8/10 Good
Shambhavi, Lucknow
Travelled with family
9 Oct 2019
Liked: Property conditions & facilities
Disliked: Staff & service
The resort is beautiful, definitely a break from the mundane city life. It can be a getaway option for the weekends or vacations. A must try, for the out goers. The wifi has a good speed. The cottages are beautiful and have a different feel of luxury in it. However, as abundant caution I would state some issues which I faced.
Firstly, one must make offline bookings for this property as for online bookings the Resort merely provides accomodation but no complimentary breakfast or access to Adventure Park, Water Park and Swimming Pool. If accommodation is provided to online bookings then other facilities are chargeable. The charges can make deep holes in your pocket.
Secondly, the food is exorbitantly priced. If you pay for food at the Resort then please calculate Rs. 500/- per individual for a one time mini-meal in the day. Therefore, in my view one must make an endeavor to pre-book the meals at the Resort or else be comfortable in paying for the same.
Thirdly, the service is not prompt as it ought to be. I had to myself go at the reception for extra towel and complimentary mineral water bottle but the restaurant provides meals promptly.
Shambhavi
Stayed 2 nights in Oct 2019