Family Room, Multiple Beds, Non Smoking, Microwave (Walk-in Shower) | Minibar, desk, laptop workspace, iron/ironing board

Reviews of Best Western Endeavour Motel

3.5 out of 5
Best Western Endeavour Motel
233 New England Highway, East Maitland, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 179 out of 436 reviews" "
Rating 8 - Good. 182 out of 436 reviews" "
Rating 6 - Okay. 48 out of 436 reviews" "
Rating 4 - Poor. 14 out of 436 reviews" "
Rating 2 - Terrible. 13 out of 436 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Joanne on 24 Jan 2024
Thank you for your great score, Peter, we are glad you had a great stay!

10/10 Excellent

Thin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Joanne on 24 Jan 2024
Thank you for your feed back !

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management of this property truly understand the meaning of hospitality. My sister had to go to the Emergency Dept at Maitland Hospital and needed surgery. I was staying in a large room bur needed to downsize and book 2 rooms. The owner allowed me to go to a smaller room first thing in the morning and gave me 2 rooms at a more affordable price than the internet. GREAT PLACE!!!
Stayed 1 night in Dec 2023
Response from Joanne on 24 Jan 2024
Thank you for your kind review, we appreciate your comments

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities
Could not turn the fan above low during our stay as the background noise was irritating! Otherwise nice stay! Thanks
Stayed 1 night in Dec 2023
Response from Siobhan on 1 Jan 2024
Thank you for your feedback and we look into fixing this problem with the fan.

2/10 Terrible

Bin

Stayed 1 night in Dec 2023
Response from Joanne on 31 Dec 2023
As there are no comments I am yet to know why you didn't enjoy your stayJoanne

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Joanne on 21 Dec 2023
Thank you for your feed back !

8/10 Good

Katrina

Stayed 6 nights in Nov 2023
Response from Joanne on 31 Dec 2023
Thank you for your feed back !

10/10 Excellent

D-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that on site cafe Shower was hot Car parking easy
Stayed 1 night in Nov 2023
Response from Joanne on 18 Nov 2023
Thank you for your feed back !!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean. Cafe for breakfast was excellent and room service dinner was also excellent.
Stayed 2 nights in Oct 2023
Response from Joanne on 26 Oct 2023
Hi David, thank you for your feed back, being an old motel our standard rooms are small but more than adequate for a one night stay. We are pleased to hear you enjoyed your meals. Once again thank you for your comments!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Joanne on 17 Oct 2023
Hey Jeff,Thank you for your feedback!, we are pleased you enjoyed your stay.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Joanne on 10 Oct 2023
Hi Jeff,Thank you so much for your feedback !

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy rooms management and staff very pleasant and helpful will definitely stay there again
Stayed 1 night in Oct 2023
Response from Joanne on 3 Oct 2023
Hi Jeffrey,Thank you for your feedback ! We look forward to welcoming you back some time soon.Best Regards

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place comfortable bed and will stay again in the future
Stayed 1 night in Sep 2023
Response from Joanne on 30 Sept 2023
Hi Glen,We are pleased you enjoyed your stay and look forward to welcoming you back some time soon. !

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was quite expensive $169 and I don't think we got value for money. The room was small, needed renovating, had small basin in bathroom instead of vanity and nowhere to put toiletries. The bed was comfortable and everything worked but there was only a desk and one chair for two guests. I would have expected to pay a lot less for a room like this.
Stayed 1 night in Sep 2023
Response from Joanne on 28 Sept 2023
Hi James,Thank you for your feed back, we appreciate your comments.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, excellent service and excellent room.
Stayed 1 night in Sep 2023
Response from Joanne on 18 Sept 2023
Thank you for your feed back, we are pleased you enjoyed your stay.

8/10 Good

Sharon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
I think an update to the motel rooms would be a great idea, still very old. Very very clean and bed was comfy. Breakfast in the cafe was just ok, most disappointing thing was no toast served with the big breakfast and coffee was average. Management were lovely!
Stayed 2 nights in Aug 2023
Response from Joanne on 7 Aug 2023
Hi Sharon,Your constructive feed back is most welome, we appreciate your comments. Your big breakfast should have been served with toast, I will ensure this issue is addressed. Stay safe

4/10 Poor

Allan

Stayed 2 nights in Jul 2023
Response from Joanne on 25 Aug 2023
Thank you for your feed back !

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 1 night in Jul 2023
Response from Siobhan on 30 Jul 2023
Thank you for your feedback.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A quick overnight stay. Room was clean and beds were comfy. Would definitely stay there again.
Stayed 1 night in Jul 2023
Response from Siobhan on 9 Jul 2023
Thank you for your feedback.

10/10 Excellent

Sue Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the room was small it was clean and had the essentials. Staff were friendly. Had a lovely breakfast at the cafe on site. Would recommend.
Stayed 1 night in Jul 2023
Response from Siobhan on 9 Jul 2023
Thank you for your feedback.

