Eurostars Astoria Reviews

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Reviews of Eurostars Astoria

Eurostars Astoria

Av del Comandante Benitez, 5, Málaga, Malaga

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

Lien

Travelled with partner

22 Feb 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

We stayed for 7 days .A/C wasn’t working.Refrigerator wasn’t working.Bidet was working ,try to change room ,but they said every room are same They wasn’t going to help.

Stayed 7 nights in Feb 2024

Response from HOTEL EUROSTARS ASTORIA on 23 Feb 2024

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Sohayla

Travelled with family

20 Feb 2024

Liked: Cleanliness, staff & service

The staff were great. Breakfast was basic - more egg options would be good (other than scrambled - maybe hard boiled would be easy). Some hotels use sprays to cover smells and this is not a good idea as a distinctive unpleasant old hotel smell develops over time. Don’t know how you would get rid of it but it’s worth trying as everything else was good!

Stayed 3 nights in Feb 2024

Response from HOTEL EUROSTARS ASTORIA on 20 Feb 2024

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Abdul

Travelled with partner

17 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location for exploring Malaga Most of attractions within easy walking distance of 10-20 minutes Attractions further afield good choice of transport types available

Stayed 7 nights in Feb 2024

Response from HOTEL EUROSTARS ASTORIA on 18 Feb 2024

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Linda

Travelled with partner

21 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2024

Response from HOTEL EUROSTARS ASTORIA on 13 Feb 2024

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Alan

27 Dec 2023

Stayed 5 nights in Dec 2023

Response from HOTEL EUROSTARS ASTORIA on 13 Feb 2024

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Bianca

23 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2023

Response from HOTEL EUROSTARS ASTORIA on 13 Feb 2024

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Marcella

22 Dec 2023

Stayed 1 night in Dec 2023

Response from HOTEL EUROSTARS ASTORIA on 13 Feb 2024

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Bertha

Travelled with partner

28 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is an excellent place to stay the night prior to flying on, as it is very near the train station to go to the airport.

Stayed 1 night in Nov 2023

Response from HOTEL EUROSTARS ASTORIA on 13 Feb 2024

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Harold

Travelled with partner

19 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect spot for exploring the city center. Quiet and secluded but also very conveniently located. Staff was very helpful and went above and beyond.

Stayed 5 nights in Jul 2023

Response from HOTEL EURSTARS ASTORIA on 28 Jul 2023

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Marcus

21 Jun 2023

Stayed 1 night in Jun 2023

Response from HOTEL EURSTARS ASTORIA on 16 Jul 2023

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

JESSICA

7 May 2023

Stayed 2 nights in May 2023

Response from Hotel Eurostars Astoria on 31 May 2023

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Scott

Travelled with family

18 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities

A great city location, convenient for the old town and transport links in the new area.

Stayed 1 night in Feb 2023

Response from Hotel Eurostars Astoria on 21 Feb 2023

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Ian

Travelled with partner

17 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location next to the Central station, and a short walk into the town centre -friendly welcoming staff, great room and shower, very clean, would stay again

Stayed 1 night in Feb 2023

Response from Hotel Eurostars Astoria on 21 Feb 2023

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Paul

5 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overall

Great staff and cleaner. Kind birthday gesture from them really appreciated. Lovely room which was spacious and comfortable. Excellent shower. My only concern was that I found the mattress a little bit hard as I am used to a softer padded one at home. Fitting a mattress topper would easily and affordably sort this out. I hope to return before long!

Stayed 2 nights in Feb 2023

Response from Hotel Eurostars Astoria on 7 Feb 2023

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Jeffrey

4 Feb 2023

Stayed 1 night in Feb 2023

Response from Hotel Eurostars Astoria on 18 Mar 2023

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Andrew

27 Nov 2022

Liked: Cleanliness

Disliked: Staff & service

What a pity…

The room and bathroom were recently refurbished to a good standard. Room 601 is next to the lift but I was not aware of the lift while in the room. The view was of a brick wall. Perhaps we had the brick wall because we complained the second time we tried to book in. The 1st time started at about 1300 hours, the receptionist answered various phone calls and after 15 mins said he could not find a room. available. We left returning at 1845 and after 35 mins had our key. I used online check out at 0745. Around 1100 I received an email inviting me to use on line check out. They had one monitor available for check in and each time it appeared they were using it for the first time. This chain needs to make their IT suppliers sort this out or get a system which works. A total nonesense.

