eventuell ist das in anderen großen Hotels auch

8/10 Good

jeanette, Østerbro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel og god mad
Lækkert hotel og maden var meget bedre end forventet. Rigtig mange tyskere og lidt trist personalet ik var så gode til andet end spansk og tysk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra och hjälpsam personal

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Wenig Charme, Qualität in Ordnung, Publikum alt
Publikum sehr alt und praktisch ausnahmslos aus Deutschland. Lage direkt am Meer, aber in der Umgebung leider hauptsächlich Restaurant und Bars mit Alleinunterhalter und schlechter Musik. Frühstück und Abendessen mit exzellentem Buffet und grosser Auswahl.

10/10 Excellent

Jutta, Darmstadt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlichkeit
sehr freundliches Personal
Response from Ascen on 12 Sept 2015
Sehr geehrter Damen und Herren, Im Namen des gesamten Teams des SENTIDO Castell de Mar**** möchten wir uns für Ihre Kommentare bedanken und hoffen, Sie sehr bald wieder bei uns zu begrüssen. Vielen Dank für Ihr Vertrauen in uns Rafel Nadal Hotel Manager

8/10 Good

Jacques, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good medium level hotel, but WiFi not functionning
Hôtel choisi avec un ami pour un séjour entraînement de vélo. L'hôtel présente un rapport qualité / prix tout à fait correct et le personnel est amical. Le seul problème rencontré (très dérangeant et qui me ferait hésiter à choisir un autre établissement l'année prochaine) est le fonctionnement catastrophique de son infrastructure WiFi. Ce dernier n'a pas fonctionné correctement durant toute la durée (une semaine) du séjour. De nos jours, c'est totalement inacceptable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Für Rentner bestens geeignet
Das Essen war sehr einfach und dadurch recht eintönig. Die Essenszeiten von 18:00 bis 20:30 waren recht früh, so dass der spätere Gast mit den Resten vorlieb nehmen musste. Der Zimmerservice kam am ersten Tag erst als wir gegen 18:00 Uhr nachfragten. Dies alles ist bei diesem Preis auch ganz normal.