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Super hotel.Mila atmosfera.Blisko do plazy.Mozna spokojnie wypoczac.Jedzenie bardzo dobre
Verified traveller
Stayed 9 nights in May 2019
Response from General Manager on 3 Jun 2019
Many thanks.
All the Staff and myself are looking foward to see you again soon.
Thank you very much.
6/10 Okay
Sylvia
21 May 2019
Disappointed.
This was our 3rd visit but the changes did not improve the hotel. The refurbished restaurant was clinical and so noisy, the constant scraping of chairs on tiled floor. The former extra restaurant area which was a quiet haven is now the AI snack area briefly opened for the odd hour or so. We missed the outside water fountain too. In our bedroom, the balcony door and windows were in a bad state and badly needed painting. No hair drier in the bathroom is ridiculous. Also, we had no bidet. Beds were comfy and we slept well. Cleaning was not the best. The food in the restaurant was not as good as previous visits and there was less choice. Most staff were quite unfriendly. We did enjoy our holiday and spent time in Mijas and Malaga which was lovely. We probably won't return to Gardenia Park Hotel again.
Sylvia
Stayed 7 nights in May 2019
Response from General Manager. on 28 May 2019
We all feel sad you were disappointed about the new noisy chairs we bought but, do not worry because we have just found the solution and they are not longer noisy.
About choices at the buffet we realize that you have seen that previous years we had 8 hot places on the buffet and, with the changes we have 14 hot dishes and more salads areas and a wonderful show cooking with two meats and two fish dishes, and a vegatables wok; so choices have improved a lot, as the most of our clients verify.
About services in the room, it is true that we have not a dryer in room (we are not a four star), but you can have it from Reception.
The cleanning in our hotel is very good and the Staff is very friendly and polite and for that reason we wish the best.
Response from Globales Quality Manager on 7 Nov 2018
Dear Susan,
thank you very much for your fabulous rating.
We are very pleased to know that you enjoyed your stay with us and will be looking forward welcoming you again at Globales
We thoroughly enjoyed our stay. It is my 3rd one this year. Staff are wonderful caring friendly and efficient. Food was very good with plenty of variety and for the price it was very good value. Rooms are basic but clean. However a fridge and kettle would have been handy. Area is within short walking distance of bars supermarkets and shops. Bus stop to Malaga or fuengirola right outside. Very popular with English and Spanish and nearly always booked up
Susan
Stayed 7 nights in Sep 2018
Response from General Manager. on 28 May 2019
Many thanks for mthe score and rating given.
All the Staff will be pleasent to serve you again soon.
4/10 Poor
Adrian
8 Jun 2018
Disliked: Staff & service
Dated facility with sub-par service starting at the reception desk. To be avoided!
Adrian
Stayed 1 night in May 2018
Response from Gardenia on 9 Jul 2018
Hello, Adrian, good morning.
Thank you very mauch for your comments.
I take note of it to improve.
We wish you a nice summer and see you again.
6/10 Okay
Kevin
29 May 2018
Liked: Cleanliness
Good value
Clean room and good value, possibly a little out of the way for central town although the bus was right outside and regular.
Kevin
Stayed 5 nights in May 2018
Response from Gardenia on 9 Jul 2018
Hello Kevin, good morning.
Many thanks for your comments and for the puntuation given.
We hope to see you again soon.
6/10 Okay
Verified traveller
12 Feb 2018
Liked: Cleanliness
ok,ish
this hotel is ok if u get it for right price, charged us 20 euro 4 safe in room /for 6 nights (over 3 euro a night) ? room basic but with nice views ,wait 4 ever 4 lifts at meal times ,food cold and poor quality
On arrival was given a room on the ground floor just off reception, large. Comfy room but unfortunately above a very loud disco, after complaining to the night reception staff, who where very helpful and asked us to see them in the morning upon which we where quickly moved to a room on the 8th floor same spec with fab views. Very happy with the service we received. Breakfast was very good and we would stay there again no problem.