Stayed 1 night in Nov 2022

Response from Hotel Eurostars Astoria on 4 Dec 2022

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Aayesha

18 Nov 2022

Stayed 1 night in Nov 2022

Response from Hotel Eurostars Astoria on 4 Dec 2022

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

H

27 Sept 2022

Stayed 2 nights in Sep 2022

Response from Hotel Eurostars Astoria on 4 Oct 2022

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Keith

13 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2022

Response from Hotel Eurostars Astoria on 14 Sept 2022

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Aurore

Travelled with family

29 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was clean and the staff were helpful.

Stayed 3 nights in Aug 2022

Response from Hotel Eurostars Astoria on 7 Sept 2022

¡Gracias por alojarse con nosotros! Su opinión es muy importante para seguir mejorando.

10/10 Excellent

Nancy

Travelled with group

13 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was perfect, short walk to the beach and city center. The staff was fantastic, went above and beyond to be helpful with all our needs during our stay. Rooms were very clean and comfortable. They have bikes on sight you can rent for very cheap! Great stay overall!

Stayed 4 nights in May 2022

Response from Hotel Eurostars Astoria on 19 May 2022

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Ion Adrian

24 Apr 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all the way

Great service, clean room, friendly and heplful people.

Stayed 1 night in Apr 2022

Response from Hotel Eurostars Astoria on 5 May 2022

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Steve

21 Apr 2022

Liked: Cleanliness

Did not have all the features listed. Understaffed. Couldn’t get a wake up call.

Stayed 13 nights in Apr 2022

Response from Hotel Eurostars Astoria on 5 May 2022

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

zsuzsanna

Travelled with partner

5 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staff are very friendly

Stayed 4 nights in Feb 2022

Response from Hotel Eurostars Astoria on 10 Mar 2022

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family

21 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, will return

Pros Great service hotel in good condition, very comfy Good shower. Cons Small lifts Inroom heater is not adjustable, super hot and dry at night Could have more choices for breakfast

Stayed 2 nights in Dec 2021

Response from EUROSTARS ASTORIA on 24 Dec 2021

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

11 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff. I'd love to return someday with more time.

Stayed 1 night in Nov 2021

Response from EUROSTARS ASTORIA on 14 Dec 2021

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

John

9 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel,about half way between the old town centre and a 10 min walk to the train station for connections

Stayed 4 nights in Nov 2021

Response from Hotel Eurostars Astoria on 6 Dec 2021

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with group

26 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, convenient location, too comfy beds!

A good location halfway between the bus station/train station and the old city centre. Very comfortable beds - so comfortable we fell asleep at 8pm and ended up not going out for dinner! Very nice property and good value.

Stayed 1 night in Oct 2021

Response from EUROSTARS ASTORIA on 3 Nov 2021

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

michael

20 Oct 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel. Will return

Stayed 2 nights in Oct 2021

Response from EUROSTARS ASTORIA on 3 Nov 2021

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

krief

22 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Penthouse a beauty

Room was large like on the advertise picture Balcony terrace had no working light so could not be used at night Most rooms are smaller thn advertised

Stayed 1 night in Aug 2021

Response from Hotel Eurostars Astoria on 5 Sept 2021

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Karelia

19 Jul 2021

Stayed 5 nights in Jul 2021

Response from EUROSTARS ASTORIA on 3 Nov 2021

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with group

25 Dec 2019

Liked: Cleanliness, staff & service, amenities

Bed was not very comfy. Bathroom not big enough. Breakfast is ok. Clean. Check in check out very easy.

Stayed 3 nights in Dec 2019

Response from EXE ASTORIA on 29 Dec 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Antonio, rrrevieja, Spain

Travelled with partner

3 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Walking distance to few of the tourist attractions. We had to paid approx. €15 per day for a private parking.

Stayed 4 nights in Oct 2019

Response from EXE ASTORIA on 4 Nov 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Alex, New York

Travelled with family

21 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was great. Staff was great. Hotel was excellent.

