3 outdoor pools, pool loungers

Reviews of Apartamentos Jutlandia

3.5 out of 5
Apartamentos Jutlandia
Avenida Golf 1, Santa Ponsa, Calvia, Mallorca

Reviews

8.4

Very good

Rating 10 - Excellent. 57 out of 152 reviews" "
Rating 8 - Good. 69 out of 152 reviews" "
Rating 6 - Okay. 18 out of 152 reviews" "
Rating 4 - Poor. 4 out of 152 reviews" "
Rating 2 - Terrible. 4 out of 152 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

sharon

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were the brilliant so helpful and friendly always went the extra mile for every request we had. Entertainment was excellent and on throughout our stay 8 days don't know were they get the energy from kids loved it big credit with all staff to hotel Big bonus if you have kids is the astro turf the safest hotel I have stayed in for kids falling all others in Santa ponsa have large steps an uneven steps. Will be back again next year look forward to meeting all the staff again thank you very much for a lovely holiday.
Stayed 7 nights in Apr 2024

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. Perfect for families with young children. Our 4 and 6 year old loved the pools and waterslides the kids clubs provides great entertainment too - Liz was fantastic. Would really recommend!
Stayed 6 nights in Oct 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great family friendly hotel. Pool area especially was great for kids with plenty of shallow areas as well as the tun slides.
Stayed 7 nights in Aug 2023

8/10 Good

Rachel Dorcas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

8/10 Good

BARBARA

Travelled with family and small children
Liked: Staff & service, amenities
This property is good for visiting if you have kids. Located in Santa Ponça where you have access to multiple restaurants, stores and a beautiful boulevard with a nice beach just walking minutes from the property. The rooms are small but confortable enough for 4. No Luxury, just the basics. We believe it need a little bit of maintenance in the rooms. A negative thing that we found is that it is allowed to smoke everywhere, and is terrible for us that have kids and we are not smokers. Is disgusting to wake up in the morning and having that horrible smell everywhere, plus the exposure to the kids that we feel should be controlled. We recommend forbidding smoking or at least having specific areas for smokers, because many of them are unconscious and smoke around your kids. Pool area is amazing and super fun for the kids. Also the kids club is nice. Staff is friendly and cheerful. The food in the property is basic but good. They also have a buffet across the street that we didn’t like at all. The location was a plus. The area is beautiful, very touristic and minutes away from amazing Calas (beaches) like Portal Vells and Cala Mago. 25 minutes away from Palma de Mallorca and 1 hour to the most amazing Calas like Calo De Moro (you can’t miss this one) and Cala S’Almunia. In general, we where pleased with our stay and we would recommend it for families with kids (not for adults only).
Stayed 5 nights in Jul 2022

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time visiting and this time was just as good as the first. The kids loved it. Will return again.
Stayed 5 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family break
Great facilities and very friendly staff. Anna at kids club was a particular hit with our children. Fantastic with all the kids.
Stayed 10 nights in Apr 2022

8/10 Good

Juan Martin

Travelled with family
Great personnel made the whole difference
We went there for 1 week as family with a 1-year-old kid, mainly given the proximity to Palma Airport (not too far away) and its focus on kids in terms of pools, activities, etc. I will give top and low point given character restriction. The absolute best Jutlandia has to offer is its people and service they provide. From the reception with Pablo and Tatiana, to entertainment and Jupilandia with Julio and Ana, to restaurant and bar with Jose (chef) and Jose and Alejandro (bar and restaurant support), and of course many others that work in the same line. I can’t remember such engaging personnel across the board in other hotels I’ve been to. Management should take note on this as its biggest asset. I think the weakest point of the hotel is the dated rooms. They are preserved, but not necessarily well. The lighting in them does not help one tiny bit as the lights are few and, on our block, we didn’t get lot of sunshine coming in given the placement. I understand that the pandemic does not allow for refurbishments given costs, but some of the goods in the hotel are way older than this Covid pandemic and should have been replaced long before. Sometimes some minor aesthetic changes make a massive difference. We had an issue with ants the whole trip and even if the island has ants, many cracks allowed them in. Cracks that were not supposed to be there. Cleaning of the rooms was average, but the personnel was lovely.
Stayed 7 nights in Aug 2021

10/10 Excellent

teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to Santa ponsa a number of time but I have to say jutlandia hotel is one of the best I have ever stayed in staff were excellent entertainment was so good kids really enjoyed it will be going back again and can’t wait loved this hotel 10 out of 10 for me and my family.
Stayed 7 nights in Aug 2021