Stuart
Stayed 5 nights in Nov 2017
6/10 Okay
richard, bucks
27 Oct 2017
Liked: Cleanliness, room comfort
good 3 star hotel in a nice location
food was only average,cheap cuts of meat.very good breakfast.swimming pool area very uninviting.a value for money budget hotel.
Decent 3 star and only about 5 minute walk from train station.
Room was basic but very clean. TV had the added bonus of BBC 1, ITV plus CNN in English.
Good selection of food in the restaurant. It would have been good to have a different option to paella as the rice option but can't be easy for the chef's trying to provide options for the amount of different nationalities staying at the hotel.
You cannot fault anything about this hotel.The staff throughout the hotel are friendly and polite.There is a good choice of food and you can have wine or water with your evening meal even if you book half board which is a very nice touch.The morning entertainment team Lola Adam and Miguel are so much fun that we looked forward to it every day.The aqua was our favourite and we still have the music and moves in our heads.Thanks to all staff,management and friends that,we met for making this holiday memorable. Fun fun fun all the way.
Josie
Stayed 5 nights in Oct 2017
Response from Globales Customer Service Team on 14 Nov 2017
Buenos días,
Muchas gracias por dejar sus comentarios.
Esperamos volver a verles pronto en
Globales Gardenia.
Saludos.
Great holiday in very good hotel in excellent situation. Quiet respectable area with lovely prom and clean beaches. Good shopping in nearby Fuengirola. Terrific transport, bus and train very cheap. Will definitely return.
When I saw my room I was very disappointed. It was very basic. When I asked to be upgraded I was told that all the rooms were the same. The bed was uncomfortable. There was no tea/coffee facilities., hairdryer, and no complimentary toiletries in the bathroom. The door to the balcony was rotting at the bottom and paint peeling off.
On the plus side, the breakfast was good and there was a lot of choices. It was close to beach and train.
Overall it was ok for a short stay. But you must take your own items that you would normally expect to find in an hotel as you certainly wont find them here.
No Wifi - price very dare
Evening staff dont speak english
Michal
8/10 Good
Malcolm, Leeds
1 Dec 2015
Liked: Staff & service, room comfort
We had a short 4 day stay while visiting family.
We found the hotel adequate for a 3 star, the dining room was well decorated, the food although a fair selection was usually cool. Our bedroom was comfortable and the balcony overlooked the pool which was perfect, and the big bonus was we had ITV and BBC on the telly. The entertainment in the lounge covered most tastes and was quite varied. Overall a nice stay.
Malcolm
8/10 Good
Heidi
5 Nov 2022
Liked: Cleanliness, staff & service, amenities
Godt hotel med en god beliggenhed. Havde halvpension, og maden er overraskende god, og varieret. Havde værelse på toppen, med fantastisk havudsigt. Dog mangler der et køleskab. Personalet var meget venlige, imødekommende og hjælpsomme.
Heidi
6/10 Okay
Verified traveller
Business traveller, Travelled with partner, Travelled with group
Tout ce qui est chevillé au mur est prêt à tomber (patères, étagères...)
Insonorisation des chambres inexistante
La nourriture est assez moyenne
L’emplacement est ok et le personnel est souriant et assez serviable.
Verified traveller
Stayed 7 nights in May 2019
Response from General Manager on 28 May 2019
Bonjour. Est-ce vrai? Pendant son séjour, il n'a pas dit qu'il avait quelque chose de mal dans sa chambre. Nous avons une équipe d'employés de maintenance qui sont heureux de résoudre tout problème. En outre, aucun autre client ne semble avoir commenté quoi que ce soit de similaire.
En tout cas, nous sommes heureux que vous ayez passé un séjour agréable et que vous reconnaissiez que notre nourriture est bonne, le personnel efficace, poli et souriant.
Nous vous souhaitons tous un bel été.