Stayed 3 nights in Oct 2019

Response from EXE ASTORIA on 24 Oct 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

23 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was great. Great location and very clean, staff very helpful. All I suggest is to put some wines in bar fridge and snacks.

Stayed 2 nights in Sep 2019

Response from HOTEL EXE ASTORIA on 27 Sept 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

19 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2019

Response from HOTEL EXE ASTORIA on 21 Sept 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Travelled with group

9 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2019

Response from HOTEL EXE ASTORA on 10 Sept 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

SA92, Brighton, England

Travelled with family

6 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very friendly, the room was clean and the bathroom had everything we needed including a hair dryer, additional paper towels, folding mirror and a stool. However, the AC was noisy so we had no choice but to keep this switched off overnight. It caused a lot of noise even at the lowest setting which disrupted our sleep. The pillows could have been comfier. The hotel is around a 20-30 minute walk from the beach. The breakfast was very basic with hardly any vegetarian options, but the choice of coffee/teas, fruit, bread rolls and cakes made up for this. Overall, we had a comfortable stay and would recommend this hotel.

Stayed 5 nights in Aug 2019

Response from HOTEL EXE ASTORIA on 7 Sept 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

JM, toronto

Travelled with family

2 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

breakfast buffet was good value. staff are very pleasant and helpful

Stayed 1 night in Aug 2019

Response from HOTEL EXE ASTORIA on 6 Sept 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

17 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great! The front desk personnel are excellent and efficient.

Stayed 4 nights in Aug 2019

Response from HOTEL EXE ASTORIA on 18 Aug 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner

17 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Staff very helful and friendly. , room tidy and well equipped but the room was small and certainly not that used in the advert on your site. Most roons seemed to be of a simlar size

Stayed 10 nights in Aug 2019

Response from HOTEL EXE ASTORIA on 18 Aug 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

David

6 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2019

Response from HOTEL EXE ASTORIA on 16 Aug 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

3 Aug 2019

Disliked: Amenities, property conditions & facilities

It was not worth the price I didn’t get the room described in internet

Stayed 2 nights in Jul 2019

Response from HOTEL EXE ASTORIA on 3 Aug 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family and small children

1 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good location to catch train to airport (station only 2 min walk from hotel - journey was 10-15 minutes) and train ticket is very good value. Had good night sleep in comfortable bed with no noise. Good selection of restaurants within walking distance. My rate included buffet breakfast (would have been €8 per person - to buy if not included), which had a decent selection.

Stayed 1 night in Jul 2019

Response from HOTEL EXE ASTORIA on 2 Aug 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Luis

21 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay friendly staff

Stayed 1 night in Jul 2019

Response from EXE ASTORIA on 23 Jul 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Tracey

4 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely 3 night stay.

My husband and I had a lovely 3 night stay. The hotel was in a fantastic location right next to the train station and in Malaga Old Town. We spent 2 days exploring and sampling the local food and drink and the other day we caught the train to the beach. The only negative and it was a small one, is that the wardrobe doors didn’t run smoothly on the tracks and we had to lift them up to move them. Other than that all good.

Stayed 3 nights in Jun 2019

Response from EXE ASTORIA on 7 Jul 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Verified traveller

Travelled with partner

21 Jun 2019

Disliked: Cleanliness, amenities, property conditions & facilities

Room was smelly even after cleaning Smelled like recycled water was used for cleaning Air conditioning was faulty

Stayed 3 nights in Jun 2019

Response from EXE ASTORIA on 30 Jun 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hotel Exe Astoria

10/10 Excellent

Verified traveller

18 Jun 2019

Stayed 1 night in Jun 2019

Response from EXE ASTORIA on 30 Jun 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hotel Exe Astoria

8/10 Good

Verified traveller

11 Jun 2019

Very well located and staff very friendly. Very close to rail connection to airport

Stayed 1 night in Jun 2019

Response from EXE ASTORIA on 30 Jun 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hotel Exe Astoria

10/10 Excellent

GHayden

Business traveller

31 May 2019

Liked: Cleanliness

Friendly clean nice breakfast great location and quiet room I give the 5 ****** . Staff at reception are very nice and helpful .i will come back

Stayed 2 nights in May 2019

Response from EXE ASTORIA on 1 Jun 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!