10/10 Excellent

Michael

Stayed 1 night in Jun 2023
Response from Joanne on 1 Jul 2023
Thank you for your feedback !!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to our destination
Stayed 1 night in May 2023
Response from Joanne on 29 May 2023
Thank you for your feed back !

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Joanne on 29 May 2023
Thank you for your feed back !

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was short but very refreshing and a very nice restaurant and bar.
Stayed 1 night in Apr 2023
Response from Joanne on 11 Apr 2023
Hi Craig,Thank you so much for your feedback, we are pleased to hear you enjoyed your stay!

8/10 Good

Bernard, Hornsby Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, great parking and a short drive from Morpeth and Maitland or even the Hunter Valley Wine district.
Stayed 1 night in Apr 2023
Response from Joanne on 3 Apr 2023
Thank you for your feed back !

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Joanne on 27 Mar 2023
Thank you for your feedback

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2023
Response from Joanne on 20 Mar 2023
Thank you for your feed back and thank you for choosing Best Western Endeavour Motel for your accommodation needs.

10/10 Excellent

Marsha

Stayed 1 night in Feb 2023
Response from Joanne on 2 Mar 2023
Thank you for your feedback

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Joanne on 23 Jan 2023
Thank you for your feed back !

10/10 Excellent

anthony and Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Response from Joanne on 10 Jan 2023
Thank you for your feed back !

10/10 Excellent

GAIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean. Will recommend
Response from Joanne on 9 Jan 2023
Thank you for your feed back !

10/10 Excellent

Robert

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Large well furnished room. Comfortable bed. Newly renovated bathroom.
Response from Joanne on 27 Dec 2022
Thank you for your feed back !!

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean and sufficient. People in room next door returned from a night out, very loud and ongoing for quite a while.
Stayed 1 night in Dec 2022
Response from Joanne on 12 Dec 2022
Thank you for your feed back, we do apologise for our inconsiderate guests. Stay safe !

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cafe and layout of grounds. Room was a little small but fine for our purpose.
Response from Joanne on 3 Dec 2022
Thank you for your feed back !

10/10 Excellent

Peggy Jiun Pei

Stayed 1 night in Nov 2022

10/10 Excellent

Karina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean rooms
Stayed 1 night in Oct 2022
Response from Joanne on 2 Nov 2022
Thank you for your feed back !!

10/10 Excellent

Georgia

Stayed 1 night in Oct 2022

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service
The lady at reception was really lovely. The room was small but clean. Unfortunately the toilet was dripping and quite cramped. There was also a bit of a smell.
Stayed 1 night in Oct 2022
Response from Joanne on 12 Oct 2022
Hi Naomi,Thank you for your feed back, we appreciate you addressing this issues that you had and will certainly look into these things. We hope to see you again sometime soon.

10/10 Excellent

Peter

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Ronillo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Joanne on 7 Sept 2022
Thank you for your feed back and thank you for choosing Best Western Endeavour Motel for your accommodation needs!

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and, despite being on the highway, it was quiet.
Stayed 2 nights in Sep 2022
Response from Joanne on 4 Sept 2022
Thank you for your feed back and thank you for choosing Best Western Endeavour Motel for your accommodation needs

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2022

6/10 Okay

Neil J

Liked: Cleanliness
Small room. Restuarant Service slow. Good quality meals.
Stayed 1 night in Aug 2022
Response from Joanne on 21 Aug 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mishka, Manunda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and lovely food from resturant.
Stayed 1 night in Jul 2022
Response from Joanne on 3 Aug 2022
Thank you for your feed back and thank you for choosing Best Western Endeavour Motel for your accommodation needs

8/10 Good

Anita

Travelled with partner
Liked: Cleanliness
K
Stayed 3 nights in Jun 2022
Response from Joanne on 27 Jun 2022
Thank you for your feed back and thank you for choosing Best Western Endeavour Motel for your accommodation needs, we look forward to welcoming you back soon Best Regards

8/10 Good

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property
Stayed 2 nights in May 2022
Response from Joanne on 18 Jun 2022
Thank you for your feed back

6/10 Okay

Craig

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Easy check in and lovely staff, however the room was very smelly and had a leaky tap.
Stayed 1 night in May 2022
Response from Joanne on 13 May 2022
Hi Craig Thank you for your feed back, we appreciate your comments.

10/10 Excellent

Natasha

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Absolutely beautiful room! Was able to have an early check in too which was great
Stayed 1 night in Apr 2022
Response from Joanne on 29 Apr 2022
Thank you for your feed back Natasha, it's nice to hear you wear happy with your stay Warm Regards Joanne

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for travellers
Nice comfy sleep and good sized rooms for overnight stay
Stayed 1 night in Apr 2022
Response from Joanne on 11 Apr 2022
Thank you for your feed back, we hope to see you again some time soon! Stay Safe