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and entertaining family resort
We loved our stay. The best part was the facilities for children: pools, water slides, kids club, entertainment and play areas. The rooms were fine, excellent location and food and drink were good. Service and staff were excellent but could have done with more people on the bar at busy times. Also, it would have been good to find an alternative to bottled water as the plastic used was ridiculous.
Stayed 4 nights in Aug 2021

10/10 Excellent

Lucy

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 9 nights in Sep 2019

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family vacation
Great pool, great entertainment, great kids club, friendly and attentive staff all around. We are a family of four--two small girls ages 3 and 5 and what a time we had. We stayed 5 nights and wish we stayed longer.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely place to take a family holiday. Excellent pools and lots of activities for children. Staff all very friendly. All inclusive option was very helpful to us. 10 mins walk to the beach and large supermarket. Would certainly visit again in the future.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing for family's. The pools and kids slides were brilliant. The entertainment and kids club staff kept the little ones entertained all day and night with games and dancing. The bar/waiting staff worked so hard and kept us topped up with drinks. Will be looking to go back again next year as a lot of family's we spoke to and saw are repeat customers to. That in itself tells you all you need to know.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very child friendly.. Meet our needs with requests... Super friendly staff
Stayed 5 nights in Apr 2019

10/10 Excellent

Michael, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday hotel for families
Great little 4 day trip for family birthday. Check in quick and easy hotel pools great for size of accomodation great location just up from main strip so very peaceful. Definitely would go again
Stayed 3 nights in Apr 2019

10/10 Excellent

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent for familes & excellent location
Probably best priced hotel for familys in santa ponsa! the entertaiment day and night is non stop and the kids love it. 3pools and the slides were used all day, no one wanted to leave the hotel it was that well catered for your every need. would i stay again! YES
Stayed 7 nights in Oct 2018

8/10 Good

wash, England

Liked: Staff & service, property conditions & facilities
Nice location. Hotel fine. Room a few cobwebs and small.
Stayed 4 nights in Oct 2018

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Good family resort
Good family resort, young children well catered for. Fairly basic accommodation but everything you need provided, can be a little noisy. Towels changed and basic cleaning daily, bedding every 3 days. Good clean pools and lots of sunbeds & shade's always available, life guard on duty. Bar and Lounge area comfy. Location a short walk to the sea and resort centre. Some evening entertainment, ok. Daily children's centre available, did not use. Staff always friendly.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great staff and 5 minute walk to the beach
Stayed 5 nights in Sep 2018

10/10 Excellent

dodo, london

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Location is excellent
We just came back yesterday, location is excellent but the cleaning of the room is not that good , staff are nice and friendly, activities is nice but the noise is loud till 12 pm .
Stayed 4 nights in Jun 2018

10/10 Excellent

Elliot, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When booking a family holiday there's a few questions you ask yourself: Is it a safe place? Absolutely, at no point during the stay did we think it was unsafe for kids, every other apartment was taken by a family with children so we all have the same interests in mind. The kids club is well run with a signing in and out of the children, the doors are locked so they can't wonder off. Is the pool clean? Yup, no issue with any of the pools here, the lifeguards are attentive and are willing to step in when things get a little OTT. What's the food going to be like? In a word, brilliant. We have been all inclusive many times before and it's normally the same things in the buffet and we plan to eat out on at least 3/4 occasions to mix it up. However, in this case we didn't need to! There was sushi, roast duck, roast lamb, lamb and pork chops freshly cooked, sirloin steak freshly cooked (they even ask you how you'd like it cooked), seafood platters, slow cooked beef amazingly presented salads and of course paella. The entertainment for the children was excellent, mini-disco's and shows every evening (excepts Saturdays), the entertainers really do earn their money. The apartment is adequate, 2 large single beds and a sofa bed that is also 2 single beds, a kitchenette with fridge and utensils, hairdryer. The apartment was already set up with a travel cot and also a stair gate so you can leave the door open and not worry that your little ones are going to wonder off!
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments for kids.
Well thought out and run apartment development for children, close to the town centre and beach.
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous holiday. Felt very safe in the complex
Stayed 7 nights in May 2018

8/10 Good

mick, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but wouldn't bother with all inclusive
Nice hotel but food wasn't up to much good location staff very friendly
Stayed 7 nights in Oct 2017

8/10 Good

Steve, London

Liked: Cleanliness, room comfort
A few days away in the sun
Easy to find the Hotel with a direct bus (A11) from the Airport to the resort (Santa Ponca). Checking In was easy and everything well explained including about possible upgrade to "All inclusive". Room kept clean and the towels changed every day by the cleaners. Checking Out was easy as well. Had a very relaxing few days, will look to come back again
Stayed 4 nights in Oct 2017