4/10 Poor
Verified traveller
6 Nov 2018
Disliked: Staff & service, room comfort
Hyvä sijainti mutta henkilökunta tympeää. Huoneeni sijaitsi aivan vastaanoton vieressä joten aika rauhaton.
Verified traveller
Stayed 9 nights in Oct 2018
Response from Globales Quality Manager on 7 Nov 2018
Dear customer,
Thank you for your visit.
We are sorry to know that we did not met your expectations and will take into consideration your comments in order to improve our services.
Best regards.
Hotelli oli hyvällä paikalla.Lähellä kaikkea mutta ihanan rauhallinen.Näköala huoneesta on merelle ja tietysti hieno.Aamupala oli ok mutta illallista en suosittele.Hotelli näytti olevan eläkeläisten suosikki.
Verified traveller
Stayed 6 nights in May 2018
Response from Gardenia on 13 Jul 2018
Paljon kiitoksia huomautuksista ja siitä pisteestä, jonka olet antanut meille.
Talvella meillä on paljon vanhusikäisiä asiakkaita, ja tämä tekee hotellista avoimen; ilman niitä emme tosin voineet tosin pitää hotellin auki, koska meillä on paljon huoneita.
Toivomme hotellihuoneen uudistamista pian ja muuttaa kaupallistamista niin, että muualta tulevat asiakkaat tulevat Espanjan vanhojen asemesta kesän aikana.
Toivomme nähdä teidät taas pian hotellimme, joka on myös sinun kotisi.
Tervehdys ja hyvä kesä.
Hotellet känns omodernt och skulle behöva rustas upp. Maten i frukost- och middagsbuffén håller ingen högre klass. Extra barnsäng visade sig vid ankoms kosta extra i motsats till vad som stod på sidan vid bokning.
Martin
Stayed 7 nights in Dec 2017
6/10 Okay
Taina 59v., Espoo
8 Nov 2017
Liked: Cleanliness, staff & service
Esittelykuvien photoshoppaus
Kyllä on esittelivät hienoja !
Totuus kertoo hotellin iän. Kulahtanut yleisolemus. Hiukka hajua kph:ssä.
Kaamea vihannekseton brittiaamiainen.
Älkää vain ottako mitään puoli-tai kotihoitoa. 2 viikossa tökkii ruoka pahasti.
Hotellissa olut (pienempi kuin kylillä) maksaa 2.80 ja siis kylillä 1-1.80 e.
Jeg og min mann bodde her i fire uker hele okt. Hadde et fantastisk vær som gjorde sitt til at hotelloppholdet ble kjempe bra og vi kommer gjerne igjen.
Hotellet ligger flott til, stille og nærme stranden med en deilig have med solstoler.
Maten og renholdet var også meget bra til å være et tresjerners hotell.
sigfried
Stayed 28 nights in Sep 2017
Buenos dias,
Muchas gracias por dejar su opinion.
Esperamos volver a verles pronto.
Saludos.
Globales Customer Service Team
6/10 Okay
Verified traveller
31 Oct 2017
Liked: Cleanliness
Hyvä sijainti ja ihan siisti ja rauhallinen hotelli joskaan ei kovinkaan nykyaikainen
We stayed 2 weeks in August 2017 in that hotel and it was a good experience. Very clean, nice staff and good location far from noise and animation. We recommend it especially for families.
Katia
Stayed 14 nights in Aug 2017
Response from Jesus Nuñez on 2 Sept 2017
Good evening,
Thank you very much for your comments.
We hope to see you again soon.
Best regards.
Jesus Nuñez
Excelente fin de semana en pareja y con amigos. La experiencia superior a nuestras expectativas. Limpieza total en todas las áreas, comodidad, buena comida, amabilidad del personal, enclave del hotel, animación en general, ambiente, etc...
Sin duda volveremos. Lo recomiendo al 100%.
Perfekt för oss med fina ytor dels i hotellet och hotellområdet. Fanns platser både solstolar och bord med stolar. Perfekt läge på hotellet nära strand området och lite i utkanten. Lätt att promenera in till city kärnan.