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Reviews of Makarem Al-Bait Hotel

4 out of 5
Makarem Al-Bait Hotel
Masjid Al Haram Road, Aziziyah, Makkah

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 103 reviews" "
Rating 8 - Good. 32 out of 103 reviews" "
Rating 6 - Okay. 15 out of 103 reviews" "
Rating 4 - Poor. 6 out of 103 reviews" "
Rating 2 - Terrible. 14 out of 103 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Ilyas

Travelled with family
Disliked: Cleanliness, amenities
So and so ! Not the best and not too bad
Stayed 8 nights in Apr 2024

8/10 Good

Hanaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was great
Stayed 10 nights in Mar 2024

10/10 Excellent

Abdurahaman Ahmed

Stayed 7 nights in Nov 2023

10/10 Excellent

Mouhamadou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle to Haram Mosk was excellent!!!
Stayed 2 nights in Sep 2023

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was run down and unclean, the photos on Expedia are deceiving and not reflecting the hotel actual/current poor state.
Stayed 4 nights in Sep 2023

8/10 Good

Muhammad

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Al Ameen

Stayed 2 nights in Jul 2023

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks alot
Stayed 2 nights in Jul 2023

10/10 Excellent

yousry, yellowknife

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are super nice and helpful. The cleanliness is number one. Thank you all
Stayed 2 nights in May 2023

10/10 Excellent

yousry, yellowknife

Stayed 3 nights in May 2023

2/10 Terrible

SM, EAST ELMHURST

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stuff are unfriendly. Room are dirty. No towel. Bathroom is stinky. Room service never response. By the way if you are from English speaking country then don’t ever think to book that hotel. They can’t speak English. Hotel manager Kamal is one of the a……h… and never listen the problem. Every other days room lock do not work and you have to go all the way to reception and fix it. Stay away from that hotel.
Stayed 3 nights in Apr 2023

10/10 Excellent

yousry, yellowknife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price and staff
Stayed 6 nights in May 2023

6/10 Okay

Muhammad

Travelled with family
Average
You get what you pay for. The hotel is just about avertage and nothing more to it. Best advantages was that it is close by to some restaraunts, including the local bus stop. There were no tissues in the room, had to request towels and slippers.
Stayed 2 nights in May 2023

8/10 Good

Tareq

Stayed 6 nights in Apr 2023

10/10 Excellent

Zaib

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 9 nights in Apr 2023

10/10 Excellent

Ahmed

Amazing try
Stayed 2 nights in Apr 2023

2/10 Terrible

Mohammad

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I had found nothing to like the property except the city view from my window!!! None of the stuff could speak in English, not even basic !! So we really had a bad experience to communicate!! One of the tap had only hot water could not use it for washing face or hand! So staying was not worthy and I deserve to get my money back!
Stayed 3 nights in Mar 2023

2/10 Terrible

Nasir

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Avoid this property
Stayed 6 nights in Mar 2023

2/10 Terrible

SM, EAST ELMHURST

Stayed 8 nights in Mar 2023

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a deluxe suite in makrem Al bait and my experience was good. Friendly staff and house keeping was great. It has bus service to haram that is available 24 hours.
Stayed 4 nights in Mar 2023

10/10 Excellent

Basim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My booking confirmed by them and every thing was good
Stayed 2 nights in Mar 2023

8/10 Good

Waqas

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This was my first visit to SA and I chose this hotel based on the reviews I read on Expedia. The staff was very cooperative, nice and responsive. The hotel rent is very reasonable, they did not charged me for the early chck in although I wanted to pay for that. The place is very much acessable by public transport to Al-Haram. Makkah Bus No 4 and 8 ply day and night from the front of the hotel, they also provde a shuttle bus service for 5 prayers to Al-Haram which is convenient and fast. Hot water is available all times, environmental friendly heating and cooling, lighting, free wifi, hair dryers, toiletries and towels are available. The rooms were clean and tidey, equiped with new furniture, electric kettle, iron and ironing board, fridge and lockers. Good concierge service, plenty of elevators and ascalators and business center. The only thing they need to concentrat is to improve deep cleaning of corridors and deep cleans the batrooms more frequntly.

