2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Hotel Best Siroco

4 out of 5
Hotel Best Siroco
C/Carril del Siroco s/n, Benalmadena Costa, Benalmádena, Malaga

Reviews

8.2

Very good

Rating 10 - Excellent. 262 out of 798 reviews" "
Rating 8 - Good. 360 out of 798 reviews" "
Rating 6 - Okay. 128 out of 798 reviews" "
Rating 4 - Poor. 35 out of 798 reviews" "
Rating 2 - Terrible. 13 out of 798 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel offered a pleasant environment and exuded a welcoming atmosphere. The proximity to transportation made it convenient to get around, and being near the beach was a definite advantage. However, the breakfast could benefit from better organization, with limited vegetarian options available. Additionally, the WiFi internet connection was subpar and could use improvement, which could pose a concern for those needing to work remotely from the hotel.
Stayed 8 nights in Feb 2024

10/10 Excellent

Carl, Chesterfield

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really nice hotel in a good location. Friendly staff. Hotel has lots of rooms (guests) and a large dining room so expect it to be busy at popular times. Nice pool area and gardens
Stayed 4 nights in Jan 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend but request a room
Hotel was clean, staff were wonderful, food good however our room stank of cigarette smoke. They should offer non smoking rooms
View from our Premium room
Stayed 3 nights in Jan 2024

8/10 Good

Chee Kong

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
bad
the reception wouldnt give me a fan or put the air conditionong on as our room was very hot we had to open the balcony doors to cool down hich led to us both having sleepless nights because we were eaten live by mosquitoes. i tryed to que up to spk to reception but they was taking to long s i tryed to use the phone in the room but it wasnt working so i emailed them on hotel messenger but they still never got back to me. the towels supplied were so small and faded and old i had to buy a towel from the shop. the bed wasnt made propley and i was itching all nights. some of the kitchen staff at breakfast was very rude. and the food was cold. i dont expext this kind of service hen i pay for a premium room. not happy and would like a refund
Stayed 4 nights in Jan 2024

8/10 Good

Temitope

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very clean and comfortable room with welcome drinks in the fridge.
Stayed 5 nights in Dec 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Brendan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Hotel more a uk 3 that 4 but ok. Staff friendly and clean place. Breakfast amazing choice and has Gluten free bread and cakes also lactose free milk which is fantastic
Stayed 4 nights in Dec 2023

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip
Nice location
Stayed 1 night in Nov 2023

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel to spend time in .excellent food options
Stayed 3 nights in Oct 2023

8/10 Good

jayne

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

2/10 Terrible

Bhajan

Disliked: Cleanliness, staff & service
Stayed 7 nights in Oct 2023

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Nice hotel all staff very helpful and friendly
Stayed 9 nights in Sep 2023
Response from Management on 25 Sept 2023
Dear Guest,Thank you for leaving your comments.We are glad to hear that you enjoyed your holiday with us.Kind Regards,Best Siroco

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service
Hotel was lovely, need more bar staff at the pool. Pool was good, food was nice and staff were nice.
Stayed 5 nights in Sep 2023

8/10 Good

Jean-Francois

Liked: Staff & service, room comfort
Very nice personal, friendly and helpful. Nice pool and amenities. Our room was stinking smoke however and was a bit due for remodeling. But overall clean and the AC was working well.
Stayed 1 night in Sep 2023

8/10 Good

Darren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the beach and marina. Hotel is clean , excellent choice for breakfast. Things that could be improved are, the towels were tgin and rough, and the area around the pool needs to be larger.
Stayed 7 nights in Sep 2023

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2023

6/10 Okay

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very few kids activities.
Despite be a good hotel they need to improve activities with kids. Those ones are not nice. Very restricted. The Mini Club from the pictures is fake: always closed. The kids activities are not more than 2 hours per day (included night time). One of the reason to choose this hotel is the kids activities that shows in the website.
Stayed 4 nights in Aug 2023

4/10 Poor

Michelle

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Booked this hotel due to its proximity to the marina the main thing was to have somewhere we could just use as a base. We only booked bed and breakfast. We arrived and were given barely any information on the hotel or facilities, just checked in and pointed in the direction of the lifts. For a premium room, we had two beds shoved together for a family of four to sleep in, a tv with faulty sound and a minibar that consisted of a bottle of water and two soft drinks, none of which were very cold because the fridge was overheating. We decided the first night to eat in the hotel’s only restaurant. It wasn’t too busy and there was a fair range of food on offer, although the fish I had was raw. But the price was very reasonable - the food and drinks all week were well priced. Breakfast was the usual hotel buffet fare, not much else to say about it. The main issues started at night when we tried to sleep and realised the air con was faulty. The temperature was in the high 30s and while the air con was on, the room was still stifling hot. You had to stand on a chair and put your hand up to the unit to feel anything and even then it was just like someone was blowing on you. We complained and maintenance came but it made no difference. We had 5 sleepless nights before I couldn’t take anymore and checked into another apartment. When I checked out the receptionist didn’t even ask why. We asked for a refund for the 2 nights we didn’t stay but the hotel refused.
Response from Management on 10 Aug 2023
Dear Guest,Thank you for leaving your comments. We are sorry for the problem you have had with the air conditioning. We are taking note to see what might have happened.We hope you give us another chance to provide you with a better experience.Kind Regards,Best Siroco