10/10 Excellent

Vikki, Chichester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant in everyway for toddlers
Absolutely brilliant holiday. Excellent food and drink, awesome pools, amazing location, great entertainment. My only disappointment was how small the apartments were on arrival; pictures definitely make it look much bigger but we moved some furniture and made some space. Would love to go back.
Stayed 7 nights in Aug 2017

10/10 Excellent

miranda, nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and location
We stayed here with our 6 year old and had a great holiday
Stayed 10 nights in Jul 2017

6/10 Okay

annie, southampton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice overall family hotel
Nice set of pools, for all the family. Entertainment a bit loud, especially considering the space the audience was in (relatively small). If you want a quieter room go for something in the starfish block. Wheelchair friendly, even a ramp into the pool. Beds are rock hard!
Stayed 7 nights in Jul 2017

8/10 Good

Pat, Stuttgart Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding for families with young kids!
Absolutely the best hotel staff! Located within a 5-10 minute walk to the beach. Great pools and english speaking staff. About 30 minutes from the airport by taxi (35-40 Euro).

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Excellent hotel close to the beach
Had an excellent stay at Jutlandia in April with our 3 year old. Great location, pools and entertainment.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Short Break
We had a great time at this very friendly family resort, the pools are fantastic for kids. The staff were extremely friendly and really did try and tend to our every need. Rooms were very clean and surprisingly spacious. Hotel is located very close to the centre of the resort and the beach is within easy walking distance.

6/10 Okay

marcie, ireland

Liked: Staff & service
Disliked: Cleanliness, room comfort
family hotel
Great hotel for a young family, recently refurbished which is nice but the beds are very uncomfortable, staff are lovely and do a great job, food is basic but nice.

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service

2/10 Terrible

IH, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room, no privacy
Room odour was of strong stale smoke. No private balcony or terrace. The restuarant was in another building on plot opposite where hotel. Cockroach on restuarant floor. Took over 24hrs to process our concerns and at every opporunity attempted to retain our money after a reasonable diplomatic approach from us. The issues and poor standards are endless and this was rated a **** hotel??????

8/10 Good

robbie, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly. Short walk to beach
Stayed room only. Tried the food around the pool which was nice. Daughter LOVED the entertainment, which was well catered for in the small pool and kids club building. Damion on the front desk is most helpful

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a real family hotel, i recommend this to every family with children. Very good hotel

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Eamonn, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
Great time. A very good budget offering.

8/10 Good

andy, yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife, 4 year old grand daughter and I stayed for four nights at the jutlandia apartments in October on a room only basis. The rooms are quite basic but provide everything that you need and are furnished in a modern manner, maids cleaned the room and made the beds daily and were always spotless when done The pool areas were always clean and well supervised and are ideal for young children and the kids entertainment was excellent , the Halloween night deserves a special mention as the decorations and the time and effort put in by all the staff was impressive and well appreciated by all the guests. The apartments are a five minute stroll from the beach, restaurants and bars, overall we enjoyed our stay and would go back again.

10/10 Excellent

Mariusz, Limerick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
Very good place to go with kids

8/10 Good

paul, Lichfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Wonderful place and I would highly recommend. Friendly staff good food and great location.

10/10 Excellent

mumof2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
Just returned from a week here and the whole family loved it! Especially my 2 year old, excellent splash pool and kids play area food was great always something to eat, sun beds get taken up with towels early but even in the afternoon it's always possible to get a bed they have lots available however for young children it's hard to get a parasol so ask the life guard and he does his best to get you one, lovely hotel lovely rooms and great food and drink, staff very helpful too :) will deffo visit again

8/10 Good

Martin, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment everything you need for a week away
We stopped at the Jutlandia .Self catering basis only .So I cannot comment on the restaurant .The apartment was good nice and clean with all the facilities you need. A fridge, toaster, kettle, microwave etc. The bathroom was nice with a walk in shower. Air conditioning in the bedroom, enough wardrobe and cupboard space . Safe at additional charge .Flat screen tv in living room. ( you had to put a deposit on the tv remote). Cleaning was done 5 days per week and beds changed once per week. There were 4 pools and always plenty of Sun beds what ever time you get up. No need for the mad dash first thing in the morning. Although there was only two of us. The free wi fi was ok but only works in the reception and is limited to an hour per day All in all I would have no hesitation in recommending the jutlandia to anyone

8/10 Good

louise, stevenston, ayrshire

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent family hotel
Hotel was ideal for our family. Staff very friendly, rooms clean, poolside snacks lovely. Would definitely return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Really good great entertainment for the kids nice place.