10/10 Excellent

Hafiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bus ride to harum all day
Stayed 5 nights in May 2022

4/10 Poor

Usman

Stayed 3 nights in Apr 2022

10/10 Excellent

Mohammad F

Stayed 4 nights in Apr 2022

6/10 Okay

OMOMEJI RASHEED

Liked: Property conditions & facilities, room comfort
Poor service at Makarem Albait
I have been staying in the hotel for over 7 years but the service is very poor this year. You have to go to the reception and request for cleaning and if the person on duty forget no room cleaning for you that day. The service at the restaurant also is poor. No varieties and the food served are not all that hot because the kitchen is no more located in the hotel. Generally the management performed below average.
Stayed 13 nights in May 2019

10/10 Excellent

Sham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but it was not convenient to the price
Stayed 1 night in Jun 2018

6/10 Okay

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to travel back and forth to the haram. Food is not satisfactory.
Stayed 2 nights in May 2018

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star except location
Hotel itself was gr8 but it was bit far from haram Service was enjoyable
Stayed 1 night in May 2018

8/10 Good

Anaam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a good stay. They let us check-in slightly earlier than we were scheduled to. However, the room was quite small for three people and room service is not a given as we expect in Western Europe. However, they would always clean if you especially requested. The hotel is considerably far from the Haram, but the shuttle service was excellent and always on time. However, the bus stop, where they drop you off is also considerably far, so be prepared for a long walk especially if you're going in the summer.
Stayed 5 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condition is excellent
It is excellent hotel.the service of transportation And room service was excellent.
Stayed 9 nights in Jun 2017

4/10 Poor

Niz, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel far from the haram
The hotel is below average for the price. It is far from the haram so you are better off paying a little extra to save you time getting to and back from the haram. Room is below average in cleanliness and we had an experience where the toilet had a plumbing issue that smelt the whole bedroom, however, this issue was solved and they swapped for another room.
Stayed 5 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service
Advise, Choose Another Hotel
It was one of the worst experience ever I had at this hotel. Stay more than half an hour to check in, room, was one bed even though we ask for two beds, and many other issues. Also, there are two families enter the room which is was wrong room since the recepition give them a wrong room.

10/10 Excellent

Rashid, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hajj 2016
Needed a hotel post hajj away from Haram. Great value and location with ease of access away from the Hajj rush. Recommended.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

4/10 Poor

khalid, Hofuf, Saudi Arabia

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at Makarem Albait
My expectations were high, but it wasn't that. When we arrived, our rooms were not ready. I booked three rooms for my family members, and guss what did we get, two rooms in two different floors. I had to accept two smaller rooms + the main room to be in the same floor with my kids. I selected this hotel as a 4 star hotel, so you would expect the cleanliness to be top. It wasn't, the towels were smelly ( as if they were washed with kitchen rags ) , the toilet seat and the toilet itself were not clean. When the housekeeping came to do their daily work, they only cleaned the mirrors, wiped the floor and changed the bed sheets ( not the below). I asked to clean the coffee cups or change them, they said NO. The transportation to Haram was terrible. We had to stay in the bus around 40 minutes before moving, and we could have stayed more ( the bus will wait until it fills up ) I had to use taxis for the rest of my stay. I would not come to this hotel again, and I would not recommend it to others.

8/10 Good

Ahmed, Muscat, Oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good hotel,comfort rooms, bigger rooms and good for family. receptionist all saudis good sign and supportive.

8/10 Good

AHMAD, dammam

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel good pla6
Good one try it but it is fare away from Al haram They have only one bus

8/10 Good

Hoseen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean, no wifi
The advertisement stated wifi in every room, however, there was no wifi in the room just the lobby. It was not clean and staff was not helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

saadatu, Nigeria Abuja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
I really enjoyed my stayed, I like the hotel more than 200% men!staffs are helpful everthing abt them is good. My special thanks to Mr. Samir and Muhammad the manager's they are really wonderful people.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place with reasonable price. excellent services.

8/10 Good

Abu Abdullah, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean neat good service
Overall a nice clean hotel. main problems were noise due to lack of carpet in rooms and smell from the bathroom/ toilet. If these were fixed it would have been close to a 5 / 5 rating.

2/10 Terrible

majed , Saudi Arabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
Bad stay no recommended all of things to poor....................

8/10 Good

Riyadh, Fayez

Liked: Cleanliness, property conditions & facilities, room comfort
Nice for the price
Nice hotel, little bit far from Haram so you need a taxi. Over all it is recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mamdouh, cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Excellent

8/10 Good

Misbahuddin, GCC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Very good