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here several times and the staff are always excellent. We stayed in a premium room and it was lovely and spacious with a nice balcony overlooking the pool. The grounds are so well maintained also. We will be back again.
Stayed 7 nights in Jul 2023
Response from Management on 24 Jul 2023
Dear Guest,Thank you for leaving us your comments. We are glad to know that you enjoyed your stay at our hotel, and we look forward to seeing you again.kind Regards,Best Siroco

10/10 Excellent

Benjamin

Stayed 3 nights in Jul 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay here.
Great hotel, only downfall was no tea/ coffee making facilities in room. Then run out of normal tea bags in restaurant for 3 days! Had to order fried eggs & wait for breakfast. Rooms fairly small but Beds very comfortable..we liked it but up a slight hill so not good for people with walking difficulties.
Stayed 5 nights in Jun 2023

6/10 Okay

Deborah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is not a 4 star we might as well been sharing a room with next door because we heard everything and I mean everything! Stayed in better 2 star hostels with no disturbance.
Stayed 5 nights in Jun 2023
Response from Management on 20 Jun 2023
Dear Deborah, We take note of your comment about the noise from the next room and we are sorry this has caused you not being able to rest.We hope to see you again in order to provide you with a better experience.Kind Regards,Best Siroco

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

clive

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the gardens on the property 😀
Stayed 6 nights in May 2023
Response from Manager hotel on 30 May 2023
Dear Guest, thank you for leaving us your comments.We hope to see you again at our hotel.kind regardsBest Siroco

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Break
It was so good and relaxing, we added an extra day👍
View from our balcony.
Stayed 5 nights in Apr 2023

6/10 Okay

Gary

Stayed 14 nights in Apr 2023

10/10 Excellent

linda

Stayed 9 nights in Mar 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good value, excellent buffet restaurant, lovely walk in shower and spotlessly clean.
Stayed 2 nights in Mar 2023

10/10 Excellent

Neil

Stayed 2 nights in Mar 2023

8/10 Good

Susan

Travelled with partner
Liked: Staff & service
Lovely room with sea view nice and quiet
Stayed 2 nights in Mar 2023

10/10 Excellent

Stevwn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant property food gorgeous fantastic room great staff will come again
Stayed 3 nights in Feb 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Gillian

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and all the staff were so friendly. There was a good range of activities and entertainment and the food was pleasantly surprising. There was only one evening that we didn’t really like the choices but we aren’t great fish lovers. The hotel was beautifully decorated for Christmas and it is ideally situated for exploring the costa, pueblo and Arroyo. We had a standard room and it was basic but clean. There were no tea or coffee facilities in the room but you could buy drinks at the bar. We had a small balcony which faced an empty courtyard area but we were lucky with the sun which shone on it for most of the day. There was quite a lot of building work taking place around the hotel when we were there but it was only noisy during the day and actually very quiet during the evening. Remember to take spray or plug ins for mosquitoes as we got bitten quite a lot (but then we do leave the windows open as we don’t like to sleep with out any air) I would recommend this hotel but if you prefer more facilities in your room and a nicer view then maybe upgrade to a superior or premium room.

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Razna

Stayed 1 night in Dec 2022

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Damian

Stayed 5 nights in Nov 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with brilliant staff who were willing to help with any queries. The Premium rooms were immaculate with 2 king sized beds, hair dryer in immaculate bathroom, plenty of hot water, clean towels and daily maid service. Tea and coffee making facilities and daily soft drinks provided free in the fridge. Beautiful well kept gardens, pools and grounds.
Stayed 7 nights in Oct 2022

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good choice of food, staff lovely, quiet, didnt like the uphill walk after the beach, very enjoyable holiday.
Stayed 5 nights in Sep 2022

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean we had a small balcony which was ok but would have prefered a bigger one .Pool didnt open until 10 am which is far to late pool should be 9 at the latest . Bar by the reception never opened so there was only a pool side bar .There seemed to be more groups there which could be noisy so not good for a family hotel .We have stayed 3 times before but will have a change next time .
Stayed 10 nights in Sep 2022

6/10 Okay

PATRICIA

Liked: Cleanliness, staff & service
Dissapointed
The bedroom was cluttered with two double beds we had to move the chair from the table to get past the beds, room 103, overlooking carpark, we had to keep the curtains closed as passer by could look in. £100. a night just for the roomwe had to cancel first night but only Received £59 refund
Stayed 2 nights in Sep 2022
Response from Manager hotel on 1 Oct 2022
Dear Patricia,We are really sorry to see that we could not fully meet your expectations during your last stay at our hotel. We have many different types of tooms at our hotel and maybe you did not book the right one according to your needs.If you wish to visit us again, please contact us directly, we will make sure to take into account all your requests so that you can enjoy your vacation.Kind regards,Management Team Best Siroco.